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User Guide Welcome EN/LZTBS 170 357 R2A © Aastra Telecom Sweden AB 2008. All rights reserved.
Table of Contents Table of Contents page Welcome .......................................................... 4 Important ......................................................... 6 Description ..................................................... 14 Switching On/Off ............................................ 20 Incoming Calls ............................................... 21 Outgoing Calls ............................................... 24 During Calls ....................................................
Welcome Welcome Welcome to the User Guide for the Cordless phone DT292 in the BusinessPhone Communication Platform from Aastra. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform.
Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
Important Important This section describes the information that is important to know before you use the DT292 phone, battery, charger and the functions described. Note: This User guide describes the supported BusinessPhone Communication Platform functions together with the most commonly used phone specific functions. All phone specific functions are listed in the menu structure., see section “Menu structure” on page 19.
Important • Exposure to heat may cause batteries to leak, overheat or explode, resulting in fire, burns or other injuries. • Do not put the product in the microwave oven: This may cause damage to either the oven or the product. • Do not attempt to disassemble or alter any part of the phone, the charger(s) or the battery-pack. Disassembly or alteration may result in electrical shock or irreversible damage to the equipment.
Important • As an energy saving measure, disconnect the charger from the main socket after charging. • When unplugging the mains adapter from the power outlet, make sure that your hands are dry and ensure that you hold the solid portion of the mains adapter. • Do not pull on cables. Charging and batteries Please read carefully the following important precautions before the first time use of the batteries.
Important • Never heat or dispose of the battery into a fire, which, or else, may cause leakage, burst or fire. • Remove the carrying case from the product while in charger. • Do not cover the product while being charged. Do not charge the phone in a closed cabinet or drawer. The charging of the battery is a chemical process and causes the battery to become warm during charging. Make sure the environment in which the phone is charged, is well vented.
Important Preventing malfunction • Never place the equipment in close proximity of electric motors, welding equipment or other devices generating strong (electro) magnetic fields. Exposure to strong (electro) magnetic fields may cause malfunction and corrupt the communication. • Moving the equipment rapidly between warm and cold temperatures may cause condensation (water droplets) to form on its internal and external surfaces.
Important PIN code Your phone is initially provided with a pre-set PIN code (Personal Identification Number). You should change this PIN code to a personal PIN code to prevent misuse. To change the PIN code Route: Settings » PhoneLock » ChangePIN ChangePIN z z z Select Press EnterOldPIN: is displayed. Enter the current PIN code (default 0000) and press Either EnterNewPIN: or Wrong PIN is displayed. In the latter case, you have entered a number that does not match the current PIN code.
Important IPEI code If your phone is blocked because an incorrect PIN code has been entered three times, you can unlock it with the IPEI code (International Portable part Equipment Identity). After entering the IPEI code, you must enter a new PIN code. The IPEI code is a unique code which has been assigned to your phone. The IPEI code can be found in the ShowIPEI menu. If your phone is blocked, PIN Blocked, Unblock? appears. The phone must be unblocked before it can be used again.
Important Networks (menu option) The menu option Networks should only be used for administration purposes by Aastra service staff. Using this menu option may cause a logout from the DECT/GAP network, and no further calls will be possible. Note: In case of a logout, the phone must be logged on again by a service technician.
Description Description 10 1 11 2 19 Work 4711 07-Jul 11:32 12 13 3 4 5 14 6 7 15 8 16 9 18 14 17 BusinessPhone – Cordless phone DT292
Description 1 Volume Up Off-hook: raise earpiece volume. See section “Adjustments” on page 86. 2 Volume Down Off-hook: lower earpiece volume. See section “Adjustments” on page 86. 3 Off-hook / Yes Answer call, accept. 4 Clear (C) / Mute Delete latest entered digit. Backspace when editing text. Cancel a menu option. Microphone, ringer and warning on/off, see sections “During Calls” on page 30 and “Adjustments” on page 86. 5 Control key (up) Scroll up through menus or name list.
Description 16 15 Keypad 16 Hands-free Activate hands-free speaking. See sections “Incoming Calls” on page 21, “Outgoing Calls” on page 24 and “During Calls” on page 30. 17 R/Message Put call on hold (inquiry), take call off hold or enter the message system. See section “During Calls” on page 30. 18 Accessory connectors See section “Installation” on page 96. 19 Loudspeaker (rear side) For hands-free speaking function.
Description Display info The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone ID etc. The lower row displays different statuses, visualised by icons. The DT292 display Signs in the text rows > Menu pointer Shows the menu that can be accessed by pressing the YES key.
Description Display icons Signal strength On when your phone is locked to the system. The bars indicate reception quality. Four bars indicate optimal reception. Ringer off Ringing signal muted or microphone off. Key lock Keys are locked. Call On when your phone is off hook and flashes during ringing. Message Message received. Call info New unanswered entry in the MissedCalls list.
Description Menu structure The available phone specific functions and network functions can be accessed via the DT292 menus.
Switching On/Off Switching On/Off Switch on the DT292 Press until the display lights up If the phone does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging you can still use your phone. Note: If the signal strength icon is off and the message is displayed you cannot make or answer calls. No network Switch off the DT292 Note: During calls, you cannot switch off your phone. Press until the display turns blank Your phone is switched off.
Incoming Calls Incoming Calls A ringing signal indicates an incoming internal- or external call. You can also see who has called you in the CallList. Answer calls The ringing type tells you whether the call is an internal, external or call-back call and the display indicates an incoming call. Display example: InternalCall 4736 If the number is stored in the integrated Phonebook, the associated name is shown instead.
Incoming Calls End the call Press The duration time of the call is shown. Mute ring sound or warning sound If the phone rings or a warning sounds at an inconvenient moment you can temporarily suppress the sound: Press to turn off the ringing for the moment The ring off icon appears. ExternalCall Anna Even with the sound off, you can still answer the call. The warning light and hook icon keep flashing. If you do not answer the call, the number is stored as a missed call in the CallList.
Incoming Calls When there are new unanswered calls, the call info icon is displayed and the display shows: Check Who Called? Press if you do not want to return a call To return a call Press shortly The CallList including dialled numbers, missed calls and answered calls appears. Each entry in the list is displayed with a number in the upper left corner of the display. The phone beeps if there are no names or numbers available for redial.
Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. You can also make a call via the Phonebooks, see section “Integrated Phonebook” on page 74 or “System Phonebook” on page 80. Make calls z 0z Dialling while on hook Enter either a directory number to make an internal call. Or: Enter the digit(s) for external line access and the desired public number.
Outgoing Calls Notes: Correct a wrong entry by pressing the C/MUTE key. If you decide not to make the call while keying in the number, press the NO key to stop. If you receive a call while keying in the number, simply press the YES key to answer. You can make your calls faster by using abbreviated numbers or dial-by-name. See section “Abbreviated Numbers” on page 55.
Outgoing Calls Last External Number Redial *** When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Press to redial the last dialled external number The display will show the dialled number. Redial number from CallList Dialled numbers are stored in the CallList (if supported by the network). L M or Press shortly The CallList including dialled numbers, missed calls and answered calls appears.
Outgoing Calls Automatic Call-back 5 You call an extension and receive busy tone or get no answer. This can also be used if no external line is free: Press Verification tone. Note: The number for automatic callback may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 84. Press You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call.
Outgoing Calls Intrusion 8 You can intrude on an ongoing call on a busy extension (if this function is allowed). Press to intrude Intrusion tone is heard and a three-party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically. Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against Intrusion.
Outgoing Calls Call Statistics Your phone can tell you the duration of your last call and display the total time of all external calls made. To see the time spent on your last call Route: Information » LastCall LastCall Select Press The length of the last call is displayed in hours, minutes and seconds.
During Calls During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can for instance make an inquiry, transfer the call or create a conference, mute the microphone and ringer, change the dial mode or put the call on hold to perform other tasks. Transfer and Inquiry B Z B2 You have an ongoing internal or external conversation and you want to transfer the ongoing call. Press to put the current call on hold Dial tone.
During Calls Transfer to a busy extension You can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), and the call will be extended, as soon as the ongoing call is terminated (if Camp-on is allowed). Call-back You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your phone will ring again.
During Calls Handsfree speaking > You can switch to handsfree speaking (and back to standard speaking procedure) at any time during a call. Press to switch handsfree speaking on or off During handsfree speaking, you are connected to the caller via the loudspeaker and microphone. Dial mode If your phone system normally uses pulse dialling you can switch between long and short DTMF tones if required. For some teleservices the standard tones sent out by the phone are too short.
During Calls Mute microphone To mute the microphone, during an ongoing conversation: Press The caller will not hear the conversation in your room.The ring off icon indicates that the microphone is off. ExternalCall Anna Press again, to turn the microphone on Note: It is advised to use this feature instead of putting a call on hold. A call on hold may be diverted to your operator, directly or after some time.
During Calls Send Message To send a message to an extension when you receive busy tone or get no answer. Call-back 9# To send a Call me message. Press to send Voice 99 * 9 # 34 To send a voice message.
Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. The alternate answering position can either be a pre-programmed one ( a common one for: Fixed Diversion, Diversion on no reply and Diversion on busy) or an individual one. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.
Call Forwarding Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). *21# Activate Fixed Diversion Press Press Wait for the call icon to stop flashing Press to finish the procedure All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state.
Call Forwarding Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car phone). Note: In order to prevent misuse, Individual External Diversion can be blocked for your extension, see section “Security” on page 71. Program and activate Internal Diversion *21* Z # Divert your calls to an internal position.
Call Forwarding Program and activate a new external diversion address *22* 0Z To set a new individual external diversion address: Press Enter the digit(s) for external line access and enter the new external diversion address A maximum of 24 digits. * Note: If your public network requires waiting for a second dial tone, press . # Which digit to press for external line access depends on the configuration of the system. Press Verification tone.
Call Forwarding Re-activate External Diversion *22*# Divert your calls to an external position. Press Wait for the call icon to stop flashing Press to finish the procedure You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding is active. The display shows that you have activated an External Diversion. Follow me If you are in another room, you can still answer your calls by forwarding them to where you are.
Call Forwarding Cancel Follow me #21* Z # Follow me and Individual Diversion can also be cancelled from the answering position. Press Enter your extension number Press Dial tone.
Call Forwarding Bypass Call Forwarding *60* Z # Bypass Call Forwarding makes it possible to call a specific extension, even if Call Forwarding is activated on this extension. Press Enter extension number Press and wait for answer You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated.
Information Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info. Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information.
Information Z z # Pre-defined texts Enter Code and Enter Completing info from the table below Time of return Date of return Lunch Meeting Vacation Illness Code 1 2 3 4 5 6 Completing info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day Press Wait for the call icon to stop flashing Press to finish the procedure Internal callers receive the information on the display (or as spoken information to callers without display phon
Information *23* # Voice information Press 9 * 9 Wait for the call icon to stop flashing Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to activate Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info. Note: You can dial your own extension number if you want to check your Information.
Information #23# Erase Information, Save Information Press to erase info Wait for the call icon to stop flashing Press to finish the procedure *23*# or Press to deactivate and save for later use Information is passive. Wait for the call icon to stop flashing Press to finish the procedure Use saved information *23*# When the information is switched off: Press to activate saved info Information is active.
Mailbox System Mailbox System While you are away from the office, callers can leave messages in your mailbox. You are also able to configure your mailbox with your personal greeting, see section “Change your Personal Greeting” on page 50. The first time you enter the mailbox system (only possible from own extension), you might be requested to change your password if it is default (0000). See section “Change Password” on page 53 or follow the voice announcements.
Mailbox System Note: For daily use, it is recommended to ask your system administrator to define the mailbox as your preprogrammed diversion address. Once this is defined, you only have to enter *21# to activate your mailbox. The system administrator can also define whether or not the mailbox should be activated if you do not answer your phone after a certain time or if your extension is busy.
Mailbox System Access the Mailbox The following mailbox functions can be accessed from your own extension, any other internal extension or from an external position (e.g.
Mailbox System Listen to your Messages Received messages are divided into the following three categories: • New messages (not heard); indicated by a flashing message LED and a special dial tone. • Heard messages; indicated by a lighting message LED and a special dial tone. • Stored messages; not indicated. Note: Messages are deleted from the system after a certain time. Please ask your system administrator regarding this. 1 z Access the mailbox. (See chapter “Access the Mailbox” on page 48.
Mailbox System Forward a Voice Message A copy of your received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or common). When you forward a voice message (heard or stored) to an individual mailbox, the mailbox number is the same as the extension number. Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message. There are no distribution list numbers available.
Mailbox System Send Messages via your Mailbox With this function, the mailbox system allows you to record and send messages from your mailbox to any other internal mailbox without calling the respective mailbox owner. A recorded message can either be sent to one or to multiple mailboxes. Note: There are no distribution list numbers available. Sending the same message to more than one mailbox must be done in single operations. 3 Access the mailbox. (See chapter “Access the Mailbox” on page 48.
Mailbox System • Notification without mailbox access: You get a short voice announcement informing you that someone has left a message for you. You acknowledge the notification by pressing any key. You have to call back the mailbox system to retrieve the message. Note: If you do not acknowledge the notification within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrator for the programmed number of notification attempts). 4 Access the mailbox.
Mailbox System Change Password Change the password via your mailbox 5 Access the mailbox. (See chapter “Access the Mailbox” on page 48.) Listen and follow the voice announcements in the main menu. Select to change the password. Listen and follow the dedicated voice announcements. Press to finish the procedure. #*72* z * z # Change the password via the telephone Press to select a new password. Enter your present password. The default password is 0000. Press. Enter your new password.
Mailbox System Dictaphone function If you want to record and retrieve personal voice messages you can use the Dictaphone function. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Listen to your Messages” on page 49. Record message *58# To start the recording: Press Wait for the call icon to stop flashing Record your message The maximum recording time is four minutes and 15 seconds.
Abbreviated Numbers Abbreviated Numbers By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as common abbreviated numbers in the exchange. Up to 10 individual abbreviated numbers (your personal most frequently used external numbers) can be stored and used on the keys 0 to 9. Common abbreviated numbers Z External numbers are stored centrally in your BusinessPhone Communication Platform.
Abbreviated Numbers Individual abbreviated numbers ** Z You can program and activate your most frequently used external numbers on the keys 0 to 9. Press Enter the abbreviated number A number between 0 and 9. Press to make the call Program individual abbreviated number *51* Z* 0Z How to program external numbers on the keys 0 to 9.
Abbreviated Numbers #51* Z# Cancel one specific individual abbreviated number Press Enter an abbreviated number between 0 and 9 and press Press Wait for the call icon to stop flashing Press to finish the procedure #51# Cancel all individual abbreviated numbers Press Press Verification tone.
Abbreviated Numbers Dial-By-Name You can call someone by pressing the first character(s) of a name and then scroll through the name list to search for the name and number. Example: 5 Call Jim (ext. no. 123): Press and hold until the display shows the first name beginning with J Jack 432 M Scroll down the name list until you find Jim Jim 123 Confirm and Jim’s number will be dialled Note: You can press the C/MUTE key instead of the YES key if you want to edit the number before dialling.
Group Facilities Group Facilities When you are working together in a team the following group facilities can be very useful. Group Hunting Your phone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.
Group Facilities Log in Before you can answer group hunting calls, you must log in. To log in to one hunt group: *28* Z # Press Enter the hunt group code Please ask your system administrator for the configured number. Press Wait for the call icon to stop flashing Press to finish the procedure To log in to all hunt groups: *28**# Press Wait for the call icon to stop flashing Press to finish the procedure Answer calls It is possible to have group hunting information in the display.
Group Facilities Log out To log out from one hunt group: #28* Z # Press Enter the hunt group code Please ask your system administrator for the configured number.
Group Facilities Group Call Pick-up Z In a Pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. Enter the group call pick-up code and press Common Bell Z The Common Bell facility allows all extensions of the system (operator included) to pick-up the call from an extension that has been predefined as a common bell extension.
Other Useful Facilities Other Useful Facilities By using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts and much more ... Reminder *32* Z# The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed). Press Enter reminder time and press (00-23) hour + (00-59) minute.
Other Useful Facilities Automated Attendant Z The Automated Attendant facility sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination. Enter the Automated Attendant directory number Please ask your system administrator for the automated attendant directory number.
Other Useful Facilities Account Number An account number can be entered to debit telephone costs to different accounts. Depending on the system configuration the account number has to be entered from a verified account number list (predefined) or you can invent an own account number.
Other Useful Facilities Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project. Note: To activate this function, you have to change the default password from 0000 to a personal one.
Other Useful Facilities Tandem Configuration The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the primary and the other one as the secondary. This function enhances the communication for users that, for example, have a wired phone on their desk (the primary telephone) and need to be mobile within their company’s building with their own Cordless phone (the secondary telephone).
Other Useful Facilities BZ Transferring a call between members of a tandem unit Press and enter own directory number Press to transfer the call Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking.
Other Useful Facilities Key Lock If you carry the phone in your pocket, you might accidentally press the keys and make a call. To prevent this, you can have them blocked by using the AutoKeyLock option. To enable or disable key locking Route: Settings » AutoKeyLock AutoKeyLock L M or Select Press The current setting is displayed. Select the setting you want Press to confirm Note: After enabling the Key Lock function do not press a key for 30 seconds.
Other Useful Facilities Phone Lock You can protect your phone against unauthorized use or against adding or deleting telephone network subscriptions. Both security features are off by default. See also section “PIN code” on page 11. Securing against unauthorized use You can set the phone so that the PIN code must be entered after switching on. Route: Settings » PhoneLock » PowerOn PowerOn z L M or Select Press Enter PIN: is displayed.
Security Security You can block your extension in order to prevent unauthorized use of your phone, e.g. if your external calls are placed on a specific account number. *72# Block Extension Press to block your extension Verification tone. Wait for the call icon to stop flashing Press to finish the procedure #72* Z # Un-block Extension Press Enter your password Note: To change your password see chapter“Change Password” on page 53 Press to re-open Verification tone. Your extension is open for use.
Security Bypass Blocked Extension In order to make a call, you can temporarily bypass a blocked extension. *72* Z # Bypass own extension Press Enter your password Press Dial tone. You can make one call from your extension. Bypass another extension *72* Z * Z # 72 This makes it possible to make a call on another, blocked extension, by using your password. Press Enter your password Press Enter your extension number Press Dial tone. You can make one call from the blocked extension.
Least Cost Routing Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.
Integrated Phonebook Integrated Phonebook Your phone is equipped with an integrated Phonebook where you can make up to 100 entries (names and numbers). You can consult and change the Phonebook via the PhoneBook menu option. The integrated Phonebook lists all names in alphabetical order. You can freely add names and numbers to the Phonebook.
Integrated Phonebook Make a call You can search for a name and number in the Phonebook. When you have accessed the Phonebook: L M or M Route: PhoneBook » Find&Call Z Select Find&Call and press Enter Name: or Phone book is empty is displayed. Press the key which has the first letter of the name you are looking for How to write text, see section “Write text” on page 82. Press to confirm The first name beginning with that letter is displayed.
Integrated Phonebook Add a name or a number You can use the AddNew option to enter names and numbers in the Phonebook. When you have accessed the Phonebook: Route: PhoneBook » Store » AddNew AddNew Select Press or Phone book Full is displayed. In the latter case, you have to delete a Phonebook entry first before you can add a new one. Enter Name: Enter Name: John_ z Enter a name How to write text, see section “Write text” on page 82. Press to confirm EnterNumber: is displayed.
Integrated Phonebook Change a name or a number With the Edit option, you can change the names and numbers in the Phonebook. When you have accessed the Phonebook: Route: PhoneBook » Find&Edit » Edit Edit Z Select Press Enter Name: M is displayed. Enter the first letter of the name and press The first name beginning with that letter is displayed. Scroll down until you find the name Press once to change a name Z Note: Press the YES key twice to change a number.
Integrated Phonebook Delete a name or a number You can also delete names and associated numbers from the Phonebook. When you have accessed the Phonebook: Route: PhoneBook » Find&Edit » Delete Delete Z Select Press Enter Name: M is displayed. Enter the first letter of the name and press The first name beginning with that letter is displayed. Scroll down until you find the name Press to delete the name and number The name and number are deleted from the Phonebook.
Integrated Phonebook Add numbers from the CallList Up to 20 numbers (dialled, answered and missed) can remain stored in the CallList of your phone. You can use the AddCallList option to add these numbers to the Phonebook. Menu option AddCallList appears only if names or numbers are available for redial. When you have accessed the Phonebook: Route: PhoneBook » Store » AddCallList AddCallList L M or z z Select Press A list of numbers is displayed.
System Phonebook System Phonebook Compared to the “Integrated Phonebook” on page 74 which is a cordless specific function, the System Phonebook is stored in the BusinessPhone the system. The System Phonebook covers internal directory numbers as well as external common abbreviated numbers. As the System Phonebook is available for several telephone types the access as well as the navigation within the Phonebook is kept generic which means it will be controlled via the normal keypad.
System Phonebook Make a Call Enter the first letter(s) of the name. For information on how to write text, see section “Write text” on page 82. # Note: In order to step through the whole System Phonebook, you can start the search function immediately without entering the first letter(s) of the name. Press to activate the search function Search routine was succesful 0 * The first entry which matches with your entered letter(s) will be displayed.
Write text Write text When adding/editing or searching for names in the Phonebooks, the keys 0 to 9, *, or # can be used. The first character entered will be an upper level character followed by lower level characters unless the *-key is pressed before entering the character. When pressing a key, the first available character on that specific key is displayed. To get the following characters, press the key repeatedly. Key 0 and 1 contain special characters.
Write text * Press to switch between upper and lower case Note: Pressed for more than one second will add a dial tone pause. 1 Press to enter a space Press to correct a wrong entry Special characters See the table below how to find a special character. Number of times to press the key Phone key 1 2 3 4 5 6 7 8 9 10 11 12 Space - ? ! , .
Alternative programming for Automatic Callback, Camp-on, Intrusion Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Campon or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number.
Alternative programming for Automatic Callback, Camp-on, Intrusion Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Campon or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number.
Adjustments Adjustments This section describes how to set and adjust a personal volume, how to change indication of incoming calls, how to adjust the display, how to change the language and how to revert all DT292 settings to default. Volume control You can adjust the volume in the earpiece, of the loudspeaker for handsfree speaking and the volume of the ringer. Use the volume keys to adjust the volume, see section “Description” on page 14 for the location of volume controls.
Adjustments U D or Adjust earpiece volume Press to adjust the volume during a call If you are not making a call you can still adjust the volume: U D or Press and hold until you hear the dialtone Keep listening and press You hear the dial tone becoming louder or quieter. If the earpiece is at maximum or minimum volume, you hear a warning tone.
Adjustments To turn the ring sound on again: Press shortly The ring off icon disappears. Ringer tones or melodies You can change the ringer tone for each call type to a different sound or a preprogrammed melody. For each ring signal type, you can choose from four ringer tones or six melodies.
Adjustments Discreet Ringing In the discreet ringing mode, your phone starts ringing at the lowest audible volume level. It then gets louder and louder. Route: Settings » Alerts » DiscreetRng DiscreetRng L M or Select Press The current setting is displayed. Select one of the following options: • On to activate Discreet Ringing. • Off for no Discreet Ringing.
Adjustments Key Click Key Click is the sound you hear each time you press a key. This feature can be enabled and disabled. Route: Settings » Alerts » KeySound KeySound L M or Select Press The current setting is displayed. Select one of the following options: • On to have a Key Click with each key press. • Off for no Key Click. Press to confirm Display light Your phone has a display which is illuminated when a key is pressed.
Adjustments Display contrast You can adjust the contrast of the display to one of eight levels to make it easier to read. Route: Settings » Display » Contrast Contrast L M or Select Press The contrast level bar appears. Adjust the contrast You hear an error beep when either limit is reached.
Adjustments Language The default menu language is English. To select another language, use the Language option. Please note that the menu options stay in English until you confirm your language choice. L M L M L M L M or Route: Settings » Language Press to enter the main menu Option PhoneBook is displayed. or Scroll to Settings and press or Scroll to Language and press The current language is displayed.
Adjustments Reset the DT292 settings You can reset all settings on the DT292 simultaneously. The CallList and the last call information are also cleared. The integrated Phonebook, the PIN code, the subscriptions and the total calls information, however, are not cleared. Route: Settings » MasterReset MasterReset z Select Press Enter Pin: or Reset All Settings? is displayed. If requested enter your PIN code for the phone and press See section “PIN code” on page 11. Reset All Settings? is displayed.
Audible Signals Audible Signals The following different tones are sent from the exchange to your telephone. Tone characteristics The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.
Useful Hints Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these features are used, your BusinessPhone will occupy at least two external lines. However, there may be disadvantages in connecting to several external lines.
Installation Installation Check for completeness Make sure that all the parts are present. If anything is missing, please contact your system administrator or supplier. The set contains: 1 Cordless phone 2 Battery 3 Clip 4 Assembly card Note: It is important to make a note of the IPEI code. The IPEI code may be needed for unblocking the Cordless phone if an incorrect PIN code has been entered three times. See section “IPEI code” on page 12 for further details.
Installation Preparing for use When using the Cordless phone for the first time, follow the steps below to prepare the Cordless phone. Attach the clip to the back as shown in the figure below. Spread the clip slightly. The ends of the clip fit into holes on the side of your phone.
Installation Attach the battery to the phone as shown in the figure below.
Installation Connect the adapter to the charger and connect it to the mains outlet as shown in the figure below. Notes: Place the DT292 in the charger and charge it for at least 4 hours before using it the first time. Make sure the local mains voltage corresponds to the voltage on the charger. Only use the charger that comes with the Cordless phone. Do not connect the phone to the charger without a battery. Place the Cordless phone in the charger to charge the battery.
Installation Battery The Cordless phone is powered by a rechargeable battery. You can fully charge an empty battery by placing the Cordless phone in the charger for 4 hours. A fully charged battery gives you up to 17 hours calling time or up to 140 hours standby time. Note: The calling time and standby time is shortened if the hands-free speaking function is used a lot. The Cordless phone has a battery meter, which indicates the power remaining in the battery.
Installation Charging the battery Place the Cordless phone in the charger as shown in the figure below. The battery is being charged when the lower green LED on the charger is on (and the battery meter on the display flashes). If the battery is completely empty it can take a few minutes before the lower green LED on the charger is lit.
Installation Changing the battery Rechargeable batteries have a limited lifespan. If the standby time for the Cordless phone becomes too low, you should replace the battery. Please contact your system administrator or supplier for more information. Note: Only use the specified batteries (NiMH pack 600 mAh, 3.6 V). Do not disconnect or exchange the battery unless it must be replaced. Do not charge the battery outside the phone.
Installation Clip The Cordless phone has a clip to attach the phone to your clothes. To attach the clip to the Cordless phone See section “Preparing for use” on page 97 for specific instructions. To remove the clip from the Cordless phone Note: To minimize wear and tear, we recommend that you do not remove the clip from the Cordless phone too often. Remove the clip from the back of the phone as shown in the figure below.
Installation Cordless Phone Manager (CPM) The CPM is a Windows based application which makes it possible to edit and backup the integrated phonebook. The CPM can be downloaded for free from: http://www.aastra.com/enterprise/library/manuals.shtml An optional data cable is used to connect the cordless telephone to the CPM. The connector for the data cable is found inside the battery compartment, beneath the label, of the cordless telephone. For further details of the CPM please refer to the online help.
Reference Reference This section describes the terminology used on the display, the phone communication signals, guidelines, technical specifications, spare parts and accessories. Terminology The list below explains the terms which may appear on the display.
Reference Phone signals The Cordless phone signal certain events audibly and visually as described below. Signal Meaning Red warning light Incoming call Message waiting Battery almost empty Cordless phone out of range or not connected The Cordless phone also generates audible ring signals, alarm signals and warning tones, and key clicks.
Reference Maintenance Consider these suggestions and guidelines to keep your phone in good shape and working properly. Note: The phone does not contain user-serviceable parts. If you phone requires service, you should return it to the supplier or retailer where you bought it. Intrinsic safety Do not use the phone and charger in conditions where there is a danger of electrically ignited explosions. Battery disposal Defective batteries must be returned to a collection point for chemical waste disposal.
Reference Technical specifications DECT GAP/CAP The Cordless phone has the unique advantages of DECT GAP/ CAP (Digital Enhanced Cordless Telecommunications Generic Access Profile/CTM Access Profile). This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT GAP/CAP enables interoperability with other manufacturers’ products. Cordless phone Power supply Battery NiMH pack 600 mAh, 3.
Reference Performance Battery NiMH, 500 to 1000 charge cycles Standby time up to 140 hours Call time up to 17 hours Charge time 4 hours maximum Volume Ring signal Seven step adjustable volume from off to 86 dB (A) at 30 cm Earpiece Nine step adjustable Ringing signals (defaults) External call 0.4 s on, 0.2 s off, 0.4 s on, 5 s off Internal call 1 s on, 5 s off Call-back 0.32 s on, 0.
Reference Spare parts and accessories Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Contact your supplier for more information.
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems. Check if your problem is listed below. If it is not or if the suggested action does not solve your problem, contact your system administrator. Fault No display Connect battery No ringing Signal strength icon off Battery icon flashes slowly Battery icon on 4 short beeps every 30 seconds 4 short beeps every 2 minutes Phone BookEmpty Phone Book Full Subscr.
Troubleshooting Fault Subscription Failed Enter XXX (where XXX=IPEI, PIN or AC) No Access No network PIN Blocked Unblock? Probable cause Entered AC number does not match network AC or network cannot add another subscription IPEI code, PIN code or AC Network in range, but no access rights Cannot connect to selected network or out of range Phone blocked, wrong PIN code entered three times Action or comment Try to subscribe again Enter required IPEI, PIN or AC number missing Select another network or
Glossary Glossary Abbreviated number Short number. Initiating a call to a preprogrammed number by dialling a code or pressing a key. See section “Abbreviated Numbers” on page 55. DECT/GAP Digital Enhanced CordlessTelecommunication/ Generic Access Profile. This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT/GAP enables interoperability with other manufacturers’ products.
Index Index Abbreviated Numbers 55 Common 55 Dial-By-Name 58 Individual 56 Programming a number or function on the R/Message key 58 Access the mailbox 48 Accessories 110 Account Number 65 Activate the Mailbox 46 Add a name or a number to the phone book 76 Add numbers from the CallList 79 Adjustments 86 Discreet Ringing 89 Display light 90 Key Click 90 Language 92 Reset the DT290 settings 93 Ringer tones or melodies 88 Vibrating Alert 89 Volume control 86 Alternative programming for Automatic Callback, Cam
Index Erase Information 45 Fixed Diversion 36 Follow me 39 Forward a Voice Message 50 Glossary 113 Group Call Pick-up 62 Group Facilities 59 Common Bell 62 Group Call Pick-up 62 Group Hunting 59 Group Hunting 59 Guidelines, warnings and precautions for safe and efficient use 6 Handsfree speaking 32 Important 6 Coverage area 10 IPEI code 12 Networks (menu option) 13 PIN code 11 Incoming Calls 21 Answer calls 21 CallList 22 Handsfree 21 Mute ring sound or warning sound 22 Individual abbreviated numbers 56 In
Index Reminder 63 Reset the DT290 settings 93 Ringer tones or melodies 88 Save Information 45 Security 71 Block Extension 71 Bypass Blocked Extension 72 Send Message 34 Send Messages via the mailbox 51 Spare parts 110 Switching On/Off 20 System Phonebook Make a Call 81 Use 80 116 Tandem Configuration 67 Technical specifications 108 Terminology on display 105 Tone characteristics 94 Transfer 30 Troubleshooting 111 Un-block the DT290 12 Use the Phone Book 74 Use the system Phonebook 80 Useful Hints 95 Vibr
Notes Notes BusinessPhone – Cordless phone DT292 117
Notes 118 BusinessPhone – Cordless phone DT292
Notes BusinessPhone – Cordless phone DT292 119
Notes 120 BusinessPhone – Cordless phone DT292
Subject to alteration without prior notice. For questions regarding the product, please contact your Aastra Certified Sales Partner. Also visit us on www.aastra.com © Aastra Telecom Sweden AB 2008. All rights reserved.