424_EN_LZT103087 Rev B1 2009-05-20 DT390 Cordless Phone for MX-ONE™ User Guide
DT390 Cordless Phone for MX-ONE™ Copyright © Copyright Aastra Telecom Sweden, 2009. All rights reserved. Disclaimer No part of this material may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Aastra shall have no liability for any error or damage of any kind resulting from the use of this document.
DT390 Cordless Phone for MX-ONE™ Contents 1 Welcome................................................................................................. 9 2 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.2 2.3 2.4 2.5 2.6 2.6.1 2.6.2 Important User Information .................................................................. 9 Safety Instructions ................................................................................. 11 Recommendations.........................................................................
DT390 Cordless Phone for MX-ONE™ 6.1.4 6.1.5 6.2 6.2.1 6.2.2 Rejecct a call ......................................................................................... 33 End the call............................................................................................ 34 Parallel Ringing ..................................................................................... 34 Disabling Parallel Ringing Temporarily.................................................. 34 Restoring Parallel Ringing ........
DT390 Cordless Phone for MX-ONE™ 9.8.1 9.8.2 9.9 9.10 9.11 Resume a Call ....................................................................................... 51 Resume on Another Extension .............................................................. 52 Call Waiting ........................................................................................... 52 Conference ............................................................................................ 52 Dialing During a Connected Call .....
DT390 Cordless Phone for MX-ONE™ 14.4 14.5 14.5.1 14.6 14.6.1 14.6.2 Emergency Mode .................................................................................. 69 Malicious Call Tracing ........................................................................... 70 Order ..................................................................................................... 70 Direct Inward System Access (DISA) .................................................... 70 Common Authorization Code ..........
DT390 Cordless Phone for MX-ONE™ 17 Troubleshooting .................................................................................. 86 18 Glossary ............................................................................................... 88 19 Telephony Function Codes................................................................. 90 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved.
1 Welcome Welcome to the user guide for the DT390 cordless phone. This guide describes the available features of the phone when it is connected to MXONE™. The phone is designed to be used in a medium demanding environment, such as hospital environment, light industry environment, and office environment. Depending on the version and configuration of the exchange that your phone is connected to, it can be that some of the functions and features described in this user guide are not available.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
will disable alarm equipment, consult your telephone company or qualified installer. Electrical Safety Advisory Electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. Customer is thus recommended to use a surge arrestor for the equipment that requires AC power. 2.1 Safety Instructions Note: 2.1.
• To avoid hearing impairment, accept the call before holding your product (or portable handsfree device) to your ear. Warning! The handset may retain small magnetic objects around the mouthcap or earcap region. Please check and remove before use. 2.1.2 Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. 2.1.3 Power supply Available power adapters (Suppliers Designation) are: • Art.No.
Single chargers shall only be connected with power adapters supplied by the manufacturer, see list above. Precautions: Please read carefully the following important precautions before the first time use of the batteries. Make sure to understand and observe all cautionary instructions stated, so as to avoid any possible safety hazards that are caused by any misuse, misapplication or damage to batteries.
• Do not cover the product while being charged. Do not charge the phone in a closed cabinet or drawer. The charging of the battery is a chemical process and causes the battery to become warm during charging. Make sure the environment in which the phone is charged, is well vented. • The cordless phone can be charged either when switched on or off. • Do not connect the battery's positive and negative leads altogether in any circumstances. • Do not strike or drop the battery.
2.2 • Moving the equipment rapidly between warm and cold temperatures may cause condensation (water droplets) to form on its internal and external surfaces. Water droplets may cause malfunction of the equipment and corrupt or end communication or damage the equipment. When condensation is noticed, stop using the equipment. Switch off the phone, remove the battery and unplug the mains adapter from the power outlet. Wait until the moisture evaporates from the equipment before putting it in operation again.
2.5 Software Version To view the phone’s software version: 1. Enter *#34# in idle mode mode. 2. Select Software. 2.6 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. 2.6.1 Operating area You can use your cordless phone in the area that is covered by the network.
3 Description This section describes the DT390 cordless phone and its display information, menu structure, and tones. A picture of the phone is shown in Figure 1. Figure 1 Overview of the DT390 Cordless Phone 1. Soft keys Used with Graphical User Interface. 2. Off-hook key To connect calls, and as a short cut to the Call list. 3. Voice mail access To listen to a voice mail. 4. Key lock and upper and lower case Combined key lock and Upper/Lower Case. 5. Space To add space between text. 6.
7. Navigation key Navigation key with left, right, up and down. 8. On-hook key and power on and off Combined button; to end a call, to return to idle mode, and to switch the handset on and off by long press. 9. Color display The full graphic type display is 112 pixels wide and 115 pixels high. The display is monochrome black and white, with back lighting. 10. Headset connector The headset connector is for connecting a headset. The connector is protected against dust by using the headset connector cover. 11.
Table 2 Accessories Desk Charger Desk PDM Charger Rack PDM Charger Carry Case Standard Clip Security (swivel) Clip Security chain Headset with microphone on boom Headset with microphone on cable Case The plastic cover parts are made of durable PC/ABS material. Antenna The antenna is integrated inside the phone. Loudspeaker The cordless phone has a separate loudspeaker for the loudspeaking function. It is placed on the back of the phone.
3.2 Display Information The icons and text in the display indicate functions and settings available to the user. The display gives visual feedback on all actions performed, and also textual warnings, see Figure 2. The owner ID can manually be set by the user. Note: If a name is available it is displayed instead of, or together with, the number.
Depending on the state and setting of your phone, different information can be shown, see the following list: • • • 3.2.1 Idle phone o Normal. The display shows the programmed name of your network, your name and extension number, time, date, and so on, see Figure 2. o Follow-me activated. The display shows your own extension number followed by a > and the extension number diverted to. Outgoing call o Normal outgoing call. When making an outgoing call, the dialed number or name is displayed.
No access Access Indication Your phone has contact with a system, calling is not allowed. No Subscription System Indication The phone is not in contact with any system. Please ask your system administrator to log on the phone. (1) When reentering the coverage area it can take a couple of minutes before the phone automatically has registered into the system. 3.2.2 Display Icons The display icons are listed and shortly described below.
Voice mail message Displayed in the header bar when there are voice mails. The icon remains until voice mail has been listened to. Keys locked Indicates a locked keypad. Phone locked Indicates a locked phone. Headset Indicates that a corded headset is connected to the phone. Microphone off Indicates a silenced microphone. It is displayed after a long press on during a call. Outgoing call Added in front of outgoing calls in the call list. Incoming call Added in front of all answered calls in the call list.
Calls Contains call lists, call time, and call services (2). Settings Contains personal phone settings such as changing the ringer volume, selecting language, and so on. (1) Company phonebook and central phonebook are system dependent and configured by system administrator. (2) Call services are configured by the system administrator from the WinPDM or CPDM 3.3 Menu Structure The available phone and network functions can be accessed through the menus.
Figure 5 Calls structure Note: Call services functions are system dependent. Parameters are set up in the CPDM or WinPDM. Contact your system administrator. 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved.
3.3.2 Contacts Tab An overview of the Contacts tab is presented in Figure 6. Figure 6 Contacts structure 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved.
3.3.3 Settings Tab An overview of the Connection tab is presented in Figure 7. Figure 7 Settings structure 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved.
3.3.4 In Call Functions from the In call menu, see overview in Figure 8, are reached during a call from the soft key More. Note: The displayed options when pressing More are programmed from the WinPDM or CPDM. Please contact your system administrator. Figure 8 In call 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved.
3.4 Tones The following different tones are sent from the exchange to your phone. 3.5 Indicators 3.5.1 Phone Indicator The following indications are used: Table 3 Cordless Phone Indicator Indicator Orange, fixed (phone placed in charger) Green, fixed (phone placed in charger) Red, fixed Green flashing 3.5.2 Description Battery is being charged. Battery is fully charged. Battery warning. Incoming call.
Table 4 Desk PDm Charger Indicator Indicator None Green, fixed Orange, fixed Orange, flashing (1000 ms on, 1000 ms off) Orange, flashing (100 ms on, 800 ms off) Red, fixed Red, flashing (100 ms on, 800 ms off) Red, flashing (3 long flashes, 800 ms on, 100 ms off) Red, flashing (800 ms on, 100 ms off) 1424_EN_LZT103087 Rev B1 2009-05-20 Description Not connected to power. Logged on to CPDM or WinPDM. Not logged on to CPDM or WinPDM.
4 Switching On and Off In this section, switching on and off the phone is described. Note: 4.1 If the message No System is displayed you cannot make or answer calls. Depending on system programming, your phone can be automatically locked. To unlock the phone, enter your four-digit code (factory default is “0000”). Switching on To switch on the phone, do the following: 1. Press and hold The phone will vibrate when it is on and the display lights up.
5.1 Logging on To log on, do the following: 1. Press *11*. 2. Enter the Authorization Code and press *. 3. Enter your extension number, press # and then Wait for the call timer to start in the display. . 4. Press to finish the procedure. The display shows your phone number. 5.2 Logging off To log off, do the following: 1. Press #11# and press . Wait for the call timer to start in the display. 2. Press 6 to finish the procedure.
8. Press the answering button on the headset. Note: Calls can be answered at any time even during programming, or while keying in a number. When the phone is in idle mode, you can change the answering method, see Section 15.6. Other answering methods; Automatically or Loudspeaking, can be set from the Settings tab, see Section 15. When automatic answering is enabled, an incoming call will be answered automatically after approximately one second. 6.1.
6.1.5 End the call To end a call: • 6.2 Press .The display shows the duration of the call. The total time of the call can also be retrieved from the calls tab Parallel Ringing Parallel ringing makes it possible for an incoming call to ring several phones simultaneously and for the call to be answered on any of the phones. The main advantage of this function is minimizing the risk of losing calls.
1. Press #21# and . Wait for the call timer to start in the display. Note: U.K., press #2#. 2. Press Note: 7 to finish the procedure. If you want to restore parallel ringing for all phones defined in the list, follow the procedure for restoring the function from the phone with the main extension number and enter the number of the answering position.
7.1.1 Dialing a Number from the Call List The 25 last received, dialed and missed phone numbers are stored in the call list. If Clock and Date function is set, it is possible to see the time for the calls made or received that day. The following day, the time stamp is changed to a date stamp. For more information on time and date settings, see Section 15.3. To dial a number stored in the call list, do the following: 1. Press . The call list is opened. 2.
1. Press . 2. You are connected to the call via the loudspeaker and microphone. 7.3 End the call To end a call, do the following: • Press . The display shows the duration of the call. The total time of the call can also be retrieved from the Calls menu. 7.4 Number Presentation Restriction Note: This function can be blocked for use on your extension (this is programmed by your system administrator).
• Callback • Activate Call Waiting • Intrusion on a busy extension Note: 7.6.1 These functions need to be programmed via the WinPDM or CPDM. Please contact your system administrator. Callback During an outbound call, the soft key More is displayed, leading to the In call menu. To initiate callback, when a called extension is busy or there is no answer, do the following: 1. Press More. 2. Select Callback, and press Select. 3. Press , and wait until the phone alerts.
3. Press . The system calls the external number. Note: 7.6.2 Only one callback can be activated on a busy external line. Cancel any single Callback To cancel a callback, do the following: 1. Press #37* and enter the extension number. (To cancel a single callback on a specific external line, dial the digit or digits to get a line instead of the extension number.) Note: North America press #6*. 2. Press # and . Wait for the call timer to start in the display. 3. Press 7.6.3 to finish the procedure.
4. When the called extension or the external line becomes free, it will be called automatically. Note: 7.6.5 If Call Waiting is not programmed and shown when pressing More, you can press 5 to activate. France and New Zealand, press 6; Sweden, press 4. Intrusion on a busy extension Note: The warning tone might be disabled for your system, and the Intrusion function might be blocked for use on your extension (programmed by your system administrator).
1. Dial the common Speed Dialing number. Please refer to your phone directory. 2. Press 7.9 to make the call. Authority There are two types of authorization codes, common and individual, presented in the following sections. 7.9.1 Authorization Code, common If you are assigned to use a common Authorization Code (1 to 7 digits) you can temporarily change any used phone within the exchange to the authority level connected to this code.
3. Press 7.9.2 to finish the procedure. Individual authorization code If you are assigned to an individual Authorization Code (1 to 7 digits, assigned to your own extension) you can lock your own extension to a common authority level, for example when out of the office. You can also temporarily change any other used phone within the exchange to the same authority level as you have on your own phone. The individual code can be changed from your own extension. To lock your phone, do the following: 1.
4. Dial the digit or digits to get an external line and the external number. To change your individual Authorization Code, do the following: 1. Press *74*. 2. Enter old Authorization Code and press *. 3. Enter new Authorization Code and press # and 4. Press 8 . to finish the procedure. Contacts The phone is equipped with the following phonebooks: Local phonebook In this phonebook, up to 250 entries (that is, names and numbers) can be added, deleted and edited by the user.
2. Select Call contact, and press Select. A name list is shown. 3. Select the a contact from the list, or search a name or number by enter characters in the Search field. 4. Press 8.2 or Call. Dialing a Contact from Company Phonebook To dial a contact from the company phonebook, do the following: 1. Press Menu, select Contacts, and press Select. 2. Select Call contact, and press Select.
8.3.2 Search by Name To search for a contact by name in the central phonebook, do the following: 1. Press Menu, select Contacts, and press Select. 2. Select Central phonebook, and press Select. 3. Select Search by name, and press Select. 4. Enter the first or last name and press Search. A message box saying Searching is displayed. 5. Press Call or 8.3.3 . Add a Contact from the Central Phonebook Search When the search result is received, it is possible to add the name and number as a contact.
b. Mark Name, Work number, Mobile number, or Other number, and press Add. c. Enter number and press OK. d. Press Save. If From call list is chosen: a. Navigate to the desired number in the call list and press Add. b. Mark Work number, Mobile number or Other number, and press Select. c. Mark Name and press Add. d. Enter the name of the contact and press OK to save the entry. e. Press Save. 8.5 Change a Name and a Number To edit a name or number in your list of contacts, do the following: 1.
OR • Enter the first character(s) in the name and press Search. 3. Press Delete and select Yes to delete the entry. 8.7 Write Text and Numbers This section explains how to write text and numbers, useful when adding a new entry in the phonebook. For example, to add Smith in the phonebook, do the following: 1. Press 7777 for S. The marked character is selected after a time out or when another key is pressed. 2. Press 6 for m. 3. Press 444 for i. 4. Press 8 for t. 5. Press 44 for h. 6.
Figure 9 Available characters Note: 9 Depending on the selected menu language, other characters can be available. This means that the character order can differ from the figure above. During Calls What can be done during a call is described in this section, for example volume control, muting the microphone, and functions such as call forwarding, call waiting, and conference. 9.1 Volume Control Adjust the speech volume with the up and down arrows on phone stores and keeps the new volume level. 9.2 .
2. is displayed. This means that the other part in an ongoing call with you will not here you. To switch the microphone back on, do the following: 1. Press More, select Microphone on, and press Select. It is also possible to switch on and off the microphone during a call by pressing and holding . Note: 9.4 It is advised to use this feature instead of putting a call on hold. A call on hold can be diverted to your operator, directly or after some time.
3. Do one of the following: • Enter the third party's phone number and press • Press the press Call. . OR Note: soft key, select a contact, press Select, and then It is only possible to select a contact from the local and company phonebook, but not from the central phonebook, when making an inquiry. When the third party answers, it is possible to switch between the calls (refer back), transfer the call, create a conference, and end one of the calls. Note: 9.5.
2. Dial the third party and press . You can dial the number, or use the phonebook or the call list to make the call. 3. Press More, select Transfer, and press Select. The ongoing call is transferred. Note: If Transfer does not show when pressing More, you can also do the following to transfer a call: Press R, dial the third party, and press party answers. 9.7 before or after the third Blind Transfer Note: This feature needs to be configured in the WinPDM or CPDM.
9.8.2 Resume on Another Extension To resume the call on another extension: 1. Call the extension where the call was put on hold and press . 2. Press 8. Note: 9.9 France and New Zealand, press 4; Sweden, press 6. Call Waiting Note: The call waiting function might be blocked for use on your extension. This needs to be configured in the WinPDM or CPDM by your system administrator. If you hear the call waiting tone during an ongoing conversation, another person is trying to contact you.
Note: This feature needs to be configured in the WinPDM or CPDM by your system administrator. When having an ongoing conversation and wanting to establish a phone conference, do the following: 1. Press More, mark New Call, and press Select. This will put the first call on hold. 2. Dial the number, and press . When the third party has answered, continue with the following to establish a conference: 3. Press More, mark Conference and press Select. 4. Repeat the procedure to add more conference members.
10.1 Diversion from Call Services Menu All calls to your extension can be diverted to an internal or external answering position of your choice. All calls, that is, calls when busy or calls at no answer, can be diverted to other phone numbers. Note: This feature needs to be programmed in the WinPDM or CPDM. Please contact your system administrator. To divert calls to another phone number, do the following: 1. Press Menu, mark Calls, and press Select. 2. Step to Call services, and press Select. 3.
10.2 Internal Follow-me All calls to your extension are diverted to an extension of your choice (within the private network). During Follow-me, the display shows a > after your number. On the next row, the answering position number is shown. A special dial tone will be heard. Your phone can still be used for outgoing calls. Also see Section 10.1 and Section 15.8.2. 10.2.1 Order To order internal follow-me, do the following: 1. Press *21* and enter the answering position number. Note: U.K., press *2*. 2.
3. Press # and . Wait for the call timer to start in the display. 4. Press 10.3.2 to finish the procedure. Cancel To cancel external follow-me, do the following: 1. Press #22#. Note: North America, press #23#. . 2. Press Wait for the call timer to start in the display. 3. Press 10.4 to finish the procedure. Personal Number With this feature you can be reached on your office phone number even if when out of the office.
2. Press the search profile digit (1-5). 3. Press # and . Wait for the call timer to start in the display. 4. Press Note: 10.4.2 to finish the procedure. When another party is included in the activated profile, a colleague or an operator for example, always remember to inform about your absence. Cancelling from Your Office Phone To cancel the personal number feature from your phone, do the following: 1. Press #10#. 10.4.3 2. Press . Wait for the call timer to start in the display. 3.
Note: 10.4.4 When another party is included in the activated profile, for example a colleague or an operator, always remember to inform about your absence. Cancelling from External Phone The external phone must be of push button type, provided with the following keys; # and *, or a mobile phone adapted for dial tone pulses (DTMF). To cancel the diversion from an external phone, do the following: 1. Call the DISA function at your office. Wait for dial tone. 2. Press *75*.
• If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching. Disconnect the answering device, or design the ring times so they do not affect the searching. • If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions. If you add more numbers, there is a risk that the caller hangs up before a latter position is called.
Search order Type of phone or Answering position 1) Phone number Ring time (seconds) 1 2 3 (1) Can be, for example, Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on. 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved.
Table 8 Profile 2 – ____________ Search order Type of phone or Answering position 1) Phone number Ring time (seconds) 1 2 3 (1) Can be, for example, Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on. Table 9 Profile 3 – ____________ Search order Type of phone or Answering position 1) Phone number Ring time (seconds) 1 2 3 (1) Can be, for example, Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on.
3 (1) Can be, for example, Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on. 11 Messages When receiving a message, the indicator starts flashing, accompanied by a message tone or beep or vibrating alert. If a message is received during a call, a beep notifies the user. The voice mail icon together with a popup message are shown in the display. The icon will remain in the display until all new messages are opened. There are two types of messages: 11.
11.1.3 Cancel Manual Message Waiting to Another Extension To cancel manual message waiting, do the following: 1. Press #31* and enter the extension number. Note: North America, press #56*. . 2. Press # and Wait for the call timer to start in the display. 3. Press 11.2 to finish the procedure. Voice Mail (optional) The voice mail application allows you to leave a voice message to the caller when you are unable to answer calls, for example when out of office, in a meeting, and so on.
• Press Call from the popup message. • Press and hold 1, when in idle mode. In case the following message pops up: Voice mail number not defined, the voice mail number needs to be configured to the voice mail button. Contact your system administrator. OR 12 Absence Information (Optional) Absence information is used to inform callers why you are absent and when you return.
12.2 Cancel To cancel absence information, do the following: 1. Press Menu, select Calls, and press Select. 2. Select Call services, and press Select. 3. Select Absence and press Select. 4. Select Deactivate and press Select. The phone calls up the system. Wait for the call timer to start in the display. to finish the procedure. 5. Press The programmed information is erased. Note: You can also use the following procedure to cancel absence information: Press #23# (North America, press #24#) and press 12.
2. Dial the extension number, press # and . Wait for the call timer to start in the display. Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and press # before pressing 3. Press 13 . to finish the procedure. Group Features The group features available for this cordless phone are presented in the following sections. 13.
13.3.1 Leaving the Group Temporarily To leave the group temporarily, do the following: 1. Press *21* and enter your own extension number. Note: U.K., press *2* and then extension number. . 2. Press # and Wait for the call timer to start in the display. 3. Press 13.3.2 to finish the procedure. Reentering the Group To reenter the hunting group, do the following: 1. Press #21# and press . Wait for the call timer to start in the display. Note: U.K., press #2#. 2.
14 Other Useful Features In this section, other useful features with the cordless phone and MX-ONE are presented. 14.1 Account Code The Account Code function is used to charge a call to an account number or to prevent unauthorized calls from your phone. The Account Code can have 1 to15 digits. To enable this function, do the following: 1. Press *61*. Note: Finland and Norway, press *71*. 2. Dial the account code, press # and . Wait for dial tone. 3.
14.2 General Deactivation The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled). • Internal and External Follow-me. 14.2.1 Order To order general deactivation, do the following: 1. Press #001# and press . Wait for the call timer to start in the display. Note: North America, press #0#.. 2. Press 14.3 to finish the procedure.
14.5 Malicious Call Tracing If being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the network provider. Tracing can be invoked during or after an ongoing conversation. The external line can be held for a limited period of time. 14.5.1 Order To order call tracing during an ongoing conversation, do the following: 1. Press R. Wait for dial tone. 2. Press *39#.
14.6.2 With Individual Authorization Code When using an individual authorization code, do the following: 1. Call the DISA function at your office. Wait for dial tone. 2. Press *75*. Note: Germany, The Netherlands, and Sweden, press *75*; North America, press *6* 3. Dial the Authorization Code and press *. 4. Dial your own extension number and press #. Wait for dial tone. 5. Dial the external number.
2. Select Sound & Alerts, and press Select. 3. Select Ring Signals, and press Select. Different signals for internal calls, external calls and call back can be set. 4. Select Internal call, External call or Callback, and press Select. 5. Select a ring signal, press Select, and press Back to save the setting. 15.1.3 Switching Vibrator On and Off To switch the vibrator on and off, do the following: 1. Press Menu, select Settings, and press Select. 2. Select Sound & Alerts, and press Select. 3.
2. Select Mic on boom or Mic on cable, and press Select. If the preconfigured headset profiles do not match the headset in use, or the audio performance is bad, it is possible to configure an own headset profile. This is done in WinPDM or CPDM, please contact your system administrator. 15.2 Display Display settings concern brightness and screen saver settings. 15.2.1 Contrast To set contrast, do the following: 1. Press Menu, select Settings, and press Select. 2. Select Display and press Select. 3.
15.3.2 Setting Date Format To set the date, do the following: 1. Press Menu, select Settings, and press Select. 2. Select Time & Date, and press Select. 3. Select Date format, and press Select. The formats to select from are the following: • DD/MM/YYYY. (That is, 17/09/2007 (also called Europe)). • MM/DD/YYYY. (That is, 09/17/2007 (also called US)). • YYYY-MM-DD. (That is, 2007-09-17 (ISO 8601)). • MMM DD YYYY. (That is, Sept 17 2007). • DD MMM YY. (That is, 17 Sept 07). • DD.MM.YYYY. (That is, 17.09.
Note: 15.4.2 It is possible to answer or reject incoming calls while the keypad is locked. If configured in the WinPDM or CPDM, it is also possible to make an emergency call while the keypad is locked. Activating Manual Key Lock It is recommended to always have the automatic lock on, but it is possible to manually lock and unlock the keypad as well. To lock the keypad manually: 1. Press . 2. Press Lock. The indicates that the keypad is locked. Note: 15.4.2.
When the phone is locked, Note: is shown in the display. If configured in the WinPDM or CPDM, it is also possible to make an emergency call while the phone is locked. If PIN code is lost it is possible to configure a new, or to do a factory reset in WinPDM or CPDM, contact your system administrator. 15.4.4 Deactivating Phone Lock To deactivate the Phone lock function, do the following: 1. Press Menu, select Settings, and press Select. 2. Mark Locks and press Select. 3. Mark Phone lock and press Select.
2. Mark Owner ID, and press Select. 3. Enter a name and press Save to save the setting. 15.6 Changing Answering Method The phone can be set to answer a call automatically when a headset is used, or to answer a call by a press on any key. You can also change the answering behavior to: 15.6.1 • Use Loudspeaking function directly when • Automatically connect incoming call in Loudspeaker, without pressing any key. is pressed.
To remove the setting, press Change. Note: 15.6.3 You can also set the answering behavior to automatically connect incoming call in loudspeaker, see Section 15.6.3. Loudspeaking (Handsfree) To use Loudspeaking directly when pressing do the following: 1. Press Menu, select Settings, and press Select. 2. Mark Answering, and press Select. 3. Mark Answer behaviour, and press Select. 4. Mark Loudspeaking and press Change to activate. 5. Press Back to save the setting.
15.8 Connections Your DT390 cordless phone supports GAP standard. This makes it possible to log on to any GAP compatible system with your phone. Only available systems are displayed. 15.8.1 System To select a system, do the following: 1. Press Menu, select Connections, and press Select. 2. Select System, and press Select. 3. Select Change system, and press Select. 4. Select Automatically (or a specific system from the list), and press Select. Note: 15.8.1.
5. Press Next. 6. Enter the PARK code. 7. Enter the AC code and press Next. Protection on? is displayed. 8. Select Yes, if the new system is to be protected, or No if the new system is not to be protected. Note: It is not possible to delete a protected subscription. 9. Press OK. A searching mode starts. 15.8.1.3 Unsubscribe System To unsubscribe from a system, do the following: 1. Press Menu, select Settings, and press Select. 2. Select System, and press Select. 3. Select Unsubscribe, and press Select.
15.8.2.1 Redirecting Calls and Messages when Placed in Charger To divert calls or messages when the phone is placed in the charger, do the following: 1. Press Menu, select Settings, and press Select. 2. Select In charger, and press Select. 3. Select Redirect, and press Select. 4. Press Back to save the setting. 15.8.2.2 Detach from System while Charging When the cordless phone is placed in the charger it can be switched off while it is charging.
16.2 Replacing the Battery If the standby time for the cordless phone becomes too low, replace the battery with a new one. Contact your system administrator or your certified Aastra Sales partner for information on new batteries. The battery is connected to the cordless phone in such a way that no miss-contact is possible. To replace the battery, do the following (also described in Figure 10): 1. Open the battery lid and remove the battery. 2. Disconnect the battery cable, and replace with a new battery.
16.4 Desk PDM Charger The Desk PDM charger is used for charging, but can also be used for software download, and synchronizing of parameters. The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket. Figure 12 Desk PDM Charger Note: Only use the charger within the temperature range of 5 - 40º C.
16.7 Belt Clip With the clip on the back of the phone you can fasten the phone to a belt or similar. To attach or remove the clip: spread the clip slightly. The ends of the clip fit into holes on the side of your phone. 16.7.1 Attaching Standard Clip Attach the standard clip as described in Figure 14. Figure 14 Click on the clip 16.7.2 Attaching Security (Swivel) Clip Attach the security (swivel) clip as described in Figure 20. Figure 15 Click on the clip 16.
WinPDM is used together with the Desk PDM charger. The Desk PDM charger is connected to the PC with WinPDM software through the network or USB connectors at the back of the charger, see Figure 16. Figure 16 Desk PDM Charger connected to a PC through USB Connector For more information on WinPDM and CPDM or upgrading of your cordless phone, contact your system administrator. 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved.
17 Troubleshooting This section contains information on how to solve common operational problems, see Table 12, and warnings, see Table 13, you may receive. Go through the following lists if you encounter any problems. If the checklists do not solve the problem, contact your system administrator. If others have similar problems, there may be a system error. Table 12 Operational problems Fault Probable cause Action No display The battery level is low or the phone is defective.
No system The phone beeps once a minute (during max 30 minutes) with a low tone followed by a high tone (if enabled, the vibrator also follows the beeps). SERVICE NEEDED The phone is out of coverage or phone is defective. The phone is defective.
18 Glossary AC Authentication code. Abbreviated number Short number. Initiating a call to a preprogrammed number by dialing a code or pressing a key. Conference If you have an ongoing conversation you can include other persons and establish a phone conference. CPDM Centralized Portable Device Manager: A system version with more features than the WinPDM. It runs on a ELISE2 hardware and is manageable from a PC with network communication.
IP call Internal call sent through an internal data network (LAN or WAN). IPEI International Portable part Equipment Identity, unique identity assigned to your phone by the manufacturer. IPDI The unique global GAP identity number for the DECT registration. IPDI is exchanged between handsets during Easy replacement procedure. ISDN Integrated Services Digital Network. Provides your system with supplementary services from the public net.
19 Telephony Function Codes This section describes the country specific function codes used in MXONE that are relevant for the DT390 cordless phone. The codes are listed in Table 14.
Ordering or Cancellation of Interception Message 23 North America: 24 Print Interception Message 26 Sweden: N/A Manual Message Waiting 31 Cancellation of Message Waiting 31 North America: 56 Automatic Call Back, Cancellation 37 North America: 6 Malicious Call Tracing 39 Calling Line Identification Restriction Per Call 42 By-pass of Diversion 60 Account Code Predialing 61 Authorization Code Predialing 72 Lock/Unlock Common Authorization Code 73 Change Individual Authorization Code
