User's Manual

WHITESTAR SIGNATURE PRO System
8 • Error Messages Troubleshooting and Diagnostics
RX Only –NGP Z370500 Rev. B 1116
8-36
420 Foot pedal battery too low.
Probable cause: Foot pedal battery to low to operate wireless.
Corrective action:
1. Connect the foot pedal to the system with the foot pedal cable to clear the error.
2. Continue with the current case once the error is cleared.
501 Prime excessive vacuum error.
Probable cause:
• The system does not prime.
• There is too much vacuum.
Corrective action:
1. Prime the system.
2. Reinstall the tubing pack and prime.
3. Check the handpiece. Replace the tip if needed.
4. If the error still does not clear, replace the handpiece with a new handpiece, and
tune the handpiece.
5. If the error does not clear, replace the tubing pack with a new tubing pack and
prime the system.
6. If the error does not clear or if the error continues to occur, document the error
message and contact AMO for technical service.
502 Prime low bottle height error.
Probable cause: The bottle is not at the proper height.
Corrective action:
1. Increase the bottle height.
2. Prime the system.
3. If the error does not clear or if the error continues to occur, document the error
message and contact AMO for technical service.