Personal Computer User Manual
Table Of Contents
- System Specifications
- System Utilities
- Machine Disassembly and Replacement
- Disassembly Requirements
- General Information
- External Module Disassembly Process
- Main Unit Disassembly Process
- Main Unit Disassembly Flowchart
- Removing the Switch Cover
- Removing the Keyboard
- Removing the Antenna
- Removing the LCD Module
- Removing the Upper Cover
- Removing the Touch Pad Bracket
- Removing the Finger Print Reader
- Removing the Launch Board
- Removing the Speaker Module
- Removing the Switch Board
- Removing the Touch Pad Board
- Removing the I/O Board
- Removing the Bluetooth module
- Removing the Modem Module
- Removing the Main Board
- Removing the Thermal Module
- Removing the CPU
- Removing the CPU Fan
- Removing the HDMI Module
- LCD Module Disassembly Process
- LCD Module Reassembly Procedure
- Main Module Reassembly Procedure
- Replacing the CPU
- Replacing the Thermal Module
- Replacing the CPU Fan Module
- Replacing the HDMI Module
- Replacing the Mainboard
- Replacing the I/O Board
- Replacing the Bluetooth Board
- Replacing the Modem Module
- Replacing the Finger Print Reader
- Replacing the Touch Pad Bracket
- Replacing the Launch Board
- Replacing the Switch Board
- Replacing the Antenna Cables
- Replacing the Speaker Module
- Replacing the Keyboard
- Replacing the Switch Cover
- Replacing the WLAN Module
- Replacing the Hard Disk Drive Module
- Replacing the DIMM Modules
- Replacing the ODD Module
- Replacing the Lower Covers
- Replacing the Express and SD Card Trays
- Troubleshooting
- Common Problems
- Power On Issue
- No Display Issue
- Random Loss of BIOS Settings
- LCD Failure
- Built-In Keyboard Failure
- Touchpad Failure
- Internal Speaker Failure
- Internal Microphone Failure
- HDD Not Operating Correctly
- ODD Failure
- Modem Function Failure
- Wireless Function Failure
- EasyTouch Button Failure
- Thermal Unit Failure
- External Mouse Failure
- Other Failures
- Intermittent Problems
- Undetermined Problems
- POST Codes Tables
- Common Problems
- Jumper and Connector Locations
- FRU (Field Replaceable Unit) List
- Model Definition and Configuration
- Test Compatible Components
- Online Support Information
- Index
Chapter 4 131
No Display Issue
If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:
No POST or Video
If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.
1. Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.
2. Make sure the computer has power by checking at least one of the following occurs:
• Fans start up
• Status LEDs light up
If there is no power, see “Power On Issue” on page 130.
3. Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.
4. Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see “LCD Failure” on page 133.
5. Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.
If the computer boots correctly, add the devices one by one until the failure point is discovered.
6. Reseat the memory modules.
7. Remove the drives (see “Disassembly Process” on page 42).
8. If the Issue is still not resolved, see “Online Support Information” on page 185.