User guide

Venture 3-Line Telephone User Guide 39
Troubleshooting
☞
Note: If you require more
termination modules than those
supplied with your phones, call
1-800-574-1611 to order
additional modules.
Duplicate ID is displayed
for unexplained reason
1. Press ¥ .
2. Enter 23. The display shows,
Phone Id
’ = next * = change
3. Press
¥
.
4. Enter your two-digit ID.
5. Press
¥
.
6. If the display shows Duplicate
ID again, repeat steps 1 to 5
using a different number.
You can’t hear
Use ¶ to adjust the
volume of the handset, the Handsfree
speaker or both.
You forgot your password
You can’t enter the Options list
because you have forgotten the
password.
1. Press ¥
. The display
reads
Please enter password “.
2. Enter the month, date and hour
(in 24 hour format) displayed on
the phone.
If your phone is displaying
FEB 21 3:45pm , the password
would be 02211545.
3. Press ’ repeatedly until your
display shows 21 Password .
4. Press
¥
. The display shows
Password > and the number.
Your caller can’t hear you
1. If you are using the handset,
check the handset cord
connections.
2. If you are using the Handsfree
speaker, make sure that you have
not muted it. The light beside the
Handsfree/Mute key flashes
when mute is turned on.
You can’t dial from the
Callers list
You can dial a number in the Callers
list, but the call does not connect or
you get a recorded announcement.
• You may need to add or delete a
long-distance prefix or an area
code. See “To change
information” on page 29.
You can’t turn off the
message waiting light
Your message waiting light cannot
be turned off using Option, “10
Clear Msg. Wtg. ” on page 22.
The problem is related to the type of
message waiting signalling provided
by your telephone service provider,
and not with your Venture phone.