Use Manual
Table Of Contents
- Table of contents
- Read me first
- System documentation
- Section 1: Use or function
- Section 2: Installation procedures and special requirements
- Section 3: Principles of operation
- Section 4: Performance characteristics and specifications
- Section 5: Operating instructions
- Start the GLP systems Track
- Shut down the GLP systems Track
- Perform an emergency shutdown
- Log on to the Track Sample Manager (TSM)
- Log on to the Track Workflow Manager (TWM)
- Unlock and lock the track hoods
- Track Sample Manager user interface
- Roles and permissions (TSM)
- Main menu screen (TSM)
- Main menu screen element descriptions (TSM)
- Track / RE tab (TSM)
- Track / RE tab element descriptions (TSM)
- Controller tab element descriptions (TSM)
- Segment Controller screen element descriptions (TSM)
- Module Controller screen element descriptions (TSM)
- Circles tab element descriptions (TSM)
- Layout tab element descriptions (TSM)
- Statistic tab element descriptions (TSM)
- Modify statistical criteria (TSM)
- Firmware tab element descriptions (TSM)
- Routing Engine tab element descriptions (TSM)
- View the connections to TWM on TSM
- Operation mode tab element descriptions (TSM)
- Samples tab (TSM)
- Samples tab element descriptions (TSM)
- Search tab (Samples) element descriptions (TSM)
- Search result screen element descriptions (TSM)
- Sample Detail screen element descriptions (TSM)
- Sample History screen element descriptions (TSM)
- Search for samples (TSM)
- Remove a sample (TSM)
- Expert search tab (Samples) element descriptions (TSM)
- List requested tab (Samples) element descriptions (TSM)
- Request to send a sample to an output area (TSM)
- CARs tab (TSM)
- Track Workflow Manager user interface
- Roles and permissions (TWM)
- Main menu screen (TWM)
- Main menu screen element descriptions (TWM)
- Menu overview screen element descriptions (TWM)
- Sample search screen (TWM)
- Messages screen (TWM)
- Instrument status screen (TWM)
- Test status screen (TWM)
- Test status screen element descriptions (TWM)
- View the test status (TWM)
- Disable the tests by instrument on the Test status screen (TWM)
- Enable the tests by instrument on the Test status screen (TWM)
- Disable the tests by type of analysis on the Test status screen (TWM)
- Enable the tests by type of analysis on the Test status screen (TWM)
- Connections screen (TWM)
- Workflow screen (TWM)
- Master data screen (TWM)
- Admin screen (TWM)
- Input/Output Module operation
- Section 6: Calibration procedures
- Section 7: Operational precautions and limitations
- Section 8: Hazards
- Section 9: Service, maintenance, and diagnostics
- Section 10: Troubleshooting
- Error messages
- Communication and software update error messages (0-10000)
- Track element error messages (10001-19999)
- Module component error messages (20000-29999)
- Message code: 20105
- Message code: 20150
- Message code: 20151
- Message code: 20200
- Message code: 20201
- Message code: 20202
- Message code: 20203
- Message code: 20204
- Message code: 20205
- Message code: 20206
- Message code: 20207
- Message code: 20209
- Message code: 20210
- Message code: 20211
- Message code: 20300
- Message code: 20900
- Message code: 20901
- Message code: 20902
- Message code: 20906
- Message code: 20907
- Message code: 20908
- Message code: 20909
- Message code: 20910
- Message code: 20911
- Message code: 20912
- Robot PICCOLA error messages (21000-21060)
- Message code: 21000
- Message code: 21001
- Message code: 21002
- Message code: 21003
- Message code: 21004
- Message code: 21005
- Message code: 21006
- Message code: 21008
- Message code: 21009
- Message code: 21010
- Message code: 21011
- Message code: 21012
- Message code: 21013
- Message code: 21014
- Message code: 21015
- Message code: 21016
- Message code: 21017
- Message code: 21018
- Message code: 21019
- Message code: 21021
- Message code: 21023
- Message code: 21034
- Message code: 21036
- Message code: 21037
- Message code: 21041
- Message code: 21050
- Message code: 21060
- Display error messages (23000-23017)
- Message code: 23100
- Drawer error messages (25000-25107)
- Message code: 25000
- Message code: 25001
- Message code: 25002
- Message code: 25003
- Message code: 25005
- Message code: 25006
- Message code: 25009
- Message code: 25010
- Message code: 25014
- Message code: 25015
- Message code: 25016
- Message code: 25017
- Message code: 25018
- Message code: 25019
- Message code: 25028
- Message code: 25100
- Message code: 25101
- Message code: 25102
- Message code: 25103
- Message code: 25104
- Message code: 25105
- Message code: 25150
- Message code: 27000
- Laboratory automation system error messages
- Track Sample Manager errors
- Track element errors (700-16000)
- Controller interfaces sent by module controllers (28000-30100)
- TSM generated message error messages (70000-71999)
- Message code: 70001
- Message code: 70002
- Message code: 70003
- Message code: 70004
- Message code: 70005
- Message code: 70006
- Message code: 70007
- Message code: 70008
- Message code: 70009
- Message code: 70011
- Message code: 70015
- Message code: 70016
- Message code: 70017
- Message code: 70018
- Message code: 70019
- Message code: 70021
- Message code: 70022
- Message code: 70023
- Message code: 70026
- Message code: 70029
- Message code: 70031
- Message code: 70032
- Message code: 70033
- Message code: 70034
- Message code: 70035
- Message code: 70036
- Message code: 70037
- Message code: 70038
- Message code: 70039
- Message code: 70040
- Message code: 70041
- Message code: 70042
- Message code: 70043
- Message code: 70044
- Message code: 70045
- Message code: 70047
- Message code: 70048
- Message code: 70050
- Message code: 70051
- Message code: 70052
- Message code: 70053
- Message code: 70054
- Message code: 70062
- Message code: 70063
- Message code: 70074
- Message code: 70075
- Message code: 70076
- Message code: 70077
- Message code: 70078
- Message code: 70079
- Message code: 70080
- Message code: 70086
- Message code: 70087
- Message code: 70088
- Message code: 70089
- Message code: 70090
- Message code: 70091
- Message code: 70094
- Message code: 70096
- Message code: 70097
- Message code: 70098
- Message code: 70099
- Message code: 70100
- Message code: 70101
- Message code: 70102
- Message code: 70103
- Message code: 70104
- Message code: 70105
- Message code: 70107
- Message code: 70108
- Message code: 70109
- Message code: 70112
- Message code: 70113
- Message code: 70114
- Message code: 70115
- Message code: 70116
- Message code: 70117
- Message code: 70118
- Message code: 70119
- Message code: 70120
- Message code: 70121
- Message code: 70122
- Message code: 70123
- Message code: 70124
- Message code: 70125
- Message code: 70126
- Message code: 71000
- Message code: 71001
- Message code: 71002
- Message code: 71003
- Message code: 71004
- Message code: 71005
- Message code: 71006
- Message code: 71007
- Message code: 71008
- Message code: 71009
- Message code: 71010
- Message code: 71011
- Message code: 71012
- Message code: 71013
- Message code: 71014
- Message code: 71015
- Message code: 71016
- Message code: 71017
- Message code: 71018
- Warning messages of controller interfaces sent by analyzers (80000-80999)
- Message code: 80000
- Message code: 80001
- Message code: 80002
- Message code: 80003
- Message code: 80004
- Message code: 80005
- Message code: 80006
- Message code: 80007
- Message code: 81005
- Message code: 81006
- Message code: 81010
- Message code: 81011
- Message code: 81012
- Message code: 81013
- Message code: 81014
- Message code: 81015
- Message code: 81016
- Message code: 81017
- Message code: 81019
- Message code: 81020
- Message code: 81022
- Message code: 81023
- Message code: 81027
- Message code: 81028
- Message code: 81029
- TWM generated message error messages (81000-82999)
- Observed problems
- CAR observed problems
- New CAR does not move
- Sample tube is slanted in the sample holder
- CAR position is skewed on the track
- CAR is caught on the charge lane charging pin or lane element transition
- CAR movement is jerky or noisy
- Rechargeable lithium battery is not charged
- Rechargeable lithium battery is overheating
- CAR lurches from side to side and is not stopped at the AccessPoint
- CAR LEDs blink in an uncontrolled manner (such as red and yellow) while moving
- CAR always moves at a constant speed
- CAR does not exit the charge lane
- CARs come into contact with the charge lane
- CARs do not move
- CARs are present in the charge lane but cannot move
- CARs move too slowly
- CAR does not maintain distance with the CAR ahead of it or pushes it forward
- Track observed problems
- Track Sample Manager observed problems
- Input/Output Module observed problems
- CAR does not move to the module
- Error message is displayed
- CAR moves through the AccessPoint without stopping
- CAR stops at the AccessPoint and then will not move
- Robot does not work
- Gripper loses its grip on the sample tube
- Sample tube is jammed in the gripper
- Sample tube is tilted in the FlexRack
- Bar code is not read
- CAR observed problems
- Miscellaneous corrective action procedures
- Error messages
- Revision history
- Glossary
- accessories
- AccessPoint
- analyzer
- bar code label
- biological hazard
- CAR
- circle
- Clinical and Laboratory Standards Institute
- CLSI
- control system
- diagnostic procedure
- discipline
- FlexRack
- GLP systems Track
- Input/Output Module
- instrument status
- IOM
- laboratory automation system
- laboratory information system
- lane element
- LAS
- LIS
- loading area
- logon (TSM)
- maintenance procedure
- message
- middleware
- module
- module status
- monitor
- password
- pipettor
- printed circuit board
- RackPort
- radio-frequency identification (RFID) tag
- robot
- screen
- system log
- time-out
- track
- Track Sample Manager
- track section
- Track Workflow Manager
- TSM
- TWM
- user name
- window
- Index
Section 10 Troubleshooting
Introduction
Problems with the GLP systems Track are characterized by symptoms. Troubleshooting tools,
references, and suggested techniques help to trace the symptom to one or more root causes.
After determining the root cause, perform the corrective actions to resolve the problem.
Before troubleshooting is performed for system errors, the module must be in the status of
Offline.
All work not included in this manual may only be performed by an Abbott Laboratories
representative or an authorized service representative.
Related information...
Error messages, page 210
Track Sample Manager errors, page 244
Observed problems, page 289
Miscellaneous corrective action procedures, page 303
Start the GLP systems Track, page 88
GLP systems Track Operations Manual
80003968-101 DRAFT - 2022-03-11
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DRAFT 2022-03-11