User manual Terra AC © Copyright ABB.
Copyright All rights to copyrights, registered trademarks, and trademarks reside with their respective owners. Copyright ® ABB EV Infrastructure. All rights reserved. 2 BCM.V3Y00.
Contents Contents 1 2 About this document.......................................................................... 6 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 1.12 1.13 Function of this document...................................................................................................... 6 Target group...............................................................................................................................6 Revision history...............................................
Contents 2.9 3 Safety.................................................................................................. 27 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 4 4.5 4.6 Wrap the EV charge cable around the enclosure...............................................................35 Maintenance schedule............................................................................................................ 36 Clean the cabinet.................................................................
Contents 6.2 6.3 7 Troubleshooting table............................................................................................................38 De-energize the EVSE............................................................................................................. 40 Technical data....................................................................................41 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 EVSE Type.....................................................................
About this document 1 About this document 1.1 Function of this document The document is only applicable for this EVSE (Terra AC), including the variants and options listed in section 7.1. The document gives the information that is necessary to do these tasks: • • 1.2 Use the EVSE Do basic maintenance tasks Target group The document is intended for the owner of the EVSE. For a description of the responsibilities of the owner, refer to section 3.2. 1.
About this document 1.7 Typographical conventions The lists and steps in procedures have numbers (123) or letters (abc) if the sequence is important. 1.8 How to use this document 1. 2. 3. 4. 1.9 Make sure that you know the structure and contents of this document. Read the safety chapter and make sure that you know all the instructions. Do the steps in the procedures fully and in the correct sequence. Keep the document in a safe location that you can easily access. This document is a part of the EVSE.
About this document Signal word Description Symbol - Make sure that the power supply to the EVSE is disconnected. - Electrotechnical expertise is required, according to the local rules. - Alternating current supply Note: It is possible that not all symbols or signal words are present in this document. 1.
About this document You can find all related documents here: https://new.abb.com/ev-charging/terraac-wallbox. 1.12 Manufacturer and contact data Manufacturer ABB EV Infrastructure Garage Hintzenweg 81 3068 AX, Rotterdam The Netherlands Contact data The local representative of the manufacturer can give you support on the EVSE. You can find the contact data here: https://new.abb.com/ 1.
About this document Term Definition Contractor Third party that the owner or site operator hires to do engineering, civil and electrical installation work Grid provider Company that is responsible for the transport and distribution of electricity Local rules All rules that apply to the EVSE during the entire lifecycle of the EVSE. The local rules also include the national laws and regulations.
Description 2 Description 2.1 Short description The EVSE (Terra AC) is an AC charging station that you can use to supply electricity to an EV. The Terra AC offers tailor-made, intelligent and network charging solutions for your company or home. The EVSE can connect to the internet via GSM, WiFi or LAN. 2.2 Intended use The EVSE is intended for the AC charging of EVs. The EVSE is intended for indoor or outdoor use.
Description A B C D E F G Brand Barcode with the serial number Barcode with the part number of the EVSE Product model number MID accuracy class EVSE rating Address of the manufacturer H I CE mark MID mark and notified body number MID certiicate number MID software checksum MID FW version Ingress protection rating Reference to the manual J K L M N Note: The data in the illustration is only an example. Find the type plate on your EVSE to see the applicable data. Refer to section 2.5.2. 2.
Description 2.5 Overview 2.5.1 Overview of the system A B E F G D A B C D EVSE AC grid input EV Parking space C E F G RFID card or smartphone Structure to install the EVSE on EV charge cable Part Function EVSE Refer to section 2.2. Structure To install the EVSE on and to keep the EVSE in position.
Description 2.5.2 Overview of the EVSE, outside G F H I E A B A B C D E 14 Connection for the EV charge cable Openings for the smart meter connections Opening for the Ethernet cable Opening for the AC input cable LED indicators F G H I C D Cabinet cover Enclosure RFID reader Type plate Part Function Connection for the EV charge cable To connect the EV charge cable Openings Openings for the cables that go into the EVSE LED indicators To show the status of the EVSE and the charge session.
Description 2.5.
Description 2.6 Options 2.6.1 Display A A Display 2.6.2 EV charge cable, Type 2 2.6.3 Socket, Type 2 A A Socket The socket for an EV charge cable Type 2 is available with or without a shutter. 16 BCM.V3Y00.
Description 2.6.4 EV charge cable, Type 1 (North America, Terra AC Wx-P8-xxxxx) 2.6.5 Load management Load management makes sure that the available capacity of the building or home is not exceeded. A number of devices share a grid connection, that has a maximum capacity. The total power demand of the devices that use the grid connection must not exceed the grid capacity. The load management feature prevents that the system exceeds the grid capacity and prevents damage of the fuses.
Description 2.7 Control elements 2.7.1 LED indicators A B C D E A B C Error LED Charging LED Cable and car detection, and car authorization LED D E Internet connection LED EVSE on/off LED Table 1: Error LED Status of the LED Status of the EVSE On Error Off No error Table 2: Charging LED 18 Status of the LED Status of the EVSE On EV is fully charged or has stopped charging Off Not charging Flashing Charging BCM.V3Y00.
Description Table 3: Cable and car detection, and car authorization LED Status of the LED Status of the EVSE On A car is connected. The connection is autorized. Off No car connected Flashing A car is connected, waiting for authorization Table 4: Internet connection LED Status of the LED Status of the EVSE On Connected to the internet Off Not connected to the internet Flashing The internet connection is set up. Table 5: EVSE on/off LED 2.
Description 2.8.1 General description of the lay-out of the mobile app 9:41 My Chargers Bluetooth Connecting A TACW224179G4567 B Unavailable C Functions A B 2.8.2 Schedule Load Balance Energy Plan Carger Link Card Firmware update Home Start charge Me Menu title Main screen area C Navigation bars Screen part Description Menu title This area shows the current menu.
Description Button Name / color Description Schedule To go to the schedule menu Energy plan To go to the energy plan menu Load balance To go to the load balance menu Firmware update To go to the upgrade menu Charger link To go to the charger link menu Previous To go to a previous page Next To go to a next page Add card To add and bind RFID cards $ 2.8.3 Overview of the menus Menu Description Login menu Shows the fields to log in.
Description 2.8.4 Menu Description Charger link menu To connect the EVSE to the power grid of the site network. Add card menu To add and bind RFID cards Overview of the error codes (Europe) If the EVSE detects a problem, the error LED comes on. The mobile app shows the error description. 2.8.5 Short description Description Overcurrent There is an overload on the EV side. Overvoltage The maximum voltage input from the grid is exceeded.
Description Short description Description Missing earth error The EVSE is not earthed correctly. Overheat The charging current is too high. 2.9 Description of the display screens (option) 2.9.1 Booting screen During the start up of the EVSE, the display shows the Booting screen. 2.9.2 Standby/Idle screen A B Welcome 30.07.2020 10:30 Please tap card and authorize Total: 325.637,622 kWh C D SN: TACW2240120G4567 E v 1.54.1.
Description EV connected 30.07.2020 10:30 Please tap card and authorize Total: 325.637,622 kWh SN: TACW2240120G4567 v 1.54.1.0 The display shows this Authorization screen when the charge session is authorized but the EV charge cable is not connected to the EV: Authorized 30.07.2020 10:30 Please connect your vehicle and start charging Total: 325.637,622 kWh 2.9.4 SN: TACW2240120G4567 1.54.1.0 Preparing to charge screen Starting Total: 325.637,622 kWh 2.9.5 v 30.07.
Description A B Charging in Process Voltage & Current 30.07.2020 10:30 Power Energy & Duration 231,5V 23,122kWh 31,86A 02 h 59 min Total: 325.637,622 kWh A B C SN: TACW2240120G4567 v 1.54.1.0 Real-time voltage and current Real-time power C Energy deliverd and duration of the charge session The display shows this Charging screen for a 3 phase EVSE: A Charging in Process Voltage & Current 30.07.
Description Fault Detected 30.07.2020 10:30 Oops. something went wrong. You can try: Unplug the connector and plug in again 0x0020 Total: 325.637,622 kWh SN: TACW2240120G4567 Fault Detected v 1.54.1.0 30.07.2020 10:30 Oops. something went wrong. Please contact your service provider for further assistance. 0x0010 0x0020 0x0080 Total: 325.637,622 kWh SN: TACW2240120G4567 Fault Detected v 1.54.1.0 30.07.2020 10:30 Oops. something went wrong.
Safety 3 Safety 3.1 Liability The manufacturer is not liable to the purchaser of the EVSE or to third parties for damages, losses, costs or expenses incurred by the purchaser or third parties if any target group mentioned in the related documents does not obey the rules below: • • • Obey the instructions in the related documents. Refer to section #. Do not misuse or abuse the EVSE. Only make changes to the EVSE, if the manufacturer approves in writing of the changes.
Safety • 3.3 Identify a site operator who is responsible for the safe operation of the EVSE and for the coordination of all work, if the owner does not do these tasks. Personal protective equipment Symbol Description Protective clothing Safety gloves Safety shoes Safety glasses 3.4 FCC compliance statement Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the EVSE.
Safety • • 3.6 General safety instructions • • • 3.7 This EVSE may not cause interference. This EVSE must accept any interference, including interference that may cause undesired operation of the EVSE. This document, the related documents and the warnings included do not replace your responsibility to use your common sense when you do work on the EVSE. Only do the procedures that the related documents show and that you are qualified for. Obey the local rules and the instructions in this manual.
Safety 3.9 Signs on the EVSE Symbol Risk type General risk Hazardous voltage that gives risk of electrocution Risk of pinching or crushing of body parts Rotating parts cat can cause a risk of entrapment PE Sign that means that you must read the manual before you install the EVSE Waste from electrical and electronic equipment Note: It is possible that not all symbols are present on the EVSE. 3.
Safety 3.11 Special safety instructions (North America, Terra AC WxP8-xxxxx) 3.11.1 Important safety instructions (North America, Terra AC Wx-P8xxxxx) Warning: Obey the basic precautions for electric products, including the instructions in this section. Caution: To reduce the risk of fire, connect this EVSE only to a circuit provided with 40 A maximum branch circuit overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70.
Operation 4 Operation 4.1 Prepare before use 1. Appoint a site operator and an installation engineer, if these are other persons than you. 2. Make sure that the equipment is installed and commissioned according to the instructions in the installation manual. 3. Make an emergency plan that instructs people what to do in case of an emergency. 4. Make sure that the space around the equipment cannot get blocked. Think of snow or other objects. Refer to the space requirements. Refer to section 7.6.3. 5.
Operation 4.4 Start a charge session 4.4.1 EVSE with an EV charge cable Caution: During the charge session, do not disconnect the EV charge cable from the connection on the EV. There is a risk of damage of the connector of the EV. Note: The LEDs show the status of the charge session. 1. Take the EV charge cable from the enclosure. 2. Use your RFID card or mobile app to authorize the use of the EVSE. The authorization of the connection to the EV starts. 3.
Operation 1. Select one of the two ways to end the charge session. • Wait until the charge session is completed. • • • • The mobile app shows that the charge session is completed. The charging LED is on. If your EVSE has a display, the display shows that the charge session is completed. When the charge session is completed, the EVSE disconnects the power supply automatically. Authorize the ending of the use of the EVSE with your RFID card or the mobile app.
Operation 4.6 Wrap the EV charge cable around the enclosure 1. Wrap the EV charge cable around the enclosure. BCM.V3Y00.
Maintenance and cleaning 5 Maintenance and cleaning 5.1 Maintenance schedule 5.2 Task Frequency Procedure Clean the cabinet cover and the enclosure of the EVSE. 4 months Refer to section 7.10. Do a visual check for dam- Before each use age on the cabinet. Refer to section 5.3. Do a visual check for dam- Before each use age on the EV charge cables or outlet and the connectors. Refer to section 5.3. Clean the cabinet Preliminary requirements • • Cleaning agent. Refer to section 7.10.
Maintenance and cleaning 5.3 Do a check on the cabinet 1. Do a check for damage on these parts: Part Damage Charge cables, outlets and connectors Cracks or ruptures Internal wires of the cable are visible Display Cracks Coating of the cabinet Cracks or ruptures 2. If you see damage, contact the manufacturer. Refer to section 1.12. BCM.V3Y00.
Troubleshooting 6 Troubleshooting 6.1 Troubleshooting procedure 1. Try to find a solution for the problem with the aid of the information in this document. 2. If you cannot find a solution for the problem, contact your local representative of the manufacturer. Refer to section 1.12. 6.2 Troubleshooting table Problem Possible cause The current is too high There is an overload on the Contact your local representative EV side of the manufacturer or a qualified electrical contractor.
Troubleshooting Problem Possible cause Possible solution There is residual current in 1. De-energize the EVSE. Refer the charging circuit. to section 6.3. 2. Contact your local representative of the manufacturer or a qualified electrical contractor. Refer to section 1.12. There is a relay con- The relay contact is overtact failure heated or defective. 1. Examine the relay contact. 2. If necessary, contact your local representative of the manufacturer or a qualified electrical contractor.
Troubleshooting Problem Possible cause Possible solution The EV charge cable is de- 1. Examine the EV charge cable. fective. 2. If the EV charge cable is defective, contact your local representative of the manufacturer or a qualified electrical contractor. Refer to section 1.12. The car connection The EV charge cable is de- 1. Examine the EV charge cable. or authorization fective. 2.
Technical data 7 Technical data 7.1 EVSE Type The EVSE type is a code. The code has 10 parts: A1 - A10. Code part Description Value Meaning of the value A1 Brand name Terra AC - A2 Type W Wallbox C Column 4 3.
Technical data • • • • • • • 7.2 A5 = not applicable for socket version A6 = authorization = RFID enabled A7 = Ethernet = single A8 = metering = not certified A9 = SIM slot = applicable A10 = display = not applicable The '0' is an empty field. General specifications Parameter Specification Compliance and safety • • • • • 7.3 7.4 IEC/EN 61851-1 IEC/EN 62311 IEC/UL 62479 IEC/UL 62955 TüV listed conforming to UL 2594, UL 2231-1, UL 2231-2, UL 1998 CSA C22.2. NO.
Technical data 7.5 Parameter Value Storage conditions Indoor, dry Relative humidity <95%, non-condensing Noise level Parameter Specification Noise level Less than 35 dB(A) 7.6 Dimensions 7.6.1 AC input with socket, cable Type 2 Z1 Z2 X Y2 Y1 X Y1 Y2 Width of the EVSE Depth of the EVSE Depth of the socket Z1 Z2 Height of the EVSE Distance from the bottom of the EVSE to the center of the socket. Parameter Value [mm] X 195 Y1 110 Y2 33 Z1 320 Z2 70 BCM.V3Y00.
Technical data 7.6.2 AC input with EV charge cable Z X Y X Y 7.6.3 Width of the EVSE Depth of the EVSE Z Height of the EVSE Parameter Value [mm] X 195 Y 110 Z 320 Space requirements for installation Z1 A Z2 A 44 EVSE BCM.V3Y00.
Technical data Parameter Specification [mm] Specification [inches] Z1 > 200 >8 Z2 (indoor use) 450 to 1200 18 to 48 Z2 (outdoor use) 600 to 1200 24 to 48 7.7 AC input specifications 7.7.1 General specifications Parameter Specification Earthing systems TT TN-S TN-C-S Frequency 50 Hz or 60 Hz Overvoltage category Category III Protection Overcurrent Overvoltage Undervoltage Earth fault, including DC leakage protection1 Integrated surge protection 7.7.
Technical data 7.8 AC output specifications 7.8.1 AC output specifications (Europe) Parameter Specification AC output voltage range (1 phase) 220 - 240V AC AC output voltage range (3 phase) 380 - 415V AC Connection standard • • • • Type 1 cable Type 2 cable Type 2 socket Type 2 socket with shutter According to IEC 62196-1, IEC 62196-2 Current for MID certified models 7.8.2 7.9 7.10 46 0.
Technical data BCM.V3Y00.
