TravelMate 4060 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on TravelMate 4060 service guide. Date 200512/27 II Chapter Chapter 1 Updates Revise memory specification to 533MHz on page 19. 2006/01/17 Chapter 1 Update LCD panel specification on page 25. 2006/02/15 Chapter 3 Revise disassembling SOP on chapter 3. 2006/9/18 Chapter 6 Revise touchpad board to main board FFC part number.
Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Chapter 4 Troubleshooting 58 System Check Procedures . . . .
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Chapter 1 System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Platform T Intel® Pentium® M 730/740/750/760/770/780 processor (2MB L2 cache, 1.60/1.73/1.86/2/2.13/ 2.26 GHz, 533 MHz FSB) T Intel® Pentium® M 725 processor (2MB L2 Cache, 1.60 GHz, 400 MHz FSB) T Intel Celeron M processor 360/370/380 (1 MB L2 cache, 1.40/1.50/1.
Input devices T 88-/89-key Acer FineTouchTM keyboard T Touchpad with 4-way integrated scroll button T Four easy-launch buttons T Two front-panel buttons: wireless LED-button and Bluetooth® LED-button I/O interface 2 T Three USB 2.
System Block Diagram A B C D 1 CPU CORE SENTECH SC451ITSTR SYSTEM 3V/5V MAXIM MAX1999 Page:23 Page:24 +3VPCU +3V_S5/+3VSUS +3V +5VPCU +5VSUS +5V +15V +1.8VSUS +1.8V NCP5214 +0.9VSUS ON +0.9V +1.5V SENTECH SC1470 SENTECH SC4215 SENTECH SC1565 SI9183-AD +1.5V_S5 +2.5V +1.
Board Layout Top View 4 TravelMate 4060
Bottom View 1 SW1 Lid Switch 2 CN1 3 CN2 Launch Board Connector 4 CN3 Modem Connector 5 CN7 Keyboard Connector 6 CN4 Bluetooth Module Connector 7 CN5 Touchpad Board Connector 8 CN6 Internal Microphone Connector 9 U17 Clock Generator 10 U4 PCMCIA Connector 11 CN9 MDC Connector 12 CN11 Internal Speaker Connector 13 CN13 Power Jack 14 CN12 CRT Connector 15 CN14 Battery Connector 16 CN15 Optical Disk Drive Connector 17 CN17 RJ45 & RJ11 Connector 18 CN26 Wirel
6 21 CN20 USB Connector 22 CN21 USB Connector 23 U19 BIOS ROM 24 U4 EC PC97551 (Power and I/O Connector) 25 CN22 RTC Battery 26 CN18 Memory Socket 1 27 U1 LAN Chipset RTL8100CL 28 CN19 Memory Socket 2 29 U18 South Bridge 30 CN24 PCMCIA Connector 31 CN25 HDD Connector 32 CN27 USB Connector 33 CN28 Line-out/SPEDIF Jack 34 CN29 Microphone Jack 35 CN30 Line-in Jack 36 SW3 WLAN Button 37 SW2 Bluetooth Button 38 LED2 Charger LED 39 LED1 Power LED 40 U22
Panel This is a brief introduction to the I/O ports, the features and the indicators. Front view # Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output. 2 Microphone Internal microphone for sound recording. 3 Keyboard For entering data into you computer. 4 Palmrest Comfortable support area for your hands when you use the computer.
Closed front view # Description Left and right speakers deliver stereo audio output. 2 Power indicator Lights up when the computer is on. 3 Battery indicator Lights up when the battery is being charged. 4 Bluetooth communication button/ indicator Press to enable/disable the Bluetooth function. Indicates the status of Bluetooth communication (optional).
# Icon Item/ Port Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 LED indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical drive tray from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off.
# Icon Port Description 1 Power jack Connects to an AC adaptor. 2 External display port Connects to a display device (e.g., external monitor, LCD projector). 3 Security keylock Connects to a Kensington-compatible computer security lock. Bottom view # 1 Item Hard disc bay Description Houses the computer’s hard disc (secured by a screw). 2 Battery release latch Unlatches the battery to remove the battery pack. 3 Battery bay Houses the computer’s battery pack.
Indicators The computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel. Icon Function Icon Description Function Description Caps Lock Lights when Caps Lock is activated. Num Lock Lights when Numeric Lock is activated. Media activity Indicates when the hard disk or optical drive is active. Power Lights when the computer is on. Battery Lights when the battery is being charged. Bluetooth Indicates the status of Bluetooth communication.
ction Function Hot Key Icon Function Description Fn-F1 Description Easy-Launch Buttons Fn-F2 Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. They are mail, Web browser, Acer Empowering key “ eManager" on page 23 "Acer “, and one user-programmable button. "Acer “ to run the Acer eManager. The mail and Web buttons are pre-set ot email and internet programs, but can be reset by users.
Using the keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Description When @is on, all alphabetic characters typed are in uppercase. @ Num Lock + ] When ] is on, the embedded keypad is in numeric mode.
Keys Description Start button. Combinations with this key perform shortcut functions.
Hot Key Icon Function Description Fn-n Power Management Launches Power options. Fn-o Sleep Puts the computer in Sleep mode. Fn-p Display toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Fn-q Screen blank Turns the display screen backlight off to save power. Press any key to return. Fn-r Touchpad Toggle Turns the internal touchpad on and off. Fn-s Speaker toggle Turns the speakers on and off.
The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the key at the bottom-right of the keyboard (for Chinese keyboard), or hold and then press the <5> key at the upper-center of the keyboard.symbol at the upper-center of the keyboard (for European keyboard, you can use both method). NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1.
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and suuport. Touchpad basics The following items teach you how to use the touchpad: * Move your finger across the touchpad (2) to move the cursor. * Press the left (1) and right (4) buttons located on the edge of the touchpad to do selection and execution functions.
Hardware Specifications and Configurations System Board Major Chip Item Controller System core logic ® Intel 915GM+ICH6-M Memory controller ® Integrated in Intel 915GM Audio controller RealTek ALC260 HD audio interface PCMCIA controller for socket TI PCI1510A Video controller ® built-in Intel 915GM Power and Keyboard controller KBC NS97551 Wireless controller (mini PCI) Intel (The controller is on the Wireless LAN card. Please look at the wireless LAN card for controller details).
Second Level Cache Item Specification Cache scheme control Fixed-in write back System Memory Item Specification Memory controller built-in CPU Onboard memory size 0MB DIMM socket number 2 Sockets Supports memory size per socket 256MB(min)/1024MB(max) Supports maximum memory size 2GB with 2 SODIMM support Supports DIMM type DDRII Supports DIMM Speed 533MHz Supports DIMM voltage 1.8 V/0.
Modem Interface Item Specification Chipset CS1037 Internal Agere Scorpio chipset (Scorpio+CSP1037B) Fax modem data baud rate (bps) 14.4K Data modem data baud rate (bps) 56K Supports modem protocol V.92MDC Modem connector type RJ11 Modem connector location Right side Wireless Module 802.11b/g (optional device) Item Specification Chipset Data throughput 11M~54M bps Protocol 802.
Hard Disk Drive Interface Item Physical read/write heads 3/3/4 4/3/2 4 Disks 2/2/4 2/2/4 2 Spindle speed (RPM) 4200RPM 4200RPM 4200RPM 8MBytes (8192kbytes) 8MBytes Performance Specifications Buffer size 8MBytes (8192kbytes) Interface ATA-6 ATA/ATAPI-6 ATA/ATAPI-6 Data transfer, rate (host~buffer, Mbytes/ s) 100 MB/Sec 100 MB/Sec 100 MB/Sec 5 +/- 5% 5 +/- 5% DC Power Requirements Voltage tolerance 5 +/- 5% Combo Drive Interface Item Vendor & model name Specification Remark DVD/
Combo Drive Interface Item Specification Remark Format compatibility CD CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I /FMV (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video DVD DVD-ROM (Book 1.02), DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.
DVD-RW Interface Item Specification Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release Power Requirement Input Voltage 5 V +/- 5 % (Operating) Audio Interface Item Specification Audio Controller Realtek ALC260 (Audio amplifier: Maxim MAX9755) Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 18 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampl
Video Resolutions Mode Monitor Resolution 2048x1536 Hz 60 Resolution, colors and maximum refersh rate (Hz) in 256, 65K or 16.7M colors. NOTE: 16:9 aspect ratio monitors are supported on 1920x1080 and 848x480 on Windows(R)XP, Windows(R) 2000 and Windows(R)ME. The complete list of resolutions depends on the driver version and operating system. NOTE: resolutions are limited by the performance of the attached monitor. USB Port Item Specification USB Compliancy Level 2.0 OHCI USB 2.
Battery Item Specification Package configuration 4S2P for Sanyo and Panasonic Package voltage 41.8V / 9.6V 4S1P for Sanyo QC141,SIMPPLO and SONY LCD Item Specification Vendor & model name AU B154EW01-08 QDI QD15TL02-03 Screen Diagonal (mm) 15.4inch 15.4inch Active Area (mm) 331.2(H)x207.0(V) 331.2(H)x207.0(V) Display resolution (pixels) WXGA (1280x800) WXGA (1280x800) Pixel Pitch 0.2588(H)x0.2588(H)mm 0.2588(H)x0.
AC Adapter Item Efficiency Specification It should provide an efficiency of 83% minimum, when measured at maximum load under 115Vac. Output Ratings (CV mode) DC output voltage 19V Noise + Ripple 300mVp-pmax (20 MHz bandwidth) Load 0(min) 3.16A(max) Output Ratings (CC mode) DC output voltage 19V +/-1.0V for CV mode Constant current mode 3.6 +/- 0.
Environmental Requirements Item Specification Temperature Operating +0~+35 °C Non-operating -20~+65 °C Package storage -20~+65 °C Humidity Operating 10% to 90% RH, non-condensing Non-operating 10% to 90% RH, non-condensing (Unpacked) Non-operating 10% to 90% RH, non-condensing (Storage package) Vibration Operating (unpacked) Operation vibration: 1.0G ,X,Y,Zaxis, 30 minutes/axis Non-operating (unpacked) 5~27.1Hz: 0.6G 27.1~50Hz: 0.04mm (peak to peak) 50~500Hz: 2.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Information PhoenixBIOS Setup Utility Main Info. Security Boot Exit Intel (R) Pentium (R) processor 1.
Parameter UUID Number 31 Description This will be visible only when there is an internal LAN device present. UUID means Universally Unique ID, a method for computing object identifiers (OIDs). It uses the serial number in the local Ethernet card combined with the date and time to generate a 128 bit (16bytes) number. For Acer product, this field displays UUID number. A UUID string will be stored in the secured data area which is an alphanumeric string of maxium 16 bytes in length.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Main Security Boot Exit Item Specific Help System Time: [05:45:48] System Date: [08/30/2005] System Memory: 640 KB , , or selects field.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password Is Shows the setting of the user password. Clear or Set Supervisor Password Is Shows the setting of the Supervisor password. Please note that Supervisor Password controls access to the entire Setup. The Supervisor Password can be used to boot up when Password on boot is set to enabled.
2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field. IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. 5.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e. After setting the password, the computer sets the User Password parameter to “Set”. 5. If desired, you can enable the Password on boot parameter. 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help CD-ROM/DVD Drive + and - indicate device categories. Use to expand/collapses. Floppy Devices +Hard Drive Network Boot Boot order is top-down using only the top device in each category.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Advanced Security Exit Boot Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
41 Chapter 2
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat-bladed screw driver Hexed Screw Driver NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: . 43 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system NOTE: Aspire 9100 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module 4 screw pads M*4 LCD Bezel *6 hinges *2 brackets LCD Inverter Antenna set LCD Cover LCD Assembly *4 LCD LCD Cable LCD Brackets Screw List Item 45 Description A SCREW F040 9 5.0X5.0 9.5X(IO) R00 B SCREW M2.0X0.4P+3FP ZK(NL) C SCREW M2.5 K 5/2 X0.85 4 ZK(NL) D SCREW M2.5X0.45+10K NIL E SCREW M2.5X0.45+8K ZBL F SCREW M2.5X0.45P+3F NI G SCREW M3.0X0.
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch as shown. 3. Then remove the battery pack.
Removing the HDD Module/the Memory and the Wireless LAN Card/ the Thermal Module and the CPU/ODD Module and LCD Module Removing the HDD Module 1. Remove the two screws holding the HDD cover. 2. Remove the HDD cover. 3. Remove the screw fastening the HDD module to the notebook. 4. Then detach the HDD module from the notebook. Removing the Memory and the Wireless LAN Card 47 1. Remove the two screws that secure the RAM/Wireless cover. 2. Remove the RAM/Wireless cover. 3.
. Removing the Thermal Module and CPU 1. Remove the three screws holding the thermal door 2. Detach the thermal door. 3. Disconnect the fan cable from the main board. 4. Remove the three screws fastening the thermal module. 5. Disconnect the fan cable. NOTE: When you remove the screws fastening the thermal module, please follow the number order 3, 2, 1 on the thermal module. When you need to assemble the thermal module, fasten the screws as the order 1, 2, 3 on the thermal module. 6.
Removing the ODD Module 1. Remove the three screws holding the middle cover. 2. Detach the middle cover carefully. 3. Then remove the two screws fastening the keyboard. 4. Turn over the keyboard as shown. 5. Disconnect the keyboard cable from the main board then remove the keyboard. 6. Remove the screw that fastens the ODD module. 7. Turn over the notebook computer then detach the ODD module carefully.
3. Remove the two screws that secure the keyboard as shown. 4. Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard. 5. Pull out the antenna set with a tweezers then take out the antenna set from the main unit. 6. Disconnect the LCD coaxial cable. 7. Remove the four screws holding the right and the left hinge. Two on each side. 8. Then detach the LCD module from the main unit. . .
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the two screws holding the switch board. 2. Remove the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure the upper case. 6. Remove the 17 screws on the bottom as shown. 7. Detach the upper case assembly and place it next to the lower case assembly. 8.
4. Remove the three screws that secure the touchpad board. 5. Remove the touchpad board from the upper case. 6. Disconnect the touchpad board to touchpad FFC. 7. Remove the touchpad board to touchpad FFC from the uppwer case assembly. 8. Remove the four screws holding the touchpad bracket. 9. Detach the touchpad bracket from the upper case assembly. 10. Remove the touchpad from the upper case. 11. Remove the two screws that secure the bluetooth module. 12.
2. Detach the MDC cable from the main board. 3. Remove the two screws holding the modem board then disconnect the modem board from the main board. 4. Disconnect the speaker cable from the main board. 5. Remove the screw that secure the main board. 6. Remove the two screw nuts as shown. 7. The you can detach the main board from the upper case. 8. Remove the ttwo screws that fasten the N/B heatsink. 9. Remove the N/B heatsink from the main board as shown. 10.
IMPORTANT:When assembling/disassembling the main board, whenever there is a mylar on the main board (see the highlighted with red below; the mylar is sami-transparent, film-like stuff ), it should be transferred “if necessary” to the replacement main board. Because the main board mylar should be stuck to the main board to prevent the antenna cable and the main board components short circuit. The short could cause the main board or the antenna cable burned.
Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Disconnect the inverter board then remove it. 5. Remove the three screws holding the right hinge. 6. Then remove the three screws that secure the left hinge. 7. Remove one screw that secure the LCD bracket. 8. Remove another screw holding the LCD bracket on the other side. 9.
13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it..
Disassembling the External Modules Disassembling the HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding the HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module 57 1. Remove the four screws as the picture shows. 2. Remove the two screws that secure the optical disc drive and the ODD holder. 3. Push the ODD holder as shown. 4. Detach the ODD holder. 5.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 75. T If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 60. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 60.
Phoenix BIOS Beep Codes Code Beeps Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word du
Code Beeps POST Routine Description 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 59h 2-2-3-1 Test for unexpected interrupts Initialize POST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh Di
Code Beeps 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run T
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. External display does not work correctly.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 60): 75 1.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4060. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
TravelMate 4060 Exploded Diagram TravelMate 4060 FRU List Adapter NS ADP 19V 3.42A PA-1650-02QR 90~264V LF AP.06503.010 NS ADP 19V 3.42A SLS0335A19A57LF 90~264V EU AP.06506.002 NS ADP 19V 3.42A SADP-65KB DBHF 90~264V LF AP.06501.
TravelMate 4060 FRU List NS BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BT.T5003.001 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BT.T5005.001 BATTERY PANASONIC LI-ION 4S2P 4.4A ROHS BT.00805.003 BATTERY SIMPPLO PACK LI-ION 4S1P 2.0A BT.00407.001 BATTERY SANYO PACK LI-ION 4S1P 2.0A BT.00403.004 BATTERY SONY PACK LI-ION 4S1P 1.96A BT.00404.004 NS MODEM 56K (MDC)T60M845.02 EU 54.TAKV7.001 NS BLUETOOTH MODULE W/ANTENNA 54.T48V7.001 NS W/L 802.11B/G(WM3B2200BGMW2) KI.CAX01.
TravelMate 4060 FRU List NS MODEM CABLE 50.A510V7.001 NS POWER CORD US (3 PIN) 27.A03V7.001 POWER CORD PRC (3 PIN) 27.A03V7.003 POWER CORD KOERA ( Pin) 27.T23V7.006 POWER CORD EU (3 PIN) 27.A03V7.002 POWER CORD UK (3 PIN) 27.A03V7.004 POWER CORD ITALIAN (3 PIN) 27.A03V7.005 POWER CORD- SWISS 27.A03V7.007 POWER CORD AU (3 PIN) 27.A03V7.008 POWER CORD DANISH (3 PIN) 27.A03V7.006 POWER CORD AF (3 PIN) 27.T48V7.001 5 MIDDEL COVER ERGO W/BUTTON LIGHT GREEN SILVER 42.T50V7.
TravelMate 4060 FRU List NS 3 IN 1 DUMMY COVER 42.T51V7.003 15 HDD COVER 42.T63V7.004 14 HDD BRACKET 33.T50V7.001 NS WIRELESS LAN ANTENNA 50.T50V7.003 NS AMD MOBILE SEMPRON 2800+ 25WD KC.S2802.25D AMD MOBILE SEMPRON 3000+ 25WD KC.S3002.25D AMD MOBILE TURION 64 ML28 KC.TML02.280 AMD MOBILE TURION 64 ML30 KC.TML02.300 AMD MOBILE TURION 64 ML32 KC.TML02.320 AMD MOBILE TURION 64 ML34 KC.TML02.340 AMD MOBILE TURION 64 ML37 KC.TML02.370 DVD/CDRW COMBO MODULE 24X PHILIPS SCB5265 LF 6M.
TravelMate 4060 FRU List 81 NS DVD/CDRW COMBO DRIVE 24X PHILIPS SCB5265 GB LF KO.02403.007 NS OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 NS DVD/CDRW BEZEL FOR G BASE 42.A65V7.003 DVD/CDRW COMBO MODULE KME UJDA-770 6M.TAGV7.002 DVD/CDRW COMBO DRIVE 24X KME UJDA-770 KO.02406.013 OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 DVD/CDRW BEZEL FOR G BASE 42.A65V7.003 DVD/CDRW COMBO MODULE LITEON SOSC-2483K LF 6M.ATKV7.001 DVD/CDRW COMBO LITE-ON SOSC-2483K LF GB KO.02409.
TravelMate 4060 FRU List DVD DUAL DRIVE LIET-ON SOSW833 DL G BASE KU.00804.012 OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 DVD DUAL BEZEL G BASE 42.A51V7.005 DVD DUAL MODULE PIONEER DVRK15RA F/W:1.05 G BASE 6M.ATKV7.003 DVD DUAL DRIVEPIONEER DVRK15RA D. LAYER F/W:1.05 G BASE KU.00805.020 OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 DVD DUAL BEZEL G BASE 42.A51V7.005 DVD DUAL MODULE HLDS GWA4082N G BASE 6M.ATKV7.004 DVD DUAL DRIVE HLDS GWA4082N G BASE KU.0080D.016 OPTICAL DEVICE HOLDER-FIX 42.T51V7.
TravelMate 4060 FRU List 80G HGST 2.5 IN. 4200RPM HAKONE-A F/W:A70G KH.08007.011 80G WD 2.5 IN. 5400RPM ML40 WD800UE-22HCT0 (ROHS) KH.08008.027 100G TOSHIBA 2.5 IN. 4200RPM ARES MK1031GAS (ROHS) F/W AA204A KH.10004.001 100G HGST 2.5 IN. 4200RPM HAKONE-A F/W:A70G KH.10007.002 AS1680/AS1410 KEYBOARD DARFON US International KB.A2707.001 AS1680/AS1410 KEYBOARD DARFON Chinese KB.A2707.002 AS1680/AS1410 KEYBOARD DARFON Spanish KB.A2707.003 AS1680/AS1410 KEYBOARD DARFON Thai KB.A2707.
TravelMate 4060 FRU List AS1680/AS1410 KEYBOARD DARFON Canadian French KB.A2707.021 AS1680/AS1410 KEYBOARD DARFON Japanese KB.A2707.022 AS1680/AS1410 KEYBOARD DARFON Greek KB.A2707.023 AS1680/AS1410 KEYBOARD DARFON Hebrew KB.A2707.024 AS1680/AS1410 KEYBOARD DARFON Russian KB.A2707.025 NS LCD 15.0 IN. MODULE SAMSUNG LTN150XB-L03-V LF 6M.ATKV7.011 NS LCD 15.0 IN. XGA SAMSUNG LTN150XB-L03-V LF LK.15006.008 NS LCD INVERTER BOARD 19.TAKV7.001 NS LCD CABLE - 15 IN. XGA 50.T50V7.
TravelMate 4060 FRU List 85 NS LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003 NS LCD PANEL W/LOGO ANTENNA 14/ 15 IN. 60.T50V7.102 NS LCD BEZEL W/RUBBER PAD 15 IN. 60.T50V7.004 LCD 15.0 IN. MODULE CMO N150X3L07 LF 6M.ATKV7.012 LCD 15.0 IN. XGA CMO N150X3-L07 REV C4 LF LK.1500D.012 NS LCD INVERTER BOARD 19.TAKV7.001 NS LCD CABLE - 15 IN. XGA 50.T50V7.004 NS LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002 NS LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003 NS LCD PANEL W/LOGO ANTENNA 14/ 15 IN.
TravelMate 4060 FRU List Chapter 6 LCD 15.0 IN. XGA LPL LP150X07TLA2 LF LK.15008.019 LCD INVERTER BOARD 19.TAKV7.001 LCD CABLE - 15 IN. XGA 50.T50V7.004 LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002 LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003 LCD PANEL W/LOGO ANTENNA 14/ 15 IN. 60.T50V7.102 LCD BEZEL W/RUBBER PAD 15 IN. 60.T50V7.004 NS LCD MODULE 15.4 IN. WXGA CMO N154I1-L09 6M.A51V7.013 NS LCD 15.4 IN. WXGA CMO N154I1L09 LK.1540D.002 NS LCD INVERTER BOARD 19.TAKV7.
TravelMate 4060 FRU List 87 LCD 15.4 IN. WXGA AU B154EW01 V8 LF NON-G LK.15405.005 LCD INVERTER BOARD 19.TAKV7.001 LCD CABLE - 15.4 IN. WXGA 50.T50V7.006 LCD BRACKET W/HINGE 15.4 IN. - L 33.T50V7.004 LCD BRACKET W/HINGE 15.4 IN. - R 33.T50V7.005 LCD PANEL W/LOGO ANTENNA 15.4 IN. 60.T50V7.103 LCD BEZEL W/RUBBER PAD 15.4 IN. 60.T50V7.006 LCD 15.0 IN. MODULE SAMSUNG LTN150XB-L03-V W/O WIRELESS 6M.ATKV7.021 LCD 15.0 IN. XGA SAMSUNG LTN150XB-L03-V LF LK.15006.008 LCD INVERTER BOARD 19.TAKV7.
TravelMate 4060 FRU List LCD 15.4 WXGA QDI QD15TL02-03 LF NON-GLARE LK.15409.004 LCD INVERTER BOARD 19.TAKV7.001 LCD CABLE - 15.4 IN. WXGA 50.T50V7.006 LCD BRACKET W/HINGE 15.4 IN. - L 33.T50V7.004 LCD BRACKET W/HINGE 15.4 IN. - R 33.T50V7.005 LCD PANEL W/LOGO ANTENNA 15.4 IN. 60.T56V7.103 LCD BEZEL W/RUBBER PAD 15.4 IN. 60.T50V7.006 LCD 15.4 IN. MODULE AU B154EW01 V8 LF NON-G W/O WIRELESS 6M.ATKV7.026 LCD 15.4 IN. WXGA AU B154EW01 V8 LF NON-G LK.15405.005 LCD INVERTER BOARD 19.TAKV7.
TravelMate 4060 FRU List N/S SPEAKER SET 23.T50V7.001 10 THERMAL MODULE 60.A51V7.005 NS NAME PLATE - TM4060 1HYXZZZ24H9 Heatsink Miscellaneous NS RUBBER FOOT 1HYXZZZ24D6 NS LCD SCREW RUBBER PAD 47.T50V7.003 NS LCD BEZEL RUBBER PAD 47.T50V7.004 NS SCREW M2.0X3.0-I-NI-NYLOK 86.A03V7.012 NS SCREW I2.5*3M-BNIH(M2.5L3) 86.T25V7.012 NS SCREW M2.5*4L-BZN-NYLOK 86.A03V7.006 NS SCREW M2.0X5-I-NI-NYLOK 86.T23V7.006 NS SCREW MM25060IL69 86.A08V7.004 NS SCREW M2.0*5-I(NI)(NYLOK) 86.
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