Proprietary Information and Contents ii M M Aastra – 2568-004
ITE-760 User Guide 4th Edition (May 5, 2005) © Copyright 2005 Aastra Intecom Inc. All rights reserved. Information in this manual may change with product revisions. Aastra Intecom Inc. may add features or enhancements to the product(s) and/or program(s) described in this manual at any time. Technical Publications freezes the information in this manual based on the specified software and hardware releases. Publications writers incorporate such changes into newly released publication editions.
Proprietary Information and Contents Revision History The following represents the revision history of this publication: iv M M Revision Number Date Completed Point of Contact 004 04/05 B. Marsh Rebranded to Aastra. Replaced old phone drawing with new for LED phones. 003 08/04 L.Pritchett Removed Analog Option Board Reference 002 01/04 Bev Marsh ITE-760 User Guide 001 06/03 Bev Marsh Procedures for ITE-760 use.
ITE-760 User Guide Table of Contents 4th Edition (May 5, 2005) ............................................................................................iii Contact Information ....................................................................................................iii What to Expect when Contacting Company ...............................................................iii Trademarks and Acknowledgements ..........................................................................
Proprietary Information and Contents Other Keys.................................................................................................................... 6 Alphabetic Keypad ............................................................................................................. 6 Key Lamp Symbols ............................................................................................................ 7 Message Key Lamp .......................................................................
ITE-760 User Guide Mute .................................................................................................................................. 18 Activate and Deactivate the Mute Feature ................................................................. 18 Hands Free Auto-Answer ................................................................................................. 18 Activate Hands Free Answer......................................................................................
Proprietary Information and Contents Place a Status Call to a Buzz User ............................................................................. 31 Answer a Call from a Buzz User................................................................................ 31 Call Forward ..................................................................................................................... 32 Program Call Forward ..........................................................................................
ITE-760 User Guide Conference up to Seven Parties.................................................................................. 44 Leave the Conference and Return .............................................................................. 45 Leave the Conference................................................................................................. 45 Data Calls..........................................................................................................................
Proprietary Information and Contents Lock and Unlock a Meet-Me Conference .................................................................. 55 Accept a Call Waiting During a Meet-Me Conference .............................................. 55 Transfer an Outside Call to a Meet-Me Conference .................................................. 56 Privacy Release................................................................................................................. 56 Use Privacy Release .............
ITE-760 User Guide Access the Private Directory ...................................................................................... 68 Search by Name in the Private Directory ................................................................... 68 Create an Entry in the Private Directory .................................................................... 69 Modify a Record in the Private Directory ..................................................................
Proprietary Information and Contents Chapter 6 Feature Codes ...................................................................................................... 85 Feature Codes ................................................................................................................... 85 Numeric Feature Codes .................................................................................................... 86 Chapter 7 Telephone Tests ............................................................
ITE-760 User Guide About This Publication The ITE-760 User Guide describes the phone and its primary functions. Audience Any user of the ITE-760 telephone should reference this publication. Publication Organization This publication contains the following chapters.
About this Publication Convention Description Example Vertical Ellipses Vertical line omissions in a command sequence . . . Provides supplemental information. The prompt may not display if … Provides information to help you avoid possible damage to hardware or a system crash (without data loss). Use case sensitive commands to keep from destroying… Provides information to ensure that you avoid danger, death, or permanent damage to a system. DO NOT touch exposed wires.
ITE-760 User Guide Chapter 1 Basic Information ITE-760 Description The ITE-760 digital telephone gives you access to all services and features available on the PointSpan 6880 Series PBXs and additional features that are unique to the phone itself. Features The following are some of the features that the ITE-760 phone offers to a user.
Chapter 1, Basic Information Using the ITE-760 The following are things to remember when using the ITE-760 phone: • The features on your ITE-760 phone are selected for your specific needs. Some features described in this guide may not be available to you on your phone. If you have any questions about the features on your phone, contact your system administrator.
ITE-760 User Guide Expansion Module Accessory An M710 Button Expansion Module adds 20 feature keys to the phone. Two expansion modules can be added, providing a total of 60 feature keys. Recommendations and Safety Connections The ITE-760 telephone cannot be connected to the public network. It is designed for the PointSpan M6880 Series PBX. Environment The ITE-760 must be operated at temperatures between 42°F and 113°F. Do not install the phone in a damp room or near a water source.
Chapter 1, Basic Information ITE-760 Connections ITE-760 Connections ITE Digital Line Connector at the back of the phone Headset Connector Handset Connector NOT USED Expansion Module Connector 4 M M Aastra – 2568-004
ITE-760 User Guide ITE-760 Diagram ITE-760 10/31/02 04:44PM Redial Dirctry Display Screen Message Lamp Handset Softkeys Navigator 1 Numeric Keypad 2 ABC 3 JKL 6 MNO WXYZ 4 GHI 5 7 PQRS 8 9 0 # * DEF Feature Buttons Feature Button LEDs R Microphone Speaker, Hold, and Mute Keys Alphabetic Keypad Key Description The Navigator The Navigator allows you to scroll through the different menus that make up a selection.
Chapter 1, Basic Information Key Symbol Description Used to display additional information about a record or carries out a setting And Used to confirm a choice, a setting, or a record in a directory Other Keys Key Symbol Key Description • • • • • • • Answers an incoming call if phone is on hook Calls a number displayed in a directory or log Displays and calls back the last number dialed Disconnects ringing during an incoming call Ends a call Cancels a programming setting or ends a programming sequen
ITE-760 User Guide Description Icon Action Space Press the Space key one time for one space between characters. Shift to Access Special Characters Press the Shift key plus the key containing the special character. Confirm an Entry Press once to confirm an entry. (Can be used in place of the OK key on the Navigator.) Delete or Backspace Press once to backspace over one character.
Chapter 1, Basic Information Key Lamp Status Description Flash There is a message in your mailbox, and a new call in the incoming calls log Ring Types There are three ring types. Ring Type Description One-ring pattern Internal Call Two-ring pattern External Call Three-ring pattern System Call as in a Callback System Tones The following tones are heard on a PointSpan 6880 Series system.
ITE-760 User Guide Sound Tone Description Waiting Caller Tone You have called an extension that is busy Warning Tone Another party is joining (as in a conference) Lone Ring+Beep Long Beep System Voice Prompts The following voice prompts can be heard on a PointSpan 6880 Series system. Voice Prompt Description "Park number _____" You have parked a call.
Chapter 1, Basic Information Place an Internal Call • If you have more than one extension on your phone, press the extension key that you want to use before lifting the handset or pressing the Speaker key. • If dial tone changes to a fast busy tone and then silence, you have waited too long before dialing. You must hang up and try again. Step Action 1.
ITE-760 User Guide Dial with the Incoming Calls Log See Incoming Calls Log. Answer a Call Condition: There is a call ringing in at your extension Step Action 1. Result Lift the handset The call is answered Or Press End a Call Pressing the Step Speaker key does not disconnect a call. Action 1.
Chapter 1, Basic Information 12 M M Aastra – 2568-004
ITE-760 User Guide Chapter 2 Phone Settings Display Contrast You can adjust the display contrast to one of 8 levels. Step Action Result 1. Press 2. Press 3. Press 4. Press 5. Press The setting is stored 6. Press Exits the programming function 5 Times Or Each time a key is pressed, the contrast changes and the new contrast level is displayed Ring Melody and Volume Settings The following table describes the ring melody and volume settings.
Chapter 2, Phone Settings Choose the Ring Melody and Volume Step Action 1. Press 2. Press 3. Press 4. Press Result 4 Times Or Each time a key is pressed, the corresponding melody is played The display indicates the melody number 5. Press 6. Press Or Each time a key is pressed, the melody is played at the corresponding volume The display indicates the melody volume number 7. Press The setting is confirmed and stored 8.
ITE-760 User Guide Step Action 5. Press Result Or Each time a key is pressed, the corresponding melody is played The display indicates the melody number 6. Press 7. Press Or Each time a key is pressed, the melody is played at the corresponding volume The display indicates the melody volume number 8. Press The setting is confirmed and stored 9.
Chapter 2, Phone Settings Step Action 1.
ITE-760 User Guide Chapter 3 Modes of Operation Speaker The Speaker key allows you to converse using the speaker. Others can also participate in the conversation. Activate the Speaker Condition: You are on a call and are using the handset. Step Action 10. Press 11.
Chapter 3, Modes of Operation Step Action 1. Result Lift the handset The Speaker key lamp is off You are now conversing using the handset Mute The Mute key allows you to listen to a phone conversation while preventing others on the call from hearing you and can be used with the speaker, the handset, or a headset. The Mute key can also be used to monitor the line when you are put on hold. Activate and Deactivate the Mute Feature Condition: You are on a call Step Action 1.
ITE-760 User Guide When the HFA feature is activated, the phone should not be left unattended without first deactivating HFA. This prevents a call from being answered while there is no one at the phone to talk to the caller. Activate Hands Free Answer Condition: The phone is onhook Step Action 1. Press Result 2-Beep confirmation tone HFA key lamp ON Speaker key lamp ON The feature is activated 2.
Chapter 3, Modes of Operation Answer a Call with Hands Free Auto-Answer Activated Conditions: The handset remains onhook HFA is already activated Step Action 1. Result Ring and/or warning tone in headset The call is automatically answered HFA key lamp flashing when calling party is on the line Speaker key lamp ON 2. Talk to the calling party End a Call with Hands Free Auto-Answer Activated Step 20 M M Action 1. The caller hangs up 2.
ITE-760 User Guide Chapter 4 Features Abbreviated Dial The Abbreviated Dial feature allows you to store frequently-called internal and external numbers of up to 28 digits, and dial them automatically by using a one or two digit code. All extensions are automatically allowed a list of 10 abbreviated dial numbers or optionally allowed a list of 100 Abbreviated Dial numbers. The following procedures assume that you have 10-number Abbreviated Dial.
Chapter 4, Features Program an Abbreviated Dial Number Condition: The phone is on hook Step Action 1. Press Result The display alternates between: And 2. Press If you have more than one extension on your phone, the display alternates between: And 3. Press 4. 5. Dial the Abbreviated Dial reference number (0-9) Press 6. 7.
ITE-760 User Guide Step Action 8. Press Result Exits the programming function Or Press + Other Softkeys Used with Abbreviated Dial Key Description Cancels the current input and allows you to keep the prior setting Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the number Exits the programming function Modify an Abbreviated Dial Number Use the same procedure above to modify Abbreviated Dial numbers.
Chapter 4, Features Use the Abbreviated Dial Feature Key Step 1. Action Result If you have more than one line: Press Before using the Abbrev Dial key If you have only one line: Go directly to Step 2 2. Press 3. Extension key lamp ON Dial the abbreviated dial reference number (0-9) Abbreviated Dial key lamp remains OFF The number is automatically dialed Display Abbreviated Dial Numbers The Display feature key is used to display your Abbreviated Dial numbers. Step 1.
ITE-760 User Guide Step Action 4. Press Result Repeatedly 5. The Abbreviated Dial numbers are displayed sequentially: Press Display key lamp OFF Exits the Display function If you do not exit the Display function, it will time out after 5 seconds Answer/Release The Answer/Release feature allows you to answer a call or get dial tone by pressing a feature key. This key can also be used with a headset.
Chapter 4, Features Auto Dial The Auto Dial feature allows you to store one number of up to 28 digits for each Auto Dial feature key on your phone and dial the number by using that feature key. • One feature key is required for each Auto Dial number. • Stored numbers must contain the complete phone number including any access number that is used to connect to an outside line (usually a 9). When you dial the access number, you will hear outside dial tone before you input the number.
ITE-760 User Guide Step Action Result 5. Press The number is saved 6. Press Exits the Auto Dial function Or Press + Other Softkeys Used with Auto Dial Key Description Cancels the current input and allows you to keep the prior setting Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the number Exits the programming function Modify an Auto Dial Number Use the procedure above to modify an auto dial key. Use an Auto Dial Number Step Action 1.
Chapter 4, Features Display an Auto Dial Number The Display feature key is used to display your Auto Dial numbers. Step Action 1. Press 2. Press Result Display key lamp ON The Auto Dial number is displayed: You can press each Auto Dial key before exiting the Display function 3.
ITE-760 User Guide • When your conversation is being overridden and you place the other party on hold or hang up, the overriding party is either on your line immediately or ringing on your line depending on the database for your phone. Override a Busy Extension Step Action 1. Result Lift the handset Or Press 2. Dial the number of the extension Busy tone or call waiting tone If you are not allowed to override the extension, you will continue to hear a busy tone or Call Waiting tone 3.
Chapter 4, Features • An option to the Buzz/Status talking connection is the Buzz/Status-Alert Only option. • In a group of Status users, the first person to answer stops the ringing and blocks all others in the group from picking up the call. • Buzz/Status calls do not affect a call in progress. • The key lamp next to the Status key is on when the Buzz counterpart is using the phone. The key lamp next to the Buzz key does not indicate when the Status counterpart is using the phone.
ITE-760 User Guide Step Action 2. Result Lift the handset You are connected to the Status party Or Press Place a Status Call to a Buzz User Step Action 1. Press 2. Result Status key lamp ON Lift the handset The call is placed to the Buzz party Or Press Answer a Call from a Buzz User Conditions: The Status key lamp is flashing The Status line is ringing Step Action 1. Press 2.
Chapter 4, Features Call Forward The Call Forward feature allows you to temporarily redirect your incoming calls to another number. • Each extension on the phone must be forwarded separately. • If you have more than one extension, press the Extension key first. Program Call Forward Assign a call forward number to an extension to be used with the Call Forward feature key. Step Action 1. Press Result The display alternates between: And 2.
ITE-760 User Guide Step 4. Action Result Option: If number is already assigned and you want to change it: Press 5. 6. Dial the call forward destination number Press Call Forward key lamp ON All calls will be forwarded to the new number Or Press 7. Press Exits the Programming function Or Press + Turn Off Call Forward using Softkeys Conditions: The line that you select is already forwarded: Aastra - 2568-004 Step Action 1. Press 2. Press 3. Press 4.
Chapter 4, Features Step Action 5. Press Result Exits the Programming function Or Press + Other Softkeys Used with Call Forward Key Description Cancels the current input and allows you to keep the prior setting Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the number Exits the programming function Set up Call Forward with the Feature Key Step 1. Action Result If you have more than one line: Press 2. 3.
ITE-760 User Guide Turn Off Call Forward with the Feature Key Step 1. Action Result If you have more than one line: Press 2. Press Call Forward key lamp OFF 2-beep confirmation tone Call Forward is canceled Call Mark The optional Call Mark feature marks a bad phone connection on an outside line. When you hear static, echo, low volume, etc. on an outside (external) call, you can use the Call Mark feature key to mark the call. This provides troubleshooting information to technicians.
Chapter 4, Features Call Park The Call Park feature allows you to temporarily place a call on hold for a pre-set time limit. The call can be retrieved on any phone in the system. If the call if not retrieved within the time limit, the call automatically reverts back to the extension that parked the call. Park a Call Condition: You are already on a call that needs to be parked Step Action 1.
ITE-760 User Guide Call Pickup The Call Pickup feature allows you to answer another ringing line at your phone. There are two types of Call Pickup: • Group Call Pickup - Your extension is assigned to a Call Pickup group. You can answer a call directed to any member of your Call Pickup Group. • Extension Call Pickup - You can answer a call directed to another phone by pressing the Call Pickup feature key and dialing the extension number of the ringing phone.
Chapter 4, Features Step Action 1. Result Lift the handset Or Press 2. Press 3.
ITE-760 User Guide Accept a Call Waiting Conditions: You are already on a call Call Waiting tone Extension key lamp flashing indicating an incoming call Step Action 1. Press Result Or The first party is placed on hold Press 2. Hang up Or Press 3. Lift the handset Extension key lamp flashing indicating a Caller 1 is on hold Or Press You are connected to Caller 2 Alternate Between Calls Conditions: Caller 1 is on hold You are in conversation with Caller 2 Step Action 1.
Chapter 4, Features Step 2. Action Result Repeat Step 1 to alternate between calls Return to the Holding Party when One Party Hangs Up Conditions: One party is disconnected, the other is still on hold Step Action 1. Press Result Extension key lamp ON Or Press You are in conversation with the held party Callback The Callback feature allows you to place a Callback on a busy internal extension or an extension that does not answer.
ITE-760 User Guide • A callback is left on the number that you originally dialed, even if it has been forwarded. • When you return a callback to a number that has been forwarded, the call goes to the forwarded number. • The party that places the callback cannot cancel the callback. Place a Callback on a Busy Extension Step Action 1. Result Lift the handset Or Press 2. Dial the extension number Busy tone or call waiting tone Example display: 3.
Chapter 4, Features Step Action 1. Result Lift the handset You have answered the returned callback Or Press Return a Callback It is not necessary to return a callback before using your phone. Conditions: The key lamp is flashing on the extension where the callback has been placed Step Action 1. Result Lift the handset Or Press 2. Press The phone rings at the extension that placed the call Display a Callback Step Action 1.
ITE-760 User Guide Step Action 2. Press Repeatedly to find the Callback to cancel Display and Cancel a Callback Step Action 1. Press 2. Press Repeatedly to find the Callback to cancel 3. Press Cancel The Cancel feature allows you to abort any dialing sequence by pressing a feature key. You can cancel callbacks and unanswered transfers or conference calls. Use Cancel Step Action 1.
Chapter 4, Features • A member may leave a conference at any time by hanging up. If there are only 2 parties left, then the conference is dropped, and the call becomes a normal two-way call. • The conference warning tone (a system option) alerts members in the conference that another party is being added.
ITE-760 User Guide Step Action Result 4. Press The conference is established Or Conference key lamp ON Press Long beep is played to those already in the conference to indicate that another party has entered 5. Press 6. Repeat steps 3 - 5 until all parties are joined into the conference Leave the Conference and Return You can put the conference on hold to allow you to add another party, or make another call. Step Action 1. Press Result Leave the conference 2.
Chapter 4, Features • Callback Queuing – See Queue for External Calls • Online Queuing - See Queue for External Calls Use Data Features To use the Data features you must have a Data feature key, a PDI-1000 type data interface, and a data destination to dial. Condition: The data number has been successfully dialed by one of the above features and you hear ringing. Step Action Result 1. The data number is dialed 2. Wait for modem tone 3.
ITE-760 User Guide Activate Do Not Disturb Step Action 1. Press Result Do Not Disturb key lamp ON You can also use the feature code * 6 Deactivate Do Not Disturb Step Action 1. Press Result Do Not Disturb key lamp OFF You can also use the feature code # 6 Event Timer Display The Event Timer feature allows you to use your phone display as a stopwatch. The minutes and seconds of the timer replace the normal display. Use the Event Timer Step Action 1.
Chapter 4, Features Group Listen The Group Listen feature allows any person in a conference to add up to ten parties, in a listen only mode, to a conference. • A conference with group listeners can total 16 parties consisting of six full Conference members and 10 Group Listen members. • A listen-only party, unlike a regular conference member, cannot place the conference on Conference Hold to accept a call waiting.
ITE-760 User Guide Rejoin the Conference Rejoin when a dialed number for Group Listen (internal or external) is busy or unanswered Step Action 1. Press Result Conference entry warning tone (long beep) You have rejoined the conference Hold There are three ways to put a party on hold. Key Description The "R" Key The Hold softkey The optional Hold feature key • When another party puts you on hold within the same system, you can place that party on hold at the same time.
Chapter 4, Features Step Action 1. Press Or Press Or Press Retrieve a Party on Hold Condition: Caller 1 is on hold Step Action Result 1. Press Extension key lamp ON Or You are reconnected to the held party Press Or Press Place a Call when a Party is On Hold and Alternate Between Calls Condition: Caller 1 is on hold Step 1.
ITE-760 User Guide Step Action 2. Press Result Caller 2 is placed on hold Toggle between Held Calls The display shows which party is on hold. Step Action 1. Press Result Toggle between held calls Hotline Conference The Hotline Conference feature connects up to twelve parties in a conference call. Each conference member's phone automatically rings when call originator dials the Hotline Conference number.
Chapter 4, Features Accept a Hotline Conference Call If you place a party on hold to accept a Call Waiting that is a Hotline Conference call, you cannot return to the party on hold unless you hang up on the conference. Condition: Hotline is ringing Step Action 1. Result Lift the handset You are connected to the Hotline Conference Or Press Hotline The Hotline feature allows you to press a key that automatically dials a specific number. Use Hotline Step Action 1.
ITE-760 User Guide • An Intercom call is indicated by a flashing Intercom key lamp and one-ring normal ring or three-ring system ring. • Intercom calls can be allowed to ring on a phone that has activated the Do Not Disturb feature. • A call on an Intercom line cannot be transferred, put on hold, or used with any other feature. This is a system option. • The Hands-Free Auto Answer (HFA) feature can be used on the Intercom line.
Chapter 4, Features Meet-Me Conference The Meet-Me Conference feature allows up to twelve parties to dial a designated number at a scheduled time for a conference call. No Conference key is required. • The Meet-Me conference can be reserved as one-time only or as a permanently scheduled call. • Outside callers can be transferred into the Meet-Me Conference. • You can leave a Meet-Me Conference at any time, and rejoin the conference at any time by dialing the Meet-Me Conference number.
ITE-760 User Guide Lock and Unlock a Meet-Me Conference • The Hold softkey does not put the conference on hold. • A Meet-Me Conference can be locked or unlocked by one member pressing the Hold key. Step Action Result 1. The conference is locked Or Press 2.
Chapter 4, Features Transfer an Outside Call to a Meet-Me Conference Condition: You are connected to a party that needs to be transferred to the Meet-Me Conference Step Action Result 1. Ask the party to wait 2. Press 3. The party is on hold Dial the Meet-Me Conference number 4. Announce the transfer to conference members 5.
ITE-760 User Guide Step Action 1. Press Result Privacy Release key lamp ON After all notified parties have joined the phone conversation, pressing the PRIVCY RLSE key blocks others from joining You can talk with the original party and others entering on your extension Cancel Privacy Release Condition: You are already on a call with privacy release activated Step Action 1.
Chapter 4, Features Step Action 1. Result Lift the handset Or Press 2. 3. Dial the external number Voice prompt "Depress CALLBACK to queue call" if all of the outgoing trunks are busy Press Voice prompt "Callback number XX" Feature Key You can also use the ACCESS key plus the feature code * 7 4. The call is queued for the outside line One extension can have five calls in queue for an outside at one time Hang up Or Press 5.
ITE-760 User Guide Step 2. Action Result Wait on the line The call is automatically placed Cancel the Callback Condition: You are offhook listening to the call automatically being placed and you want to cancel the call Step Action 1. Result Hang up The callback is cancelled Or Press Use Online Queuing Step Action 1. Result Lift the handset Or Press 2. 3.
Chapter 4, Features Use the Redial Softkey Step Action 1. Press Result The last outside number dialed is automatically redialed Use the Green Key and the Outgoing Calls Log Step Action Result 1. Press The last outside number dialed is displayed 2. Press The last outside number dialed is automatically redialed The call is placed after a 5-second delay Use the Last Number Redial Feature Key Step Action 1. Result Lift the handset Or Press 2.
ITE-760 User Guide Step Action 2. Press Result Or Press 3. Press Display key lamp OFF Or Display will time out after 5 seconds Display using the Outgoing Calls Log Step Action Result 1. Press The first part of the record: 2. Press The second part of the record: 3. Press To return to first part of the record 4.
Chapter 4, Features Transfer The Transfer feature allows you to transfer both internal and external calls using a feature key. Initiate an Announced Transfer Condition: You are on an active call Step Action 1. Press 2. 3. Result Dial the destination number Destination party answers Announce that the call is being transferred to the destination party 4.
ITE-760 User Guide Step Action 3. Result Hang up Or The call is transferred to the destination party without announcement Press Or Press Return to the Transferred Party Condition: You have transferred the call and the destination is ringing Step Action 1. Press Result You are reconnected to the transferred party Return to Transferred Party after Connection to Voice Mail Condition: You are listening to the voice mail of the transfer destination party Aastra - 2568-004 Step Action 1.
Chapter 4, Features Voice Mail The Voice Mail feature allows you to access the voice mail system to send and receive messages. Voice Mail can be accessed using any internal or external phone.
ITE-760 User Guide Step 2. Action Result Follow the voice mail system prompts 3. Hang up Or Press Retrieve a Message from another Phone or Outside Location Step 1. Action Result Dial the voice mail access number The voice mail system answers 2.
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ITE-760 User Guide Chapter 5 Directories and Logs Directories and Logs The following directories and logs can be accessed on the system. Directory/Log Storage Description Private Directory Internal to phone Allows you to store your most frequently dialed names and numbers and allows you to initiate calls from the directory.
Chapter 6, Directories and Logs • You can initiate calls from the Private directory • You can access the Private directory when the phone is idle, or when you are on a call Use the Red Key to a or abort any of the following procedures. Access the Private Directory Step Action 1. Press Result Or Or Enter the first character of the name with the alphabetic keypad and skip to the next procedure 2. Press 3.
ITE-760 User Guide Create an Entry in the Private Directory Step Action 1. Press Result If the directory is already full the display will show: 2. 3. Enter the name using the alphabetic keypad Press 4. 5. Dial the number on the numeric keypad Press If the number is already stored: If the number is new: 6. Press Of the list where you want to store the information 7.
Chapter 6, Directories and Logs Step Action 2. Press Result Or Press Or Press 3. Press Or to highlight the character to be replaced Or Press Or On the alphabetic keypad to erase characters 4. Press The record is modified Customize the Labels of the Private Directory Lists You can customize the labels for the 4 private directory lists. By default, the labels are List1, List2, List3, and List4. Step Action 1. Press 2. Press Result 2 Times 3.
ITE-760 User Guide Step Action Result 6. Type the new name (maximum of 7 characters) using the alphabetic keypad at the bottom of your phone 7. Press The new list label is saved Search in a List in the Private Directory Condition: You are already in the Private Directory Step Action Result 1. Press The display shows the lists that are available 2. Press The first entry in the list will display Of the list where you want to search 3.
Chapter 6, Directories and Logs Step Action Result Press Call is placed after 5-second delay Or Press Call is placed after 5-second delay Delete a Record in the Private Directory Step Action 1. Press 2. Press Result The record is deleted The display shows the next record in the directory 3. Delete All Records or Delete a Specific List Step Action 1. Press 2. Press 3. Press 4. Press 5.
ITE-760 User Guide Step Action Result 6. 2-beep confirmation tone The display indicates that the directory has been either partially or completely deleted Information Directory The Information directory allows you to view various shared numbers concerning the phone and its user. You can view the Information directory when the phone is idle or busy. The following table shows the information that is available in the Information directory.
Chapter 6, Directories and Logs Enter FAX, GSM, and DECT Information Step Action 1. Press 2. Press 3. Press 4. Press 5. 6. Result 3 times Or until the display shows the information item that you want to store Dial the number to be stored (up to 23 digits maximum) Press The number is stored Enter the Free Number Information Step Action 1. Press 2. Press 3. Press 4. Press 5. Press 6.
ITE-760 User Guide Step Action 9. 10. Result Enter the number to store (up to 23 digits maximum) Press 2-beep confirmation tone The record is stored Incoming Calls Log The Incoming Calls log is a directory that is internal to the phone. It allows storage of information about the last 50 calls received, answered or unanswered. The following are features of the Incoming Calls log: • If the caller is stored in your private directory, the name will be stored in alphabetical order instead of by number.
Chapter 6, Directories and Logs Access the Incoming Calls Log At the present time there will be only one record in the Incoming Calls Log. Step Action Result 1. Press 2. Press 3. Display last incoming call: The display is the first part of the record: Press Or Display oldest incoming call: Press 4. Press To display the second part of the record 5. Press To return to the name Display Call Records The following table shows the possible Incoming Calls log displays.
ITE-760 User Guide Display Description The log is empty Place a Call from the Incoming Calls Log Condition: You are in the Incoming Calls log and have found a record that you would like to call. Step Action 1.
Chapter 6, Directories and Logs Step 3. Action Result If the caller's name is not in the log: Enter the name using the alphabetic keypad Press If a number is already saved in another name the display indicates: 4. Press The key of the list where this record will be stored 5. Press The display returns to the Incoming Calls log record Delete a Record from the Incoming Calls Log Step Action 1. Press 2. Press Result The list is updated.
ITE-760 User Guide Step Action 5. Press Result 6. 2-beep confirmation tone The display indicates that the log has been deleted Outgoing (LNR) Calls Log The Outgoing (LNR -Last Number Redial) calls log stores the records of the last 10 internal or external numbers dialed. The Outgoing Calls log has the following features: • When consulting the log, you can automatically redial one of the numbers stored. • When the log is full, the next call overwrites the oldest call record.
Chapter 6, Directories and Logs Step Action 3. Press Result To return to first part of the record 4. Press Or records to view other Place a Call from the Outgoing Calls Log Condition: You are viewing a record in the Outgoing Calls log and want to place a call to that party. Step Action Result 1. Press The display shows the number of the destination party 2.
ITE-760 User Guide Step Action 2. Press Result The name and number are automatically stored in the private directory if the party's name is known If the number is already stored in the Private directory under another name: 3. If the party's name is not in the LNR log: Enter the name of the party using the alphabetic keypad 4. Press Of the list where you want to store the record 5. The record is stored Press Delete a Record from the Outgoing Calls Log Step Action 1. Press 2.
Chapter 6, Directories and Logs Step Action 3. Press 4. Press Result 5. 2-beep confirmation tone The display indicates that the log has been erased System Name/Number Directory The System Name/Number directory is a list of all of the employees of the company and can be accessed by all users. You can search by name in this directory and can dial a party directly from the directory. The system administrator maintains the System directory. Step Action 1. Press 2. 3.
ITE-760 User Guide Step 5. Action Result If necessary: Press Or To scroll through the entries Press To back up to the previous prompt Dial a Party from the System Name/Number Directory Condition: You are in the System directory and have found the party to call. Aastra - 2568-004 Step Action 1.
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ITE-760 User Guide Chapter 6 Feature Codes Feature Codes If your phone does not have one of the following keys, use a feature code if it is available for use. • For those feature codes that require dial tone, press the SPKR key or lift the handset first. • For those features that are accessed from an existing call, use the ACCESS key to hold the call and return to dial tone.
Chapter 6,Feature Codes Feature Last Number Redial Action Feature Code Or Press Transfer/3-Way Conference Voice Mail Or Press Numeric Feature Codes The optional Numeric Feature Code feature allows you to use an all-number code that omits the * and # signs in place the feature key or the standard feature code. The Numeric Feature Code option was originally designed for rotary phones. Numeric codes may be two to four digits long.
ITE-760 User Guide Chapter 7 Telephone Tests Telephone Tests You can perform a number of tests on your phone, such as phone self-test, key lamp test, and system tone test. You can also gather information about your phone such as class of service, cabinet/card/slot information, directory number, etc. Use the Red Key to terminate or abort any of the following procedures. Basic Procedures The following procedures apply to all tests except system tones. Step Action 1. Result Offhook 2.
Chapter 7,Telephone Tests Step Action Result 8. Press 1-beep 9. Press 2-beep confirmation tone and then silence You may not hear 2 complete beeps because the phone does reset. The number to the right is the load number 10. Press 11. 12. Or Press Press Silence Normal display and key lamps are restored Key Lamp Test Step Action 1. Press 13.
ITE-760 User Guide Informational Tests The following tests can be run on the phone. Test Name Action Response Class of Service Press Class of Service Key Template Press Key Template Number Directory Number Press Directory Number Port Number Press System time slot number Press 3 Terminal types if applicable (IBX Classic Systems) Terminal Type 1. Inside Term Type 2. Outside Term Type 3.
Chapter 7,Telephone Tests System Tone Tests Action 90 M M Result Press Silence Press Inside Dial Tone Press Outside Dial Tone Press Modem Tone Press Milliwatt Tone Press Busy Tone Press Reorder Tone Press Ringback Tone Press Call Wait Ringback Tone Press Zip Tone (One Beep) Press Zip Zip Tone (2 Beeps) Press Inside Call Wait Tone Press Outside Call Wait Tone Press Override Warning Tone Press "Held" Press "Enter" Press "Private" Press "Forward" Press "Message" Aastr
ITE-760 User Guide Action Press Aastra - 2568-004 Result "Voice Mail" M M 91
Chapter 7,Telephone Tests 92 M M Aastra – 2568-004
ITE-760 User Guide Appendix I Glossary Glossary Term Definition Access Code A one or two digit number that must be dialed before an outside call can be made. Account Code A billing number for long distance calls that may be assigned as a part of a user's dialing procedure. Alphabetic Keypad A QWERTY keyboard located under the cover at the bottom of the phone.
Appendix I,Glossary 94 M M Term Definition Incoming Calls Calls that are made from outside of the system to an extension inside of the system. Internal (call or number) A call or phone number (extension) that is inside the system. Numeric Keypad A set of twelve buttons (0 through 9) and two symbols (* and #). Line or Line Appearance An extension/directory number that appears on a phone.
ITE-760 User Guide Aastra - 2568-004 Term Definition Program The instructions that you give to the phone through number codes (feature codes or buttons) to activate a feature. Queuing The process of placing calls in a holding pattern (a waiting line) until an outgoing line is available. The system assigns outgoing on the basis of priority or first come/first served. System (Telephone System) A term used in this guide that refers to PointSpan 6880 telephone switching systems.
Appendix I,Glossary 96 M M Aastra – 2568-004
ITE-760 User Guide Appendix II Troubleshooting Troubleshooting The following table represents the more common problems found with a phone, and provides possible causes.
