Use Manual

Probable cause Corrective action
An error occurred with the grippers. 1. Visually inspect the grippers for dust.
2. Contact an Abbott Laboratories representative or
an authorized service representative if necessary.
Related information...
Track Sample Manager observed problems, page 296
Input/Output Module observed problems
Input/Output Module observed problems include problems that occur with the Input/Output
Module.
Dust can cause system errors. Before troubleshooting is performed for system errors, the
module status must be transitioned to Offline by using the Online/Offline push button or the
Online/Offline button.
All work not included in this manual may be performed only by an Abbott Laboratories
representative or an authorized service representative.
NOTE: If errors occur, observe the instructions on the monitor.
Related information...
Observed problems, page 289
CAR does not move to the module, page 299
Error message is displayed, page 300
CAR moves through the AccessPoint without stopping, page 300
CAR stops at the AccessPoint and then will not move, page 300
Robot does not work, page 300
Gripper loses its grip on the sample tube, page 301
Sample tube is jammed in the gripper, page 301
Sample tube is tilted in the FlexRack, page 301
Bar code is not read, page 302
CAR does not move to the module
Probable cause Corrective action
An error or defect occurred that involves the switch. Contact an Abbott Laboratories representative or an
authorized service representative.
A module error occurred. Correct errors on the module.
An error occurred with the Track Sample Manager
(TSM) or Routing Engine (RE).
1. Verify the TSM or RE connection.
2.
Contact an Abbott Laboratories representative or
an authorized service representative if necessary.
Section 10
Troubleshooting
Observed problems
GLP systems Track Operations Manual
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DRAFT 2022-03-11