User's Manual

Choppy video
Mobile devices can’t connect to QuadCineView
1. Please make sure the transmitter and receiver are set
to the same group.
2. Please check that the antennas are securely mounted.
1. Please check whether the HDMI cable of the camera is
correctly plugged into the HDMI IN port of the transmitter.
2. Please check if the video format and other information are
shown on the display interface; if not, please check the HDMI
cable and see if the HDMI of the camera has a video output.
3. Please check if the HDMI video format of the camera is
compatible with the formats supported by the product.
1. Please check that the antennas are securely mounted.
2. Please make sure there are no metals or cables around the
antennas that can cause signal blocking.
3. Please switch to another channel manually.
App fails to find the latest firmware
1. Please check if the WiFi connection of your mobile device can
access the internet properly.
2. Please check if the mobile device has automatically connected to
the HE's WiFi signal. If so, please change to another WiFi CineView
connection that can access the internet properly and try again.
CineView HE has two WiFi signals, one is 2.4G and another is 5G.
Please confirm that the mobile devices are connected to “Accsoon_****".
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