Troubleshooting guide

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NetBridge Trouble Shooting

Guide

Known.Issues.

The NetBridge has the following known issues:

Coin.Cell.Battery.

The NetBridge’s internal clock is powered by the coin cell battery located on the circuit

board of the device. If this battery is damaged or dies, this will cause an error in the

system where the NetBridge’s internal clock is unusable. This causes the NetBridge to

freeze during boot. The following process can be used to determine if this issue is

present:

1. Power on the NetBridge.

2. Watch the USB LED of the NetBridge. If the internal clock of the NetBridge is

unusable, the USB LED will continuously loop, displaying a pattern of illuminating

yellow, blue, yellow, green; meanwhile, all other LEDs of the NetBridge will remain

off.

To resolve this issue, perform the following steps:

1. Power off the NetBridge.

2. Use the four rubber feet screws to remove the case of the NetBridge.

3. Remove the coin cell battery from the battery holder located on the NetBridge circuit

board next to the Restart and Default configuration buttons.

4. (Optional) Insert a new 3V coin cell battery into the NetBridge.

a. Note: If a working coin cell battery is not connected to the NetBridge, it will

not be able to save its date/time over reboots. However, this will not affect

overall performance, so it is safe to leave the coin cell battery out.

5. Re-attach the NetBridge case.

6. Power the NetBridge on and verify that it boots properly.