User's Manual

WHITESTAR SIGNATURE PRO System
8 Error Messages Troubleshooting and Diagnostics
RX Only NGP Z370500 Rev. B 1116
8-35
416 Foot pedal error.
Probable cause:
Foot pedal communication error.
Could not open port.
Too many wireless devices.
Foot pedal battery too low.
Corrective action:
1. Check the wired or wireless connection to the system.
2. Wired Connection.
Disconnect and reconnect the foot pedal cable.
3. Wireless Connection
Wake up the foot pedal and allow the wireless to connect to the system.
If the foot pedal does not connect, pair the foot pedal to the system.
4. If the error does not clear, replace the cable or the foot pedal, and repeat steps 2
or 3.
5. If the error continues, select End Case, then Shutdown. Start up the system.
6. If the error still does not clear or if the error continues to occur, document the
error message and contact AMO for technical service.
419 Foot pedal communication error.
Probable cause: Communication Error.
Corrective action:
1. Select End Case.
2. Select Shutdown.
3. Select Yes and wait for the system to power off.
4. Start up the system.
5. Check the foot pedal connection to the connector on the back of the system.
6. Make sure the wireless foot pedal is paired and has power.
7. Run the Foot Pedal Test.
8. Replace the foot pedal cable with a new foot pedal cable.
9. Replace the foot pedal with a new foot pedal.
10. If the error still does not clear or if the error continues to occur, document the
error message and contact AMO for technical service.