Acer Aspire 4710/4310 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Travelmate 4720/4320 service guide.
Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is".
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. vi 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents System Specification Features Your Acer Notebook Tour Front View Closed Front View Left View Right View Rear Panel Bottom Panel Indicators Easy-launch Buttons Touchpad Touchpad Basics Using the Keyboard Lock Keys and Embedded Numeric Keypad Windows Keys Hotkeys Special Keys Acer Empowering Technology Empowering Technology Password Acer eNet Management Acer ePower Management Acer eAudio Management Acer ePresentation Management Acer eDataSecurity Management Acer eLock Management Acer eRecove
External Module Disassembly Process External Modules Disassembly Flowchart Removing the Battery Pack Removing the SD Dummy Card Removing the Express Dummy Card Removing the Lower Cover Removing the DIMM Removing the WLAN Board Module Removing the Hard Disk Drive Module Removing the Optical Drive Module Main Unit Disassembly Process Main Unit Disassembly Flowchart Removing the CPU Heatsink Module Removing the CPU Removing the Keyboard Removing the Middle Cover Removing the Power Board Removing the LCD Module
Bottom View FRU (Field Replaceable Unit) List Aspire 4710/4310 Exploded Diagram Aspire 4710 FRU List Aspire 4710G FRU List Aspire 4310 FRU List Model Definition and Configuration Aspire 4710/4310 Test Compatible Components Microsoft® Windows® Vista™ Compatibility Test Online Support Information 111 115 116 117 126 135 144 144 147 148 153 ix
x
Chapter 1 System Specification Features Below is a brief summary of the computer’s many feature: Platform T Intel® Core™2 Duo Mobile Processor T7200/T7400/T7600 (4 MB L2 cache, 2/2.16/2.33 GHz, 667 MHz FSB), T5300/T5500/T5600 (2 MB L2 cache, 1.73/1.66/1.83 GHz, 667 MHz FSB), T2350/2450 (2 MB L2 cache, 1.86/2 GHz), and Celeron M 520/530(1 MB L2 cache, 1.6/1.73 GHz supporting Intel 64 architecture T Mobile Intel PM945 Express chipset T Intel PRO/Wireless 3945ABG (dual-band tri-mode 802.
Input Devices T 88-/89-/93-key keyboard, with inverted "T" cursor layout; 2.
T Height: 37/42 mm (1.45/1.65 inches) T Weight (approximately, with 6-cell battery): 2.65 kg (6.0 lbs.
Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer. Front View 4 # Item Description 1 Acer PureZone Internal microphone for sound recording. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Power button Turns the computer on and off. 4 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components.
Closed Front View # 1 Icon Item Description Unlimited volume control wheel Adjust the volume of the audio-out. 2 Latch Locks and releases the lid. 3 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player) 4 Microphone jack Accepts inputs from external microphones. 5 Headphones/speaker/ line-out jack with S/PDIF support Connects to audio line-out devices (e.g., speakers, headphones).
Left View # 6 Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 3 Modem (RJ-11) port Connects to a phone line. 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 5 S-video/TV-out (NTSC/ PAL) port Connects to a television or display device with S-video input. 6 2 USB 2.0 ports Connect to USB 2.0 devices (e.g.
Right View # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs. 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off. 5 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 6 DC-in jack Connects to an AC adapter.
Bottom Panel # 8 Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Memory compartment Houses the computer's main memory. 5 Hard disk bay Houses the computer’s hard disk (secured with screws) 6 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan.
Indicators The computer has four easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed up. Icon Function Description Power Indicates the computer's power status. Battery Indicates the computer's batttery status. HDD Indicates when the hard disk drive is active. Num lock Lights up when Num Lock is activated. Caps lock Lights up when Caps Lock is activated. NOTE: Battery LED status during charging: • Amber: Charging.
Easy-launch Buttons There are several conveniently located easy-launch buttons. They are: mail, Web browser, Empowering Key < > and one user-programmable button. Press < > to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics The following teaches you how to use the touchpad: T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions.
Right Button (4) Function Left Button (1) Execute Click twice quickly. Tap twice (at the same speed as double-clicking the mouse button). Select Click once. Tap once. Drag Click and hold, then use finger to drag the cursor on the touchpad Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor. Access context menu Scroll Main touchpad (2) Center button (3) Click once Click and hold to move up/down/left/ right.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys, and two special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Icon Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hot Key Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSettings Launches the Acer eSettings in Acer eManager. Fn-F3 Acer ePower Management Launches the Acer ePowerManagement in Acer eManager.
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Either press < > at the bottom-right of the keyboard, or hold and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1.
Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half of your screen, it provides access to the following utilities: T Acer eNet Management hooks up to location-based networks intelligently. T Acer ePower Management optimizes battery usage via customizable power plans. T Acer ePresentation Management connects to a projector and adjusts display settings.
Acer eNet Management Acer eNet Management helps you quickly connect to both wired and wireless networks in a variety of locations. To access this utility, select "Acer eNet Management" from the Empowering Technology toolbar or run the program from the Acer Empowering Technology program group in Start menu. You can also set Acer eNet Management to start automatically when you boot up your PC.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select "Acer ePower Management" from the Empowering Technology toolbar, run the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows power icon in the system tray and select "Acer ePower Management".
Battery status For real-time battery life estimates based on current usage, refer to the panel in the upper half of the window. Click the Chapter 1 to view estimated battery life in sleep and hibernate modes.
Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home Theater™ on your system. Select "Movie" or "Game" mode to experience the awesome realism of 5.1-channel surround sound from just 2 speakers, via Dolby Virtual Speaker technology. "Music" mode lets you enjoy your favorite tunes, in vivid detail.
Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external display device or projector using the hotkey: + . If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system.
Acer eDataSecurity Management Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption password.
Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data can't be stolen while your system is unattended. T Removable Storage Devices — includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives, and any other removable storage devices that can be mounted as a file system when plugged into the system.
Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers. By default, user-created backups are stored to the D:\ drive.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: T Provides a simple graphical user interface for navigation. T Prints and saves hardware specifications. T Lets you set an asset tag for your system.
Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, power plan, volume, wireless networking on/off, external display settings, display orientation and synchronization status.
Using the System Utilities Acer GridVista (dual-display compatible) To enable the dual display feature of your notebook, first ensure that a second display is connected, then, open the Display Settings properties box using the Control Panel or by right-clicking the Windows desktop and selecting Personalize. Select the secondary monitor (2) icon in the display box and then click the check box Extend the desktop onto this monitor.
NOTE: Please ensure that the resolution setting of your second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application.
Norton Internet Security Norton Internet Security is an anti-virus utility that can protect against viruses, keeping your data safe and secure. How do I check for viruses? 1. Double-click the Norton Internet Security icon on the Windows desktop. 2. Select Tasks & Scans. 3. Select Run Scan to scan your system. 4. When the scan is complete, review the results of the scan. NOTE: For optimal security, run a Full System Scan when scanning your computer for the first time.
Hardware Specifications and Configurations Processor Item Specification CPU type Intel Core 2 Duo T7200 Mobile Proces sor Intel Core 2 Duo T7400 Mobile Proces sor Intel Core 2 Duo T7600 Mobile Proces sor Intel Core 2 Duo T5300 Mobile Proces sor Intel Core 2 Duo T5500 Mobile Proces sor Intel Core 2 Duo T5600 Mobile Proces sor Intel Core 2 Duo T2080 Mobile Proces sor Intel Celero nM 440 Mobile Proces sor Intel Celero nM 520 Mobile Proces sor Intel Celero nM 530 Mobile Proces sor Clock Speeds 2 G
Hard Disk Drive Interface Item Specification Buffer size (MB) 8 8.192 8 8 Media transfer rate (Mbytes/s, max) 540 300 600 N/A Interface transfer rate (Mbytes/s, max) 150 MB/s N/A 150 MB/s 150 MB/s Voltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% BIOS Item Specification BIOS vendor Phoenix BIOS Version v0.25 Supported protocols ACPI 1.0b/2.0/3.0 compliance, PCI 2.2, System/HDD Password Security Control, INT 13h Extenstions, PnP BIOS 1.0a, SMBIOS 2.
Audio Item Specification Audio controller Realtek ALC268 Codec Features Two built-in stereo speakers, Supports high definition audio, Built-in microphone, MS-sound compatible PCMCIA Port Item Specification PCMCIA controller TI7412 Card type support Type-II Number of slot One LAN Item Specification LAN controller Intel ICH7M + Broadcom 5785KMLG chipsets LAN connector type RJ45 Features Onboard Gigabit Ethernet, PCI-E interface, support ASF 2.
Keyboard and Input Devices Item Specification Keyboard controller Winbond WPC8768L Model name Acer FineTouch keyboard Features 5-degree curve, 88-/89- key, inverted “T” cursor layout, 2.
DVD Drive Interface Item Specification Vendor Sony Pioneer Philips BenQ Panasonic Model name AD-7560A DVR-K17RS DS-8A1P UJ-850 Drive type Internal Slim DVD/CD writer Data transfer rate Write: Write: N/A Write: • CD-R: 24X CAV • CD-R: 24X • CD-R: 24X • CD-RW: 24X • CD-RW: 16X CD-RW: 24X CAV • DVD-RW: 6X • DVD-R: 8X DVD+RW/RW (single layer): 8X, 6X ZCLV • DVD-R/+R/ +RW: 8X • DVD-RW: 4X • DVD-RAM: 5X Read: • DVD+R(DL): 2.
Battery Item Specification Vendor Panasonic Sanyo Sony Simplo Battery Type Li-ion Li-ion Li-ion Li-ion Pack capacity 6 cell: 2.0 mAh 6 cell: 2.4 mAh 6 cell: 2.0 mAh 6 cell: 2.4 mAh 6 cell: 2.0 mAh 6 cell: 2.4 mAh 6 cell: 2.0 mAh 6 cell: 2.4 mAh LCD Item Specification Vendor AUO CMO LG Model name B141EW04 (Non-glare) N141I3-L02 (Glare) LP141WX1TLA1 (Nonglare) LP141WX3TLB1(Glare) LTN141W3L01-G (Glare) B141EW04V4 (Glare) Samsung Screen diagonal (mm) 14.
AC Adapter Item Specification Vendor Delta Lite-On Model Name ADP-90SB BBDAF PA-1900-24 AR ADP-90SB BBEA LF PA-1900-04 WR Output rating 19 V/4.74 A, 90 W 19 V , 90 W Input (Vac) 90 ~ 270 100 ~ 240 System Power Management ACPI mode Power Management Off • Mech. Off (G3): All devices in the system are turned off completely. • Soft Off (G2/S5): OS initiated shutdown. All devices in the system are turned off completely.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your system’s BIOS (Basic Input/Output System). Since most systems are already properly configured and optimized, there is no need to run this utility. The BIOS setup utility stores basic settings for your system. You will need to run this utility if you encounter configuration problems. Refer to Chapter 4 Troubleshooting when problem arises.
Information Menu Parameter Description CPU Type Type of processor currently installed in the system. CPU Speed Speed of the processor currently installed in the system. IDE0 Model Name Model name of HDD installed on the primary IDE channel. IDE0 Serial Number Serial number of HDD installed on the primary IDE channel. ATAPI Model Name Model name of the ATAPI CD/DVD-ROM drive installed in the system. System BIOS Version Version number of the BIOS setup utility.
Main Menu Parameter Description Format/Option System Time Set the system time following the hour-minute-second format. Format: HH:MM:SS (hour:minute:second) System Date Set the date following the weekday-month-day-year format. Format MM/DD/YYYY (month/day/year) System Memory Total size of system memory detected during POST. Extended Memory Total size of extended memory during POST. Video Memory Total size of VGA memory.
Security Menu Parameter Description Option Supervisor Password Is Indicates whether a supervisor password has been assigned. Clear or Set User Password Is Indicates whether a user password has been assigned. Clear or Set HDD Password Is Indicates whether a hard disk drive password has been assigned. Clear or HDD Password Set Set Supervisor Password Press Enter to configure the supervisor password. Set User Password Press Enter to configure the user password.
Setting a System Password 1. Use the up/down keys to select a password parameter (Set Supervisor Password, Set User Password, or Set Secondary MAS.Disk Password), then press Enter. A Password box will appear. 2. Type a password then press Enter. The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9). 3. Retype the password to verify the first entry then press Enter again. 4. Press F10. 5. Select Yes to save the new password and close the Setup Utility.
Boot Menu This menu allows you to set the drive priority during system boot-up. The system will attempt to boot from the first device on the list. If the first device is not available, it will continue down the list until it reaches an available device. BIOS setup will display an error message if the drive(s) specified is not bootable.
Exit Menu Parameter Description Exit Saving Changes Save changes made and close the BIOS setup. Exit Discarding Changes Discards changes made and close the BIOS setup. Load Setup Defaults Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly.
46 Chapter 2
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 48 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack. See “Removing the Battery Pack” on page 51.
Disassembly Process The disassembly process is divided into the following stages: T External module disassembly T Main unit disassembly T LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position (1). 3. Slide and hold the battery release latch to the release position (2). 4. Remove the battery from the main unit (3).
Removing the SD Dummy Card 1. See “Removing the Battery Pack” on page 51. 2. Push against the card, as if you were pushing it further into the slot, letting the card spring out. 3. Remove the card from the slot. Removing the Express Dummy Card 52 1. See “Removing the Battery Pack” on page 51. 2. Push against the card,as if you were pushing it further into the slot, letting the card spring out.
3. Remove the card from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 51. 2. Turn the base unit over, then loosen the eight screws (A) on the lower cover. 3. Step Size (Quantity) Color Torque 1~8 M2 x L4 Black 1.6 kgf-cm Use a plastic flat-blade screwdriver to pry open the lower cover.
4. Remove the lower cover from the lower case. Removing the DIMM 54 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Push out the latches on both sides of the DIMM socket to release the DIMM. 4. Remove the DIMM module.
Removing the WLAN Board Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Detach the wireless board barcode label from the WLAN board. 4. Disconnect the two antenna cables from the WLAN board, then move the antennas away from the board. 5. Remove the two screws (A) on the WLAN board to release the WLAN board. Chapter 3 Step Size (Quantity) Color Torque 1~2 M2 x L4 (2) Black 1.
6. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antennas back to the WLAN board, make sure the cable are routed properly. Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. Remove the screw (A) securing the HDD assembly to the unit. 6.
7. 8. Remove the two screws (A) on the HDD bracket. Step Size (Quantity) Color Torque 1~2 M2 x L4 (2) Silver 3.0 kgf-cm Remove the hard disk drive. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Remove the screw (C) on the bottom side of the unit, as shown.
58 4. Using the flat-blade screwdriver, press the end of the module forward, then slide out the optical drive module from the main unit. 5. Remove the two screws (D) securing the optical bracket and remove the locker bracket from the optical disk drive module. Step Size (Quantity) Color Torque 1-2 M2 x L2.5 (2) Silver 1.
Main Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT DISASSEMBLY MAIN UNIT KEYBOARD CPU HEATSINK MODULE MIDDLE COVER CPU Ax3 POWER BOARD Fx4 LCD MODULE Ax3, Cx11 UPPER CASE Screwx3 SPEAKERS Ax2 Ax4 TOUCHPAD BRACKET ASSEMBLY LAUNCH BOARD BRACKET TOUCHPAD BOARD LAUNCH BOARD Ax3 Ax2 MAINBOARD BLUETOOTH BOARD Ax1 USB BOARD Ax2 MODEM BOARD RTC BATTERY LOWER CASE Chapter 3 59
Screw List A Screw Part No. M2 x L4 86.00F24.724 C M2 x L6 86.00F58.726 F M2.5 X L8 86.00E34.738 Removing the CPU Heatsink Module 60 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Detach the heatsink cable from the mainboard. 4. Loosen the four spring-loaded screws on the heatsink in the order shown. 5. Remove the heatsink module.
Removing the CPU 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the CPU Heatsink Module” on page 60. 4. Using a flat screwdriver, turn the CPU socket latch to the unlock position by aligning the latch to the unlock symbol, then remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown.
Removing the Keyboard 62 1. See “Removing the Battery Pack” on page 51. 2. Press the plastic flat-blade screwdriver to the notches, shown below, to disengage the keyboard from the main unit. 3. Carefully pry up and out the keyboard and turn it over. 4. Disconnect the keyboard cable from the mainboard to remove the keyboard.
Removing the Middle Cover 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Keyboard” on page 62. 3. Open the LCD screen all the way to facilitate the easy removal of the middle cover. 4. Carefully insert the flat screwdriver between the middle cover and lower case and gently pry up the middle cover. 5. Continue prying the middle cover until the full length of the cover releases from the main unit, then turn it over. 6.
Removing the Power Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Keyboard” on page 62. 3. See “Removing the Middle Cover” on page 63. 4. Remove the three screws (A) from the power board. 5. Step Size (Quantity) Color Torque 1~3 M2 x L4 (3) Black 1.6 kgf-cm Remove the power board. Removing the LCD Module 64 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the Keyboard” on page 62. 4.
6. Disconnect the LCD coaxial cable from the mainboard. 7. Pull out the antenna cables as shown. 8. Turn the system over and remove the two screws (F) from the base of the unit. Chapter 3 Step Size (Quantity) Color Torque 1~2 M2.5 x L8 (2) Black 4.
9. Remove the two screws (F) from the left and right hinge of the LCD module. Step Size (Quantity) Color Torque 1~2 M2.5 x L8 (2) Black 4.0 kgf-cm 10. Carefully remove the LCD module from the base unit. NOTE: Make sure the cables are routed well before connecting the cables back to the unit. Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4.
14. Remove the three screws (A) on the upper case. Step Size (Quantity) Color Torque 1~3 M2 x L4 (3) Black 1.6 kgf-cm 15. Disconnect the speaker cable from the mainboard. 16. Detach the launch board cable from the mainboard.
17. Detach the touchpad cable from the mainboard. 18. Detach the power board cable from the mainboard. 19. Turn the system over and remove the eleven screws (C) on the lower case. 68 Step Size (Quantity) Color Torque 1~11 M2 x L6 (11) Black 3.
20. Gently detach the upper case from the lower case. Removing the Speaker Modules 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6. See “Removing the WLAN Board Module” on page 55. 7. See “Removing the Hard Disk Drive Module” on page 56. 8. See “Removing the Optical Drive Module” on page 57. 9.
16. Remove the speakers. Removing the Launch Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6. See “Removing the WLAN Board Module” on page 55. 7. See “Removing the Hard Disk Drive Module” on page 56. 8. See “Removing the Optical Drive Module” on page 57. 9.
16. Remove the bracket. 17. Remove the three screws (A) from the launch board. Step Size (Quantity) Color Torque 1~3 M2 x L4 (3) Black 1.6 kgf-cm 18. Remove the launch board.
Removing the Touchpad Board Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6. See “Removing the WLAN Board Module” on page 55. 7. See “Removing the Hard Disk Drive Module” on page 56. 8. See “Removing the Optical Drive Module” on page 57. 9. See “Removing the CPU Heatsink Module” on page 60. 10.
17. Carefully insert the flat screwdriver under the side of the touchpad board and gently pry up the board. 18. Continue prying the board until it releases from the upper case, then remove the board. Removing the Bluetooth Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6.
15. Disconnect the Bluetooth cable from the mainboard. 16. Carefully detach the Bluetooth board from the lower case. Removing the USB board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6. See “Removing the WLAN Board Module” on page 55. 7. See “Removing the Hard Disk Drive Module” on page 56. 8.
15. Disconnect the USB FFC (flat flexible cable) from the mainboard. 16. Pull out the AC input cable and move away from the USB board. 17. Remove the screw (A) on the USB board. Chapter 3 Step Size (Quantity) Color Torque 1~2 M2 x L4 (2) Black 1.
18. Remove the USB board. Removing the Mainboard 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6. See “Removing the WLAN Board Module” on page 55. 7. See “Removing the Hard Disk Drive Module” on page 56. 8. See “Removing the Optical Drive Module” on page 57. 9.
18. Remove the two screws (A) holding the mainboard to the lower case. Step Size (Quantity) Color Torque 1~2 M2 x L4 (2) Black 1.6 kgf-cm 19. Carefully detach the mainboard from the lower case. Removing the Modem Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6.
17. See “Removing the Mainboard” on page 76. 18. Disconnect the modem cable from the mainboard. 19. Detach the masking tape from the mainboard. 20. Remove the two screws (A) on the modem board. 78 Step Size (Quantity) Color Torque 1~2 M2 x L4 (2) Silver 1.
21. Detach the modem board from the mainboard. Removing the RTC Battery 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53. 5. See “Removing the DIMM” on page 54. 6. See “Removing the WLAN Board Module” on page 55. 7. See “Removing the Hard Disk Drive Module” on page 56. 8. See “Removing the Optical Drive Module” on page 57. 9.
19. Carefully detach the RTC battery from the SD card slot.
LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD MODULE DISASSEMBLY LCD MODULE Gx6 LCD BEZEL Gx2 INVERTER BOARD LCD ASSEMBLY Gx2 Hx2 Hx2 LCD FPC CABLE RIGHT LCD BRACKET LEFT LCD BRACKET Gx1 Gx1 LEFT RIGHT HINGE MAIN ANTENNA MICROPHONE HINGE AUXILIARY ANTENNA LCD BACK PANEL Main Screw List Chapter 3 Item Screw Part No. G M2.5 x L6 86.00E33.736 H M2 x L3 86.00C07.
Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5. See “Removing the Hard Disk Drive Module” on page 56. 6. See “Removing the Optical Drive Module” on page 57. 7. See “Removing the CPU Heatsink Module” on page 60. 8. See “Removing the CPU” on page 61. 9. See “Removing the Keyboard” on page 62. 10.
14. Carefully pry open the LCD bezel and remove the bezel from the LCD module. Removing the Inverter Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5. See “Removing the Hard Disk Drive Module” on page 56. 6. See “Removing the Optical Drive Module” on page 57. 7. See “Removing the CPU Heatsink Module” on page 60. 8. See “Removing the CPU” on page 61.
14. Turn the inverter board over. 15. Disconnect the 2P cable from the inverter board, then disconnect the inverter board cable from its connector. 16. Remove the inverter board. Removing the LCD with Brackets 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5. See “Removing the Hard Disk Drive Module” on page 56. 6.
14. Remove the two screws (G) securing the left and right LCD brackets to the LCD back cover. Step Size (Quantity) Color Torque 1~2 M2.5 x L6 (2) Silver 2.5 kgf-cm 15. Detach the LCD with the brackets from the back cover, then turn it over. 16. Detach the acetic tapes holding the cables to the back panel.
17. Detach the acetic tapes holding the FPC cable to the edge of the LCD panel. 18. Detach the acetic tape securing the FPC connector. 19. Disconnect the FPC cable from the LCD panel.
Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5. See “Removing the Hard Disk Drive Module” on page 56. 6. See “Removing the Optical Drive Module” on page 57. 7. See “Removing the CPU Heatsink Module” on page 60. 8. See “Removing the CPU” on page 61. 9. See “Removing the Keyboard” on page 62. 10.
15. See “Removing the LCD Brackets” on page 87. 16. Remove the two screws (G) securing the left and right LCD module hinges. Step Size (Quantity) Color Torque 1~2 M2.5 x L6 (2) Black 3.0 kgf-cm 17. Remove the left and right hinges from the LCD back cover. Removing the Antennas 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5.
15. Detach the gasket tape holding the right antenna in place, remove the antenna bracket, then carefully remove the antenna. 16. Detach the gasket tape holding the left antenna in place, remove the antenna bracket, then carefully remove the antenna. Removing the Microphone 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5.
13. See “Removing the Inverter Board” on page 83. 14. See “Removing the LCD with Brackets” on page 84. 15. See “Removing the Antennas” on page 88. 16. Carefully remove the microphone cable from underneath the adhesive aluminum foil. 17. Remove the microphone.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation. 3.
System Check Procedures External CD/DVD-ROM Drive Check Perform the following procedures to isolate the possible problem a controller, drive, or CD-ROM. NOTE: Make sure that the CD-ROM does not have any label attached to it. The label may damage the drive or cause drive failure. 1. Boot from the diagnostic disc and start the diagnostic programs. 2. See if CD-ROM Test is passed when the program runs the CD-ROM Test. 3. Follow onscreen instructions.
Power System Check Do the following: 1. Remove the battery pack. 2. Connect the power adapter and check the power supply. 3. Disconnect the power adapter and install the battery pack; then check that power supply.
Touchpad Check If the touchpad doesn’t work, do the following procedures in sequence to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Tracking Pad PS2 Mode Driver. For example Syn touch driver. 2. Run utility with the PS/2 mouse function and check if the mouse is working. 3. If the PS/2 mouse does not work, then click if the main board to switch board FPC is connected properly. 4.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions.
Index of Error Messages Error Message List Error Messages Check or do the following in sequence: Stuck Key See “Keyboard or Auxiliary Input Device Check” on page 92. System CMOS checksum bad - Default configuration used T Real time clock error T T T T Previous boot incomplete - Default configuration used T T T Invalid System Configuration Data T T Operating system not found T T T T Power-on indicator turns off and LCD is blank. T T T T Power-on indicator turns on and LCD is blank.
Error Message List Error Messages No beep, power-on indicator turns off and LCD is blank. Check or do the following in sequence: T T T T T No beep, power-on indicator turns on and LCD is blank. T T T T T T T T No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. T T T T T T No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. T No beep during POST but system runs correctly.
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD-ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multiprocessor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps POST Routine Description C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt * If the BIOS detects error 2C, 2E, or 3O (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, "2C 0002" means address line 1 (bit one set) has failed.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Check or do the following in sequence T T T T T T T T Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed T T T T T T LCD has extra horizontal or vertical lines displayed. T T T T T Run “Load Setup Defaults” in BIOS Setup Utility, then reboot system. Reconnect the LCD connectors.
Power-Related Symptoms Symptom / Error The system doesn’t power-off. Check or do the following in sequence T T T Battery can’t be charged T T T Power source (battery pack and power adapter). See “Power System Check” on page 93. Hold and press the power switch for more than 4 seconds. Mainboard See “Check the Battery Pack” on page 93.
Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation mode. Check or do the following in sequence T T T T The system doesn't resume from standby mode after opening the LCD. T Battery fuel gauge in Windows doesn’t go higher than 90%. T T T T T System hangs intermittently. T T T See “Save to Disk (S4)” on page 44. Hard disk connection board Hard disk drive Mainboard See “Save to Disk (S4)” on page 44. Mainboard Remove battery pack and let it cool for 2 hours.
Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. Check or do the following in sequence T T T Modem phone port Modem combo board Mainboard NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 107.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 106 1. Run the advanced diagnostic test for the mainboard in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 93.) Follow procedures below to isolate the failing FRU. Do not isolate non-defective FRU. 1.
108 Chapter 4
Chapter 5 System Block Diagram and Connector Locations System Block Diagram Chapter 5 109
Board Layout Top View 110 # Item # Item 1 LCD connector 6 Power board cable connector 2 Internal microphone cable connector 7 USB board cable connector 3 Speaker cable connector 8 ExpressCard/54 slot 4 Keyboard cable connector 9 ICH8-M chipset (south bridge) 5 Touchpad cable connector 10 Launch board cable connector Chapter 5
Bottom View # Item # Item 1 AC-in jack 11 5-in-1 card reader 2 Mini-card connector 12 RTC battery cable connector 3 Battery cable connector 13 Modem board 4 CPU 14 Volume control wheel 5 Intel PM965 Express chipset (north bridge) 15 Line-in jack 6 CRT port 16 Microphone jack 7 RJ11+RJ45 port 17 Line-out jack 8 S-video port 18 ODD connector 9 USB ports 19 HDD connector 10 1394 port 20 DIMM slot Chapter 5 111
Switch Setting Short G68 to clear password.
Standard Operation Procedures of Password Bypassing and BIOS Recovery For RD and CSD to debug easily, the system provide one hardware DIP switch for Bypassing Password Check, and one Hotkey to enable BIOS Recovery. 1. DIP Switches: DIP SW1 (G68) 2. Default Setting Disabled (High) Description Bypassing Password Check Hotkey to enable BIOS Recovery: Fn+ESC, then Power Button.
3. Restore BIOS by the Crisis Disk Enable this function by pressing the combination: Fn+ESC, and pressing the Power Button. To use this function, it is strongly recommended that the AC adapter is connected to the system and plug-in to a wall outlet and the Battery is also in the system. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called BootBlock.
Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in global configuration of Aspire 4710/4310. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed Service Guide.
Aspire 4710/4310 Exploded Diagram 116 Chapter 4
Aspire 4710 FRU List Category Part Name Description Acer Part No. Adapter Adapter 65W Delta ADP-65KB DFA LF ADT 65W SADP-65KB DFA LF Delta AP.06501.013 Adapter 65W Liteon PA-165002WR ADT 65W Liteon PA-165002WR AP.06503.011 Adapter 65W Liteon PA-165002AC LF ADT 65W PA-1650-02AC LF AP.06503.016 Battery Pack Li+6 cell 2.0mAh Sanyo BTY Pack Li+6C 2.0Ah Sanyo BT.00603.036 Battery Pack Li+6 cell 2.4mAh Sanyo BTY Pack LI+6C 2.4Ah Sanyo BT.00603.037 Battery Pack Li-ion 6 cell 2.
Category Part Name Description Acer Part No. Power board Volvi PWR-BD 06627-1 (D) PD 55.4U703.001G Wireless LAN 802.11ABGN Kedron MOW1 WLAN 802.11ABGN Kedron MOW1 KI.KDN01.001 Wireless LAN 802.11ABGN Kedron MOW2 WLAN 802.11ABGN Kedron MOW2 KI.KDN01.002 Wireless LAN 802.11ABGN Kedron ROW WLAN 802.11ABGN Kedron ROW KI.KDN01.003 Wireless LAN Board 802.11ABG Intel 3945 MW1 WLAN 802.11ABG Intel 3945 MW1 KI.GLN01.001 Wireless LAN Board 802.11ABG Intel 3945 MW2 WLAN 802.
Category Cables (cont.) Part Name Description Acer Part No. Power cord 16A 250V South Africa BK Code 16A 250V South Africa BK 27.01518.681 Power cord 10A 250V Swiss Code Swiss Power 10A 250V BK 27.01518.581 Power cord 10A 250V 3-pin Swiss BK Code 10A 250V 3P Swiss Bk 27.01518.691 Power cord 10A 250V 3-pin China Cord China 10A 250V 3P 27.01518.591 Power cord 10A 250V 3-pin China BK Cord 10A 250V 3P China BK 27.01518.701 Power cord 220V 3-pin EUR Cord EUR 220V 3P BK 27.01518.
Category Part Name Description Acer Part No. Memory SDIMM 1GB Hynix HYMP512S64CP8-Y5 AB SODIMM 1G HYMP512S64CP8-Y5 AB KN.1GB0G.006 SDIMM 1GB Nanya NT1GT64U8HB0BN-3C SODIMM 1G NT1GT64U8HB0BN-3C KN.1GB03.014 SDIMM 1GB Samsung M470T2953EZ3-CE6 SODIMM 1GB M470T2953EZ3-CE6 KN.1GB0B.011 SDIMM 512MB Hynix HYMP564S64CP6-Y5 AB SODIMM 512M HYMP564S64CP6-Y5 AB KN.5120G.019 SDIMM 512MB Nanya NT512T64UH8B0FN-3C SODIMM 512M NT512T64UH8B0FN-3C KN.51203.
Category Part Name Description Acer Part No. HDD/Hard Disk Drive HDD bracket ASSY HDD bracket 60.4T918.001 HDD module 80G 5400RPM SATA HDD N80GB5.4KS Bracket G2.HDAHQ.001 HDD 80GB SATA Hitachi HTS541680J9SA00 HDD 80GB SATA HTS541680J9SA00 KH.08007.021 HDD 80GB Seagate ST980811AS HDD 80GB SGT ST980811AS KH.08001.030 HDD 80GB 5400RPM SATA Toshiba MK8037GSX Gemini BS LF F/W:DL230 HDD 80GB Toshiba MK8037GSX KH.08004.010 HDD 80GB 5400RPM SATA WD WD800BEVS-22RST0 ML80 LF F/W:04.
Category Part Name Description Acer Part No. CPU/Processor CPU Merom T5500 1.66GHz Intel IC CPU Merom T5500 1.66G PGA B KC.55001.DTP CPU Merom T5300 1.73GHz Intel IC CPU Merom T5300 1.73G PGA KC.53001.DTP CPU Merom T5500 1.66GHz Intel IC CPU Merom T5500 1.66G PGA KC.55L01.DTP CPU Merom T5600 1.83GHz Intel IC CPU Merom T5600 1.83 PGA KC.56L01.DTP CPU Merom T7200 2.0GHz Intel IC CPU Merom T7200 2.0G PGA B2 KC.72001.DTP CPU Merom T7400 2.16GHz Intel IC CPU Merom T7400 2.16G PGA B KC.74001.
Category Keyboard (cont.) Part Name Description Acer Part No. Keyboard 89 key Darfon NSKH3V0C CZ Czech KB Darfon NSK-H3V0C Czech89 9J.N5982.V0C Keyboard 89 key Darfon NSKH3V0D DM Danish KB Darfon NSK-H3V0D DM Danis89 9J.N5982.V0D Keyboard 89 key Darfon NSKH3V0E IT Italian KB Darfon NSK-H3V0E IT Itali89 9J.N5982.V0E Keyboard 89 key Darfon NSKH3V0FFR French KB Darfon NSK-H3V0F FR Rehcn89 9J.N5982.V0F Keyboard 89 key Darfon NSKH3V0G GR German KB Darfon NSK-H3V0G GR Germa89 9J.N5982.
Category LCD module (cont.) Part Name Description Acer Part No. Camera CMOS 0.3M Suyin CN0314-OV03 U Camera CMOS 0.3M CN0314OV03 U 57.TK901.001 Camera CMOS 0.3M Bison BN30V40717300 Camera CMOS 0.3M BN30V40717300 57.TK501.001 LCD bracket right Bracket LCD R 33.4T904.001 LCD bracket left Bracket LCD L 33.4T905.001 LCD bezel 14.1” ASSY bezel 60.4U707.001 LCD panel 14.1” ASSY LCD panel 60.4U705.001 Wireless antenna left/right Anttenna 25.90480.001 LCD 14.
Category Part Name Description Acer Part No. Miscellaneous LCD screw rubber Rub circle LCD 47.4U702.001 Name plate Name plate AS4710 42.4U706.001 Screw Screw M2xL3 (white) 86.00C07.220 Screw Screw M2.5xL6 nylok CR3+ 86.00E33.736 Screw Screw M2.5xL8 nylok CR3+ 86.00E34.738 Screw Screw WAF M2x4 BZnylok CR3+ 86.00E92.724 Screw Screw M2x2.5 nylok 86.00F22.722 Screws Chapter 4 Screw Screw M2x4 nylok H0.3 86.00F24.724 Screw Screw 2x6 nylok 86.00F58.726 Screw Screw Ni M2x6L 86.
Aspire 4710G FRU List Category Part Name Description Acer Part No. Adapter Adapter 90W Delta ADP-90SB BBEA LF ADP 90W Delta ADP-90SB BBEA LF AP.09001.013 Adapter 90W Delta ADP-90SB BBDAF ADT 90W Delta ADP-90SB BBDAF AP.09001.010 Adapter 90W Liteon PA-190024AR ADT 90W Liteon PA-190024AR AP.09003.011 Adapter 90W Liteon PA-190004WR ADT 65W PA-1900-04WR AP.09003.005 Battery Pack Li+6 cell 2.0mAh Sanyo BTY Pack Li+6C 2.0Ah Sanyo BT.00603.036 Battery Pack Li+6 cell 2.
Category Part Name Description Acer Part No. USB board Tahoe USB-BD 06628-1 PD (D) 55.4T904.001G Power board Volvi PWR-BD 06627-1 (D) PD 55.4U703.001G Wireless LAN 802.11ABGN Kedron MOW1 WLAN 802.11ABGN Kedron MOW1 KI.KDN01.001 Wireless LAN 802.11ABGN Kedron MOW2 WLAN 802.11ABGN Kedron MOW2 KI.KDN01.002 Wireless LAN 802.11ABGN Kedron ROW WLAN 802.11ABGN Kedron ROW KI.KDN01.003 Wireless LAN Board 802.11ABG Intel 3945 MW1 WLAN 802.11ABG Intel 3945 MW1 KI.GLN01.001 Wireless LAN Board 802.
Category Cables (cont.) Part Name Description Acer Part No. Power cord 10A 250V 3-pin South Africa Code South Africa 10A 250V BK 27.01518.571 Power cord 16A 250V South Africa BK Code 16A 250V South Africa BK 27.01518.681 Power cord 10A 250V Swiss Code Swiss Power 10A 250V BK 27.01518.581 Power cord 10A 250V 3-pin Swiss BK Code 10A 250V 3P Swiss Bk 27.01518.691 Power cord 10A 250V 3-pin China Cord China 10A 250V 3P 27.01518.
Category Part Name Description Acer Part No. Middle cover ASSY M-cover 60.4U701.001 VGA bracket ASSY MXM BRT 60.4T933.002 Upper case w/ speaker U-Case ASSY AS4710 60.4U709.001 SDIMM 1GB Hynix HYMP512S64CP8-Y5 AB SODIMM 1G HYMP512S64CP8-Y5 AB KN.1GB0G.006 SDIMM 1GB Nanya NT1GT64U8HB0BN-3C SODIMM 1G NT1GT64U8HB0BN-3C KN.1GB03.014 SDIMM 1GB Samsung M470T2953EZ3-CE6 SODIMM 1GB M470T2953EZ3-CE6 KN.1GB0B.011 SDIMM 512MB Hynix HYMP564S64CP6-Y5 AB SODIMM 512M HYMP564S64CP6-Y5 AB KN.5120G.
Category Part Name Description Acer Part No. HDD/Hard Disk Drive HDD bracket ASSY HDD bracket 60.4T918.001 HDD module 80G 5400RPM SATA HDD N80GB5.4KS Bracket G2.HDAHQ.001 HDD 80GB SATA Hitachi HTS541680J9SA00 HDD 80GB SATA HTS541680J9SA00 KH.08007.021 HDD 80GB Seagate ST980811AS HDD 80GB SGT ST980811AS KH.08001.030 HDD 80GB 5400RPM SATA Toshiba MK8037GSX Gemini BS LF F/W:DL230 HDD 80GB Toshiba MK8037GSX KH.08004.010 HDD 80GB 5400RPM SATA WD WD800BEVS-22RST0 ML80 LF F/W:04.
Category Part Name Description Acer Part No. CPU/Processor CPU Merom T5500 1.66GHz Intel IC CPU Merom T5500 1.66G PGA B KC.55001.DTP CPU Merom T5300 1.73GHz Intel IC CPU Merom T5300 1.73G PGA KC.53001.DTP CPU Merom T5500 1.66GHz Intel IC CPU Merom T5500 1.66G PGA KC.55L01.DTP CPU Merom T5600 1.83GHz Intel IC CPU Merom T5600 1.83 PGA KC.56L01.DTP CPU Merom T7200 2.0GHz Intel IC CPU Merom T7200 2.0G PGA B2 KC.72001.DTP CPU Merom T7400 2.16GHz Intel IC CPU Merom T7400 2.16G PGA B KC.74001.
Category Keyboard (cont.) Part Name Description Acer Part No. Keyboard 89 key Darfon NSKH3V0C CZ Czech KB Darfon NSK-H3V0C Czech89 9J.N5982.V0C Keyboard 89 key Darfon NSKH3V0D DM Danish KB Darfon NSK-H3V0D DM Danis89 9J.N5982.V0D Keyboard 89 key Darfon NSKH3V0E IT Italian KB Darfon NSK-H3V0E IT Itali89 9J.N5982.V0E Keyboard 89 key Darfon NSKH3V0FFR French KB Darfon NSK-H3V0F FR Rehcn89 9J.N5982.V0F Keyboard 89 key Darfon NSKH3V0G GR German KB Darfon NSK-H3V0G GR Germa89 9J.N5982.
Category LCD module (cont.) Part Name Description Acer Part No. Camera CMOS 0.3M Suyin CN0314-OV03 U Camera CMOS 0.3M CN0314OV03 U 57.TK901.001 Camera CMOS 0.3M Bison BN30V40717300 Camera CMOS 0.3M BN30V40717300 57.TK501.001 LCD bracket right Bracket LCD R 33.4T904.001 LCD bracket left Bracket LCD L 33.4T905.001 LCD bezel 14.1” ASSY bezel 60.4U707.001 LCD panel 14.1” ASSY LCD panel 60.4U705.001 Wireless antenna left/right Anttenna 25.90480.001 LCD 14.
Category Part Name Description Acer Part No. Miscellaneous LCD screw rubber Rub circle LCD 47.4U702.001 Name plate Name plate AS4710 42.4U706.001 Screw Screw M2xL3 (white) 86.00C07.220 Screw Screw M2.5xL6 nylok CR3+ 86.00E33.736 Screw Screw M2.5xL8 nylok CR3+ 86.00E34.738 Screw Screw WAF M2x4 BZnylok CR3+ 86.00E92.724 Screw Screw M2x2.5 nylok 86.00F22.722 Screws 134 Screw Screw M2x4 nylok H0.3 86.00F24.724 Screw Screw 2x6 nylok 86.00F58.726 Screw Screw Ni M2x6L 86.9A552.
Aspire 4310 FRU List Category Part Name Description Acer Part No. Adapter 65W Delta SADP-65KB DFA LF ADT 65W SADP-65KB DFA LF Delta AP.06501.013 Adapter 65W Liteon PA-165002WR ADT 65W Liteon PA-165002WR AP.06503.011 Adapter 65W Liteon PA-165002AC LF ADT 65W PA-1650-02AC LF AP.06503.016 Battery Pack Li+6 cell 2.0mAh Sanyo BTY Pack Li+6C 2.0Ah Sanyo BT.00603.036 Battery Pack Li+6 cell 2.4mAh Sanyo BTY Pack LI+6C 2.4Ah Sanyo BT.00603.037 Battery Pack Li-ion 6 cell 2.
Category Part Name Description Acer Part No. Power board Volvi PWR-BD 06627-1 (D) PD 55.4U703.001G Wireless LAN 802.11ABGN Kedron MOW1 WLAN 802.11ABGN Kedron MOW1 KI.KDN01.001 Wireless LAN 802.11ABGN Kedron MOW2 WLAN 802.11ABGN Kedron MOW2 KI.KDN01.002 Wireless LAN 802.11ABGN Kedron ROW WLAN 802.11ABGN Kedron ROW KI.KDN01.003 Wireless LAN Board 802.11ABG Intel 3945 MW1 WLAN 802.11ABG Intel 3945 MW1 KI.GLN01.001 Wireless LAN Board 802.11ABG Intel 3945 MW2 WLAN 802.
Category Cables (cont.) Part Name Description Acer Part No. Power cord 16A 250V South Africa BK Code 16A 250V South Africa BK 27.01518.681 Power cord 10A 250V Swiss Code Swiss Power 10A 250V BK 27.01518.581 Power cord 10A 250V 3-pin Swiss BK Code 10A 250V 3P Swiss Bk 27.01518.691 Power cord 10A 250V 3-pin China Cord China 10A 250V 3P 27.01518.591 Power cord 10A 250V 3-pin China BK Cord 10A 250V 3P China BK 27.01518.701 Power cord 220V 3-pin EUR Cord EUR 220V 3P BK 27.01518.
Category Part Name Description Acer Part No. Memory SDIMM 1GB Hynix HYMP512S64CP8-Y5 AB SODIMM 1G HYMP512S64CP8-Y5 AB KN.1GB0G.006 SDIMM 1GB Nanya NT1GT64U8HB0BN-3C SODIMM 1G NT1GT64U8HB0BN-3C KN.1GB03.014 SDIMM 1GB Samsung M470T2953EZ3-CE6 SODIMM 1GB M470T2953EZ3-CE6 KN.1GB0B.011 SDIMM 512MB Hynix HYMP564S64CP6-Y5 AB SODIMM 512M HYMP564S64CP6-Y5 AB KN.5120G.019 SDIMM 512MB Nanya NT512T64UH8B0FN-3C SODIMM 512M NT512T64UH8B0FN-3C KN.51203.
Category Part Name Description Acer Part No. HDD bracket ASSY HDD bracket 60.4T918.001 HDD module 80G 5400RPM SATA HDD N80GB5.4KS Bracket G2.HDAHQ.001 HDD 80GB SATA Hitachi HTS541680J9SA00 HDD 80GB SATA HTS541680J9SA00 KH.08007.021 HDD 80GB Seagate ST980811AS HDD 80GB SGT ST980811AS KH.08001.030 HDD 80GB 5400RPM SATA Toshiba MK8037GSX Gemini BS LF F/W:DL230 HDD 80GB Toshiba MK8037GSX KH.08004.010 HDD 80GB 5400RPM SATA WD WD800BEVS-22RST0 ML80 LF F/W:04.
Category Part Name Description Acer Part No. CPU/Processor CPU Merom T5500 1.66GHz Intel IC CPU Merom T5500 1.66G PGA B KC.55001.DTP CPU Merom T5300 1.73GHz Intel IC CPU Merom T5300 1.73G PGA KC.53001.DTP CPU Merom T5500 1.66GHz Intel IC CPU Merom T5500 1.66G PGA KC.55L01.DTP CPU Merom T5600 1.83GHz Intel IC CPU Merom T5600 1.83 PGA KC.56L01.DTP CPU Merom T7200 2.0GHz Intel IC CPU Merom T7200 2.0G PGA B2 KC.72001.DTP CPU Merom T7400 2.16GHz Intel IC CPU Merom T7400 2.16G PGA B KC.74001.
Category Keyboard (cont.) Part Name Description Acer Part No. Keyboard 89 key Darfon NSKH3V0C CZ Czech KB Darfon NSK-H3V0C Czech89 9J.N5982.V0C Keyboard 89 key Darfon NSKH3V0D DM Danish KB Darfon NSK-H3V0D DM Danis89 9J.N5982.V0D Keyboard 89 key Darfon NSKH3V0E IT Italian KB Darfon NSK-H3V0E IT Itali89 9J.N5982.V0E Keyboard 89 key Darfon NSKH3V0FFR French KB Darfon NSK-H3V0F FR Rehcn89 9J.N5982.V0F Keyboard 89 key Darfon NSKH3V0G GR German KB Darfon NSK-H3V0G GR Germa89 9J.N5982.
Category LCD module (cont.) Part Name Description Acer Part No. Camera CMOS 0.3M Suyin CN0314-OV03 U Camera CMOS 0.3M CN0314OV03 U 57.TK901.001 Camera CMOS 0.3M Bison BN30V40717300 Camera CMOS 0.3M BN30V40717300 57.TK501.001 LCD bracket right Bracket LCD R 33.4T904.001 LCD bracket left Bracket LCD L 33.4T905.001 LCD bezel 14.1” ASSY bezel 60.4U707.001 LCD panel 14.1” ASSY LCD panel 60.4U705.001 Wireless antenna left/right Anttenna 25.90480.001 LCD 14.
Category Part Name Description Acer Part No. Miscellaneous LCD screw rubber Rub circle LCD 47.4U702.001 Name plate Name plate AS4310 42.4U705.001 Screw Screw M2xL3 (white) 86.00C07.220 Screw Screw M2.5xL6 nylok CR3+ 86.00E33.736 Screw Screw M2.5xL8 nylok CR3+ 86.00E34.738 Screw Screw WAF M2x4 BZnylok CR3+ 86.00E92.724 Screw Screw M2x2.5 nylok 86.00F22.722 Screws Chapter 4 Screw Screw M2x4 nylok H0.3 86.00F24.724 Screw Screw 2x6 nylok 86.00F58.726 Screw Screw Ni M2x6L 86.
Appendix A Model Definition and Configuration Aspire 4710/4310 Model Appendix A RO Count ry Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wireless LAN Bluetoot h 144
145 Appendix A
Appendix A 146
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® Vista™ Business, Vista Home Premium, and Vista Home Basic environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft® Windows® Vista™ Compatibility Test I/O Peripheral Compatibility Test Vendor Device Description Result External CRT Acer 211c21” P ViewSonic G220F P PF790 19” P Sony TV Trinitron (S-video) P External LCD Acer FP751 17” TFT LCD P 1 P AL17211 P 15” LCD Monitor (DVI) Model: AL1521 17” LCD Monitor (DVI) Model: ViewSonic 20” LCD VD201b(DVI-I), (DVI-D), Westinghouse W37G (HDMI) P HP LP2065 20” TFT Monitor (DVI) P S9500 19” Monitor (DVI) P 3300MP projector P Microsoft Nat
I/O Peripheral Compatibility Test Vendor Device Description Result USB storage device Iomega USB zip 250MB P Fujitsu MO-1300 1.3G USB 2.0 P Transcend 80GB HDD USB 2.0+IEEE 1394 P PQI 6-in-1 Flash card reader/writer 2 P Plextor DVD+R/RW USB 2.0 P Galileo Mass storage 2.5 travel kit with 1394 P LG DVD+R/RW 16X USB 2.0+IEEE 1394 P Sony DVD+R/RW 16X USB 2.
I/O Peripheral Compatibility Test Vendor Device Description Result Bluetooth access point X Bridge Bluetooth access point BT300 P Sony Ericsson Wireless headset P T610 P X Bridge Bluetooth access point BT300 P Epson Bluetooth print adapter P HP Deskjet 450wbt P AmbiCom Bluetooth wireless compact Flash card with PC card adapter P 5-in-1 adapter express card reader P GigaLAN express card P Bluetooth device Express card Abcom Sunix ECF2400 2 ports 1394A express card P Serial ATA
Memory Card Compatibility Test Vendor Lexar Device Description Result High speed 512MB memory stick Pro Duo P High speed 1GB memory stick Pro Duo P SanDisk MS Pro 1GB memory card P Sony Memory stick Pro 512MB P MS Pro Duo 2GB high speed P MS Pro 2GB memory card P Apacer Compact Flash card 256/512MB P SanDisk Compact Flash card 2GB P Olympus XD-Picture card 512MB P XD card Game Test Vendor Blizzard Atari ID Software Activision EA Microsoft Sierra Item Description Result Wa
SW Utility and Application Test Item Description 152 Result PowerDVD P Windows DVD Maker P NTI-CD Maker P NIS P Launch Manager P Wireless AP P Bluetooth AP P Acrobat Reader P Office P Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
154 Appendix C