User's Manual

PPENDIX

| Troubleshooting

Cannot Access Web Management

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CANNOT ACCESS WEB MANAGEMENT

If the management interface cannot be accessed using a web browser:

◆ Be sure the management station is correctly configured for TCP/IP. The

IP settings should be set to “obtain an IP address automatically.”

◆ Try a Ping command from the management station to the unit’s IP

address to verify that the entire network path between the two devices

is functioning correctly.

◆ Check that the management station has a valid network connection and

that the Ethernet port that you are using has not been disabled.

◆ Check the network cabling between the management station and the

unit. If the problem is not resolved, try using a different port or a

different cable.

FORGOT OR LOST THE PASSWORD

Set the unit to its default configuration by pressing the reset button on the

base for 5 seconds or more. Then use the default password to access the

management interface.

RESETTING THE UNIT

If all other recovery measures fail and the unit is still not functioning

properly, take either of these steps:

◆ Reset the unit using the web interface, or through a power reset.

◆ Reset the unit to its factory default configuration by pressing the reset

button on the base for 5 seconds or more. Then use the default

password to access the management interface.