User's Manual
Table Of Contents
- TravelMate 2000/2500
- Revision History
- Copyright
- Conventions
- Preface
- Table of Contents
- Ch.1 System Introduction
- Ch.2 System Utilities
- Ch.3 Machine Disassembly and Replacement
- General Information
- Disassembly Procedure Flowchart
- Removing the Battery
- Removing the Memory Module
- Removing the Wireless LAN Board and the Modem Board
- Removing the Hard Disk Drive Module
- Removing the LCD Module
- Disassembling the LCD Module
- Disassembling the Main Unit
- Removing the Keyboard
- Removing the RTC Battery
- Removing the Fan
- Removing the Thermal Module
- Removing the Processor
- Installing the Processor
- Removing the Upper Case Assemly
- Removing the Touchpad Board
- Removing the Touchpad Cable
- Removing the VGA Thermal Plate
- Removing the CPU Heatsink Plate
- Removing the Second Fan Bracket
- Removing the ODD Module(1)
- Removing the ODD Module(2)
- Removing the HDD Bracket
- Removing the Main Board
- Removing the DC Board
- Removing the I/O Port Bracket
- Removing the PCMCIA Slot
- Removing the Speaker Set
- System Upgrade Procedure
- Ch.4 Troubleshooting
- Ch.5 Jumper and Connector Locations
- Ch.6 FRU (Field Replaceable Unit) List
- App.A Model Definition and Configuration
- App.B Test Compatible Components
- App.C Online Support Information
Chapter 4 74
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does not go
on or stay on.)
“Power System Check” on page 76.
POST does not complete. No beep or error
codes are indicated.
“Power-On Self-Test (POST) Error Message” on
page 79
“Undetermined Problems” on page 87
POST detects an error and displayed messages
on screen.
“Error Message List” on page 80
Other symptoms (i.e. LCD display problems or
others).
“Power-On Self-Test (POST) Error Message” on
page 79
Symptoms cannot be re-created (intermittent
problems).
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 79
“Intermittent Problems” on page 86
“Undetermined Problems” on page 87
Troubleshooting
Chapter 4