User's Manual

10 • Error Messages Troubleshooting and Diagnostics
WHITESTAR SIGNATURE™ System Rx Only – Z370147 Rev. C 1108 10-19
Table 10.5 – Troubleshooting – Aspiration
Aspiration
Problem Corrective Action
No aspiration. 1. Make sure the appropriate mode is selected on the screen.
2. Check for kinks or clogs in the tubing.
3. Check the tubing connection to the handpiece.
4. Make sure that the handpiece is not clogged.
5. Press the footpedal to Position 2 and check the pump function.
Poor aspiration. 1. Check the flow rate.
2. Check the footpedal operation.
3. Check for kinks or clogs in the tubing.
4. Make sure that the handpiece is not clogged.
5. Check the tubing connection to the handpiece.
6. Check the IA handpiece o-rings for excessive wear. Replace the
o-rings, if needed.
Not building vacuum.
Pump does not turn.
1. Check the programming. If the surgeon is in “linear vacuum” as
opposed to “linear aspiration”, the footpedal must be pressed through
Position 2 for the vacuum to reach the preset maximum.
2. Make sure the footpedal is pressed.
3. Check the tubing connection to the handpiece.
4. Check for air in the irrigation and aspiration tubing.
5. Check the system vacuum settings.
6. Replace the tubing cassette
7. Run IA Prime.
8. Check the flow rate.
Chamber shallowing or
partially collapses.
1. Check the bottle height and the handpieces for correct position.
2. Check the flow rate setting.
3. Check the tubing fittings to the handpiece.
4. Check for kinks in the tubing.
5. Remove the handpiece and perform the test chamber test to make sure
the handpiece is balanced.
6. Make sure Irrigation and Aspiration are balanced.