Use Manual

Probable cause Corrective action
The target area of the output module is full. 1. Verify the fill levels of the areas on TSM. See
Controller tab element descriptions (TSM), page
103.
2. Ensure that the output drawers are emptied.
Related information...
Track Sample Manager observed problems, page 296
Traffic jam occurs on the track
Probable cause Corrective action
The Track Sample Manager cannot route a CAR to a
charge lane because the lithium battery charge level of
the CAR is below the limit.
• Unload the CAR.
• Manually place the CAR on a charge lane. See CARs
tab element descriptions (TSM), page 130.
A collision occurred between two CARs at a switch. 1. Inspect the CARs for damage.
2. Repair or replace damaged CARs.
3. Manually move undamaged CARs.
4. Contact an Abbott Laboratories representative or
an authorized service representative if necessary.
Too many CARs are present on the track. Reduce the number of samples in the system.
The switch performance is insufficient. 1. Visually inspect the switch for dust.
2. Verify that the cross switch is working correctly.
See Samples tab (TSM), page 118.
3. Contact an Abbott Laboratories representative or
an authorized service representative if necessary.
Related information...
Track Sample Manager observed problems, page 296
Too many samples are present in the error area of the output module
Probable cause Corrective action
Errors occurred on the modules and caused the samples
to be routed to the error area.
Verify the status of the module or analyzer on which the
samples are to be processed. See Samples tab (TSM),
page 118.
An error occurred when the bar code was read. 1. Ensure that the correct bar code labels have been
correctly affixed to the sample tubes.
2. Contact an Abbott Laboratories representative or
an authorized service representative if necessary.
A sample was not processed within the time limit. Determine the reason for the time-out.
Troubleshooting
Observed problems Section 10
298 GLP systems Track Operations Manual
80003968-101 DRAFT - 2022-03-11
DRAFT 2022-03-11