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ABBYY® FineReader PDF Users Guide
Technical support
If you have any questions regarding the use of ABBYY FineReader, which can't be answered using the
information provided in the User's Guide and Help, please review the Frequently Asked Questions
section in the ABBYY knowledge base.
If you still can't find the answer to your question, please contact the ABBYY technical support service.
You can create a new support ticket using an online form at https://support.abbyy.com. Describe your
problem in the ticket, and our experts will be glad to assist you.
In the case of a technical issue, please attach a system report file to your support ticket. To generate a
system report, click Help > About > System Info... > Save....
If for some reason you are not able to generate a system report, please provide the following
information in your support ticket:
·
The serial number of your copy or Support ID (click Help > About > License Info to find
out the serial number of your copy of the product);
·
The build number of your copy (click Help > About);
·
Your Windows version;
·
Any other information that you think is relevant.
Before contacting the ABBYY technical support service, be sure to check for the latest updates
available for your version of ABBYY FineReader and install them. To do this, click Help > Check for
Updates.
Technical support is provided only to registered users subject to theProduct Life Cycle and
Technical Support Policy. To register your copy of the product, please visit our website or click Help >
Register... in the product.
Third-party software
© ABBYY 2022. ABBYY, FineReader and ABBYY FineReader are either registered trademarks or
trademarks of ABBYY Development Inc. and/or its affiliates. These designations can also be logos,
product or company names (or part of any of the above) of ABBYY Development Inc. and/or its
affiliates and may not be used without consent of their respective owners.
This document contains licenses and notices for free/open source software and third party software
used in this product. With respect to the free/open source software and third party software listed in
this document, if you have any questions please contact us at legaloperations@abbyy.com.
In your requests please include the following reference numberFR16 for Win, R1 – 13.09.2022
Licensed under the MIT license
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