User's Manual

10 • Error Messages Troubleshooting and Diagnostics
WHITESTAR SIGNATURE™ System Rx Only – Z370147 Rev. C 1108 10-14
515 IV Pole calibration error. Communication error. Reprime the system.
516 IV Pole communication
error.
Communication error. Reprime the system.
517 IV Pole jammed. Jammed.
Motor failure.
A “Short” in the motor
wires.
Obstruction is not
allowing the pole to move
Check for obstructions.
Reprime the system.
601 Tune excessive vacuum
error.
Hardware failure. Check the tubing and the
connections to the handpiece.
Retune.
605 Tune no handpiece error. Hardware failure. Insert handpiece and retune.
2000 DLL CRC Error DLL checksum does not
match config.dat.
Cycle power.
2001 CRC Error STR checksum does not
match config.dat.
Cycle power.
2002 Database Self Test Error Database file checksum
does not match config.dat.
Cycle power.
2003 Error updating database
file.
Error when database was
saved.
Cycle power.
2004 Error adding language. Error during the Install
Language session.
Cycle power.
2005 Error reading USB memory
stick.
Error during an Import or
Export session.
Cycle power.
2006 Error loading DLL. Cannot find or load a DLL
file.
Cycle power.
2007 Record file save error. Error when Record
database file was saved.
Cycle power.
2008 Error reading Record file. Cannot read Record
database file.
Cycle power.
2010 IH Communication timed
out.
No communication with
the IH.
Cycle power.
Error
Number
Message Probable Cause Corrective Action