User's Manual

10 • Error Messages Troubleshooting and Diagnostics
WHITESTAR SIGNATURE™ System Rx Only – Z370147 Rev. C 1108 10-17
Dual Linear Foot Pedal
does not pair.(Advanced
Control Pedal)
1. Make sure that the foot pedal is not paired with another console.
2. Do not have any other Bluetooth
®
devices in the same area as the foot
pedal and the console (other remote controls, dual linear foot pedals, cell
phones, or headsets, for example) as the pairing operation will fail. The
software only detects a maximum of nine (9) devices any more than nine
and the pairing fails.
3. Make sure that the batteries are fully charged before you pair the foot
pedal with the console. Low batteries can cause pairing failures.
4. Charge the batteries if pairing has failed after several attempts.
5. When the batteries are charging (the foot pedal is in the charge cradle):
• The Bluetooth
®
is turned off
• The foot pedal cannot be used
• Pairing cannot be performed
The footpedal is not
operating properly.
1. Go to the Diagnostics section and perform a Footpedal Test.
2. Confirm the footpedal cord is connected at the back of the console.
3. Confirm the footpedal is paired to the System, for the Advanced
Control Pedal (dual linear) only.
4. Perform a Foot Pedal Calibration, for the Advanced Control Pedal
(dual linear) only.
5. Replace the wireless footpedal batteries, Advanced Control Pedal
(dual linear) only.
The Programmable IV Pole
does not respond.
1. The pole might have reached maximum or minimum height.
2. Attempt a Programmable IV Pole height adjustment with the touch
screen, remote, or the up and down switch on the side of the system.
The Touch Screen does not
respond.
Perform the Touch Screen Calibration procedure as described in
Diagnostics.
Priming Errors. 1. Check the tubing pack loading, including reloading the tubing cassette.
2. Verify that there are no kinks, clogs, or loose fittings.
3. Replace the handpiece and the tip and prime.
4. Replace the tubing cassette.
5. Check the test chamber for proper installation and leaks.
6. Contact AMO Technical Service to check the vacuum.
General
Problem Corrective Action