User Manual

17
18
Message What It Means What To Do
• There may be a problem
with the test strip
• Meter error
• Very high blood glucose
higher than 27.8 mmol/L
• HIGH control solution
was applied when the
temperature was too
cold. (Applies only to
control solution labeled
as HIGH).
1. Follow your healthcare professional’s advice to
treat high blood glucose if you have symptoms
such as:
• Fatigue • Thirst
• Excess urination • Blurry vision
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
Message What It Means What To Do
• Incorrect test procedure.
For example, putting
blood on the test strip
before inserting it into
the meter or applying
blood before
and
appear
• There may be a problem
with the test strip
• Meter error
1. Wait for
and to appear before applying
blood or control solution.
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
• There may be a problem
with the test strip
• Meter error
1. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
2. If the control solution result is out of range or the
error reappears, contact Customer Care.
www.AbbottDiabetesCare.com
ART22311-101_rev-B.indd 17-18 8/28/14 11:30 AM