THREE–LINE TELEPHONE User Guide Venture Multiline Communications System
Getting started .................................................5 Preparing for the installation ................................................. 5 Installing the phone ............................................................... 7 Installing a phone on a wall................................................. 11 Setting up your phone ......................................................... 12 Your Phone list....................................................................
Contents Paging one phone.................................................................18 To answer a page .................................................................18 Setting up a Room monitor ..................................................18 Programming your phone ............................. 20 To set an option....................................................................20 Using the memory keys ................................. 26 To save information ................................
Status messages ............................................36 Status message descriptions ................................................ 36 Troubleshooting .............................................37 Blank display....................................................................... 37 Display language error ........................................................ 37 No dial tone ......................................................................... 37 Communication problems .....................
Contents You can’t turn off the message waiting light.......................39 Maintenance and repair ................................ 41 Warranty and repairs............................................................41 Cleaning the display.............................................................41 General inquiries..................................................................41 Glossary........................................................ 42 Appendix ...........................................
• eight memory keys line phone/system that you can customize to function the way you want.
Introduction Your Venture phone ˙ ≈ © telephone light ∆ ¥ display † navigational keys action key ™ ¡ ç ∞ £ ß ⁄ ø Handsfree speaker ¶ volume bar 8 memory keys with indicator lights 2 Venture 3-Line Telephone User Guide 3 line keys with indicator lights Û intercom Handsfree/Mute key with indicator light
in your system. ø creates and controls a releases calls from hold. ≈ or Link connects you to conference call using the other lines or other phones in your Venture system. telephone service provider features such as Three-way Calling. Û used to answer or initiate calls between Venture phones. © always ends an active call. ¥ lets you access the Options ∞ erases items from a list or memory key. list to customize your Venture phone.
venture6-13 Page 5 Sunday, August 20, 2000 12:51 PM easy. Simply connect your phone lines, assemble the phone and follow the instructions on your display. If you are installing one phone and all of your phone lines are terminated on one phone jack, you can “get started” by following the instructions on the Quick Start Card. If you are installing more than one phone or have lines terminated on more than one jack, follow the instructions in this chapter to get started.
Getting started venture6-13 Page 6 Sunday, August 20, 2000 12:51 PM Installation planning worksheet example Phone ID/Name Line 1/Jack Line 2/Jack Line 3/Jack Location 01– Michael 555-4443/ jack 1 555-4444/ jack 1 555-4445/ jack 1 reception 02– Gord 555-4443/ jack 1 555-4444/ jack 1 555-4446/ jack 1 service 03– Dave 555-4443/ jack 1 555-4447/ jack 2 lab Installation planning worksheet Phone ID/Name Line 1/Jack Line 2/Jack Line 3/Jack Location ☞ Note: The same telephone line must be
venture6-13 Page 7 Sunday, August 20, 2000 12:51 PM 2. 3. 4. 5. Plug one end of the handset cord into the handset. installation of your Venture phones. (See step 2 on page 13.) 6. Determine which telephone line configuration, shown in the following three examples, is like your configuration.
Getting started venture6-13 Page 8 Sunday, August 20, 2000 12:51 PM One or more lines, one phone jack 1. Plug one end of a silver 6-wire cord into the phone jack and the other end into port 1 of the CAM. 2. 3. line 1 line 2 line 3 CAM Plug one end of a black 8-wire cord into the phone port of the CAM, run the cord through the stand and plug the other end into the CAM port on the back of phone.
venture6-13 Page 9 Sunday, August 20, 2000 12:51 PM 2. 3. 4. Plug one end of another silver 6wire cord to the line 2 phone jack and the other end to port 2 on the CAM. Plug one end of a black 8-wire cord into the phone port of the CAM, run the cord through the stand and plug the other end into the CAM port on the back of the phone. line 1 line 2 CAM 1 2 3 4 Plug the power adapter cord into the power adapter port on the top of the CAM and the other end into an electrical outlet.
Getting started venture6-13 Page 10 Sunday, August 20, 2000 12:51 PM Three lines, three phone jacks 1. Connect one end of a silver 6wire cord to the line 1 phone jack and the other end to port 1 on the CAM. 2. Connect one end of another silver 6-wire cord to the line 2 phone jack and the other end to port 2 on the CAM. 3. Connect one end of another silver 6-wire cord to the line 3 phone jack and the other end to port 3 on the CAM. 4.
venture6-13 Page 11 Sunday, August 20, 2000 12:51 PM ☞ Note: You can adjust the phone to sit at a higher or lower angle by choosing between the two sets of holes on the stand. Removing the stand 1. Firmly grasp the stand and the phone. 2. ☞ Note: You will hear a loud cracking sound as the units separate. If you want to install a Venture phone on the wall, you must terminate all the telephone lines you want to appear on it on one phone jack.
venture6-13 Page 13 Sunday, August 20, 2000 12:51 PM Your Phone list When the phone ID and name of each new phone is entered by the owner of that phone, this information is automatically added to your Public Directory as part of the Phone list. If you have more than one phone in your Venture system, you can use the Phone list to call the other phones. For more information on using the information in a list see “Using the list keys” on page 29.
☞ Note: If more than one ☞ Note: You can switch conference call using the telephone service provider Three-way Calling feature, you must use ≈ to connect each participant in the call. Until you have connected all the conference call participants, no one else in your system can be on the telephone line used to set up the conference.
Making and receiving calls Adjusting the receiver volume When Handsfree is activated, you While making or receiving calls, you may want to adjust the volume of the Handsfree speaker or handset receiver. • Press the right side of ¶ to increase the volume level. 2. ☞ Note: The Handsfree speaker Transferring calls Press the left side of ¶ to reduce the volume level. ☞ Note: If you want to change the volume of the handset receiver permanently, see Option “14 Hndset deflt” on page 23.
than two lines on hold or connected, the display shows Select line key. Press the line keys you want to include in your conference call. ☞ Note: If the destination phone is busy, the transferred call rings back to the sending phone and the display shows Phone busy. 5. Press © to end the call. Making conference calls ☞ Note: When you hang up You can make a conference call that includes any two phone lines or one phone line and another phone in your Venture system. everyone on the call is disconnected.
Making and receiving calls 2. 3. 4. Wait for the tone to end. To answer a page Speak into the handset or Handsfree microphone. When all phones in the system are paged, you will hear two short tones before the initiator begins speaking. You can listen but you can not respond. Hang up or press © to end the page. Paging one phone 1. Press ’ repeatedly until the display shows the phone you want to page. Hold down the intercom key for two seconds.
Making and receiving calls Room monitor ON Transmitter.
Programming your phone Your Venture phone is programmed to operate as simply as possible. As you begin using your phone you may decide that you want to change the way your phone operates. You can do this by setting the options in the Option list. ☞ Note: In addition to programming your options, you can also program the way your phone operates by setting up your memory keys and lists, see “Using the memory keys” on page 26 or “Using the list keys” on page 29. To set an option 1. Press ¥. 2.
Number and Option Settings (*=default) Option function 02 Receive ON * Allows the phone to receive pages. OFF Stops the phone from receiving pages. ON * When one phone is paged, this setting lets you answer the page automatically, without lifting the handset or pressing the Handsfree/Mute key. OFF When one phone is paged, this setting lets you answer the page by lifting the handset or by pressing the Handsfree/Mute key.
Programming your phone Options chart Number and Option Settings (*=default) Option function 08 Memory keys prog Stores Don’t disturb, Page, Room monitor, or Call timer option to a memory key. For additional information, see “To save an option to a memory key” on page 27. 09 Secure When you secure a number, the private numbers (such as passwords, PINs [personal identification numbers], and access codes) that follow it are replaced with * to keep them from showing on your display.
Number and Option Settings (*=default) Option function 14 Hndset ON * When you change your phone’s handset volume while you are on a call, the change lasts for the duration of that call only. OFF When you change your phone’s handset volume while you are on a call, the volume change is saved. All calls* All calls are logged. Unanswered calls Unanswered calls are logged. No calls No calls are logged. 15 deflt Callers log (This option is set for each line on your phone.
Programming your phone Options chart Number and Option Settings (*=default) Allows numbers that have been restricted through Option 18 to be called from your phone. For example, if you have restricted long-distance calls beginning with 1 or 0 from being dialed, you can allow 1-800 calls to go through. You can override up to five 12-digit numbers. 19 Overrides 20 Ring tone 4* (1,2,3) lists Enables you to select one of four styles of rings for each telephone line and intercom line on your phone.
Number and Option Settings (*=default) Option function 27 Time/Date (automatic) If you subscribe to Calling Line ID from your telephone service provider, your first incoming call will set the time and date automatically. (manual) Enables you to manually set the time and date on the display. If you subscribe to Calling Line ID, your first incoming call will reset the time and date. English* Enables you to change the language used on the display to English, French or Spanish.
Using the memor y keys Each of the eight memory keys can be used to store a phone number, phone ID, telephone service provider feature or Venture option for quick and direct access. You can make calls, page other Venture phones and activate features using these keys. 3. Enter a number using the dial pad. ☞ Note: To insert a two4. Press ß. The display shows Press 1st letter to enter name. If the name is already on your display, skip to step 6.
4. Press ß. To delete information ☞ Note: When a phone ID is 3. stored to a memory key, the light for that memory key lights when that phone is already in use. Speak into the handset or the Handsfree microphone. 4. Hang up or press © to end the page session. To view call duration information 1. Press the memory key. 2. Press ∞ twice. To activate an option or feature using a memory key ☞ Note: If your display • shows Key is locked , see option “22 Lock lists ” on page 24.
Using the memor y keys pressing the memory key. When one of these options is saved to a memory key, the light beside it will light when the option is activated. 1. Press ¥. 2. Press ’ repeatedly until the display shows Memory keys prog. 3. Press ¥ . 4. Press ’ repeatedly until the display shows the option you want to save. 5. 6. Press ¥ . The display shows Press memory key. Press the memory key you want to use. The display shows Saved: Memory key and the name of the option you saved.
list, Redial list, Callers list and Services list are information storage and access areas. You can use the information stored in these lists to place calls and activate features. • The Phone list stores the name and ID of every phone in a Venture system. • The Directory stores 200 names and phone numbers. • The Redial list stores information on the last 10 calls dialed from a Venture phone. • The Callers list stores information on the last 200 calls received by a Venture phone.
Using the list keys the correct information using the dial pad. a phone using options “23 Phone ID” or “24 Phone name” on page 24. 1. Retrieve the item. If you are in the Redial list skip to step 4. 2. Press ¡. 6. 3. Follow the display prompts to locate the information you want to change. ☞ Note: For the Callers list enter the numbers you wish to dial before the number on the display or use “ to delete numbers you do not wish to dial. You can now press — to dial. 4. Press ¥ . 5.
¡ TUV8 0 Æ WXYZ9 £ # ☞ Note: To change to a capital or lowercase letter press ”. 6. 7. 8. Repeat steps 1 and 2 until you have entered the name. Press ß. If you are saving to the Directory, the display shows Save to? Use “ to choose. 5. To save information from another list or a memory key 1. If the next letter or symbol is on the same key as the last one, or if you want to insert a space, press “ to advance the cursor. ☞ Note: If you are saving to 9. 10. Press ß.
Using the list keys ☞ Note: If your display shows List is locked, see option “22 Lock lists” on page 24. 3. Follow the prompts on the display to complete the action. To turn a feature on or off in the Services list Some telephone service provider features have two codes–one to turn the feature on and one to turn the feature off. You must save each code to a space in the Services list or to a memory key. For more information on saving to a memory key, see “To turn a feature on or off” on page 28.
Press ¡. 4. Enter the name. (See step 5 in “To save information” on page 30.) 5. service provider, when your phone rings your display looks like this. You answered this incoming call. You did not answer this incoming call. Press ß. To delete a Directory 1. Press ¥. 2. Press ’ repeatedly until the display shows 25 Directory. ’=Next *=Erase 3. You were on another call when this call came in on the line you were using. The first line shows the list number (001 to 200) and the name of the caller.
Using the list keys List descriptions The Phone list includes the phone ID and name of each phone in a Venture system. As new Venture phones are added to your system this information is automatically added to your Phone list. The information in the Phone list is stored in your Public Directory. The Phone list can also be accessed by pressing ’ when the phone is not in use. The Redial list stores the last 10 numbers you have dialed from your phone.
Using the list keys of items that can be stored in the three Private Directories of each phone in the system. For example, if the Public Directory has 50 items in it, each user has 150 spaces for use in Private Directories. The Services list can store the feature codes and names of up to 20 telephone service provider features (such as Call Forward or Call Return). Telephone service provider features are offered by subscription or on a pay-per-use basis.
Status messages The following status messages may be displayed when the handset is on hook. If you have more than one status message, you can view additional messages using “. When you clear one status message from the display, the next one appears. Status message descriptions Check line cord A line cord may be damaged, not plugged in, or otherwise disabled. Copying.. . directory The Public Directory in the existing Venture system is being copied to this phone.
4. help you overcome difficulties that may occur when installing and using a new Venture 3-line phone. Press ’ repeatedly until your display shows the language you want. 5. Press ¥ . Blank display No dial tone Your display is blank and the lights on your phone are not working. 1. 1. 2. Check that the power adapter is plugged into a working power outlet and that proper connections have been made to the CAM. Be certain that you have an 8wire cord connected from the CAM to your Venture phone. 2.
Troubleshooting In order to communicate, all Venture phones must share the same telephone line as line 1. 1. display should show the Name assigned to the phone, Phone xx and one of four possible status messages: To ensure that the same telephone line is connected to line 1 on all Venture phones you can • idle — the phone is not in use • busy — the phone is in use • owner — this is the phone you are using • Press „. • If you do not hear dial tone, see “No dial tone” on page 37.
termination modules than those supplied with your phones, call 1-800-574-1611 to order additional modules. You forgot your password 1. Press ¥. The display reads Please enter password “. 2. Enter the month, date and hour (in 24 hour format) displayed on the phone. Duplicate ID is displayed for unexplained reason 1. Press ¥. 2. Enter 23. The display shows, Phone Id ’ = next * = change 3. Press ¥ . 4. Enter your two-digit ID. 5. Press ¥ . 6.
Troubleshooting • Report the problem to your telephone service provider.
Maintenance and repair The Venture phone is fully supported by Aastra Telecom. Warranty and repairs If you have a problem with your phone, return it to where it was acquired. Cleaning the display Use only a soft cloth soaked in isopropyl alcohol to clean the display. Warning: Do not use a dry cloth— it might scratch the surface. Do not use ketone, acetone, toluene or xylene. They may damage the coating. General inquiries If you have read this guide and have questions, visit our web site at http://www.
Glossary Action key This key (—) is located in the center of the arrow keys on the right side of your Venture phone. It is used to dial anything on your display or to change options. Call log This is another name for the Callers list. Call Waiting This is a telephone service provider feature to which you can subscribe. The phone beeps, letting you know that a call is waiting. If you also have Calling Line ID, the display shows who is calling.
your display when a message has been left for you. Lists Information storage areas from which information can be used to place calls and activate features. Navigational keys The four arrow keys that surround the action key (—): ”, ’, “ and ‘. With these keys you can move up, down, and sideways through the Callers list, Directory, Phone list, Redial list and Services list.
Glossary Tip and ring The pair of wires provided for each telephone line from the telephone service provider’s central office. Twisted pair Two insulated copper wires twisted around each other to reduce interference.
by installers or individuals with system wiring experience. It provides in-depth information required to complete the wiring of a Venture system, from the connecting blocks through the jacks and the Venture cord adapter module (CAM) to a Venture phone. It also provides information relevant to new installations and previously wired facilities.
Appendix The phone port, located next to port 1, is used to connect the CAM to the phone. The power port, located on the top of the CAM, is used to connect the CAM through the power adapter to an electrical outlet. Two jack examples The following two examples explain how to connect three telephone service provider lines terminated on two jacks to a CAM. Other more simple configurations, shown only from the jack to the phone, are explained in “Getting started” on page 5.
2. 3. connecting block line 1 Connect one end of a 6-wire cord to the first teledapt jack and the other end to port 1 on the CAM. Connect line 2 to the red and green pins of the second teledapt jack. 4. Connect line 3 to the black and yellow pins of the second teledapt jack. 5. Connect one end of the 6-wire cord to the second teledapt jack and the other end to port 2 on the CAM.
Appendix Lines 1 and 2 on one jack and line 3 on a separate jack 1. Connect phone line 1 to the red and green pins of the first teledapt jack 2. 3. connecting block line 1 Connect phone line 2 to the black and yellow pins of the first teledapt jack. Connect one end of the 6-wire cord to the first teledapt jack and the other end to port 1 on the CAM. 4. Connect line 3 to the red and green pins of the second teledapt jack. 5.
Industry Canada Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Regulatory of a loop may consist of any combination of devices subject only to the requirement that the sum of the LN of all the devices does not exceed 100. This telephone has been tested and found to comply with the limits for a Class B digital device in accordance with the Canadian EMI requirement ICES-003. CAUTION: To eliminate the possibility of accidental damage to cords, plugs, jacks and the telephone, do not use sharp instruments during the assembly procedures.
Radio/TV interference Terminals equipped with electronic push-key dials generate and use radio frequency energy, and if not installed and used properly and in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. These terminals have been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of the FCC rules.
Regulatory Your telephone may not be connected to a party line or coin telephone line. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information.) It is no longer necessary to notify the Telephone Company of your phone’s Registration and REN numbers. However, you must provide this information to the telephone company if they request it.
Programming emergency numbers: When programming emergency numbers and/or making test calls to emergency numbers: 1. Check with local authorities before making any test calls to emergency numbers. 2. Remain on the line and briefly explain to the dispatcher the reason for calling before hanging up. 3. Perform such activities in the offpeak hours, such as early mornings or late evenings.
Regulatory 7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. spilled on the product, disconnect and allow the product to dry out to see if it still operates; but do not open up the product. cord directly into a wall or baseboard jack. Such misuse can result in unsafe sound levels or possible damage to the handset. 8.
For North American Markets mains nominal AC voltage 110-117V: For Venture- Input: 117/120VAC, 50/60Hz, 12W and Output: 16VAC 500 mA. For International Markets mains nominal AC voltage 220-240V: For Venture- Input: 220/240VAC, 50/60Hz, 12W and Output: 16VAC 500 mA. Substitution of non approved equipment will void the Aastra warranty.
Regulatory no charge if returned within the warranty period. If replacement parts are used during repair, these parts may be refurbished or may contain refurbished materials. If it is necessary to replace the terminal, it may be replaced with a refurbished terminal of the same design and color.
C Call timer 21, 27 on a memory key 22 Call Waiting 15, 23 Callers list 29, 34 delete a list 33 Directory 33 memory key 33 set up 33 Callers log 23 Calling Line ID 15, 25, 34 calls logged all, unanswered, none 23 CAM connecting 45 Canadian regulatory information 49 change disable key 24 change language selected 25 check line cord 36 cleaning the display 41 Clear Msg.
Index delete a Callers list 33 a Directory 33 disable key 24 list information 27, 31 dial tone, headset 21 dialing autodialer 27 calls 14 from a list 29 Directory 24, 29, 34 Callers list information 33 delete a Directory 33 information organization 34 item retrieval shortcut 29 items in list 34 main list 34 Private 24, 32, 34 Public 24, 34 setting up 34 display Callers list 33 58 Venture 3-Line Telephone User Guide cleaning 41 language 12 Don’t disturb 20, 27 on a memory key 22 status message 36 E electri
L language change selected 25 display 12 line automatic answer 22 automatic selection 22 longest ringing 22 reservation 14 ring tone 24 line in use 14 Line x available 14 Line x Reserved 36 lines connecting three lines to phone jack 47, 48 list definitions 34 retrieve an item 29 lists activate a feature 29 delete information 27, 31 make a call 29 using 29 locate a sub-directory 31 lock lists 24 M main list 34 Make calls first 17 making a call 14 dialing 14 lists 14, 29 memory key 14, 27 using a memory key
Index on a memory key 22 one phone 18 one phone using a memory key 27 receiving 21 page all 27 password 22 delete 24 phone busy 14 programming 20 phone busy 17 phone ID 12, 13, 24 phone jacks 5 Phone list 29, 31, 34 using 13, 34 phone name 24 Phone not responding 14 phone numbers automatically sent 22 PINs 22 power adaptor cord 11 powering up your phone 12 60 Venture 3-Line Telephone User Guide Prime line 22 prime line 22 Private Directories 34 Private Directory name 32 private numbers 22 Public Directory
T telephone company features 35 Telephone light 20, 28, 32 telephone light 32 time, setting 25 Time/date 25 timing calls 21 Transfer 16 troubleshooting 37 turn on a feature and light 28, 32 twisted-pair cable 45 type of call Callers list information 33 icons 33 types of rings 24 Index setting up Callers lists 33 Directory 34 memory keys 34 Services list 34 speaker Handsfree 16 stand angle adjustment 11 attaching 11 status messages 36 stopping calls 23 System is busy 14 U U.S.
