StorConn GUI User’s Manual
User’s Manual Notice Product features and specifications described in this manual are subject to change without notice. The manufacturer shall not be liable for any damage, or for the loss of information resulting from the performance or use of the information contained herein. Trademarks Accusys and the names of Accusys products and logos referenced herein are trademarks and/or service marks or registered trademarks and/or service marks of Accusys, Inc.
User’s Manual About this manual Congratulations on your selection of the StorConn GUI (graphical user interface). StorConn supports web-based real time local or remote monitoring of a RAID. It is designed to be used in conjunction with Accusys DeskRAID/InneRAID linked to each host. This manual covers all the information in detail. Intended user This manual is designed and written for users installing and using StorConn. The intended user should have working knowledge of RAID planning and data storage.
User’s Manual NOTICE 1 TRADEMARKS ......................................................................................................................................................1 ABOUT THIS MANUAL...........................................................................................................................................2 GUIDE TO CONVENTIONS ......................................................................................................................................2 1.
User’s Manual 4.4. REMOTELY ACCESSING STORCONN .............................................................................................................28 5. TROUBLE SHOOTING..................................................................................................................30 6. CONTACT ACCUSYS.....................................................................................................................33 ACCUSYS, INC..................................................................
User’s Manual 1. Introduction to StorConn This chapter introduces the features and capabilities of StorConn. You will find: 1.1. Key features: Details of key features 1.2. Operating systems supported list: A checklist of operating systems supported 1.3. Installation prerequisites: A checklist of pre-installation assumptions 1.1. Key features StorConn is designed to be used in conjunction with Accusys DeskRAID/InneRAID.
User’s Manual 1.2. Operating systems supported list z Windows 2000 z Windows XP z Windows 2003 z Windows Vista z Windows 2008 z Mac OSX z Linux Fedora/Red hat 1.3. Installation prerequisites StorConn is designed to be used in conjunction with Accusys DeskRAID/InneRAID (up to four RAID boxes per host).
User’s Manual 2. Setting up StorConn in Windows This chapter details the installation, setup and configuration process for StorConn on a Windows XP/2000/2003/Vista/2008 operating system. The screens shown are taken from Windows XP. 2.1. Installation flowchart The set up process follows these steps: Install StorConn . z Install StorConn. Configure StorConn z Launch StorConn. z Configure mail alert settings. Remotely access StorConn z Install web server software on the host machine.
User’s Manual 2.2. Software Installation Install StorConn The StorConn program can be downloaded from http://www.accusys.com.tw. The below steps will guide you to install the program. 1. Double click the Setup.exe file to start to install StorConn. The Welcome dialog box will appear. 2. Click Next to continue with the setup. 3. Read the license agreement carefully. Select Agree if you accept the terms of the agreement to continue the setup. 4.
User’s Manual 9. Two shortcut icons will be created on desktop after software installation. StorConn Server is to launch StorConn GUI program. Monitor Window is to open StorConn monitor window. 2.3. Configure StorConn 1. To launch StorConn Server, go to Start > Programs > StorConn> StorConnServer. 2. The Detect Option dialog box will appear prompting you to scan the RAID box. StorConn supports in-band and out-band connection.
User’s Manual 2. Once the scan is finished, The StorConn RAID Information dialog box appears. This identifies the properties of the RAID box detected and its current status. RAID information includes: Serial Number: the serial number of the RAID box. Product ID: the product ID of the RAID box. Type: the port that StorConn program uses to communicate with the RAID box. Port: specifying the port detected.
User’s Manual Configure Setup Configure mail alert setting. The mail alert settings should be configured so that, in the event of a RAID failure, the RAID administrator will be notified at once. The mail alert settings allow this to be done via email, so the administrator can passively monitor RAID status from anywhere, without having to keep monitoring StorConn. The steps below will guide you to configure the mail alert settings: 1. Click Config.Setup. The System Configuration Setup dialog box will open.
User’s Manual Open monitor window Monitor your RAID box with StorConn. Click this option to open the monitor window on local computer. The StorConn browser window displays the following information: 1. RAID box tab: Allow customer to select which RAID to monitor. 2. RAID box information: Lists model name, serial number and current RAID level. 3. Disk status: Allows you to monitor the status of each of the disk drives. 4.
User’s Manual 2.4. Monitoring RAID status with StorConn The StorConn browser allows you to remotely monitor the status of your RAID in real time. 2.4.1. Remotely monitor StorConn Open a browser on an Internet-connected computer. Enter the url http://ip:web server port where ip is the IP address determined in Installing StorConn above, web server port is the System Configuration Setup.
User’s Manual 7. Thermometer status: Display the status of system thermometer. 8. Message window: Provides RAID box number, date, time, message when event occur. 9. Read SMART data of disk: Allow customer to read SMART states of disk. (Click disk icon, SMART information of the disk will display on the screen) 2.5. Management The StorConn support RAID capacity expansion and level migration (76200 only) and allows you to do RAID configuration and display the environment info. (Only for ACS-78100) 2.5.
User’s Manual Caution During the expansion process, please don’t turn off the system or pull out disk. Note If set up the state of the disk into a Dynamic disk, the expand function only can be use in 2R0 to R5. 2.5.2 RAID Configuration 1. Click Configuration form Monitor Windows and the Enter Password dialog box pops out on the screen. 2. You will be prompted to enter the Password. The default password is 0000 (four zeros). Click Ok, the Configure Setting dialog box will appear. 3.
User’s Manual 2. Please shutdown host to let new RAID can be created. Two ways can be shutdown the host. 3. If you select “Yes”, the host will shut down automatically in 15 seconds. 4. Please operate according to the content of message to let array effective 5. If you select “No” to shutdown the host by manual. Please follow the steps of Message to let Array effective. 2.5.2.2 Change password 1. Click Change password and the Change PassWord dialog box pops out on the screen. 2.
User’s Manual 2.6 Uninstall StorConn This section details the software un-installation process for StorConn on a Windows XP/2000/2003 operating system. The screens shown are taken from Windows XP. The steps below will guide you to uninstall StorConn Server in Windows: 1. Go to Start > Programs >StorConn> Uninstall StorConn 2. The uninstaller dialog box will appear, chick Next to continue. 3. You will be prompted to Click Finish to complete the un-installation and exit. http://www.accusys.com.
User’s Manual 3. Setting up StorConn on Mac This chapter details the software installation, setup and configuration process for StorConn on a Mac operating system. The screens shown are taken from Mac Pro. 3.1Installation flowchart The set up process follows these steps: z Install StorConn In a Mac OS X Server environment there is no need to first install a Web Server. You can begin installing StorConn right away. z The Installation procedure of StorConn in Mac OS X Server and workstation are the same.
User’s Manual Software installation Follow the steps below to install StorConn on a Mac OS X operating system. 1. Insert the GUI program CD-ROM that delivered with RAID box package. 2. Extract Mac_StorConn.pkg.zip from CD-ROM to Desktop or a directory prefer. 3. Click on Mac_StorConn.pkg to begin installation of the StorConn GUI program on Mac system. 4. Choose the drive that you want to install the program and Click on Continue to next step. http://www.accusys.com.
User’s Manual 5. Configuring mail alert settings. Before installing StorConn, you must set the mail alert values. In the event of a RAID malfunction, an alert email will be sent to the RAID administrator at a specified address. 6. Enter the following values: Mail Server: Enter the IP address of the mail server in your network Sender: Enter an email address to identify the source of the alert email Receiver: Enter up to three e-mail addresses to which an email will be sent.
User’s Manual Launching StorConn Server 1. Find and access into the /Application folder. 2. Find StartGUI and click on it to run the program. 3. As the StorConn launches, the program will automatically scan for RAID box connected. A response similar to that beside should appear. Once the scan is completed, details of the Accusys RAID subsystems found will be listed. You will be asked Accept?!!. If all controllers have been located, type y. 4.
User’s Manual Remotely accessing StorConn Note Java Runtime Environment must be installed for StorConn to be successfully displayed on a browser and JRE version must be 5.0 or later. If JRE is not already installed, the application can be downloaded free from http://java.sun.com/downloads/ 1. Open a browser on an Internet-connected computer. Enter the URL http://ip:3128/ where the IP is the IP address of the host machine and the port number is fixed at 3128.
User’s Manual 1. RAID box tab: Allow customer to select which RAID to monitor. 2. RAID box information: Lists model name, serial number and current RAID level. 3. Disk status: Allows you to monitor the status of each of the disk drives. 4. Disk information: Lists model name and capacity of each of the disk drives. 5. Re-build / initialize progress: Tracks the re-building or initialization process. 6. Fan Status: Display the status of fan. 7. Thermometer status: Display the status of system thermometer. 8.
User’s Manual 4. Setting up StorConn in Linux This chapter details the software installation process for StorConn on a Linux operating system. The screens shown are taken from Fedora code 6. Installation flowchart The set up process follows these steps: Install StorConn z In a Linux environment there is no need to first install a Personal Web Server. You can begin installing StorConn right away.
User’s Manual Software Installation 1. Insert the GUI program CD-ROM. 2. ExtractStorConn_Linux-1.0-1.i38 6.rpm from CD-ROM to Desktop or a directory preferred. 3. Click on StorConn_Linux-1.0-1.i386.rpm to begin installation of the StorConn GUI program on Linux system. 4. Choose the drive that you want to install the program and Click on Continue to next step. 5. Configuring mail alert settings. Before installing StorConn, you must set the mail alert values.
User’s Manual 6. Enter the following values: Mail Server: Enter the IP address of the mail server in your network Sender: Enter an email address to identify the source of the alert email Receiver: Enter up to three e-mail addresses to which an email will be sent. Please add semicolon between mail address. Notify time (minutes): Enter the interval time between successive alert email dispatches (minimum value: 1 / maximum value: 65536) COM Port 1~4: Mac users should keep the default setting. 7.
User’s Manual 4.3 Launching StorConn Server 1. Find and access into the /Application/Accessories/terminal . Open a terminal console. 2. Text in StartGUI on command line of terminal to launch the StorConn program. 3. As the StorConn launches, the program will automatically scan for RAID subsystems. A response similar to that beside should appear. Once the scan is completed, details of the Accusys RAID subsystems found will be listed. You will be asked Accept?!!.
User’s Manual 4.4 Remotely accessing StorConn Note Java Runtime Environment must be installed for StorConn to be successfully displayed on a browser and JRE version must be 5.0 or later. If JRE is not already installed, the application can be downloaded free from http://java.sun.com/downloads/ 1. Open a browser on an Internet-connected computer. Enter the URL http://ip:3128/ where the IP is the IP address of the host machine and the port number is fixed at 3128.
User’s Manual 1. RAID box tab: Allow customer to select which RAID to monitor. 2. RAID box information: Lists model name, serial number and current RAID level. 3. Disk status: Allows you to monitor the status of each of the disk drives. Open a browser on an Internet-connected computer. Enter the url http://ip/ where ip is the IP address of the host machine. 4. Disk information: Lists model name and capacity of each of the disk drives. 5.
User’s Manual 5. Trouble shooting This chapter details the event messages and the possible solution for trouble shooting during using StorConn. The StorConn displays following error screens. Please find follow information for trouble shooting or connect Accusys Internet Support Center as http://support.accusys.com.tw. RAID Fail If one disk drive in a RAID 0 array fails, or two disk drives in a RAID 5 or RAID 1 array, all data on the array is lost and cannot be recovered.
User’s Manual Controller Fail If a COM Port fails, StorConn displays one of the following screens: 1. No Controller Connected: RAID box is not connected to the host What to do if there is this message? A. Please check your COM port and RS232 cable. 2. Network Connect Fail: Server & applet network connection doesn’t work, or server was terminated. What to do if there is this message? A. Restart the StorConn software program. http://www.accusys.com.
User’s Manual 3. Controller Fail: Controller shutdown or connection error. What to do if there is this message? A. Re-boot RAID box and re-start the StorConn server. Other Messages Event Message Description Action for solve Fan is abnormal! FAN Abnormal Call your vendor. Battery is abnormal Battery Abnormal Call your vendor. Disk failed! Disk Fail Replace the file disk. Disk is rebuilding! Disk Rebuild Start Just notice that the disk is start to rebuilding.
User’s Manual 6. Contact Accusys Accusys, Inc. • 5F, No. 38, Taiyuan St , Jhubei City, Hsinchu County 30265, Taiwan R.O.C. • Tel : +886-3-560-0288 • Fax : +886-3-560-0299 • Website: www.accusys.com.tw • Sales : sales@accusys.com.tw • Support: support@accusys.com.tw Accusys U.S.A., Inc. • 46710 Fremont Blvd. Fremont, CA 94538, U.S.A. • Tel:+1-510-661-0800 • Fax:+1-510-661-9800 • Toll-free number:+1-866-277-5888 • Website: www.accusysusa.com • Sales : sales@accusysusa.
User’s Manual Accusys EU B.V • Columbusstraat 22-26, Distripark Eemhaven, 3165 AD Rotterdam, Netherlands • Tel : +31-10-4284117 • Fax : +31-10-4284114 • Website: www.accusyseu.com • Sales : sales@accusyseu.com • Support: support@accusyseu.com Accusys Korea, Inc. • Baegang B/D 5F Shinsa-Dong 666-14 Kanggnam-Gu, Seoul, Korea • Tel : (02)6245-9050 • Fax : (02)3443-9050 • Website: www.accusys.co.kr • Email : sales@accusys.co.kr http://www.accusys.com.