User's Manual

10 • Error Messages Troubleshooting and Diagnostics
WHITESTAR SIGNATURE™ System Rx Only – Z370147 Rev. C 1108 10-20
Table 10.6 – Troubleshooting – Phacoemulsification
Table 10.7 – Troubleshooting – Diathermy
Phacoemulsification
Problem Corrective Action
No phacoemulsification. 1. Make sure that the PHACO mode is selected on the touch screen.
2. Make sure that the System is Primed and Tuned.
3. Check the footpedal operation.
4. Make sure that the phaco handpiece cord is properly connected to the
phaco receptacle on the front of the system.
5. Check the Phaco Power setting.
6. Make sure that the phaco tip is tight on the handpiece.
7. Check to make sure that the phaco tip is not damaged.
8. If the tip is damaged, replace the tip with a new tip and retune.
Poor or intermittent
phacoemulsification.
1. Check all of the corrective steps above for “No Phacoemulsification”.
2. Remove the phaco tip and then replace the tip. Make sure the tip is
tight on the handpiece.
3. Check the Phaco Power delivery setting for both unoccluded and
occluded (if applicable) settings.
4. Tune the phaco handpiece.
Diathermy
Problem Corrective Action
No diathermy or poor
diathermy.
1. Make sure that the Diathermy mode is selected on the touch screen.
2. Check the footpedal operation.
3. Check the Diathermy Power setting.
4. Check the diathermy cord for a secure connection to the forceps and to
the diathermy receptacles on the system.
5. Make sure that the diathermy cord connections are dry.
6. Try to use diathermy starting at a low power setting and gradually
increase the power.
7. Replace the diathermy cord.
8. Replace the diathermy handpiece.
No sound when using
diathermy.
1. Make sure the Volume Setting is set at 6 or greater in Settings.
2. Check for sounds when you push any touch screen or remote buttons.
3. Check for an audible confirmation upon completion of system start-up
test (at power up).
4. Perform the Sound Test on the Diagnostics screen.