User's Manual

Display What It May Mean What To Do
Signal Loss
Alarm
Sensor has not
automatically
communicated with
the Reader in the
last 20 minutes.
Make sure the Reader is within
20 feet of the Sensor. Try
scanning the Sensor to get a
glucose reading. If the Signal
Loss Alarm shows again after
scanning your Sensor, contact
Customer Service.
New Sensor
Found
You scanned a new
Sensor before your
previous Sensor
ended.
Your Reader can only be used
with one Sensor at a time. If
you start a new Sensor, you will
no longer be able to scan your
old Sensor. If you would like to
begin using the new Sensor,
select “Yes”.
Scan Error The Reader
was unable to
communicate with
the Sensor.
Try scanning again.
Note: You may need to move
away from potential sources of
electromagnetic interference.
Display What It May Mean What To Do
Sensor Error The System is
unable to provide a
glucose reading.
Scan again after the duration
specified in the message.
Note: If you receive this error
during your first 12 hours of
wearing a Sensor, it may mean
that your body is still adjusting
to the Sensor. Use a blood
glucose meter to check your
glucose while you wait. You
do not need to remove your
Sensor.
Glucose
Reading
Unavailable
Your Sensor is too
hot or too cold.
Move to a location where the
temperature is appropriate and
scan again in a few minutes.
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DOC40395_rev-A_manual.indd 101-102 10/23/18 1:16 PM