User's Manual

WHITESTAR SIGNATURE PRO System
8 • Error Messages Troubleshooting and Diagnostics
RX Only –NGP Z370500 Rev. B 1116
8-11
Not building vacuum or pump does not turn
1. Check the programming. If the surgeon is in “linear vacuum” as opposed to
“linear aspiration”, you must press the foot pedal through position 2 for the
vacuum to reach the preset maximum.
2. Make sure you are pressing the foot pedal.
3. Check the tubing connection to the handpiece.
4. Check for air in the irrigation and aspiration tubing.
5. Check the system vacuum settings.
6. Replace the pack.
7. Run I/A prime.
8. Check the flow rate.
Chamber shallowing or partially collapses
1. Check the bottle height and the handpieces for correct position.
2. Check the flow rate setting.
3. Check the tubing fittings to the handpiece.
4. Check for kinks in the tubing.
5. Remove the handpiece and perform the test chamber test to make sure you have
balanced the handpiece.
6. Make sure you balanced irrigation and aspiration.