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Foreign substance such as:
Introducing liquid (juice, water, etc…) into the product
Introducing foreign objects (paper clips, coins, screws, etc…) into the product
Misuse-the product may or may not show visible signs of this damage:
Plugging power into the wrong jack
Using the wrong AC adapter with a product
Modifying the product
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, including without limitation,
software changes or modification in any way by someone other than AbleNet or its
authorized service centers, are excluded from coverage.
Altered Products. Products with (a) serial numbers or date tags that have been removed,
altered, or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched serial numbers; or (d) products that have been altered without AbleNet’s
consent, are excluded from coverage.
The following is a list of actual examples that would not be covered by warranty:
Spilling juice into a BIGmack.
Dropping a product into a sink/pool.
Switch cord ripped off by getting it got caught in the wheelchair.
Switch modified by adding springs under the switch cap.
Switch cord was modified by soldering a different size connector on the end.
Battery was so old that it corroded that it damaged the circuit board.
PowerLink is bent and receptacles broken (presumably due to dropping or dropping
something onto product).
Parts broken loose inside and visible damage to outside of product.
Products that don’t work because the battery is dead and resume working with
installation of a new alkaline battery.
The following is a list of actual examples that would be covered by warranty:
Products that show no visible signs of damage but never worked possibly due to PCB
failure or other manufacturing issue.
Products that show no visible sign of excessive damage (scratches and scuffs are not
considered excessive) but stop working properly.
Products that work intermittently.
Products that work but not properly and show no signs of excessive damage and/or
introduction of foreign objects.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE LIMITED WARRANTY,
OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS