Operator`s manual
14 of 16
C. Meter Reset Procedure
1.
Place the meter face down on a level surface.
2.
Press the reset button in the middle of the battery 
pack using a tool such as a screwdriver or a paper 
clip.
3.
Turn over the meter.
a.
The Roche logo is displayed.
b.
If the Roche logo does not appear within 60 
seconds, place the meter on a base unitfor a 
minimum of 15 minutes to recharge the 
battery.
c.
Within a short period of time, the meter 
Version’s screen will appear, displaying the 
version numbers of the meter components.
4.
The screens for entering the date and the time 
appear if date and time need to be set. If needed, 
enter the correct date and time, confirm each 
screen with 
.
5.
To ensure successful troubleshooting, Dock the 
meter in the base unit and let it download 
completely for SYNCHRONIZATION of the 
meter’s Date and Time with the System’s Date and 
Time.
6.
Finally, the Power Up/Stand By Screen and the 
Main Menu are displayed.
D. Broken / Inactive Meters
1. Meters that fail to perform properly or have failed QC cannot be used for 
patient testing.
2. Meters removed from service must be returned to Clinical Engineering for 
evaluation, downloading of data, and meter replacement.
3. For assistance, please call Clinical Engineering at 3-1727 (general 
number) or refer to Clinical Engineering contact list below.
E. Network Connectivity Problem
1. For reporting patient’s results during downtime due to Result Interface
Problem, please follow Nursing Protocol or your Department/Unit Policy.
2. To Look-up Results directly the meter when results are not interfacing to 
APEX/EMR, see page 11 (XVIII Downtime) on how to retrieve results 
when connectivity is down.
3. For assistance, please contact IT/LIS Department (415) 353-9000 or 
(415) 514-4100 or put an IT ticket request on-line at 
https://servicenow.ucsfmedicalcenter.org
Rev 1, Ver 2, 9/9/2013










