User Manual

33
6 FAQs and Solutions
If you have any questions about the phone, please find the solutions
from the table below.
FAQs Causes Solutions
Poor reception When you use your
phone at poor reception
areas, for example,
near high rise buildings
or base rooms, the
radio wave cannot be
transmitted effectively.
Avoid this as far as
you can.
When you use your
phone at network traffic
congestion, such as
working time and
off-duty time, the
congestion can result in
poor reception.
Avoid this as far as
you can.
This is related to the
distance to base station
in question.
You may ask the
network service
provider to provide
service coverage
map.
Echoes or
noises
The trunk line of
network is in bad
condition. It is a regional
problem.
Hang off the call and
dial again. Choose
another better line.
In some areas, the call
lines are in bad
condition.
Shorter
standby time
The standby time is
relevant to network
settings.
In poor reception
areas, turn off your
phone temporarily.
Replace the batteries Change with a new
battery.