AastraLink Pro 160 41-001134-06 Rev 00 User Guide Release 1.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2008 Aastra Telecom. www.aastratelecom.com All Rights Reserved.
Contents Chapter 1 Getting Started What Does the AastraLink Pro 160 Allow Me To Do? ....................................................1-2 . What Should I Do First? .................................................................................................1-3 . What Information Do I Need To Use the AastraLink Pro 160 Web UI? ..........................1-4 . Can I Still Use My Phone UI? .........................................................................................1-6 .
AastraLink Pro 160 IP Phone User Guide Making Calls .................................................................................................................2-29 . Dialing A Phone Number ........................................................................................2-29 . Dialing Using the Handsfree Speakerphone ..........................................................2-30 . Dialing Using a Headset .....................................................................................
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail .............................................................................................2-54 . Checking For New Messages ................................................................................2-56 . User Groups ....................................................................................................2-56 Operators ........................................................................................................
AastraLink Pro 160 IP Phone User Guide Restarting your IP Phone .............................................................................................2-85 . Phone Lock ...................................................................................................................2-86 Locking/Unlocking Your IP Phone ..........................................................................2-86 . . Using Other IP Phone Features ..................................................................
AastraLink Pro 160 IP Phone User Guide Change Password ...........................................................................................3-10 Reference ........................................................................................................3-10 Making Calls Using the Web UI ....................................................................................3-11 . Dialing a Number From the My Phone Menu .........................................................3-11 .
AastraLink Pro 160 IP Phone User Guide Specifying Your Visual Voicemail Preferences .......................................................3-45 . Changing Your Password .......................................................................................3-46 . Appendix A Aastra IP Phone Model Reference Aastra IP Phone Model 9143i ........................................................................................ A-2 . 9143i IP Phone Features ....................................................
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6755i ...................................................................................... A-32 . 6755i IP Phone Features ...................................................................................... A-32 . 6755i Key Panel .................................................................................................... A-33 . 6755i Key Description ................................................................................
AastraLink Pro 160 IP Phone User Guide 420d Handset Key Descriptions ............................................................................ A-59 . Registering the DECT 420d Handset with the AastraLink Pro 160 ....................... A-61 . Appendix B Troubleshooting Solutions Why is my display blank? ........................................................................................ B-1 . Why is my speaker phone not working? .................................................................
Preface About This Guide Introduction This guide describes how to use your Aastra IP phone when it is installed in an AastraLink Pro 160 IP phone network. Specifically, it describes how to: • Start up your IP phone. • Use the Phone UI to operate your phone. • Use the Web UI to operate your phone. This guide is intended for the Aastra IP phone end-user. 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide About This Guide Other Documentation The AastraLink Pro 160 documentation set includes: • AastraLink Pro 160 Quick Start User Guide - Describes how to install and register your phone with the AastraLink Pro 160 on your network. • AastraLink Pro 160 Quick Start User Guide - Describes how to initially install user IP phones on your network, and how to register user IP phones with the device.
Preface About This Guide Making Emergency Calls: Important Information! NOTE: Remote IP phone users should never make emergency calls using the AastraLink Pro 160, because the location information will be incorrect. E911 regulations in the United States require street address location information be transmitted to the PSAP.
Chapter 1 Getting Started Your system administrator has installed an AastraLink Pro 160 on your IP phone network. The AastraLink Pro 160 is networking device that connects your local Aastra IP phone network to the public switched telephone network (PSTN). The AastraLink Pro 160 also includes network management software that your administrator uses to manage and maintain your Aastra IP phone network.
AastraLink Pro 160 IP Phone User Guide What Does the AastraLink Pro 160 Allow Me To Do? What Does the AastraLink Pro 160 Allow Me To Do? As an Aastra IP phone user, you can use the AastraLink Pro 160’s Web-based User Interface (Web UI) to manage calls, and configure features, on your Aastra IP phone.
Getting Started What Should I Do First? What Should I Do First? To get started using your IP phone on the AastraLink Pro 160 phone network, do one of the following actions: • If you are installing and initializing your IP phone for the first time, see the AastraLink Pro 160 Quick Start User’s Guide for instructions.
AastraLink Pro 160 IP Phone User Guide What Information Do I Need To Use the AastraLink Pro 160 Web UI? What Information Do I Need To Use the AastraLink Pro 160 Web UI? In order to use the AastraLink Web UI to communicate with your Aastra IP phone, you need to know the IP address assigned to the AastraLink Pro 160. When you use the AastraLink Web UI, the information you specify is first sent to the AastraLink Pro 160.
Getting Started What Information Do I Need To Use the AastraLink Pro 160 Web UI? Aastra IP Phone UI Step Action 1 Press Options key on the phone key pad (or the Options key on the Aastra IP phone models 9143i and 9480i) to bring up the Options list. 2 Use 3 Select AastraLink Info, then press 4 Press the down until the AastraLink IP Address menu appears (see below). In this example, the IP Address of the AastraLink Pro 160 is 10.50.20.
AastraLink Pro 160 IP Phone User Guide Can I Still Use My Phone UI? Can I Still Use My Phone UI? Yes! The table below shows the options available using the AastraLink Web UI and the Aastra IP phone UI.
Chapter 2 Operating Your Aastra IP Phone Using the Phone UI About this Chapter Introduction This chapter describes how to use the phone UI to operate your IP phone.
AastraLink Pro 160 IP Phone User Guide About this Chapter 2-2 Topic Page Phone Lock page 2-86 Using Other IP Phone Features page 2-87 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Phone UI Read Me First Read Me First The IP phone examples (menus, key pads, etc.) shown in this chapter reflect those Aastra IP phones with large screen displays (for example, the 6755i, 6757i, or 6757i CT). If you are using a different model Aastra IP phone, note the following information: • The display on your model phone may be smaller. • The key pad on your model phone may vary.
AastraLink Pro 160 IP Phone User Guide IP Phone Dial Plan and Star Codes IP Phone Dial Plan and Star Codes The table below describes the dial plan for your Aastra IP phone. The dial plan is also summarized in the tree diagram shown in the “Aastra IP Phone Dialplan” on page 2-6, For Calls To Dial the Following Number(s) Internal extension 3 or 4 digit extension number An extension located in a peer AastraLink network.
Operating Your Aastra IP Phone Using the Phone UI IP Phone Dial Plan and Star Codes For Calls To Dial the Following Number(s) Ring group 65XXX *XXX is the ring group number Paging group 66XXX *XXX is the paging group number Parked call 67XX *XX is the parked call number The table below describes the star codes implemented for your Aastra IP phone.
AastraLink Pro 160 IP Phone User Guide IP Phone Dial Plan and Star Codes Aastra IP Phone Dialplan The following are the Aastra IP Phone local dial plan numbers and directory numbers. DialPlan Numbers Directory Numbers 0 0 Operator 1 Abbreviated Dialing 00 through 99 2* Extn 2xx/2xxx SIP Extension 3* Extn 3xx/3xxx SIP Extension 4* Extn 4xx/4xxx SIP Extension 5 Unused 6 Feature Access 0 Local Features 00 Paging 01 Relay 02...09 Unused 10 FXS A 11 FXS B 12 AutoFAX 20...
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Plugging in and Starting Your IP Phone This section describes phone behavior and start up screens you may see when you plug in your IP phone, or when you restart it. Aastra IP Phone Softkeys Display Message Waiting Softkeys Goodbye key Options key Hold key Mute Key Redial Key Speakerphone/headset toggle key Volume control 4 call appearance lines Navigational keys 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Note: For a description of keys on other model phones, see A, “Aastra IP Phone Model Reference.”. Your IP phone begins the start up sequence as soon as you connect it to your network and displays the following startup screens: 20% DHCP Waiting For IP 30% Auto Discovery - Skip Remote - Your IP phone then checks settings and looks for new configuration and firmware updates for the phone from the AastraLink Pro 160.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone How to Use the IP Phone UI Idle State Screen Assuming you have already registered your Aastra IP phone with the AastraLink Pro 160, your phone displays the Idle screen (see below) when it powers up. Note: Refer to the AastraLink Pro 160 Quick Start User’s Guide for instructions on registering your IP phone with the AastraLink Pro 160. The Idle State screen lists your name, extension, date, and time.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Idle State Screen When You Pick Up The Handset When you lift the handset, the bottom of the screen changes to display different set of softkeys, as shown below: Services L1 201 - B Jones Jan 1 12: 20 am Dial Conference Transfer Dial Conf Xfer Access “more” options More Idle State Screen When A Call Is Incoming When your IP phone receives an incoming call, screen changes to display a ringing phone icon.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Idle State Screen with Voicemail Messages If you have new voicemail messages waiting, the envelope icon appears. The number next to the envelope indicates how many new messages you have.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Pressing the More softkey allows you to access addition softkeys configured on your phone. For example, you press the More softkey on Screen 1 to access the Call List softkey on screen 2. Screen 2 Screen 1 Services Services L1 L1 201 - B Jones Jan 1 12: 20 am Jan 1 12:18am DND Forward Directory 2-12 Vmail Park Call More 201 - B Jones Press “More” to access the next screen Call List More 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Options Screen When you press the Option button on your IP phone keypad (or the Option key on the Aastra IP Phone Models 9143i and 9480i), the Options screen appears. AastraLink Menu 1. Services 2. Preferences 3. Phone Status 4. Administrator Menu 5. Restart Phone 6. Phone Lock Select Done 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone The Options menu selections are shown below. Option Description 1 Services 1. Voicemail 2. Directory 1. Personal 2. Corporate 3. Call List 4. Call Settings 1. Do not Disturb 2. Call Forwarding 3. FindMe FollowMe 5. Relay 6. Pickup Call 7. Park List 8. Operator (Operator designated phone only) 1. Duty Status 2. Schedule Override 2 Preference 1. Display 1. Contrast Level 2. Backlight 2.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Use the following procedure to access the Options Menu. Aastra IP Phone UI Step Action 1 Press the Option button and 9480i IP Phones.) 2 To go to an option, use the option. 3 Press the Select softkey, the 4 Use the softkeys that display for each option to change a selected option. 5 Press Done to save the changes. 6 Press the changes. on the phone key pad.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Services The Services menu provides specific services available in your AastraLink Pro 160 network. Available options are described in the following table. Note: On small display model phones, you may need to configure a Services softkey to access the services screen. See Configuring SoftKeys For Your IP Phone on page 3-32 for instructions.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Option Description For more information, see Park List Allows you to view a list of parked calls via your IP Phone UI, and select a parked call from the list.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Preferences The Preferences menu allows you to set the contrast setting for your LCD display, and the audio settings on your phone. Available options are described in the following table. Preferences Menu Option Description For more information, see Display Allows you to set the following on your phone: “Setting Display” on page 2-72.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Aastra IP Phone UI Step Action 5 Press Done to save the changes. 6 Press the changes. button, the 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Phone Status The Phone Status menu allows you to view AastraLink network information and your IP Phone information, such as IP and MAC addresses and firmware version currently on the phone. Available options are described in the following table. Phone Status Menu Option Description For more information, see AastraLink Info Allows you to view the IP and MAC addresses of the AastraLink Pro 160 in your network.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Aastra IP Phone UI Step Action 5 Press Done to save the changes. 6 Press the changes. button, the 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Administrator Menu The Administrator menu allows you to enable/disable UPnP and reset the phone to factory default settings. The Administrator menu is password protected for administrator use only.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Restart Phone The Restart Phone option allows you to restart your IP Phone if required. For information about restarting your phone, see “Restarting your IP Phone” on page 2-85. Phone Lock The phone lock option allows you to lock and unlock your phone dynamically. For information about locking/unlocking your phone, see “Locking/Unlocking Your IP Phone” on page 2-86. 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone How to Use IP Phone Hard Keys Your IP phone panel contains various hard keys that allow you to operate your IP phone. The following table lists key descriptions for the Aastra Model 57i phone. Note: Depending on your IP phone model, your IP phone key panel may contain different keys. See Appendix A, “Aastra IP Phone Model Reference” for a description of your IP phone.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Keys Key Description for the 57i Model Phone Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone How To Use IP Phone Softkeys Softkeys function exactly like the hard keys on your phone, except they are programmable. When you press a softkey, an action takes place. For example, when you press the DND softkey, you enable Do Not Disturb on your phone. Some softkeys enable or disable a feature (like DND or Call Forwarding), while others allow you to quickly access services or applications on your phone.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone When you first began using your phone, it was preconfigured with a default set of softkeys. These softkeys are assigned by your system administrator. If you wish, you can use the Web UI to customize - or reprogram - the softkeys on your Aastra IP phone according to your specific needs.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone How to Use Multiple Line and Call Appearances Buttons Your Aastra IP phone has hard line/call appearance buttons, each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension, or calls from a group — of which your extension is part. The model 6757i phone has 4 hard line/call appearance buttons, described in the table below.
Operating Your Aastra IP Phone Using the Phone UI Making Calls Making Calls Dialing A Phone Number Use the following procedure to dial a phone number on your Aastra IP Phone Aastra IP Phone UI Step Action 1 Take the phone off-hook by: • lifting the handset • pressing a line/call appearance button. You can also dial a phone number without taking the phone off the hook (on-hook dialing) by pressing the key. See “Dialing Using the Handsfree Speakerphone” on page 2-30 for instructions.
AastraLink Pro 160 IP Phone User Guide Making Calls Dialing Using the Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the Speaker or Speaker/Headset audio mode to use this feature. See “Setting the Headset Microphone Volume” on page 2-77 for instructions. To dial using handsfree, first press Press to disconnect the call. and enter a number at the dial tone.
Operating Your Aastra IP Phone Using the Phone UI Making Calls Redialing Use the following procedure to redial a number. Aastra IP Phone UI Step Action 1 To redial a number, do one of the following actions: • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called will be called back. • If you are on-hook and press a Redial Directory list appears on-screen. The redial list stores up to the last 100 numbers you called.
AastraLink Pro 160 IP Phone User Guide Receiving Calls Receiving Calls When a call is ringing at your extension, you will see the “Inbound Call” Screen. The line/call appearance light flashes quickly for the incoming call. Services 201- B Jones L1 John Smith 200 Dial Conf Xfer More Answering an Incoming Call Aastra IP Phone UI Step Action 1 To answer a call, do one of the following actions: • Lift the handset for handset operation.
Operating Your Aastra IP Phone Using the Phone UI Receiving Calls Note: The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to handsfree or headset operation. For more information, see “Setting the Headset Microphone Volume” on page 2-77 Ignoring an Incoming Call You can send an incoming call directly to voicemail without answering the call. To do this, do one of the following actions: • Press the Ignore softkey.
AastraLink Pro 160 IP Phone User Guide Handling Calls Handling Calls Placing a Call on Hold Use the following procedure to place a call on hold. Aastra IP Phone UI Step Action 1 Connect to the call (if not already connected). 2 Press the key. Services 201- B Jones L1 John Smith 200 Dial Conf Xfer More The line/call appearance light will begin to flash slowly. After a short time the phone beeps softly to remind you that you still have a call on hold.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Retrieving a Held Call When you place a call on hold, only your phone can retrieve the call. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you will disconnect from the call. If you have more than 1 call on hold, you can scroll through the held call information by pressing (3 and 4) navigation keys.
AastraLink Pro 160 IP Phone User Guide Handling Calls There are two ways to transfer calls using your Aastra IP phone: • Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Aastra IP Phone UI Step Action 3 Enter the extension number of the person to which you wish to transfer the call. In this example, Sue Adams, extension 203. Services 201- B Jones L1 Sue Adams 203 Dial Conf Xfer 4 More Do one of the following actions: • To abort the transfer, press the line/call appearance button again. This disconnects the new call, leaving the original call on hold.
AastraLink Pro 160 IP Phone User Guide Handling Calls Setting Up A Conference Call When you lift the handset on the phone, the Conference softkey displays on the bottom of the screen. Your IP phone system supports up to 3 parties (including yourself) in a conference. Creating a New Conference Call Use the following procedure to create a conference call: Aastra IP Phone UI Step Action 1 Connect to the first party you wish to include in the conference (if not already connected).
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Aastra IP Phone UI Step Action 5 Do one of the following actions: • If you do not wish to add the new party to the conference, press the line/call appearance button for this call. This disconnects the new party, leaving the original call on hold. To go back to the original call, press the line/call appearance button for this call. • To add the new party to the conference, press the Conf key again.
AastraLink Pro 160 IP Phone User Guide Handling Calls Conferencing Two Active Calls Together Use the following procedure to conference two calls to which you are already connected. Aastra IP Phone UI Step Action 1 Begin with active calls on two different lines. 2 Press the Conf softkey. A new line opens. 3 Press the line/call appearance button of the call with which you want to conference. 4 Press the Conf key again. The two lines link into a conference call.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls A user calling into his/her home extension conference bridge becomes moderator automatically. If calling from another extension (or externally) the user may authenticate his/her voicemail credentials to become moderator. More than one moderator login is permitted in a conference; if no moderator exists (i.e. all moderators leave the conference) the conference is terminated.
AastraLink Pro 160 IP Phone User Guide Handling Calls Parking/Picking Up An Incoming Call The Park Call/Pickup Call feature allows you to “park” a call on your IP phone, and “pick it up” at another extension. The following is an example of using park call/pickup call on the AastraLink Pro 160 network. Note: In addition to the audible announcement, the Phone UI displays the extension or number of the parked call on its screen for quick reference. You are Caller A. Caller B calls your phone.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Use the following procedure to park an incoming call. Aastra IP Phone UI Step Action 1 When you receive an incoming call, press the “Park Call” softkey. The server announces the extension number (for example, 6701) where the call is parked. 2 Press N key (or Goodbye on model 9480i phones) to park the call. The parked call party will get music on hold. 3 To pick up a parked call on another extension, pickup the handset on the phone.
AastraLink Pro 160 IP Phone User Guide Handling Calls Sending an Incoming Call Directly to Voicemail To send an incoming call directly to voicemail without answering the call, do one of the following actions: • • Press the Ignore softkey. Pressing “Ignore” sends the call to voicemail, or to a call-forward-busy destination, if this feature is enabled. Press Nwithout picking up the handset.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Managing Calls To help you keep track of your caller history, you use the Recent Callers List and the missed calls indicator. To help manage your calls, you can enable several features on your phone, including Do Not Disturb, Call Forwarding, and Find-Me, Follow Me. Using the Recent Callers List The Recent Callers List is a stored log of your incoming calls.
AastraLink Pro 160 IP Phone User Guide Managing Calls Use the following procedure to access the Recent Callers List. Aastra IP Phone UI Step Action 1 Press the Services softkey, and then select Call List. or Press the Options key, then select Services->Call List. 2 Use the to scroll through the list to select Recent Calls, then press Select. The Phone UI displays the recent calls list. Note: To the left of a line item, a outgoing.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Services L1 201 - B Jones Insert graphic here Missed Calls Indicator 2 Missed Calls Jan 1 12: 20 am Dial Conf Xfer More Monitoring Calls Using Busy Lamp Field (BLF) The BLF feature allows you to use your IP phone to monitor another IP phone extension for state changes (busy or idle). To use the BLF feature, you configure a BLF softkey on your phone, and specify the name and extension of the person you want to monitor.
AastraLink Pro 160 IP Phone User Guide Managing Calls Intercepting Calls Using Directed Call Pickup You can use your IP phone intercept an incoming call to another extension using the Directed Call Pickup feature. That is, when an incoming call is placed to an extension you are monitoring, you can intercept the call in one of three ways: • Dial *76, followed by the extension you are monitoring. You are connected to the incoming call. • Press the DCP softkey, if one is configured on the IP phone.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Select which call to intercept Services Ringing Extensions 1. 200 2. 204 3. 210 Pickup Exit Press “Pickup” to intercept the call Enabling Do Not Disturb Do Not Disturb (DND) is disabled by default. If you enable DND on your Aastra IP phone, then when a call comes in on any line, the caller is directed to your voicemail. The second line on the screen of the IP phone shows when DND is set.
AastraLink Pro 160 IP Phone User Guide Managing Calls Enabling Call Forwarding Call Forwarding is disabled by default. If you enable call forwarding on your Aastra IP phone, then incoming calls are handled according to the rules that you specify, and forwarded to another number. Use the following procedure to enable/disable Call Forwarding on your IP phone. Aastra IP Phone UI Step Action 1 Press the Services softkey, then select Call Settings->Call Forwarding. or Press the CFWD softkey.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Enabling Find-Me, Follow-Me Find-Me, Follow-Me (FMFM) is disabled by default. If you enable Find-Me Follow-Me on your Aastra IP phone, then incoming calls “follow you” to the phone numbers you specify. For example, you can configure your phone so that when an incoming call is received, both your work phone and your cell phone ring at the same time. In order to facilitate FMFM, the AastraLink Pro 160 implements a voice-path detection feature.
AastraLink Pro 160 IP Phone User Guide Managing Calls Use the following procedure to enable/disable Find-Me Follow-Me on your phone. Aastra IP Phone UI Step Action 1 Press the Services softkey, then select Call Settings->FindMe FollowMe. or Press the Options key, then select Services->Call Settings->FindMe FollowMe. 2 Select Mode, then press Select. 3 Set the Mode field to one of the following options, then press Select: • Parallel - The Primary and Secondary phones ring simultaneously.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Aastra IP Phone UI Step Action 8 Do one of the following actions: 9 • To use your current phone number (listed in the corporate directory) select Use My Info and press Select. Press Select again to confirm your choice. • To specify a different number, select Enter Number, then use the Backspace key to erase the current number. Enter a new number and press Enter.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Managing Your Voicemail To connect to the AastraLink voicemail system, use your Aastra IP phone and any one of the following methods: • Press the Vmail softkey • Press the Services key, then select the Voicemail option. • Press the Options key, then select Services->Voicemail.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Table 2-1. AastraLink Pro 160 Voicemail Options • 1 Read voicemail messages • 1 Play this message • * Rewind 3 seconds • 0 Pause • # Skip forward 3 seconds • 3 Advanced options • 1 Reply • 3 Envelope • 5 Send Message (disabled in rel 1.0) • 4 Play previous message • 5 Repeat current message • 6 Play next message • 7 Delete/Undelete current message • 8 Forward message to another mailbox (disabled in rel 1.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Checking For New Messages If you have voicemail, your phone screen displays a voicemail icon, along with the number of waiting messages, if you have unheard messages (see below). Services L1 201 - B Jones 2 Missed Calls Jan 1 12:18am 2 Shows number of new voicemail messages DND Forward Directory Vmail Park Call More User Groups A user group is a set of IP phone users whose phones ring at the same time.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Operators If you are an Operator, then when you receive a new message for the office (that is, a message intended for the Operator, rather than your personal voicemail account), your IP phone UI displays a message that a new “Operator” voicemail message has been received. Services L1 200 - J Smith 1 New Operator Msg(s) Jan 1 12:18am Shows 1 new message for the Operator 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Accessing Messages Using “Visual Voicemail” This section describes how to access your voicemail messages using “Visual Voicemail” — that is, by pressing the Vmail softkey, or pressing the Services key, or by pressing the Options key and selecting Services->Voicemail on your IP phone. When you use Visual Voicemail, your IP phone UI displays new messages received, as well as information (name/extension) about the caller.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Aastra IP Phone UI Step Action 5 You can select any of the following softkeys and follow the prompts that display for each message: 6 • Delete - Delete selected voicemail. • Options - Displays a list of options for configuring your voicemail (number of rings, escape to extension, set greetings, set password). The Greetings option allows you to announce your name with a pre-recorded greeting.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Accessing Voicemail Remotely The AastraLink Pro allows a remote caller to retrieve their voicemail messages by pressing the * key during the voicemail announcement. Aastra IP Phone UI Step Action 1 From a remote phone, dial the extension of your phone at a another location. Alternatively: Dial the main IVR of the AastraLink Pro and enter extension 6101 at the prompt for number to dial.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Recording A Custom Voicemail Greeting When a caller reaches your voicemail, the caller hears a greeting, as well as instructions for leaving a voicemail message. If you wish, you can record your name to be played during the standard greeting, or record a custom greeting for your voicemail account, using the procedure described below. Aastra IP Phone UI Step Action 1 Press the Vmail softkey.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Configuring Voicemail Options The AastraLink voicemail system allows you to configure options for your voicemail account. You can specify the number of rings a caller hears before being directed to the voicemail server. You can also specify an extension where incoming calls “escape.” You may choose to include instructions for using the “escape” option in your custom greeting.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Aastra IP Phone UI Step Action Configuring Number of Rings 5 Select Number of Rings, then press Select. 6 In the “No of Rings” field, enter the number of rings you want your phone to ring before sending a call to voicemail, and then press Enter. Vaid values are 1 through 10. Default is 5. 7 Press Back to save your changes and return to the Vmail Options screen.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Aastra IP Phone UI Step Action 12 To record a greeting, choose an option from the Greetings menu, and press Record. • Select Name to record your name used for the standard greeting. • Select Unavailable Greeting to record a custom greeting for when you are unavailable. • Select Busy Greeting to record a custom greeting for when you are busy. • Select Temporary Greeting to record a temporary greeting. Press Done to save the greeting.
Operating Your Aastra IP Phone Using the Phone UI Using IP Phone Directories Using IP Phone Directories Phone directories contain the names and phone numbers of your contacts. Your IP phone provides access to two directories: • Personal - lists the name and phone numbers of the contacts that you specify. • Corporate - dynamically lists the names, extensions, and phone numbers of all Aastra IP phone users in your network, as well as any contacts that your administrator manually specifies.
AastraLink Pro 160 IP Phone User Guide Using IP Phone Directories Aastra IP Phone UI Step Action 7 Press Continue. 8 To exit the screen, press Back. Deleting a Contact Use the following procedure to delete a contact from your personal directory. Aastra IP Phone UI Step Action 1 Press the Dir softkey or Press the Services key, then select Directory. or Press the Options key, then select Services->Directory. 2 Use the arrow keys to select your Personal directory, then press Select.
Operating Your Aastra IP Phone Using the Phone UI Using IP Phone Directories Searching for a Contact Use the following procedure to search for a contact in either your personal, or the corporate, directory. Aastra IP Phone UI Step Action 1 Press the Dir softkey or Press the Services key, then select Directory. or Press the Options key, then select Services->Directory. 2 Use the arrow keys to select your Personal or Corporate directory, then press Select. 3 Press Search.
AastraLink Pro 160 IP Phone User Guide Using IP Phone Directories Dialing From A Directory Use the following procedure to dial a contact listed in a directory. Aastra IP Phone UI Step Action 1 Press the Dir softkey or Press the Services key, then select Directory. or Press the Options key, then select Services->Directory. 2 Use the arrow keys to select Personal or Corporate directory, then press Select. 3 Use the arrow keys to select a contact from the list, then press Dial.
Operating Your Aastra IP Phone Using the Phone UI Enabling/Disabling Operator Schedule (if Operator enabled on the phone) Enabling/Disabling Operator Schedule (if Operator enabled on the phone) If your administrator has enabled your phone for an Operator, the following Operator features are available from your IP Phone UI: • Duty Status - Allows you to enable (turn ON) or disable (turn OFF) whether or not someone is available to answer the phone.
AastraLink Pro 160 IP Phone User Guide Enabling/Disabling Operator Schedule (if Operator enabled on the phone) Setting Duty Status Use the following procedure to set duty status on your Operator phone. Aastra IP Phone UI Step Action 1 Press 2 Select Services, then select Operator. 3 Select Duty Status and press
Operating Your Aastra IP Phone Using the Phone UI Enabling/Disabling Operator Schedule (if Operator enabled on the phone) Aastra IP Phone UI Step Action 3 Select Schedule Override and press
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Specifying IP Phone Preferences You can set the following preferences via the IP Phone UI: • Display - Allows you to set the contrast level and backlight on the phone. (Backlight is applicable to specific models only) • Set Audio - Allows you to set the audio mode and headset microphone volume on the phone. Setting Display The following paragraphs provide procedures for setting display features on your phone.
Operating Your Aastra IP Phone Using the Phone UI Specifying IP Phone Preferences Changing the Backlight (for models that support backlight) The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Off - Backlight is always OFF. • Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF the backlight when the phone is idle after a specified length of time.
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Aastra IP Phone UI Step Action 7 Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Valid values are 1 to 7200 seconds (2 hours). Default is 10 seconds. When this period of time is reached, the phone turns OFF the backlight. Use the "Backspace" and/or "Clear" softkeys to delete entries if required 8 Press Done to save your changes. 2-74 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Phone UI Specifying IP Phone Preferences Setting Audio (not available on 6751i) The Set Audio option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. The following paragraphs provide procedures for setting audio features on your phone.
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Audio Mode Description Speaker/Headset Allows you to switch between using the speaker phone and a headset. By default, calls are sent to the speaker phone first. If you specify Speaker/Headset mode for your IP phone: Headset/Speaker • Press switch from the speakerphone to the headset. Press to switch back to speakerphone. • Lift the handset to switch back to using the handset.
Operating Your Aastra IP Phone Using the Phone UI Specifying IP Phone Preferences Setting the Headset Microphone Volume Your IP Phone accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Changing the Handset Pairing (CT models only) All handsets must be paired to a CT base before it can be used (i.e, 57i CT handset pairs to a 57i CT base; 9480i CT handset pairs to a 9480i CT base). This is performed from both the base and the cordless handset. Successful pairing adds the handset name to the handset list on the base and synchronizes the handset list from the base to the newly paired handset.
Operating Your Aastra IP Phone Using the Phone UI Viewing IP Phone and AastraLink System Information Viewing IP Phone and AastraLink System Information Viewing AastraLink Information Use the following procedure to view the networking information assigned to the AastraLink Pro 160 device on your network. Aastra IP Phone UI Step Action 1 Press 2 Select Phone Status, then press Select. 3 Select AastraLink Info, then press Select.
AastraLink Pro 160 IP Phone User Guide Viewing IP Phone and AastraLink System Information Viewing the IP Address and MAC Address of Your Phone Use the following procedure to view the networking information (IP address and MAC address) assigned to your Aastra IP Phone. Aastra IP Phone UI Step Action 1 Press 2 Select Phone Status, then press Select. 3 Select IP&MAC Addresses, then press Select. to enter the Options list. The IP Address and MAC address display on the screen.
Operating Your Aastra IP Phone Using the Phone UI Viewing IP Phone and AastraLink System Information Viewing the LAN and PC Port Status on Your Phone There are two Ethernet ports on the rear of the IP phones: LAN Port and PC Port. The Phone Status option allows you to view the current status of these LAN and PC ports.
AastraLink Pro 160 IP Phone User Guide Viewing IP Phone and AastraLink System Information Viewing Firmware Information on Your Phone Use the following procedure to view the IP phone firmware version. Aastra IP Phone UI Step Action 1 Press 2 Select Phone Status, then press Select. 3 Select Firmware Info, then press Select. Use the arrow keys to scroll through version information. 4 Press Done to exit the screen and return to the Idle menu. 2-82 to enter the Options list.
Operating Your Aastra IP Phone Using the Phone UI Administrator Menu Administrator Menu The IP Phone has an administrator menu available for an administrator only. Access to this menu is password protected. Available options for an administrator are: • UPnP (Universal Plug n’Play) - Allows an administrator to enable/disable UPnP on the phone • Factory Default - Allows an administrator to reset the phone to factory default settings.
AastraLink Pro 160 IP Phone User Guide Administrator Menu Setting Your Phone To Factory Default Settings Note: If you reset your IP phone to factory default settings, then the IP phone deletes all current settings. The next time the phone restarts, it will attempt to re-register with the AastraLink Pro 160, and download its configuration from the device. Use the following procedure to set your IP phone back to its factory default settings.
Operating Your Aastra IP Phone Using the Phone UI Restarting your IP Phone Restarting your IP Phone You may want to restart your phone to check for updates on the AastraLink. You may occasionally need to restart your phone to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been asked to do so by your system administrator, or should you experience any unexpected behavior.
AastraLink Pro 160 IP Phone User Guide Phone Lock Phone Lock You can lock a phone to prevent it from being used or configured. Once the phone is locked, you must enter your password to unlock the phone. Notes: 1. Using the Phone Lock option, lock/unlocks the phone immediately. 2. E911 calls are still permitted even when the phone is locked. Locking/Unlocking Your IP Phone Use the following procedure to lock your IP phone and prevent it from being used or configured.
Operating Your Aastra IP Phone Using the Phone UI Using Other IP Phone Features Using Other IP Phone Features Using The Redial Key The IP phone has an enhanced redial user interface that allows you to quickly redial the last number that was dialed out from the phone. You can: • Press the button twice to redial the last number dialed. • Press the button once, scroll the list of numbers, then press the button again to dial the number that displays on the screen.
AastraLink Pro 160 IP Phone User Guide Using Other IP Phone Features You can receive incoming intercom calls on your IP phone. By default, the microphone for an incoming intercom call is OFF, and the automatic answer for an intercom call is ON. Using Overhead Paging If your AastraLink Pro 160 is connected to an amplifier of an overhead paging system (public address system, loudspeaker, etc.) then you can use the overhead paging feature. Use the following procedure to access the pager.
Operating Your Aastra IP Phone Using the Phone UI Using Other IP Phone Features Intercom as XML Paging Key Your Administrator can override the default Intercom key on your phone, and assign it as a Paging key. Depending on the phone model, the Intercom key is either a hard key (9480i and 9480i CT) or a softkey (all models except 6751i). The Paging key displays an XML list of the configured paging groups, for quick dialing.
AastraLink Pro 160 IP Phone User Guide Using Other IP Phone Features • Auto-Answer - enables automatic answering of an intercom call by the phone. If disabled, icom will be treated as a normal incoming call. The following features are disabled by default on your phone. Your Administrator can enable these features if required. • Allow Barge-In - enables paging and intercom to occur while a phone is in the active call state.
Operating Your Aastra IP Phone Using the Phone UI Using Other IP Phone Features Aastra IP Phone UI Step Action Using the List of Paging Groups 1 On the IP phone, press the key. Note: If your administrator has provisioned the Intercom key to be a paging key, refer to the information in the section, “Intercom as XML Paging Key” on page 2-89. 2 From the list of Paging Groups, select the group you want to page, and press . The phone initiates a call to the Paging Group you selected.
AastraLink Pro 160 IP Phone User Guide Using Other IP Phone Features Using the Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly.
Operating Your Aastra IP Phone Using the Phone UI Using Other IP Phone Features Using Shared Line Appearances (SLA) Your Administrator can configure a feature for your phone on the AastraLink Pro called Shared Line Appearances (SLA). SLA is a traditional key system that has telephones with multiple buttons ("keys") and lights that indicate which lines are in use. When you want to place a call, the user presses a button to directly select the external line connected to the telephone company.
AastraLink Pro 160 IP Phone User Guide Using Other IP Phone Features SLA Supported Phone Models FXO 1 FXO 2 FXO 3 FXO 4 FXO 5 FXO 6 6753i L1 L2 L3 Softkey L4 - - 6751i - - - - - - L1 L2 Softkey L3 Softkey L4 - - - - - - - - 6730i / 6731i DECT 420d handset For all phones, off-hook maps to the "Pool line" operation.
Operating Your Aastra IP Phone Using the Phone UI Using Other IP Phone Features Redial To perform a Redial using a Pool line.... press then press again. To perform a Redial using an SLA line L1.... press then press key. Speeddial To perform a Speeddial using the Pool line.... press the Speeddial key. To perform a Speeddial using the SLA line L1.... press and then press the Speeddial key.
AastraLink Pro 160 IP Phone User Guide Using Other IP Phone Features Using AastraLink SLA from the SIP Phones If SLA is configured on an FXO port, the following occurs for all phones: 2-96 • The line indicator flashes quickly when a call comes in, and the phone rings. • When the call is connected and answered, the line indicator lights up solid. For hard-line keys (L1, L2, etc.) it will show green on the answering phone, and red on all other phones.
Chapter 3 Operating Your Aastra IP Phone Using the Web UI About this Chapter Introduction This chapter describes how to access the AastraLink Web UI to configure and manage your IP phone, and describes the available menu options.
AastraLink Pro 160 IP Phone User Guide Accessing the AastraLink Web UI Accessing the AastraLink Web UI There are two ways you can access the AastraLink Web UI: • Enter the IP address of the AastraLink Pro 160 directly into the address field of your web browser, or • Use Universal Plug and Play (UPnP) and Windows Explorer to locate the AastraLink Pro 160 on your network.
Operating Your Aastra IP Phone Using the Web UI Accessing the AastraLink Web UI Current status of AastraLink Pro 160 Figure 3-1. AastraLink Web UI Login Menu The current status of the AastraLink Pro 160 displays in the lower left corner of the screen with an LED. LED Color Description Flashing Green In service - Ready to use Flashing Red System error (contact your administrator) Alternating Green/Red Maintenance in progress (try again later) 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Accessing the AastraLink Web UI Using Windows Explorer to Access the AastraLink Web UI The following procedure describes how to use Windows Explorer to access the AastraLink Web UI. Note: Prior to using this method to discover the AastraLink on your network, the Windows UPnP networking component must be installed on your computer.
Operating Your Aastra IP Phone Using the Web UI Accessing the AastraLink Web UI Figure 3-2. My Network Places Window 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide AastraLink Web UI Menu Options AastraLink Web UI Menu Options The Aastralink Web UI allows you to make calls, monitor calls, manage calls and configure features for your Aastra IP phone. The following sections describe the main menu options in more detail. Logout Number of missed calls Number of current voicemails Recent Calls Figure 3-3. 3-6 AastraLink Web UI Main Menu 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI AastraLink Web UI Menu Options Home Menu The Home menu displays the current parameter settings for your Aastra IP phone, and shows recent calls dialed and received on your phone.
AastraLink Pro 160 IP Phone User Guide AastraLink Web UI Menu Options Voicemail Menu The Voicemail Menu allows you to perform the following: • View and use visual voicemail (listen to, save, forward, delete your voicemail messages) Reference For information about using voicemail, see “Using Visual Voicemail” on page 3-25. Directory Menu The Directory Menu allows you to perform the following: • View your personal and corporate directory; add, delete, and search contacts as required.
Operating Your Aastra IP Phone Using the Web UI AastraLink Web UI Menu Options Softkey Menu The Softkeys menu allows you to perform the following: • Add, edit, and delete the default softkeys that are preconfigured on your Aastra IP phone. Reference For information about configuring softkeys, see “Configuring SoftKeys For Your IP Phone” on page 3-32.
AastraLink Pro 160 IP Phone User Guide AastraLink Web UI Menu Options Voicemail The Voicemail tab allows you to set your voicemail preferences for your user phone. You can set whether or not you want voicemail notification by email, and if you want the phone to automatically ring to another extension. You can also set how many times you want the user phone to ring before it sends the call to voicemail. Change Password The Change Password screen allows you to change your user password if required.
Operating Your Aastra IP Phone Using the Web UI Making Calls Using the Web UI Making Calls Using the Web UI There are several ways to dial a phone number using the AastraLink Web UI. You can: • Enter the number manually in the Dial a Number field, or • Click on a contact name in your phone directory. When you dial a number using the Web UI, first your own IP phone rings. Then, once you pick up the handset, the AastraLink Pro 160 places the call to the number you dialed.
AastraLink Pro 160 IP Phone User Guide Making Calls Using the Web UI Dialing From the Phone Directory Use the following procedure to dial a phone number for a contact listed in your phone directory. AastraLink Web UI Step Action 1 Select Directory->Personal or Corporate 2 Click on for the person you want to call, for example, Sue Adams at ext. 203. Your phone dials the number you selected. Click icon to dial number 3-12 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI Managing Calls Managing Calls To keep track of your caller history, your IP phone maintains a recent callers list. You can return calls and add callers to your personal directory from this list. To help manage your calls, you can enable several features on your phone, including: • Do Not Disturb • Call Forwarding • Find-Me, Follow Me Viewing Recent Calls To view recent calls, click on Home.
AastraLink Pro 160 IP Phone User Guide Managing Calls The following table identifies the columns in the Call List. Call List Column Description Name Name associated with the caller. Number Number associated with the caller. Status Status of the call. Status can be: • Answered • Canceled • Voicemail Date/Time Date and time the call was received. Duration Duration of time for the active call. The following table identifies the icons that display in the Call List.
Operating Your Aastra IP Phone Using the Web UI Managing Calls Left message for this call This outgoing call to Bob Jones was not answered, however, a voicemail message was recorded. 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Managing Calls Calling Back from the Call List You can call back a missed or previous call by clicking on column in the Call List. in the Number Use the following procedure to call back a caller from the Call List. AastraLink Web UI Step Action 1 Select Home. 2 In the Call List, click on the The following prompt displays: 3 If the number in the “Number” field is correct, click .
Operating Your Aastra IP Phone Using the Web UI Managing Calls Adding a Caller to Your Directory Use the following procedure to add a recent caller to your personal or corporate directory. AastraLink Web UI Step Action 1 Select Home. 2 Place a checkmark in the box for an extension of a caller you want to add to your directory. For example, place a check mark in the box for extension 201. Checkmark in box 3 Click . 4 The contact is automatically added to your “Personal Directory”.
AastraLink Pro 160 IP Phone User Guide Managing Calls Enabling Do Not Disturb Do Not Disturb (DND) is disabled by default. If you enable DND on your Aastra IP phone, then when a call comes in on the line, the caller is directed to your voicemail. Use the following procedure to enable Do Not Disturb on your Aastra IP phone. AastraLink Web UI Step Action 1 Select Home 2 To enable DND, click on for the “Do Not Disturb” field. 3 Select On to enable DND, then click on to save your changes.
Operating Your Aastra IP Phone Using the Web UI Managing Calls Enabling Call Forwarding Call Forwarding is disabled by default. If you enable call forwarding on your Aastra IP phone, then incoming calls are handled according to the rules that you specify, and forwarded to another number. Use the following procedure to enable Call Forwarding on your phone. AastraLink Web UI Step Action 1 Select Home 2 To enable Call Forwarding, click on for the “Call Forwarding” field.
AastraLink Pro 160 IP Phone User Guide Managing Calls Enabling Find-Me Follow-Me Find-Me Follow-Me is disabled by default. If you enable Find-Me Follow-Me on your Aastra IP phone, then incoming calls “follow you” to the phone numbers you specify. For example, you can configure your phone so that when an incoming call is received, both your work phone and your cell phone ring at the same time. (See “Enabling Find-Me, Follow-Me” on page 2-51 for a complete description of the Find-Me Follow Me feature).
Operating Your Aastra IP Phone Using the Web UI Managing Calls AastraLink Web UI Step Action 3 In the “Mode” field, set the mode to one of the following options: • Off - Disables Find-Me Follow-Me. • Parallel - The Primary and Secondary phones ring simultaneously. • Sequential - The Primary phone rings first. If you do not answer the call, then the Secondary phone rings. Note: You have 30 seconds to answer a call on your primary phone.
AastraLink Pro 160 IP Phone User Guide Managing Calls AastraLink Web UI Step Action 5 You enter a phone number or extension In the “First Number” field, depending on your setting selected in step 4: • If you have provisioned a home or cell phone number on the Preferences->My Profile page, and you selected “Home” or “Cell” in step 4, those numbers automatically display in the “First Number” field.
Operating Your Aastra IP Phone Using the Web UI Managing Calls AastraLink Web UI Step Action 7 You enter a phone number or extension In the “Second Number” field, depending on your setting selected in step 4: • If you have provisioned a home or cell phone number on the Preferences->My Profile page, and you selected “Home” or “Cell” in step 6, those numbers automatically display in the “Second Number” field.
AastraLink Pro 160 IP Phone User Guide Managing Calls AastraLink Web UI Step Action 8 Click to save your changes. The Find-Me Follow-Me field reflects the rules you specified. Find-Me Follow-Me set to “Parallel”. To disable Find-Me, Follow-Me, set the Mode parameter to Off and click Save. If you need to edit your profile (E-Mail, Cell Number, Home Number, Language, Ring Tone), you can click in the Find-Me Follow-Me dialog box as required.
Operating Your Aastra IP Phone Using the Web UI Using Visual Voicemail Using Visual Voicemail When your IP phone receives a new voicemail message, the Home menu updates to show that a new message has been recorded. If you placed a call, and left a voicemail message, the Home menu displays a message icon. You can use the Visual Voicemail feature to view information about the caller, play the message, forward the message, and delete the message from this menu.
AastraLink Pro 160 IP Phone User Guide Using Visual Voicemail Playing Voicemail Messages Use the following procedure to play voicemail messages. AastraLink Web UI Step Action 1 Select Home. 2 Click on the “New Voicemails” setting. For example, click on “1.” Note: Alternatively, you can select the Voicemail menu. 3 Click next to the voicemail message you want to hear. 4 Select the media player your browser should to use to play the message. For example, Windows Media Player.
Operating Your Aastra IP Phone Using the Web UI Using Visual Voicemail Saving Voicemail Messages Use the following procedure to save a voicemail message. AastraLink Web UI Step Action 1 Select Voicemail. 2 Click on the checkbox next to the voicemail message you want to save. 3 Click on . The message is saved to the “Old” message box. Forwarding Voicemail Messages Use the following procedure to forward voicemail messages to another IP phone.
AastraLink Pro 160 IP Phone User Guide Using Visual Voicemail Deleting Voicemail Messages Use the following procedure to delete voicemail messages. AastraLink Web UI Step Action 1 Select Voicemail. 2 Select the voicemail message(s) you want to delete, then click . 3 To confirm your action and delete the voicemail(s), press . 3-28 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI Using IP Phone Directories Using IP Phone Directories Phone directories contain the names and phone numbers of your contacts. The AastraLink Pro 160 provides access to two directories: • Personal - lists the name and phone numbers of the contacts that you specify. • Corporate - dynamically lists the names, extensions, and phone numbers of all Aastra IP phone users in your network, as well as any contacts that your administrator manually specifies.
AastraLink Pro 160 IP Phone User Guide Using IP Phone Directories Editing Contact Information Use the following procedure to edit personal information for a contact listed in your personal phone directory. AastraLink Web UI Step Action 1 Select Directory->Personal. 2 Click on the name of the person whose information you want to edit. For example: Sue Adams. 3 Click . 4 Edit the contact information as necessary, then click .
Operating Your Aastra IP Phone Using the Web UI Using IP Phone Directories Searching For A Contact Use the following procedure to search for a contact listed in your personal or corporate phone directory. AastraLink Web UI Step Action 1 Select Directory. 2 Enter the contact name in the “Search” field. For example: The Web UI displays the contact information for the person you specified. Note: You can also perform a “quick” search by entering one or more characters in the person’s name.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone Configuring SoftKeys For Your IP Phone You configure softkeys for your IP phone from the Softkeys menu shown below. Default softkeys currently configured on your phone Figure 3-5. 3-32 Softkey available (empty) SoftKeys Menu 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone The softkeys that appear on your IP phone are the default softkeys assigned by your system administrator. You use the Web UI to customize — or reprogram — the softkeys for your Aastra IP phone according to your specific needs. Using the AastraLink Web UI Softkeys menu, you can: • Add new softkeys • Delete softkeys • Edit a default softkey so it performs a different function.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone The following tables describe each type of softkey available. Call Settings Softkeys The table below describes the Call Settings softkeys you can configure for your Aastra IP phone. The table describes each softkey type, function, label (appears next to the softkey on the Phone UI), and value (where applicable). Softkey Type Function Label Value Speed Dial Allows you to dial a phone number/ extension using a softkey.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Softkey Type Function Label Value Directed Call Pickup Allows you to intercept - or pickup a call on a monitored extension. n/a n/a When you press the DCP softkey, your IP phone displays a list of currently ringing numbers. You select the call you want to “pickup,“ (intercept) from this list and are connected to the call.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone Softkey Type Function Label SLA Indicates the key is configured as a n/a Shared Line Appearance (SLA) key. Value n/a Note: If SLA is configured by the administrator, non-editable SLA keys are assigned to all supported phone models. Contact the administrator if you wish your phone to be excluded from the SLA network. Transfer Allows you to transfer a call to another extension.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Application Softkeys The following table describes the Application softkeys you can configure for your Aastra IP phone. Softkey Type Function Services Displays the Services list.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone 3-38 Softkey Type Function Intercom Allows you to connect with a remote extension using the intercom. Relay Allows an operator/user to monitor an external device (such as a locked entrance door), and use a softkey to change the status of the device (unlock the door) when an alarm is triggered. 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Operator Softkeys The following table describes the Operator softkeys you can configure for your Aastra IP phone. Note: You must be a designated Operator to configure Operator softkeys on your IP phone. The Operator softkeys only display if you are a designated Operator.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone Editing a Softkey Use the following procedure to change the softkey type assigned to a softkey number on your IP phone. AastraLink Web UI Step Action 1 Select SoftKeys. 2 Click on the “Type” field for the softkey you want to edit. For example, click on Do Not Disturb. 3 Select a new “Softkey Type” from the pull-down menu. 4 Click to save your changes.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Configuring Softkeys For Expansion Modules You add, edit, and delete softkeys for an expansion module attached to your IP phone the same way you do for the IP phone itself. See “Adding a Softkey” on page 3-39 for instructions. In addition, you can use the Web UI to download the corporate directory and quickly configure softkeys on the module, as described in the following procedure.
AastraLink Pro 160 IP Phone User Guide Editing Your User Preferences Editing Your User Preferences You edit your user preferences from the Preferences menu. You can edit your profile information (email address, cell phone number, home phone number, Web UI language, and ring tone), change Visual Voicemail settings, and change your user password from this menu. Figure 3-6. 3-42 Preferences Menu 41-001134-06 Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI Editing Your User Preferences Editing Your Profile Information Use the following procedure to edit your contact information. AastraLink Web UI Step Action 1 Select Preferences->My Profile. 2 In the “Email” field, enter your email address. 3 In the “Cell Number” field, enter your cell phone number. Note: This number is used when your phone uses the “Find Me/Follow Me” feature and is displayed in the corporate directory.
AastraLink Pro 160 IP Phone User Guide Editing Your User Preferences Ring Tone Patterns In IP Telephony, different ringing patterns have different frequencies and cadences. Ring cadence is the ringing pattern heard by the called party, before they pick up the call.
Operating Your Aastra IP Phone Using the Web UI Editing Your User Preferences Specifying Your Visual Voicemail Preferences Use the following procedure to edit your Visual Voicemail preferences. AastraLink Web UI Step Action 1 Select Preferences->Voicemail. 2 In the “Voicemail Notification” field, select whether or not an email is sent to your email address to notify you of a voicemail that was left by the incoming caller.
AastraLink Pro 160 IP Phone User Guide Editing Your User Preferences Changing Your Password Use the following procedure to change your password for your IP phone. AastraLink Web UI Step Action 1 Select Preferences->Change Password. 2 In the “Original Password” field, enter the password you used to login into the current user Web UI session. 3 In the “New Password” field, enter a new password that you want to use to log into the user Web UI. Note: Enter numeric characters only for your password.
Appendix A Aastra IP Phone Model Reference About This Appendix This appendix explains the hardware design and key descriptions for each Aastra IP phone model that the AastraLink Pro 160 supports.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9143i Aastra IP Phone Model 9143i 9143i IP Phone Features • • • • • • • • • • • • A-2 3-line LCD screen 3 call appearance lines with LEDs 7 programmable keys Press-and-Hold speeddial key configuration feature Full-duplex speakerphone for handsfree calls Supports up to 9 call lines Headset support (modular connector) Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer Inline power support (based on 802.
Aastra IP Phone Model Reference Aastra IP Phone Model 9143i 9143i Key Pad Set Indicator Light Options Key Backlit Display Navigational Keys Handset Con f Xfe Sav e Del Opt ion s Dir ect or y ete r L3 L2 L1 Mu te Volume Bar Dial Pad Line/Call Appearance Keys and Lights Programmable Keys/Line Appearance Keys 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9143i 9143i Key Description Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/ text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
Aastra IP Phone Model Reference Aastra IP Phone Model 9143i Keys Key Description Redial key - Redials a previously dialed number. The Redial key stores up to 100 previously dialed numbers that you can select from. Pressing the Redial key twice simultaneously redials the last dialed number. L3 Line/Call Appearance key - Connects you to a line or call. The Aastra 9143i IP Phone supports up to 3 line keys.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9143i Keys Key Description Programmable keys - Allows you to use the feature configured for that key. You can program up to 6 keys with a specific function. Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI.
Aastra IP Phone Model Reference Aastra IP Phone Models 9480i and 9480i CT Aastra IP Phone Models 9480i and 9480i CT 9480i and 9480i CT IP Phone Features • • • • • • • • • • • • 5 line graphical LCD screen with large backlit display 6 multi-functional, state-based softkeys Press-and-Hold speeddial key configuration feature 4 call appearance lines with LEDs Supports up to 9 call lines Speakerphone for handsfree calls Headset support (modular connector) Built-in-two-port, 10/100 Ethernet switch - lets you s
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Models 9480i and 9480i CT 9480i and 9480i CT Key Pad Large Backlit Display Navigational Keys Telephone Status Light Line or Call Appearance Buttons and Lights Handset Hold Red ia l Go od b ye Op tion s 35 Xfe r Co n f Ico m Ser vic es Speaker Status Light Headset/Handsfree Button Mute button Volume Bar Dial Pad Softkeys A-8 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Models 9480i and 9480i CT 9480i and 9480i CT Key Description Keys Key Description Good oodbye Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Models 9480i and 9480i CT Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/ call appearances.
Aastra IP Phone Model Reference Aastra IP Phone Models 9480i and 9480i CT Keys Key Description Softkeys - 6 state-based softkeys on the 9480i and 9480i CT IP Phones. Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI. The softkey types available for you to configure include: 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Models 9480i and 9480i CT 9480i CT Cordless Handset For information about the 9480i CT cordless handset, see “CT Cordless Handsets (9480i CT and 6757i CT)” on page A-43. A-12 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 6730i (Symbol and Text Keys) Aastra IP Phone Model 6730i (Symbol and Text Keys) 6730i IP Phone Features (Symbol and Text) • 3-line LCD screen • 8 programmable top keys • Press-and-hold speeddial key configuration feature • Supports up to 6 call lines with LEDs • Full-duplex speakerphone for handsfree calls • AC power adapter (included) • Enhanced busy lamp fields • Set paging 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6730i (Symbol and Text Keys) 6730i Key Pad Navigational keys 3-line LCD screen 8 keys with LEDs Message waiting lamp High quality speakerphone HAC handset 6730 i 6 5 4 3 2 1 Hold key Redial key 1 - Speakerphone key Goodbye key 2 - Two call appearance lines Keypad 3 - Transfer key Volume Control 4 - Conference key Mute key 5 - Callers List key 6 - Options key A-14 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 6730i (Symbol and Text Keys) 6730i Key Descriptions (Symbol and Text) Symbol Keys Text Keys Hold old Redial Goodbye Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Goodbye key - Ends an active call.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6730i (Symbol and Text Keys) Symbol Keys Text Keys Key Description Transfer key - Transfers the active call to another number. Transfer L2 Line/Call Appearance keys - Connect you to a line or call. The Aastra 6730i IP Phone IP phone supports 2 line keys, each with LED indicator lights. L1 A-16 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 6730i (Symbol and Text Keys) Symbol Keys Text Keys Key Description Programmable keys - 8 Top Keys - all 8 keys are programmable. Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively. These keys must be made configurable by the System Administrator before they can be changed. 5 - SAVE (preconfigured) Allows you to save numbers and/or names to the Directory.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6731i (Symbol and Text Keys) Aastra IP Phone Model 6731i (Symbol and Text Keys) 6731i IP Phone Features (Symbol and Text) A-18 • 3-line LCD screen • 8 programmable top keys • Press-and-hold speeddial key configuration feature • Supports up to 6 call lines with LEDs • Full-duplex speakerphone for handsfree calls • Built-in two-port, 10/100 BaseT Ethernet ports - lets you share a network connection with your computer • Inline power s
Aastra IP Phone Model Reference Aastra IP Phone Model 6731i (Symbol and Text Keys) 6731i Key Pad Navigational keys 3-line LCD screen 8 keys with LEDs Message waiting lamp High quality speakerphone HAC handset 6 5 4 3 2 1 Hold key Redial key 1 - Speakerphone key Goodbye key 2 - Two call appearance lines Keypad 3 - Transfer key Volume Control 4 - Conference key Mute key 5 - Callers List key 6 - Options key 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6731i (Symbol and Text Keys) 6731i Key Descriptions (Symbol and Text) Symbol Keys Text Keys Hold old Redial Goodbye Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Goodbye key - Ends an active call.
Aastra IP Phone Model Reference Aastra IP Phone Model 6731i (Symbol and Text Keys) Symbol Keys Text Keys Key Description Transfer key - Transfers the active call to another number. Transfer L2 Line/Call Appearance keys - Connect you to a line or call. The Aastra 6730i IP Phone IP phone supports 2 line keys, each with LED indicator lights. L1 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6731i (Symbol and Text Keys) Symbol Keys Text Keys Key Description Programmable keys - 8 Top Keys - all 8 keys are programmable. Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively. These keys must be made configurable by the System Administrator before they can be changed. 5 - SAVE (preconfigured) Allows you to save numbers and/or names to the Directory.
Aastra IP Phone Model Reference Aastra IP Phone Model 6751i (Symbol and Text Keys) Aastra IP Phone Model 6751i (Symbol and Text Keys) 6751i IP Phone Features (Symbol and Text) • 3-line LCD screen • 1 call appearance line • • Press-and-Hold speeddial key configuration feature Supports 1 call line with transfer capabilities • Full-duplex speakerphone for hands-free calls • Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer • AC power adapter (sold separately
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6751i (Symbol and Text Keys) 6751i Key Pad High quality speakerphone HAC handset Goodbye key Services key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone Mute key Save/Delete/Swap Keys A-24 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 6751i (Symbol and Text Keys) 6751i Key Descriptions (Symbol and Text) Symbol Keys Text Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Servi vices es Hold old Redial Services key - Accesses services and options to customize your phone. This keys also access the Directory List and Callers List.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6751i (Symbol and Text Keys) Symbol Keys Text Keys Key Description Mute key - Mutes the microphone so that your caller cannot hear you. Mute Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Aastra IP Phone Model Reference Aastra IP Phone Model 6753i Aastra IP Phone Model 6753i 6753i IP Phone Features • 3-line LCD screen • 6 top keys - all 6 keys are programmable • Press-and-hold speeddial key configuration feature • 3 call appearance lines with LEDs • Supports up to 9 call lines • Full-duplex speakerphone for handsfree calls • Headset support (modular connector) • Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer • Inline power support
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6753i 6753i Key Panel 6 programmable keys with LEDs High quality speakerphone HAC handset Goodbye key Options key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone/headset toggle key Mute key 3 call appearance lines A-28 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 6753i 6753i Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6753i Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/ call appearances.
Aastra IP Phone Model Reference Aastra IP Phone Model 6753i Keys Key Description Programmable keys - 6 Top Keys - all 6 keys are programmable. Keys 1 and 2 are designated as the SAVE and DELETE keys, respectively. These keys are locked but can be unlocked and made configurable if required by the System Administrator. 1 - SAVE 2 - DELETE Allows you to save numbers and/or names to the Directory. Using this key, you enter the number, name, and line (or speeddial key) to record in the Directory List.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6755i Aastra IP Phone Model 6755i 6755i IP Phone Features • 8 line graphical LCD screen (144 x 75 pixels) with white backlight • 12 programmable keys — 6 Top keys: Programmable hard keys — 6 Bottom keys: Programmable state-based softkeys A-32 • Press-and-hold speeddial key configuration feature • 4 call appearance lines with LEDs • Supports up to 9 call lines • Full-duplex speakerphone for handsfree calls • Headset support (modular
Aastra IP Phone Model Reference Aastra IP Phone Model 6755i 6755i Key Panel 6 programmable keys with LEDs High quality speakerphone HAC handset Message waiting lamp 6 dynamic context-sensitive softkeys Goodbye key Options key Hold key Redial Key Volume control Navigational keys 8-line LCD screen Keypad Speakerphone/headset toggle key Mute key 4 call appearance lines 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6755i 6755i Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
Aastra IP Phone Model Reference Aastra IP Phone Model 6755i Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6755i Keys Key Description • Softkeys - 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI.
Aastra IP Phone Model Reference Aastra IP Phone Model 6757i and 6757i CT Aastra IP Phone Model 6757i and 6757i CT 6757i and 6757i CT IP Phone Features • 11 line graphical LCD screen (144 x 128 pixels) with white backlight • 12 multi-functional softkeys — 6 Top Keys: Static softkeys (up to 10 programmable functions) — 6 Bottom Keys:State-based softkeys (up to 20 programmable functions) • Press-and-hold speeddial key configuration feature • 4 call appearance lines with LEDs • Supports up to 9 call
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6757i and 6757i CT 6757i and 6757i CT Key Panel High quality speakerphone HAC handset Message waiting lamp 12 softkeys - 6 static - 6 dynamic Goodbye key Options key Hold key Redial Key Volume control Navigational keys 11-line LCD screen Keypad Speakerphone/headset toggle key Mute key 4 call appearance lines A-38 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 6757i and 6757i CT 6757i and 6757i CT Key Descriptions Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6757i and 6757i CT Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/ call appearances.
Aastra IP Phone Model Reference Aastra IP Phone Model 6757i and 6757i CT Keys Key Description Softkeys - 12 softkeys on the 6757i IP Phone, as follows: • 6 Top Keys: programmable static softkeys (up to 10 programmable functions) • 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 6757i and 6757i CT 6757i CT Cordless Handset For information about the 6757i CT cordless handset, see “CT Cordless Handsets (9480i CT and 6757i CT)” on page A-43. A-42 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference CT Cordless Handsets (9480i CT and 6757i CT) CT Cordless Handsets (9480i CT and 6757i CT) The 9480i CT and 6757i CT phones have cordless handsets. This section describes the features and keys on the CT cordless handsets.
AastraLink Pro 160 IP Phone User Guide CT Cordless Handsets (9480i CT and 6757i CT) CT Cordless Handset Key Descriptions A-44 Function # Function Description 1 Receiver 2 Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left 3 Display 4 Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing 5 Softkeys Activates feature or option
Aastra IP Phone Model Reference CT Cordless Handsets (9480i CT and 6757i CT) Cordless Handset Safety Information Prior to installing and using the 6757i CT and handset, please read the following important safety information. Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Warning: This equipment complies with FCC and IC RF radiation exposure limits set forth for an uncontrolled environment.
AastraLink Pro 160 IP Phone User Guide CT Cordless Handsets (9480i CT and 6757i CT) Cordless Handset Battery Guidelines • Never tamper with or dismantle the battery pack. • Avoid touching the battery contacts. • If necessary, clean the contacts with a damp cloth. • Protect the battery contacts from contact with any metal objects. • Never immerse batteries in water or throw them into a fire. When setting up the phone: • Use only the rechargeable batteries supplied with this product.
Aastra IP Phone Model Reference CT Cordless Handsets (9480i CT and 6757i CT) Cordless Handset Installation and Setup There are two steps involved in setting up the 6757i CT cordless handset: • Set up and plug in the charging cradle. • Install the batteries in the handset. Charging Cradle The charging cradle is designed to be placed on a desk or any appropriate flat surface. To set up the charging cradle: 1. Plug the modular cord of the power adapter into the jack on the bottom of the cradle.
AastraLink Pro 160 IP Phone User Guide CT Cordless Handsets (9480i CT and 6757i CT) Installing and Charging the Battery The handset is powered by a nickel metal hydride battery pack. To install and charge the battery: 1. Place the battery pack in the battery compartment with the connector wires pointing towards the bottom of the handset. 2. Connect the battery terminal wire to the charging pins within the battery compartment. 3.
Aastra IP Phone Model Reference CT Cordless Handsets (9480i CT and 6757i CT) Note: The battery must be charged for a minimum of six hours prior to initial use of the handset. Handset (face down) Installing the Belt Clip To install the belt clip, snap one arm of the clip into the slot on the side of the handset. Slide the other arm into the slot on the other side of the handset until it snaps into place.
AastraLink Pro 160 IP Phone User Guide CT Cordless Handsets (9480i CT and 6757i CT) Battery Status Icons The display provides “at a glance” information on the handset battery: d c b a f The bars indicate the battery charge level — 4 bars indicates a fully charged battery. The battery needs recharging when only 1 bar appears. The bars will flash when the battery is being recharged on the charger stand. Note: The handset is designed to recharge the batteries only when necessary.
Aastra IP Phone Model Reference Aastra IP Phone Model 536M and 560M Expansion Modules Aastra IP Phone Model 536M and 560M Expansion Modules The 6753i, 6755i, 6757i and 6757i CT IP Phones offer optional expansion modules that attach to the right side of the phone to provide additional softkeys. For Phone Models 6753i, 6755i, 6757i, 6757i CT For Phone Models 6755i, 6757i, 6757i CT 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 536M and 560M Expansion Modules 536M and 560M Key Panel The 536M provides 18 softkeys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status. The 536M provides a paper label for convenient key labeling. The 560M provides 10 softkeys in each column (totaling 20 keys) on the keypad. The 560M also provides 3 keys at the bottom left of the unit.
Aastra IP Phone Model Reference Aastra IP Phone Model 536M and 560M Expansion Modules Installing the Expansion Modules Connecting the Expansion Modules to Your Phone Use the following procedure to connect the 536M or the 560M to your IP phone. 1. Turn your phone over to show the bottom of the phone. 2. Turn the expansion module over to show the bottom of the module. 3. Connect one end of the RJ-45 cable to the RJ-45 port on the back of your phone as indicated in the illustration below.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 536M and 560M Expansion Modules Using the Expansion Modules 536M Expansion Module After configuring the softkeys on the 536M Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key Office (speeddial) A-54 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 536M and 560M Expansion Modules 560M Expansion Module The 560M Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1"List 1" and "List 2" Page 2"List 3" and "List 4" Page 3"List 5" and "List 6".
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 536M and 560M Expansion Modules List 3 List 4 Page 2 Screen List 5 List 6 Page 3 Screen To use the 560M, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey. Note: Your System Administrator can customize the headings on each 560M Expansion Module screen. Contact your System Administrator for more information. A-56 41-001134-06 Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra DECT 420d Handset Aastra DECT 420d Handset Display • 128 x 128 pixels, 65K color support, backlight • Graphical menu system Call and Telephony Features • 12 numerical keys, 5 navigation keys, 2 function keys • Auto answer (when handset is lifted from the charger) • Key lock option • Call forward - all, busy, no answer • Call timer • Call transfer and call hold (for internal calls) • Call waiting indication • Caller ID with name from phone book •
AastraLink Pro 160 IP Phone User Guide Aastra DECT 420d Handset Audio Features • Mute (disable microphone) • Receiver volume control • Ring tone melodies • Ringer volume control • Key sounds (click, DTMF, and special tones) • Low battery and out-of-range audible warnings • Speakerphone • Headset jack (2.
Aastra IP Phone Model Reference Aastra DECT 420d Handset 420d Handset Key Descriptions The Aastra 420 handset has a front keypad as well as some side keys. These keys can be used to customize your handset as well as make and manage calls. R 1 4 GHI CLR 2 ABC 3 DEF 5 JKL 6 MNO TUV 9 WXYZ 7 PQRS 8 * 0 # The following table describes the keys on the key panel of your 420d handset.
AastraLink Pro 160 IP Phone User Guide Aastra DECT 420d Handset Keys (continued) CLR z Key Description (continued) Red Key - End calls, return to calls placed on hold, and exit menus using the red key. (Pressing the red key while within a menu may exit without saving changes.) OK Key - Access the Main Menu from idle mode, and use the OK key to select menu items whenever the icon appears at the bottom of the handset screen.
Aastra IP Phone Model Reference Aastra DECT 420d Handset Keys (continued) + Key Description (continued) Volume Keys - (Located on the side of the handset.) Use the volume + and - keys during an active call to adjust the call volume. From idle mode, use the volume + key to view the system status menu, including the MAC address and IP address of your phone system. - ! Speakerphone Key - (Located on the side of the handset.) Toggle the speakerphone on and off using the speakerphone key.
Appendix B Troubleshooting Solutions About This Appendix This Appendix describes solutions to some most commonly occurring problems. Why is my display blank? Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone.
AastraLink Pro 160 IP Phone User Guide Why doesn’t my phone ring? Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the volume button when the phone is on-hook and idle. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. How Do I Change My User Password? Use the Web UI to change your password.
Appendix C Remote Office Installation and Configuration of the Phone (Phone -Side) Introduction This appendix supplements the AastraLink Pro 160 Quick Start User’s Guide.
AastraLink Pro 160 IP Phone User Guide Configuring Your IP Phone for Remote Office Setup Configuring Your IP Phone for Remote Office Setup Overview AastraLink Pro supports the use of IP phones in remote locations, such as home office or other routable networks, where an insecure network conected via Network Address Translating (NAT) firewalls, such as the public Internet or WAN, is used between the central AastraLink server and the remote user.
Remote Office Installation and Configuration of the Phone (Phone -Side) Configuring Your IP Phone for Remote Office Setup Configuring Routing UPnP Supported/Enabled If the local router is supported by the IP Phone UPnP protocol, the router has its UPnP services enabled, and the IP phone has been configured (via the administrator TUI menu) to use UPnP, no further configuration is required. Refer to the procedure, “Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office” on page C-4.
AastraLink Pro 160 IP Phone User Guide Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office After your administrator registers your IP phone at the central site, use the following procedure to connect to the IP phone network from a remote office.
Remote Office Installation and Configuration of the Phone (Phone -Side) Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office Step Action 3 Enter the IP Address of the AastraLink Pro 160 that is located at the central site. For example: 65.215.35.80 Enter server name/IP 65.215.35.80 Backspace Dot abc Cancel Done Note: If you do not know the IP address of the AastraLink Pro 160, check with your administrator. 41-001134-06 Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office Step Action 4 Specify the HTTP port the IP phone uses to communicate with the AastraLink Pro 160. For example: 51510 Enter HTTPS port 51510 Backspace Dot . abc Cancel Done Your Aastra IP phone downloads the latest configuration information from the AastraLink Pro 160 and reboots.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding Manually Configuring Port-Forwarding Not all routers support Universal Plug & Play (UPnP), and some may need to have the UPnP support manually enabled. If the Aastra IP phone cannot obtain the public IP address of the router via UPnP, the phone displays the message “UPnP device not found.
AastraLink Pro 160 IP Phone User Guide Manually Configuring Port-Forwarding Step Action 2 Specify the public IP address, or dynamic/static DNS FQDN of your router, then press . For example: 65.96.171.130. Enter NAT IP: 65.96.171.130 Backspace Dot . ABC 3 Cancel Done Specify the public SIP port (default 51620) for your router, then press . Enter NAT SIP Port: 51620 Backspace C-8 Cancel Done 41-001134-06 Rev 00, Rel. 1.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding Step Action 4 Specify the public RTP starting port (default 51720) for your router, then press . Enter NAT RTP Port: 51720 Backspace 5 Cancel Done Specify the public HTTP port (default 51510) for your router, then press . Enter NAT HTTPS Port: 51510 Backspace Cancel Done Your AastraLink IP Phone reboots and begins the discovery process.
AastraLink Pro 160 IP Phone User Guide Manually Configuring Port-Forwarding Remote Phone Installation and Port-Forwarding Configuration Example The following is an example of installing and setting up up your remote phone for port-forwarding. AastraLink Pro 160 Remote Office Configuration Step Action Configure Port Forwarding 1 Manually setup the required port forwarding on the Home Router. Note: Refer to the “Home Router Port Mapping Table” on page C-11.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding AastraLink Pro 160 Remote Office Configuration Step Action 8 Enter the HTTP port start (for example, 51510). The Phone prompts for a NAT IP address. 9 Enter the Home Router WAN-side IP address. The phone prompts for the SIP port. 10 Enter the SIP port for the Home Router. For example, you can enter 51620. The Phone prompts for an RTP port. 11 Enter the RTP port for the Home Router.
AastraLink Pro 160 IP Phone User Guide Manually Configuring Port-Forwarding Action Name Source Destination Protocol Allow WAN, * LAN, 192.168.1.3 UDP, 3004-51724 Allow WAN, * LAN, 192.168.1.3 UDP, 3005-51725 Allow WAN, * LAN, 192.168.1.3 UDP, 3006-51726 Allow WAN, * LAN, 192.168.1.3 UDP, 3007-51727 Allow WAN, * LAN, 192.168.1.3 UDP, 3008-51728 Allow WAN, * LAN, 192.168.1.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding Column Description Destination Phone IP address Protocol Protocol used for the port mapping. 41-001134-06 Rev 00, Rel. 1.2 • Phone UDP/TCP port open (3000, 3001,...) • Home Router WAN-side UDP/TCP open (51720, 51721,...etc. These ports are ready to forward the packets to the corresponding phone ports in the mapping.
Index Index Numerics 536M features A-51 560M features A-51 6730i features (symbol and text) A-13 6731i features (symbol and text) A-18 6751i features (symbol and text) A-23 6753i features A-27 6755i features A-32 6757i and 6757i CT features A-37 6757i line settings 2-28 9143i features A-2 9480i and 9480i CT features A-7 9480i features A-7 A AastraLink features 1-2 IP Address, viewing 2-79 phone compatibility 1-1 Web UI 3-1 administrator menu 2-22 answering calls 2-32 audio, changing 2-75 B backlit displa
Index D DECT 420d handset additional features A-58 audio features A-58 call and telephony features A-57 key descriptions A-59 registering A-61 delete key A-5, A-17, A-22, A-31 dialing a phone number 2-29 muting a call 2-31 pre-dialling a number 2-30 redialing 2-31 using a headset 2-30 using the speakerphone 2-30 directed call pickup softkey 3-35 directed call pickup, using 2-47 directories searching 2-67 using 2-65 directory key A-5 display, changing 2-72 do not disturb softkey 3-34 Do Not Disturb, enablin
L LAN & PC port, viewing 2-81 LED in GUI 3-3 line keys A-16, A-21 line/call appearance keys A-5 locking, IP phone 2-86 locking/unlocking the phone 2-86 logging in, Web UI 3-2 M meet-me conferencing 2-40 41-001134-06 Rev 00, Rel. 1.
Index softkeys A-59 configuring 3-32 types 3-33 speaker key A-15, A-20 speaker phone, enabling 2-75 speakerphone key A-61 speeddial softkey 3-34 star key A-60 starting up the phone 2-7 T transfer key A-4, A-16, A-21 transfer softkey 3-36 transferring calls 2-35 blind transfer 2-36 consultative 2-36 troubleshooting solutions How Do I Change My User Password? B-2 How do I find the IP address of my phone? B-2 Why can’t I get a dial tone? B-1 Why doesn’t my phone ring? B-2 Why is my display blank? B-1 Why is
AastraLink Pro 160 IP Phone User’s Guide Published in the USA 41-001134-06, REV 00 AastraLink Pro 160 Release 1.
