Quick Installation Guide

Troubleshooting
21
Network Connection Problems
If the Link LED on the Wireless LAN Card does not light, or if you cannot access any
network resources from the notebook, check the following:
• Make sure the correct software driver is installed for your operating system. If
necessary, try reinstalling the driver.
• Make sure the computer and other network devices are receiving power.
• The access point you want to connect to may be defective. Try using another access
point.
• If you cannot access a Windows or NetWare service on the network, check that you
have enabled and configured the service correctly. If you cannot connect to a particular
server, be sure that you have access rights and a valid ID and password.
• If you cannot access the Internet, be sure you have configured your system for TCP/IP.
If your wireless station cannot communicate with a computer in the Ethernet LAN when
configured for Infrastructure mode, check the following:
• Make sure the access point that the station is associated with is powered on.
• If you still cannot connect, change the access point and all the stations within the BSS
to another radio channel.
• Make sure the SSID is the same as that used by the access point for a station with
roaming disabled, or the same as that used by the access points in the extended
service set (ESS).
wn3306-ZZ.book Page 21 Friday, April 18, 2003 3:55 PM