User's Manual

10 • Error Messages Troubleshooting and Diagnostics
WHITESTAR SIGNATURE™ System Rx Only – Z370147 Rev. C 1108 10-13
375 Incompatible HP. Attempted to use Ellips™
Phaco settings with a
WHITESTAR
®
handpiece.
1. Turn off Ellips™
Technology.
2. Attach the Ellips™
handpiece.
3. Tune the handpiece.
380 IH Pneumatics – read error. Communication error. Cycle power.
381 IH Pneumatics – write
error.
Communication error. Cycle power.
390 IH Diag read error. Communication error. Cycle power.
391 IH Diag write error. Communication error. Cycle power.
416 Footpedal communication
error.
Could not open port.
Footpedal not responding.
Reconnect footpedal.
418 Footpedal compatibility
error.
New footpedal firmware. Replace footpedal.
501 Prime excessive vacuum
error.
Communication error. Check the tubing cassette.
Reload or replace the tubing
cassette.
Reprime.
502 Prime low bottle height
error.
Bottle not at the proper
height.
Increase bottle height and
reprime.
503 Prime low vacuum error. Hardware failure. Check the tubing cassette.
Reload or replace the tubing
cassette.
Reprime.
507 Prime EQ pressure error. Hardware failure. Reprime.
508 Prime low venturi vacuum
error.
Hardware failure. Reprime.
511 IV Pole communications
error.
Communication error. Reprime the system.
512 IV Pole communications
error.
Communication error. Reprime the system.
513 IV Pole communications
error.
Communication error. Reprime the system.
514 IV Pole error. Communication error. Reprime the system.
Error
Number
Message Probable Cause Corrective Action