User's Manual

10 • Error Messages Troubleshooting and Diagnostics
WHITESTAR SIGNATURE™ System Rx Only – Z370147 Rev. C 1108 10-5
Most Common
User-Correctable
Problems
Use the information in this section if you are not successful with the System
Check-out. Consult this section to resolve the problem before you call AMO for
technical service.
Before you call AMO for service:
• Make sure that the System is plugged in to a power recptacle.
• Make sure that there is electrical power to the receptacle.
• If there is no phacoemulsification, make sure that the phaco needle is tight on the
handpiece.
• If there is no phacoemulsification, make sure that the phaco needle is compatible
with the handpiece (for example, non-AMO
®
phaco needle on an AMO
®
handpiece).
• If there is no phacoemulsification, confirm that phaco needle/handpiece was not
damaged by dropping or misuse.
• If no irrigation occurs, shake the drip chamber to confirm that the ball or valve
moves freely. If there is no rattle sound, replace the drip chamber with another
disposable tubing pack.
Status, Warning and
Error Messages
The System shows Status, Warning and Error Messages on the monitor.
The message can show possible solutions or recommendations to clear the error.
The messages can indicate the available options if a component or subsystem fails.
The messages are listed in the following pages with the corrective actions to be
taken to clear the error.
Recycle Power as a Corrective Action means that you turn the System Off (through
the normal shut down procedure), wait a few seconds, and then turn the System On.
If an error cannot be corrected, document the error message before you call AMO
for technical service. Technical Service needs to know the error message to
diagnose and correct the error.
System Operation
(Error) Messages
Table 10.2 – Fluidic Controller Error Messages
Error
Number
Message Probable Cause Corrective Action
14 Vacuum Parameter Check
Failure.
Hardware failure or
program error.
Select Next Case.
15 Flow Parameter Error Hardware failure or
program error.
Select Next Case.
16 FP Yaw Parameter Error Hardware failure or
program error.
Select Next Case.