User's Manual

10 • Error Messages Troubleshooting and Diagnostics
WHITESTAR SIGNATURE™ System Rx Only – Z370147 Rev. C 1108 10-12
323 Pneumatics system pressure
too low.
PP1 Piston Pump not
working.
Piston Pump not working.
System leak.
Dump valve not closing.
Vitrectomy Cut valve
always on.
Select Next Case.
327 Pneumatics system pressure
too low at the high cut rates.
PP1 Piston Pump not
working.
Piston Pump not working.
System leak.
Dump valve not closing.
Vitrectomy Cut valve
always on.
Selector valve is not
changing.
Select Next Case.
336 Pneumatics system pressure
too low at the low cut rates.
PP1 Piston Pump not
working.
Piston Pump not working.
System leak.
Dump valve not closing.
Vitrectomy Cut valve
always on.
Selector valve is not
changing.
Select Next Case.
353 IH to GUI Communication
Timed Out.
Software error or
hardware error.
Select Next Case.
360 IH Fluidics – read error. Communication error. Cycle power.
361 IH Fluidics – write error. Communication error. Cycle power.
362 IH Fluidics – Comm. error. Communication error. Cycle power.
370 IH Phaco read error. Communication error. Cycle power.
371 IH Phaco write error. Communication error. Cycle power.
372 Bad Phaco long pulse. Communication error. Check program setting.
Cycle power.
373 IH Invalid Phaco burst
setting.
Communication error. Check program. Cycle
power.
374 Handpiece removed during
Phaco.
No handpiece is
connected.
1. Attach a handpiece.
2. Tune the handpiece.
Error
Number
Message Probable Cause Corrective Action