User Manual

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A TROUBLESHOOTING
USB ADAPTER INSTALLATION PROBLEMS
If your computer cannot find the EZ Connect Wireless USB Adapter or the
network driver does not install correctly, check the following items:
◆ Make sure the adapter is connected to the USB port. Check for any
hardware problems, such as physical damage to the adapter’s
connector.
◆ Try the adapter in another USB port. If this also fails, try using another
SMCWUSBS-N3 wireless adapter that is known to operate correctly.
◆ Check for a defective computer or USB port by trying the adapter in
another computer that is known to operate correctly.
NETWORK CONNECTION PROBLEMS
If the Link/Activity LED on the USB adapter is not lit, or if you cannot
access network resources from the computer, check the following:
◆ Make sure the correct software driver is installed. Try reinstalling the
driver.
◆ Make sure the computer and other network devices are receiving
power.
◆ The access point you want to connect to may not be functioning
correctly. Try using another access point.
◆ If you cannot access a Windows service on the network, check that you
have enabled and configured the service correctly. If you cannot
connect to a particular server, be sure that you have access rights and
a valid ID and password.
◆ If you cannot access the Internet, be sure you have currently
configured your system for TCP/IP.
If your wireless station cannot communicate with a computer on the
Ethernet LAN when configured for Infrastructure mode, check the
following: