Use Manual

Table Of Contents
Controller interfaces sent by module controllers (28000-30100)
The controller interfaces sent by module contollers error message category includes message
codes from 28000 through 30100.
Related information...
Track Sample Manager errors, page 244
28100, page 247
28104, page 247
28105, page 248
28114, page 248
28116, page 248
28117, page 249
28118, page 249
28119, page 249
28120, page 249
28126, page 250
28128, page 250
Message code: 28100
Sample ... (barcode …) expected on CAR ... but not found.
Probable cause Corrective action
An error has occurred. 1. Search for the sample and locate the last known
position to recover the sample.
2.
If the error is not resolved, contact an Abbott
Laboratories representative or an authorized
service representative.
Related information...
Controller interfaces sent by module controllers (28000-30100), page
247
Message code: 28104
Sample entry: Barcode verification failed for sample ... (barcode ...) at module .... Barcode read: ....
Probable cause Corrective action
An error has occurred. 1. Verify that the placement of the sample bar code is
correct and meets requirements.
2.
Ensure that the bar code reader is functioning.
3. If the error is not resolved, contact an Abbott
Laboratories representative or an authorized
service representative.
Section 10
Troubleshooting
Track Sample Manager errors
GLP systems Track Operations Manual
80003968-101 DRAFT - 2022-03-11
247
DRAFT 2022-03-11