Veriton 5100/7100 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.38H02.001/ 49.38H02.011 DOC. NO.
Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. IV 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents Chapter 1 System Specifications 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel-Veriton 5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Rear Panel-Veriton 5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Microsoft Win95/NT 4.0 Workstation Environment Test . . . . . . . . . . . . . . . . . IBM OS/2 Warp 4.0 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Novell Netware 4.12 & 5.1 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . SCO UNIX/Red Hat Linux Environment Test . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Overview The Veriton 5100/7100 supports Intel® Pentium III Flip Chip-Pin Grid Array (FC-PGA) processor based Micro ATX, IBM PC/AT compatible system with PCI/AGP bus.
Features Performance ! Intel® Pentium III processor which uses the FC-PGA 370 socket. ! 128/256 KB PBSRAM L2 cache incorporated in Intel® Pentium III (Coppermine) processor. ! Maximum of 512 MB SDRAM within 3 DIMM slots up to 133MHz. ! Support AGP 2.0 including 4x AGP data transfers. ! Integrated LAN Controller (82801BA). ! 3.5-inch and 5.25-inch floppy disk drives.
Human-centric design and ergonomics Chapter 1 ! Slim desktop form factor ! Separate computer stand and rubber stands for quick and easy positioning ! Space-saver solution ! Accessible I/O ports ! Easy-to-open housing design for quick upgrade 3
Front Panel-Veriton 5100 4 Chapter 1
Label Icon Description 1 USB Ports 2 Microphone-in Port* 3 Speaker-out/Line-out Port 4 Hard Disk Drive Activity Light-emitting Diode (LED) 5 System Activity LED 6 Power LED 7 Power Switch 8 CD-ROM/DVD-ROM Headphone/Earphone Port 9 Volume Tuner 10 CD-ROM/DVD-ROM LED 11 CD-ROM/DVD-ROM Tray 12 Fast Forward/Skip Button 13 Stop/Eject Button 14 Floppy Disk Drive Eject Button 15 3.5-inch Floppy Disk Drive 16 Floppy Disk Drive LED 17 5.
Rear Panel-Veriton 5100 6 Chapter 1
Label Icon Color Description 1 Power Supply 2 Power Switch 3 Power Cord Socket 4 Green PS/2 Mouse Port 5 Purple PS/2 Keyboard Port 6 Black USB Ports 7 White Network Port 8 Teal or Turquoise Serial Port 9 Blue CRT/LCD Monitor Port 10 Burgundy Parallel/Printer Port 11 Gold Game/MIDI Port 12 Lime Audio-out/Line-out Jack 13 Light blue Audio-in/Line-in Jack 14 Microphone-in Port * 15 Expansion Slots NOTE: The system has two microphone-in ports (front and rear).
Front Panel-Veriton 7100 The computer’s front panel consists of the following: Label 8 Icon Description 1 CD-ROM/DVD-ROM tray 2 Stop/Eject Button 3 Skip/Forward Button 4 Hard disk drive activity light-emitting diode (LED) 5 System activity LED 6 Power LED 7 Power button 8 CD-ROM/DVD-ROM LED 9 Volume Tuner 10 CD-ROM/DVD-ROM Headphone/Earphone port 11 5.
Label Icon Description 12 3.5-inch floppy disk drive 13 Floppy disk drive LED 14 Floppy disk drive eject button 15 Speaker-out/Line-out port 16 Microphone-in port * 17 USB ports * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front. You have to enable the front microphone-in port to be able to use it.
Rear Panel-Veriton 7100 Label Icon Color 1 Power Switch 2 Power cord socket 3 White Network port 4 Burgundy Parallel/printer port 5 Gold Game/MIDI port 6 10 Description Power Supply 7 Green PS/2 mouse port 8 Purple PS/2 keyboard port 9 Black USB ports Chapter 1
Label Icon Color Description 10 Teal or Turquoise Serial port 11 Blue CRT/LCD Monitor port 12 Lime Audio-out/Line-out jack 13 Light blue Audio-in/Line-in jack 14 Microphone-in port * 15 Expansion slots * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front.
Main Board Layout 1 2 3 4 5 25 24 23 6 22 8 21 9 7 20 10 19 18 11 17 16 12 15 14 13 12 1 Audio Power AMP 14 FDD Connector 2 MIDI/Game (Upper), Line-Out (Left), Line-In (Middle), and Mic-In Ports (Right) 15 EIDE Connector 3 Parallel Port, VGA Port and Serial Port 1 16 Battery 4 Network Port and USB Ports 17 Buzzer 5 PS/2 Mouse Port and Keyboard Port 18 Intel 82801BA Chipset 6 Transformer 19 4MB FWH 7 FAN Connector 20 Intel 82815 Chipset 8 Platform LAN Connector 2
Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Programmable keys The programmable keys help you directly access a URL (Web site) or launch any program, files, or application in your system. The fifth key is set to launch the media player. If you want to configure the settings of each key right click on the Magic Keyboard icon located on the desktop.
Multimedia keys Allow you to play, pause, stop, step forward, or step back a song or movie conveniently using your keyboard. Icons Key Description Play/Pause Press to start playing an audio or video file. Press again to pause. Stop Press to stop playing the audio or video file. Forward Press to skip forward to the next file and start playing. Backward Press to skip backward to the previous file and start playing. Volume control/Mute The volume control/Mute knob controls the speaker volume.
Windows keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Application key Chapter 1 Description Start button.
Hardware Specifications and Configurations Processor Item Specification Type Intel® Pentium III- Coppermine processors Slot Socket 370 Speed Internal : 450/500/533/550/600/667/733/800/866 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State the BIOS Setup is set to Enabled.) Voltage Processor voltage can be detected by the system without setting any jumper. External: 100/133 MHz BIOS Item Specification BIOS code programmer Award BIOS version V4.
S58M-Ch1.fm Page 17 Thursday, August 3, 2000 9:41 AM This section has two table lists, system memory specification and the possible combinations of memory module. System Memory Item Specification Memory socket number 3 sockets (3 banks) Support memory size per socket 64/128/256MB Support maximum memory size 512MB Support memory type SDRAM Support memory speed 100/133MHz (PC100/ PC133) (for Local Bus speed 100/133MHz) Support memory voltage 3.
Video Interface Item Specification Video controller Embedded in Intel 82801BA ICH II Video controller resident bus AGP bus Video interface support Video YUV texture in all texture formats H/W DVD accelerator *32 - 24bpp color data is processed using a 32bpp data format.
Audio Interface Item Audio controller Specification Embedded in Intel 82801BA ICH II Audio controller resident bus AC’97 link Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Resolution 16 bits Compatibility AC’97 2.
Parallel Port Item Specification Parallel port controller Embedded in LPC 47B277 Parallel port controller resident bus LPC Number of parallel ports 1 Support ECP/EPP ECP / EPP 1.7 & 1.
Memory Address Map Address Size Function 000000 - 07FFFF 512KBytes Host Memory 080000 - 09FFFF 128KBytes Host/PCI Memory 0A0000 - 0BFFFF 128KBytes PCI/ISA Video Buffer Memory 0C0000 - 0C7FFF 32KBytes Video BIOS Memory 0C8000 - 0DFFFF 96Kbytes ISA Card BIOS & Buffer Memory 0E0000 - 0EFFFF 64Kbytes BIOS Extension Memory Setup and Post Memory PCI Development BIOS 0F0000 - 0FFFFF 64Kbytes System BIOS Memory 100000 - UPPER LIMIT Main Memory UPPER LIMIT - 4GBytes PCI Memory PCI INTx# a
I/O Address Map Hex Range Devices 000-00F DMA Controller-1 020-021 Interrupt Controller-1 040-043 System Timer 060-060 Keyboard Controller 8742 061-061 System Speaker 070-071 CMOS RAM Address and Real Time Clock 081-08F DMA Controller-2 0A0-0A1 Interrupt Controller-2 0C0-0DF DMA Controller-2 0F0-0FF Math Co-Processor 170-177 Secondary IDE 1F0-1F7 Primary IDE 278-27F Parallel Printer Port 2 2F8-2FF Serial Asynchronous Port 2 378-37F Parallel Printer Port 1 3F0-3F5 Floppy Disk
DRQ Assignment Map DRQx System Devices Add-On-Card Devices DRQ0 N Reserved DRQ1 N Reserved DRQ2 Floppy Diskette N DRQ3 N Reserved DRQ4 Cascade N DRQ5 N Reserved DRQ6 N Reserved DRQ7 N Reserved NOTE: N - Not in use Main Board Major Chips Item Controller North Bridge Intel 82815 GMCH South Bridge Intel 82801BA ICH II Super I/O controller SMSC LPC47B277 Audio controller Built-in Intel 82801 ICH LAN controller Intel 82562EM HDD controller Built-in Intel 82801BA ICH II K
Switching Power Supply 145W Input Frequency Frequency Variation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz Input Voltage Variation Range 100 - 120 VRMS 90-132 VRMS 200 - 240 VRMS 180-264 VRMS Input Current Measuring Range 4A 90 -132 VRMS 3A 180 - 264 VRMS (This is for 145 power supply) NOTE: 1. This "4A" includes the outlet supply current: 2A. 2. Measure at line input 90VRMS and maximum load condition.
Power Management Functions Device Standby Mode ! Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). ! Hard disk drive goes into Standby mode (for ATA standard interface). ! Disable V-sync to control the VESA DPMS monitor. ! Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows). ! Resume recovery time: 3-5 sec. Global Standby Mode ! Global power management timer (2-120 minutes, time step=10 minute).
26 Chapter 1
Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS.
Entering Setup To enter Setup, press the key combination NOTE: You must press . simultaneously while the system is booting. The Setup Utility main menu then appears: ! ! ! ! ! ! ! ! Setup Utility System Information Product Information Disk Drives Onboard Peripherals Power Management Boot Options Date and Time System Security Load Default Settings Abort Settings Change The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen.
The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. ! To select an option, move the highlight bar by pressing ! Press ! To change a parameter setting, press ! Press to return to the main menu. If you are already in the main menu, press exit Setup. to move to the next page or or then press . to return to the previous page. or until the desired setting is found. again to The parameters on the screens show default values.
System Information The following screen appears if you select System Information from the main menu. System Information Processor ........................... Processor Speed ..................... Level 1 Cache ....................... Level 2 Cache ....................... Diskette Drive A .................... Diskette Drive B .................... Pentium III 600 MHz 32 KB, Enabled 256 KB, Enabled 1.44 MB 3.5-inch None IDE Primary Channel Master .......... IDE Primary Channel Slave ...........
Parameter Description Format IDE Secondary Channel Master Specifies the current configuration of the IDE device connected to the master port of the secondary IDE channel. Drive type, capacity IDE Secondary Channel Slave Specifies the current configuration of the IDE device connected to the slave port of the secondary IDE channel. Drive type, capacity Total Memory Specifies the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST.
Product Information The screen below appears if you select Product Information from the main menu: Product Information Product Name ................... Acer Veriton 5100/7100 System S/N ..................... N/A Main Board ID .................. S58M Main Board S/N ................. N/A System BIOS Version ............ V4.0 SMBIOS Version ................. 2.3 *System BIOS ID.................. R01-A0 EN *BIOS Release Date...............
Disk Drives Select Disk Drives from the main menu to configure the drives installed in your system. NOTE: The following screen shows the Disk Drives menu: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. Disk Drives Diskette Drive A .................[1.44 MB 3.5-inch] Diskette Drive B .................
The following screen appears if you select any of the IDE drive parameters: IDE Primary Channel Master Device Detection Mode ............... [Auto] Device Type........................ Hard Disk Cylinder........................... [8354] Head............................... [16] Sector............................. [63] Size............................... [4311] M.B. Hard Disk LBA Mode .................. [Auto] *Hard Disk Block Mode................ [Auto] *Hard Disk 32 Bit Access.............
IDE Secondary Channel Master Device Detection Mode ............... [Auto] Device Type........................ None Cylinder........................... [0] Head............................... [0] Sector............................. [0] Size............................... [0] M.B. IDE Secondary Channel Slave Device Detection Mode ............... [Auto] Device Type ........................ IDE CD-ROM *Advanced PIO Mode ................... [Enabled] *DMA Transfer Mode ...................
Parameter 36 Description Options Cylinder Specifies your hard disk’s number of cylinders, and is automatically set depending on your Type parameter setting. Only Device Detection Mode is set to User, the item Cylinder will be available; Otherwise it is non-configurable. Head Specifies your hard disk’s number of heads, and is automatically set depending on your Type parameter setting. Only Device Detection Mode is set to User, the item Head will be available; Otherwise it is non-configurable.
Onboard Peripherals The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu displays the following screen: Onboard Peripherals Serial Port 1 ....................... [Enabled] Base Address ....................... [3F8h] IRQ ................................ [4] Serial Port 2 ........................ [Disabled] Base Address ....................... [---] IRQ ................................ [---] Parallel Port ....................... Base Address .....
Parameter 38 Description Options Floppy Disk Controller Lets you enable or disable the onboard floppy disk controller. Enabled or Disabled IDE Controller Lets you enable or disable the onboard primary, secondary or both IDE interfaces. Both, Primary, or Disabled PS/2 Mouse Controller Lets you enable or disable the onboard PS/2 mouse controller Enabled or Disabled USB Host Controller Lets you enable or disable the onboard USB host controller.
Power Management The Power Management menu lets you configure the system power-management feature. It works only under APM mode. IMPORTANT:If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective. The following screen shows the Power Management parameters and their default settings: Power Management Power Management Mode ...............
Parameter 40 Description Options Suspend or Power Off Power Switch < 4 sec. Lets you specify whether to automatically turn off the machine or put the system to Suspend mode when the power switch is pressed for less than 4 seconds. System Wake-up Event Lets you specify the activity that will resume the system to normal operation. Modem Ring Indicator Wakes the system from Sleep mode once any fax/modem activity is detected.
Boot Options This option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options from the main menu: Boot Options Boot Sequence 1st. [Floppy Disk A:] 2nd. [Hard Disk C:] 3rd. [IDE CD-ROM] 4th. [Intel ® Boot Agent Version 3.0] Primary Display Adapter.............. [Auto] Fast Boot ........................... [Auto] Silent Boot ......................... [Enabled] Num Lock After BOOT ................. [Enabled] Memory Test .........................
Parameter 42 Description Options Num Lock After Boot Allows you to activate or deactivate the Num Lock function upon booting. Enabled or Disabled Memory Test Lets you specify whether you want BIOS to perform or bypass the memory test. This parameter is only available when Fast Boot is disabled. Disabled or Enabled Configuration Table This parameter allows you to enable or disable the display of the configuration table after POST but before booting.
Date and Time The following screen appears if you select the Date and Time option from the main menu: Date and Time Date.................................. [Mon Jan 03, 2000] Time.................................. [HH:MM:SS] The following table describes the parameters found in this menu: Parameter Date Description Lets you set the date following the weekdaymonth-day-year format. Options Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat Month: Jan, Feb...
System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: System Security Supervisor Password ................. [None] User Password ....................... [----] Disk Drive Controller Floppy Drive ....................... [Normal] Hard Disk Drive .................... [Normal] Processor Serial Number .............
Setting a Password 3. Enter the BIOS utility and select “System Security” . 4. Highlight the “Supervisor Password” parameter to set a Setup password, or “User Password” to set a power-on password. Then press the left or right arrow key. The following creen appears: Supervisor Password Enter your Password twice. The Password may be up to 7 characters long. Enter Password ...................... [!!!!!!!] Enter Password again ................ [!!!!!!!] Set or Change Password 5. Type a password.
Changing or Removing the Password If you want to change one of your passwords, do the following: 1. Enter the BIOS utility and select “System Security”. 2. Highlight the “Supervisor Password” parameter (for Supervisor password) or the “User Password” parameter (a Supervisor Password must be set first before you can change the User password). The Password menu appears. 3. From the Password menu, highlight the “Set or Change Password” option. 4. Enter a new password. 5.
Advanced Options NOTE: The Advanced Options menu is only available if you press F8 or Alt + F4 in the main menu. The “Advanced Options” menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameters: Advanced Options ! Memory/Cache Options PnP/PCI Options ! CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system.
Parameter 48 Description Options Memory at 15MB-16MB Reserved for To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter. System or Expansion board CPU Frequency Multiplier Sets the Core/bus ratio of your system. The clock speed of the bus does not necessarily equal the CPU’s (core).
PnP/PCI Options The PnP/PCI Options menu allows you to specify the settings for your PCI devices. Selecting this option displays the following screen: PnP/PCI Options PCI IRQ Setting ..................... [Auto] INTA PCI Slot 1 ............. [--] PCI Slot 2 ............. [--] PCI Slot 3 ............. [--] INTB [--] [--] [--] PCI IRQ Sharing ...................... VGA Palette Snoop ................... Graphics Aperture Size .............. Plug and Play OS .................... Reset Resource Assignments ..
Parameter Description Options Graphics Aperture Size This parameter determines the effective size of the graphics aperture. Graphics aperture is the address range that the AGP video and the CPU use to manage graphical objects. The lowest setting is 8 MB and the highest is 256 MB. User input Plug and Play OS When this parameter is set to Yes, BIOS initializes only PnP boot devices such as SCSI cards. When set to No, BIOS initializes all PnP boot and non-boot devices such as sound cards.
The following screen displays the Chipset settings menu: • • • • • Chipset Settings Spread Spectrum ............... ICH Audio Codec ............... ICH SMBUS Controller .......... Delay Transaction ............. Determine DIMM Frequency ...... Parameter [Enabled] [Enabled] [Enabled] [Enabled] [Auto] Description Options Spread Spectrum This parameter lets you enable or disable the spread spectrum. Enabled or Disabled ICH Audio Codec This parameter lets you enable or disable the ICH Audio Codec.
Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Load Default Settings Do you want to load default settings? [Yes] *[No] Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system.
Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Abort Settings Change Do you really want to abort settings change? *[Yes] [No] Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings. Choosing No returns you to the main menu. BIOS retains all changes that you have made.
Exiting Setup To exit the BIOS utility, simply press Esc. The following dialog box appears: Exit Setup Settings have been changed. Do you really want to exit setup? *[Yes] [No] Select Yes to exit Setup. Select No to return to the main menu. Exit Setup Settings have been changed. Do you want to save CMOS settings? *[Yes] [No] If you have made changes in the parameter settings, you will be asked if you want to keep the changes made to the BIOS. Select Yes to save your changes before you exit Setup.
Chapter 3 Machine Disassembly and Replacement This chapter contains 2 separate step-by-step procedures on how to disassemble the Veriton 5100 and 7100 desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screwdriver T Phillips screwdriver T Hexagonal screwdriver Plastic stick NOTE: The screws for the different components vary in size.
Disassembling the Veriton 5100 Removing the Housing Cover CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. 56 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Turn the thumbscrews counterclockwise to remove the cover. Set the screws aside. You will need the when replacing the housing cover. 4. Hold the sides of the cover with both hands.
Removing a Link Bar 1. To remove a link bar, remove the screw that secures it to the housing. 2. Then gently lift the link bar and pull it out. Removing a DIMM 1. Press the latches on both sides of the DIMM socket outward, to release the DIMM. 2. Then gently lift the DIMM out to remove it.
Removing the Processor Follow these steps to remove the processor: 1. Detach the fan/heatsink cable connector . 2. Remove the fan/heatsink from the processor. 3. Pull the socket lever up to release the processor pins from the socket holes. 4. Pull out the processor from the socket. . WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with any metal or with your hands.
Removing the Hard Disk Drive and 3.5-inch Diskette Drive Follow these steps to remove the hard disk drive: 1. Detach the power and disk drive cables from the hard disk and diskette drive. 2. Remove the screw that secures the link bar to the housing. 3. Lift up the link bar and pull it out. 4. Remove the four screws that hold the hard disk drive to the disk frame and detach the hard disk drive. Set the screws aside.
5. Remove the four screws that hold the diskette drive to the disk frame and pull out the diskette drive. Removing the CD-ROM Drive 1. 60 Remove the four screws that hold the CD-ROM drive to the bracket frame and pull out the CD-ROM drive.
Removing the PCI and AGP Expansion Cards 1. Remove the screw on the bracket of an expansion card. Set the screw aside. You will need it when replacing the expansion card. 2. Gently pull out the expansion card to remove it from the expansion slot. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI devices.
Removing the Power Supply 1. 62 Remove the four screws that hold the power supply to the housing and pull out the power supply.
Disassembling the Veriton 7100 Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Removing the Housing Cover 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Remove the four screws of the right panel using a screwdriver.
Removing the Front Panel 1. Release the 6 latches as shown below that holds the front panel and then it from the housing. Removing a DIMM 64 1. Press the latches on both sides of the DIMM socket outward, to release the DIMM. 2. Then gently lift the DIMM out to remove it.
Removing the Processor Follow these steps to remove the processor: 1. Detach the fan/heatsink cable connector . 2. Remove the fan/heatsink from the processor. 3. Pull the socket lever up to release the processor pins from the socket holes. 4. Pull out the processor from the socket. . WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with any metal or with your hands.
Removing the Hard Disk Follow these steps to remove the hard disk drive: 1. Remove the four screws that hold the hard disk drive to the disk frame. Set the screws aside. . 2. Detach the power and disk drive cables from the hard disk drive, then detach the hard disk from the drive frame. . Removing the Diskette Drive Follow these steps to remove the diskette drive: 1. 66 Remove the four screws holding the diskette drive.
2. Disconnect the power connector and the diskette drive cable, then remove the diskette drive from the housing. Removing the CD-ROM/DVD-ROM/CD-RW Drive Follow these steps to remove the CD-ROM//DVD-ROM/CD-RW drive: 1. Remove the four screws holding the CD-ROM/DVD-ROM/CD-RW drive, 2. Disconnect the power connector, CD-ROM/DVD-ROM/CD-RW drive cable, and audio cable, then remove the CD-ROM/DVD-ROM/CD-RW drive from the housing.
Removing the PCI and AGP Expansion Cards 1. Remove the screw on the bracket of the expansion card. Set the screw aside, you will need it when replacing the expansion card. 2. Gently pull out the expansion card to remove it from the expansion slot. . NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI or AGP devices.
Removing the Audio Board 1. Disconnect the audio cable and the USB cable from the audio board. 2. Remove the 2 screws that hold the audio board, then remove it from the housing.
Removing the System Main Board 1. Put the housing to lying position with the open area facing upward. 2. Remove the seven screws holding the main board and then remove the main board from the housing . Removing the Power Supply 1. Disconnect the power supply power connector from the main board. 2. Remove the four screws holding the power supply, and then remove the power supply from the housing.. Removing the Intrusion Alarm 1.
Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Veriton 5100/7100: Chapter 4 ! Power-On Self-Test (POST) ! Index of Error Messages ! Index of Error Codes and Error Beeps ! Index of Error Symptoms ! Undetermined Problems 71
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” on page 75. NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change.
BIOS Messages IDE Drive 0 Error IDE Drive 1 Error IDE Drive 2 Error IDE Drive 3 Error IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) 1. 2. 3. 4. 5. Enter BIOS Setup and load the default settings. Check IDE drive jumper. IDE hard disk drive power. IDE hard disk drive cable/connection. IDE hard disk drive. 1. Load default settings in Setup. 2. Enter BIOS Setup and set the Reset Resource Assignments of the PnP/PCI Options to Yes, then reboot the system.
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Error Symptom Action/FRU Diskette drive read/write error. 1. Diskette. 2. Ensure the diskette drive is not set to Write protect in the Security Options of BIOS Setup. 3. Diskette drive cable. 4. Diskette drive. 5. System board. Diskette drive LED comes on for more than 2 minutes when reading data. 1. 2. 3. 4. Diskette Diskette drive connection/cable Diskette drive System board Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. 1. 2. 3. 4. 5.
Error Symptom CD/DVD-ROM drive can play audio CD but no sound output. Action/FRU 1. 2. 3. 4. Ensure the headphone jack of the CD/DVD-ROM has an output. Turn up the sound volume. Speaker power/connection/cable. CD/DVD-ROM drive. Real-Time Clock Real-time clock is inaccurate. 1. Ensure the information in the Date and Time of BIOS Setup is set correctly. 2. RTC battery. 3. System board Audio Audio software program invokes but no sound comes from speakers. 1. Speaker power/connection/cable.
Error Symptom Action/FRU Parallel/Serial Ports Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup. 2. Loop-back. 3. System board. Printing failed. 1. Ensure the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. System board.
Undetermined Problems If an error message is present, go to “POST Error Messages List” on page 73. If you did not receive any messages, see if the symptom is listed in “or “Error Symptoms List” on page 75. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages. If the voltages are correct continue with the following steps: 2. Power off the system unit. 3. Perform the following checks, one by one, until you have isolated the problem FRU. 4.
80 Chapter 4
Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Main board Chapter 5 81
Connector Description Connector No.
Jumper Setting Jumper Function and settings JP2 Line-out options 1-3, 2-4 Unamplified 3-5, 4-6* Amplified JP3 LAN EEPROM 1-2* Enabled 2-3 Disabled JPXA Boot block 1-2 Enabled 2-3* Disabled JPXB Check password 1-2 Enabled 2-3* Disabled JPX1 CMOS clear 1-2 Clear CMOS 2-3* Normal JPX2 CPU speed 1-2 Safe mode 2-3* Normal JPX3 Support CPU 1-2* Coppermine/Celeron 2-3 VIA (Cyrix)/Joshua JPX4 Onboard LAN 1-2* Enabled 2-3 Disabled NOTE: *: Default Settings Chapter 5
Audio Board Connector No.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Veriton 5100/7100. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide.
Veriton 5100 Exploded Diagram 86 Chapter 6
Veriton 7100 Exploded Diagram Chapter 6 87
Picture No. Partname Description Part No. 5100 7100 CPU NS 88 IC CPU COP733/133/ CPU,COPPERMINE733 256 FCPGA B0 MHZ,133M,256K, FCPGA,SOCKET370,INT EL 01.COPRM.73C X X CPU,COPPERMINE 667MHZ,133M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP667/133/ 256 FCPGA B0 01.COPRM.66C X X CPU,COPPERMINE 600MHZ,100M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP600/100/ 256 FCPGA B0 01.COPRM.60I X X CPU,CELERON 533MHZ ,66M,128K,FCPGA, SOCKET 370,INTEL IC CPU CELER533A/ 128K/66M 0D 01.ICLON.
Picture No. NS Partname Description FANSINK,3PIN,SOCKET 370 Fan Sink SKT370 3-pin AI 90.00028.632 Part No. X 5100 7100 FANSINK,2PIN,SOCKET 371 Fan Sink SKT370 2-pin 90.00028.641 X MEMORY,SDIMM,128MB ,PC-133,INFINEON SDIMM 128M 64V16220GU-7.5C (ACE) 72.64162.L05 X X MEMORY,SDRAM,64MB, PC-100,INFINEON SDRAM 64MB HYS64V8300GU-8C(A) 72.64830.L03 X X MEMORY,DIMM,128MB, PC-133,MICRON DIMM 128M MT16LSDT1664AG133C7 72.16664.
Picture No. Partname Description Part No. 5100 7100 HDD/Hard Disk Drive NS HDD, 30GB,IDE,QUANTUM/ 30.0AT LC30A HDD 30G 4400 QTM/ 30.0AT LC30A 56.02B92.021 X X HDD, 30GB,IDE,MAXTOR/ ATV33073H4 HDD 30G MX5400/ ATV33073H4 DE 56.02B93.031 X HDD, 20.4GB,IDE,SEAGATE/ ST320423A HDD 20.4GB SEAGATE/ST320423A 56.02B34.051 X X HDD, 20GB,IDE,ATA2,SEAGAT E/ST320420A HDD 20G ATA2 7200 SG/ST320420A 56.02B34.091 X X HDD, 10.2GB,IDE,SEAGATE/ ST310212A HDD 10.2GB SEAGATE/ST310212A 56.02A72.
Picture No. Partname Description Part No. 5100 7100 Cables NS IDE CABLE,40PIN,3C C.A 40P 3CON 450MM IDE ID2M 50.00509.041 X X IDE CABLE,40PIN,3C C.A 40P 3C 250+100MM IDE H61 50.92207.001 X X IDE CABLE,ULTRA66,40PIN, 3C C.A 80P 2CON 210MM ULTRA 66 50.95704.001 IDE CABLE,ATA66,40PIN,3C C.A 40P 3C 150+300mmATA66 H20 50.91209.001 X X IDE CABLE,40PIN,3C C.A 40P 3C 150+300MM IDE H61 50.92207.031 X X FDD CABLE,34PIN,2C C.A 34P 2C 450MM FDD H61 50.92205.
Picture No. NS Partname Description Part No. 5100 7100 VGA BOARD,32MB,ATI/ RAGE 128 PRO VGA ATI/RAGE 128 PRO 32MB S58M 54.02023.071 X VGA BOARD,32MB SDR + TV Out + DVI,LEADTEK / WINFAST GEFORCE256 VGA WINFAST GEFORCE256 DVI S61 54.02023.061 X X VGA BOARD,32MB ,LEADTEK / WINFAST 3D S325 VGA BD WINFAST 3D S325 S61 54.02023.051 X X NS USB/AUDIO DAUGHTER BOARD S58M USB/AUDIO DAUGHTER BOARD 55.38H02.001 X X NS MODEM BOARD,56K,AMBIT/ MRT62M154 MODEM 56K D/F AMBIT/MRT62M154 54.09011.
Picture Chapter 6 No. Partname Description Part No. 5100 7100 1-1 RIGHT PANEL CVR R SECC T-.8 LX45 31.93302.001 X 1-2 LEFT PANEL CVR L SECC T-.8 H80 31.94701.001 X 1-7 TOP COVER TOP COVER D501 H80 (VERITON) 42.94701.011 X 1-7 FRONT COVER FRONT COVER D501 H80 (VERITON) 42.94705.011 X 10 USB COVER USB COVER / VER H40 42.93418.001 10 USB COVER USB COVER D501 H80 (VERITON) 42.94708.011 NS ADD-ON PORT BRACKET BKT PORT SECC H51 33.94600.
Picture No. 1-10 Partname Description Part No. 5100 7100 LOWER CASE ASSY L CASE 002 H40 60.93402.021 X LOWER CASE ASSY L CASE H40 60.93402.004 X 1-6 LOWER CASE ASSY L-CASE W/USB HOLE H80 60.94707.011 1-11 FRONT BEZEL F PNL / VER H40 41.93405.011 1-7 FRONT BEZEL FRONT BZL D002 H80 (VERITON) 41.94701.011 X 1-3 FDD FRAME FRAME FDD 3.5" SECC T-.6 LX45 34.93302.002 X NS EMPTY DRIVE COVER 5.25" CVR EMPTY 525 CHA HIPS 002 H61 42.92221.011 NS EMPTY DRIVE 5.
Picture No. Partname Description Part No. 5100 7100 Keyboard NS KEYBOARD,104KEYS,U SB,US,DARFON KB US 104KEYS 99.P5181.041 X X KEYBOARD,104KEYS,P S/2,US,DARFON KB US 104 KEY API 6511-CX(62C) 91.62C07.041 X X KEYBOARD,105KEYS,P S/2,SWISS,DARFON KB 105KEYS SWISS/ US 91.62C07.040 X X KEYBAORD, 105KEYS ,PS/ 2,SPANISH,DARFON KB 105KEYS SPANISH/US 91.62C07.042 X X KEYBOARD 104KEYS THAILAND PS/2 DARFON KB 104KEYS THAILAND 91.62C07.043 X X 91.62C07.
Picture No. Partname Description Part No. 5100 7100 KEYBOARD 105KEYS PORTUGUESE PS/2 DARFON KB 105KEYS PORTUGUESE 91.62C07.04P X X KEYBOARD 105KEYS TURKEY-F PS/2 DARFON KB 105KEYS TURKEY-F 6512CX4Q 91.62C07.04Q X X KEYBOARD 104KEYS RUSSIAN/US PS/2 DARFON KB 104KEYS RUSSIAN/US 91.62C07.04R X X KEYBOARD 105KEYS KB 105KEYS SPANISH PS/2 DARFON SPANISH 91.62C07.04S X X KEYBOARD 105KEYS TURKEY PS/2 DARFON KB 105KEYS TURKEY 6512-CX4T 91.62C07.
Appendix A Model Definition and Configuration Veriton 5100 The Veriton 5100 Model No. Define: 1. Trade Mark: 2. Brand Name: Acer 3. Description: Acer Veriton Series, PIII & Celeron Socket 370 Based PC System 4. Model No: VT5100 5.
Veriton 7100 The Veriton 7100 Model No. Define: 98 1. Trade Mark: 2. Brand Name: Acer 3. Description: Acer Veriton Series, PIII & Celeron Socket 370 Based PC System 4. Model No: VT7100 5.
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under MS DOS V6.22, Microsoft Windows 98 SE (EN/TW), Microsoft Windows 2000 Professional, Microsoft Win95/NT 4.0 Workstation, IBM OS/2 Warp 4.0, Novell Netware 4.12 & 5.1, and SCO UNIX/Red Hat Linux environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
MS DOS V6.22 Environment Test Item Processor Specifications Coppermine 500/66 MHz Coppermine 600/100 MHz Coppermine 667/133 MHz Coppermine 800/133 MHz Memory 64 MB 128 MB 192 MB 256 MB Cache 128 KB 256 KB Diskette Drive EIDE Channel 1 Master Panasonic JU-256A Seagate 20.4 GB API 650P EIDE Channel 1 Slave Maxtor 30 GB AOpen CD-948E EIDE Channel 2 Master API 640A-247 Quamtum 20.4 GB EIDE Channel 2 Slave AOpen CD-940E Pro Seagate 10.
Microsoft Windows 98SE (EN/TW) Environment Test Item Processor Specifications Coppermine 600/66 MHz Coppermine 700/100 MHz Coppermine 733/133 MHz Coppermine 866/133 MHz Memory 64 MB 128 MB 192 MB 256 MB Cache 128 KB Floppy Disk Drive Panasonic JU-256A 256 KB EIDE Channel 1 Master Seagate 20.4 GB Quantum 15 GB API 650P EIDE Channel 1 Slave Maxtor 30 GB Quantum 10.2 GB AOpen CD-948E EIDE Channel 2 Master Quantum 20.4 GB Maxtor 10.
Item USB Devices Specifications HP Desk Jet 895C USB Printer Logitech Pagescan USB Acer Digital Video Camera Primax USB Joystick Microsoft USB Joystick AcerScan Prisa 310U USB Altec Lansing Speaker Intel USB Digital Video Camera Printer HP Desk Jet 695C Epson Stylus Color 440 Canon BJC-4130 SP Brother HL-660 6PPM Laser Printer 102 Appendix B
Microsoft Windows 2000 Professional Environment Test Item Processor Specifications Coppermine 600/133 MHz Coppermine 650/100 MHz Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20.
Microsoft Win95/NT 4.0 Workstation Environment Test Item Processor Specifications Coppermine 500/100 MHz Coppermine 866/133 MHz Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic Ju-256A EIDE Channel 1 Master Seagate 20 GB EIDE Channel 1 Slave Quantum 20.
IBM OS/2 Warp 4.0 Environment Test Item Specifications Processor Coppermine 600/100 MHz Memory 256 MB Cache 256 K Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 20.
Novell Netware 4.12 & 5.1 Environment Test Item Processor Specifications Coppermine 500/66 MHz Coppermine 600/100 MHz Coppermine 800/133 MHz Coppermine 866/2133 MHz Memory 64 MB 96 MB 128 MB 256 MB Cache 128 KB 256 KB Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20.
SCO UNIX/Red Hat Linux Environment Test Item Processor Specifications Coppermine 500/100 MHz Coppermine 866/133 MHz Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20.
108 Appendix B
Appendix C Online Support Information This appendix describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices, Regional Offices and Regional Group may access our website. However, some information sources will require a user I.D. and password. These can be obtained directly from Acer CSD Taiwan.
110 Appendix C
Index A type 17 voltage 17 Advanced Options 47 CD-ROM Drive PnP/PCI 49 removing 67 AGP Chipset Settings 50 removing 68 System Utilities 50 AGP Expansion Cards 61 Chipsets 23 Assignment Map 21 CMOS Setup 27 Audio Compatibility Test 99 controller 19 Connectors 81 Audio Board 84 Description 82 description 82 Audio Interface 19 controllers 23 Audio-in/Line-in port 7, 11 audio 19 serial port 20 video 18 Audio-out/Line-out port 7, 11 B CPU Basic level 28 removing 57, 58, 65 BIOS Setup
DRQ Assignment Map 23 E IRQ Sharing 49 J ECP 20 Jumper and Connector Information 81 Environmental Requirements 23 Jumpers 81 EPP 20 Error Codes 75 K keyboard 13 Error Sysmptoms List 75 cursor keys 14 lock keys 14 windows-keys 15 Expansion Cards removing 68 Expansion slot 7, 11 L F Load Default Settings 52 features 2 connectivity 2 design 3 ergonomics 3 Multimedia 2 Performance 2 M Machine Disassembly 55 cover 63 Housing Cover 63 Floppy disk drive Interface 19 Main board 81 Frequency 24 r
operation mode 37 serial port 1/2 37 Assembly, Machine 55 replacing HDD 59 Online Support Information 109 RIMM Overview 1 Removing 56, 64 RMA 85 P Routing Map 21 Parallel Port 20 Parallel/printer port 7, 10 Password bypassing 46 changing 46 removing 46 setting 45 Setup 44 PCI removing 68 PCI Expansion Cards 61 PCI INTx# 21 PCI Slot IRQ 21 ports left panel 10 POST 72 Power button 5, 8 Power cord socket 7, 10 Power LED 5, 8 Power Management 25, 39 IDE hard disk timer 39 modem ring indicator 40 modes 39
Processor speed 30 PS/2 mouse 31 serial port 1 31 total memory 31 System Memory 56, 64 Test Compatible Components 99 Time 43 Troubleshooting 71 U System Security UART 20 Power-on password 44 Undetermined Problems 79 System Specifications 1 Universal HCI 20 design 3 Features 2 USB Port 20 USB ports 7, 10 System Utilities 27 Abort Settings Change 53 Advanced Options 47 Boot Options 41 Date 43 Disk Drives 33 Exiting Setup 54 Load Default Settings 52 Memory/Cache Options 47 Onboard Peripherals 37 PnP/