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Your Details Your Name Address Builders Name Builderss Phone Nu umber Handover Date List Of Product(s) Installed Abey Australia Warranty Information 2019 Page 1
Terms of Warranty Abey Australia Pty Ltd (A.B.N 34 004 589 879 (Abey)), warrants to the original purchaser of the product that under proper care, domestic/residential use and maintenance the products supplied by Abey, will be free from defects in workmanship and materials subject to the terms and conditions which follow. Abey’s warranty only applies to the original owner and is not transferable.
Stainless Steel Sinks It is the installer/consumers responsibility : Installation of any sink is the responsibility of the customer or the customer’s installer. We highly recommend installation (in particular flush mount installations) to be done by qualified and experienced SOXPEHUV stonemasons or cabinet makers. All plumbing connections to the sink must be undertaken by a qualified plumber RU FDELQHW PDNHU; ALWAYS check the sink for blemishes or imperfections before installation.
Chambord Ceramic Sinks It is the installer/consumers responsibility : Installation of any sink is the responsibility of the customer or the customer’s installer. We highly recommend installation to be done by qualified and experienced SOXPEHUV stonemasons or cabinet makers. All plumbing connections to the sink must be undertaken by a qualified plumber RU FDELQHW PDNHU; ALWAYS check the sink for blemishes or imperfections before installation.
Schock Granite Sinks It is the installer/consumers responsibility : Installation of any sink is the responsibility of the customer or the customer’s installer. We highly recommend installation to be done by qualified and experienced SOXPEHU stonemasons or cabinet makers. All plumbing connections to the sink must be undertaken by a qualified plumber RU FDELQHW PDNHU; ALWAYS check the sink for blemishes or imperfections before installation.
Kitchen & Bathroom Tapware and Showers It is the installer/consumers responsibility : Installation of any Kitchen or Bathroom Tapware and Shower Product is the responsibility of the customer or the customer’s installer; ALWAYS check the Product for blemishes or imperfections before installation.
15.There has been damage to the product by physical or chemical products. This includes, but not limited to, metallic souring pads and steel wool pads, cast iron, bleaches, solvents, detergents, drain cleaning products or other liquids or agents which could lead to staining or discolouration of the surface.
Toilets, Baths and Basins It is the installer/consumers responsibility : Installation of any Toilet, Bath or Basin Product is the responsibility of the customer or the customer’s installer; ALWAYS check the Product for blemishes or imperfections before installation.
Warranty Periods (As of September 1, 2019) Previous update July 1, 2019 Residential Warranty Warranty applies to the use of products listed below in residential homes. The warranty period commences on the date of purchase or, for new homes, the date of handover, See our Terms of Warranty, Conditions & Exclusions on our products at the start of this document for further details.
Bathroom Tapware Brand Gessi Gessi Emporio Armando Vicario Gareth Ashton & MixMaster Warranty • • • • • • • • • • • • • • • • • 15 years replacement Cartridge 7 years replacement Product or Parts 5 years Labour 5 years on Coloured Finishes 15 years replacement Cartridge 7 years replacement Product or Parts 3 years Labour 5 years on Coloured Finishes 15 years replacement Cartridge 7 years replacement Product or Parts 1 year Labour 3 years on Coloured Finishes 15 years replacement Cartridge 7 years repla
Showers (On Rails) Brand Gessi Gessi Emporio Armando Vicario Gareth Ashton Warranty • • • • • • • • • • • • • 7 years replacement Parts 3 years Labour 5 years on Coloured Finishes 7 years replacement Parts 3 years Labour 5 years on Coloured Finishes 7 years replacement Parts 1 year Labour 3 years on Coloured Finishes 7 years replacement Parts 1 year Labour 5 years on PVD Coloured Finishes 3 years on Painted, Galvanic & Powder Coated Coloured Finishes Bathroom Accessories Brand Gessi Gessi Emporio Arma
Commercial Warranty Warranty applies to the use of products listed below in Commercial applications that include Hotels, Hospitals, Schools, Aged Care Facilities, Factories, Motels. The warranty period commences on the date of purchase or, for new premises, the date of handover, See our Terms of Warranty, Conditions & Exclusions on our products at the start of this document for further details.
Bathroom Tapware Brand Gessi Gessi Emporio Armando Vicario Gareth Ashton & MixMaster Warranty • • • • • • • • • • • • • • • • 15 years replacement Cartridge 7 years replacement Product or Parts 3 years Labour 1 year on Coloured Finishes 15 years replacement Cartridge 7 years replacement Products or Parts 3 years Labour 1 year on Coloured Finishes 15 years replacement Cartridge 7 years replacement Product or Parts 1 year Labour 1 year on Coloured Finishes 15 years replacement Cartridge 7 years replaceme
Showers (On Rails) Brand Gessi Gessi Emporio Armando Vicario Gareth Ashton Warranty • • • • • • • • • • • • 7 years replacement Parts 3 years Labour 1 year on Coloured Finishes 7 years replacement Parts 3 years Labour 1 year on Coloured Finishes 7 years replacement Parts 1 year Labour 1 year on Coloured Finishes 7 years replacement Parts 1 year Labour 1 year on Coloured Finishes Bathroom Accessories Brand Gessi Gessi Emporio Armando Vicario Gareth Ashton Warranty • • • • • • • • 7 years on Faulty Pa
Warranty Claims Process Warranty Claims only cover products that are installed. If the product has not been installed, please return to the product to the place of purchase. To process a Warranty Claim with Abey Australia, the process is as follows: 1. Scan and save your proof of purchase/invoice; 2. Log on to the Abey Australia website www.abey.com.au 3. Go to the After Sales & Service section located at the bottom of the home page www.abey.com.au/after-sales/; 4.
