User's Manual

Troubleshooting
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3. If you cannot access the on-board configuration program via a serial port
connection:
• Be sure you have set the terminal emulator program to VT100 compatible, 8
data bits, 1 stop bit, no parity and 9600 bps.
• Check that the null-modem serial cable conforms to the pin-out connections
provided on page B-3.
4. If you forgot or lost the password:
• Set the access point to its default configuration by pressing the reset button
on the back panel for 5 seconds or more. Then use the default user name
“admin” and a null password to access the management interface.
5. If all other recovery measure fail, and the access point is still not functioning
properly, take any of these steps:
• Reset the access point’s hardware using the console interface, web interface,
or through a power reset.
• Reset the access point to its default configuration by pressing the reset button
on the back panel for 5 seconds or more. Then use the default user name
“admin” and a null password to access the management interface.