Technical data
95
Testing blood glucose
5
Is the measurement optics cover properly and firmly in place 
on the meter (see Chapter 9 “Cleaning your meter”)?
yes
Are the test strips past their expiry date (look next to the 
symbol on the test strip container label and also look in the 
display to see if exp is shown)?
no
Are the test strip guide and measurement optics clean (see 
Chapter 9 “Cleaning your meter”)?
yes
Have you observed the proper storage conditions for the 
meter and test strips (see Chapter 12 “Measurement and 
storage conditions” and the package insert that came with 
the test strips)?
yes
If you have responded correctly to all these questions and still receive 
implausible results or error messages, please call your local customer 
support and service centre (see Chapter 19).
You may also receive implausible results or error messages if your 
meter has been dropped. In this instance, too, please call your local cus-
tomer support and service centre.










