User's Manual

WHITESTAR SIGNATURE PRO System
8 • Error Messages Troubleshooting and Diagnostics
RX Only –NGP Z370500 Rev. B 1116
8-7
Troubleshooting
General The system does not come on when you turn the power switch to on
1. Turn the power switch off.
2. Confirm that you attached the power cord to the console back panel.
3. Confirm that you plugged the power cord into the electrical receptacle or
another power source.
4. Confirm that there is electrical power to the wall receptacle or to the power
source.
5. Turn the system on.
6. If the system still does not come on, turn the power off. Check for bad fuses and
replace the fuse if necessary.
7. Contact AMO for technical service.
The wireless remote control does not pair
1. Make sure that you are pairing only one remote. If you try to pair more than one
remote at the same time, the pairing fails.
2. Only pair the remote with one console at a time. Do not press the pairing
key-sequence on multiple remote controls as this causes the pairing to fail.
Note: DO NOT have any other BLUETOOTH devices in the same area as
the remote and the console (other remote controls, foot pedals, cell
phones, or headsets, for example) as the pairing operation will fail. The
software can detect a maximum of nine (9) devices.
3. Check to see if the remote control is in “sleep” mode. If the remote is in “sleep”
mode, press the back-light button on the remote. Complete the up, down, right,
left, reload key-sequence to pair the remote.
Note: Always press the back-light button before you pair the remote.
4. Only pair the remote control with one console at a time. Make sure that you did
not pair the remote with another console. You must:
• Unpair the remote from the console.
• Shut down the console.
• Pair the remote with the new console. Make sure this console is at least 40
meters away from the first console.
5. Once you pair a remote, you cannot pair that remote with another console. (You
cannot pair one remote with two (2) consoles.)
• Unpair the remote from the console.