User`s guide

Operator Console
78
eud-0850/2.1 — I7.7 — 10.2008
Information on Operator Console
The Operator Console is your company's phone nerve centre. Incoming exchange calls are routed to
this phone via several physical lines. Thus, several calls can arrive simultaneously. The calls are
placed on the Line keys and usually processed in the sequence in which they arrived.
Once your system administrator has configured the first line key on your Aastra M535 your phone
acts as an operator console. You can then configure further line keys at any time. Use your
Aastra 5380/5380ip as normal phone and the Aastra M535 as operator console with its specific fea-
tures.
■ Aastra M535
The Aastra M535 contains all information of your operator console. A line key is stored on level 1
but all 3 levels are used as information display. Use the shift key to scroll through the levels to
display all call information. Keys that are not used as operator line keys can be configured on all
3 levels in the usual way.
■ Operator line keys
External and internal calls are stored dynamically on the Line keys (see chapter "Queue", page
79). Line keys have the following functions:
• To pick up external and internal calls and put them through
• To make external calls
• To switch exchange lines