Aspire 3810T/3810TZ Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire 3810T/3810TZ service guide.
Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating system Genuine Windows Vista® NOTE: Windowsl® Vista® Capable PCs come with Windows® XP installed, and can be upgraded to Windows® Vista®. For more information on Windows® Vista® and how to upgrade, go to: Microsoft.com/windowsvista.
Storage subsystem 2.5" hard disk drive/ solid state drive 5-in-1 card reader Communication Integrated Acer Crystal Eye webcam* Wi-Fi/WiMAX: Intel® Wireless WiFi Link 5150* WWAN: z UMTS/HSPA at 900 MHz/2100 MHz and quadband GSM/GPRS/EDGE (850/900/1800/1900 MHz)* z UMTS/HSPA at 850 MHz/900 MHz/1900 MHz/ 2100 MHz and quad-band GSM/GPRS/EDGE (850/ 900/1800/1900 MHz)* WLAN: z Intel® Wireless WiFi Link 5100* z Acer InviLink™ Nplify™ 802.11b/g/Draft-N* WPAN: Bluetooth® 2.
Environment Temperature: z operating: 5°C to 35°C z Non-operating: -20°C to 65°C Humidity (non-condensing): z operating: 20%~80% z Non-operating: 20%~80% NOTE: "*" only for certain models.
System Block Diagram 4 Chapter 1
Board Layout Top View Aspire 3810T/3810TZ M/B layout and connector location TOP view No.
Bottom View Bottom view No.
Your Acer Notebook tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook. Top View No. Chapter 1 Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication. 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 4 Power button / indicator Turns the computer on and off.
No. Icon Item Description 7 Click buttons (left and right) The left and right buttons function like the left and right mouse buttons. 8 Palmrest Comfortable support area for your hands when you use the computer. 9 Touchpad toggle Turns the internal touchpad on and off. 10 Communication key Enables / disables the WLAN / 3G function. Backup key Launches Acer Backup Management for three-step data backup. Acer PowerSmart key Puts your computer into power-saving mode.
Rear view No. Icon 1 Item Battery bay Description Houses the computer's battery pack. Left View No. Chapter 1 Icon Item Description 1 DC-in jack Connects to an AC adapter. 2 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. 4 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
Right View No. Item Description 1 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). NOTE: Push to remove/install the card. Only one card can operate at any given time. 2 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). HDMI port Supports high definition digital video connections. 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based network.
Base view No. Chapter 1 Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. NOTE: Do not cover or obstruct the opening of the fan. 6 Battery release latch Releases the battery for removal.
Touchpad Basics The following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Chapter 1 Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the separate keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Hotkey Icon Function Description + System property Starts System Property for displaying system information. + Bluetooth Enables/disables the Bluetooth function. (only for certain models).
The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the<5> symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2. Hold and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version.
Using the system utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual display feature of your notebook, first ensure that a second display is connected, then, open the Display Settings properties box using the Control Panel or by right-clicking the Windows desktop and selecting Personalize. Select the secondary monitor (2) icon in the display box and then click the check box Extend the desktop onto this monitor.
3. Enjoy the convenience of a well-organized desktop. NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Acer Backup Manager NOTE: This feature is only available on certain models. Acer Backup Manager is a simple three-step process that allows you to create backup copies of your entire system or selected files and folders according to a schedule or as you need to.
If you wish to change your settings at any time, run Acer Backup Manager from the Start menu and go through the steps outlined above. Power management This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
This chapter will guide you through each process. NOTE: This feature is only available on certain models. For systems that do not have a built-in optical disc burner, plug in an external optical disc burner before entering Acer eRecovery Management for optical disc-related tasks. To use the password protection feature of Acer eRecovery Management, you must first set the password. The password is set by launching Acer eRecovery Management and clicking Settings.
NOTE: Create a factory default image when you want to burn a bootable disc that contains your computer's entire operating system as it was delivered to you from the factory. If you wish to have a disc that will allow you to browse the contents and install selected drivers and applications, create a drivers and application backup instead — this disc will not be bootable.
10. Remove the recovery disc from the optical drive once the restore is complete. Do this before rebooting your computer. NOTE: This feature is only available on certain models. If you prefer to set the boot priority for long-term use, you should select the Boot submenu. 1. Turn on your computer and insert the first system recovery disc into the optical disc drive. Restart your computer. 2. During startup when the Acer logo shows, press the F2 key to enter BIOS Setup, where you can set system parameters. 3.
NOTE: While watching videos, optical discs or slideshows, your screensaver and power-saving features are unavailable. NOTE: For more detailed information on the features of Acer Arcade, please refer to the Arcade Help menu. This can be accessed from the Arcade home page by selecting Help. General controls When watching video clips, movies or slideshows using full-screen resolution, two pop-up control panels are shown when you move the pointer. They automatically disappear after several seconds.
Clicking the stop button will stop the movie playback, and return you to the Cinema main screen. At the bottom of the screen are buttons that allow you to resume the movie from the point it was stopped, restart the movie from the beginning or eject the disk. Videos: Click Videos to watch a video clip stored on your hard drive. NOTE: The Video feature is designed to play back many different kinds of video formats. Refer to the Video help section for a full list of compatible formats.
Audio: Use Speaker Environment to choose between Headphones, SPDIF, 2 Speakers or more speakers depending on your audio equipment. Output Mode should be set to Stereo if you are using speakers, Dolby Surround, or Virtual Surround Sound if you are using headphones. You can select from a variety of Virtual Surround Sound settings to create the effects of different venues.
Music For convenient access to your music collection, click Music to open the Music homepage. Select the folder, CD or category that contains the music you want to listen to. Click Play to listen to the entire content from the beginning, or select the song that you want to hear from the list. The songs in the folder are shown as a list with album information at the top of the page, while the toolbar at the bottom of the page has controls for Play, Shuffle, Repeat All, Visualize, Volume and Menu.
Hardware Specifications and Configurations Processor Item Specification Processor packing uFCPGA Support Processor @ Launch ULV Centrino,PDC, ICPM, 10W CPU On-die L2 Cache Up to 6 MB FSB 1067 MHz TDP (Thermal) 10W Socket type BGA Second Level Cache Item Specification North Bridge GS45 South Bridge ICH9M SFF System Memory Item Specification Technology DDR3 800/1067 MHz Base momory DDR3 SO-DIMM x 1 slot (512)/1024/2048/4096MB DDR3 SDRAM Expansion memory DDR3 SO-DIMM x 1 slot (512)/1
Bluetooth Interface Item Specification Module FOX_BRM_2.0 F/W T60H928.11 Antenna on board controller CSR Bluetooth module Internal USB 2.0 Dongle Hard Disk Drive Interface Item Specification HDD form factor 9.5 mm high/ solid state disks Media I/F SATA IDE Controller SATA 150 MB/s SSD Media size 80 GB (Option) SSD form factor 2.5" factor SATA I/F Audio Interface Item Specification Sound Codec (AVAP) Realtek ALC269 Internal Speaker 2 (1.
Key Board Item Specification Controller Darfon AC4T Type (AVAP) Silm 13.3" 301.12 x 113.44 x 4.
LED Status Indicator Item Specification Power Status 1 (Blue/Orange flash) 1st Battery Status 1 (Blue/Orange) HDD 1 (Blue) Caps Lock 1 (Blue) Num Lock 1 (Blue) Wireless LAN 1 (Orange) Bluetooth 1 (Blue) Touch pad on/off 1 (capacitive, Orange, top side) 3G 1 (Green) Security Features Item Kensington Lock Hole (7.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Invoking BIOS Setup The setup function can only be invoked by pressing F2 when Press to enter Setup message is prompted on the bottom of screen during POST. The setup uses a menu driven interface to allow the user to configure their system. The features are divided into 6 parts as follows: Information Display the system informations. Main allows the user to specify standard IBM PC AT system parameters. Security Provides security settings of the system.
Parameter Description HDD1 Mode Name This field displays the model name of devices installed on secondary master. The hard disk drive or optical drive model name is automatically detected by the system. HDD1 Serial Number The field shows the serial number of devices installed on secondary master. System BIOS version Displays system BIOS version. VGA BIOS Version This field displays the VGA firmware version of the system. Serial Number This field displays the serial number of this unit.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/year) System Date System Memory This field reports the memory size of the system.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password is Shows the setting of the Supervisor password Clear or Set User Password is Shows the setting of the user password. Clear or Set HDD Password is Shows the setting of HDD password Clear or Set Set Supervisor Password Press Enter to set the supervisor password.
4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Chapter 2 Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 3810T/ 3810TZ for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver hilips screwdriver Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Release the battery. 2. Slide the battery latch then remove the battery. NOTE: Battery has been highlighted with the yellow circle as above image shows. Please detach the battery and follow local regulations for disposal.
Removing the HDD and RAM 3. Remove three screws on the HDD cover and remove HDD. 4. Remove the screw on RAM cover and remove Both of RAM Type M2*5(4.5D*0.8T) Number 4 NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Please detach the RTC battery and follow local regulations for disposal.
Remove keyboard 5. Disconnect five latches on the keyboard. 6. Remove the FFC behind the keyboard. 7. Remove Touch Pad FFC and lamp FFC. Remove FFC of main board 8. Use tweezers to remove the rubber foot on the back of the notebook. There are five rubber foots.
9. Remove all of the screws on the back of the notebook. Type Number M2*5(4.5D*0.8T) 15(Red) M2*4(4.5D*0.5T) 2(Yellow) 10. Remove screw on the upper case. Type M2*5(4.5D*0.
11. Remove the dummy card. 12. Remove upper case and disconnect the connection between the audio board and upper case. 13. Disconnect all of the FFC on the main board. 14. Remove the FFC of the panel and audio board.
15. Remove the FFC of Bluetooth and SSD board. 16. Remove the connector of camera and the FFC of card reader board. Remove wireless card and thermal module 17. Release wireless screw and Line and remove wireless card.
18. Release the screw of fan and take off it. Type M2*4(4.5D*0.5T) Number 2 19. Loose four screws and remove it. Type M2*4(4.5D*0.
Remove Main board 20. Remove connection CRT board and USB board. 21. Loose two screw on the main board. Type M2*4(4.5D*0.
22. Remove DC in connector and remove the whole main board. 23. Remove four screws on the thermal pipe and remove it.
Remove I/O board and Panel 24. Remove seven screws on the bezel. Type Number M2*3 6(Red) M2*4(4.5D*0.5T) 1(Yellow) 25. Release connection of audio board and panel and remove the panel.
26. Loose two screws on SSD board and remove it. Type M2*4(4.5D*0.5) Number 2 27. Loose two screws on the Card Reader board and remove it. Type M2*4(4.5D*0.
28. Loose two screws on Audio board and Remove it. Type M2*4(4.5D*0.5T) Number 2 29. Remove three screws on VGA board and remove it. Type M2*4(4.5D*0.
30. Remove three screws on USB board and remove it. Type M2*4(4.5D*0.5T) Number 3 NOTE: Replace the USB Board need to flash new UUID Disassembly LCM module 31. Remove four bezel mylar. 32. Release four LCM screw under the mylar. 33. Remove the bezel. Type M2.5*4(4.5D*0.
34. Remove four steal parts to take off panel. 35. Remove LCM cable on the back of panel.
Disassembling the External Module Disassembling the HDD Module 1. Remove the four screws from both side of HDD and divide them. Type M2.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure. 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Messages Chapter 4 FRU/Action in Sequence System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System timer error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system.
Error Messages FRU/Action in Sequence Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board Error Message List 66 No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank.
InsydeH2O BIOS Beep Codes Code Beeps Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word
Code Beeps 45h 46h POST device initialization 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 68 POST Routine Description 2-2-3-1 Test for unexpected interrupts 59h Initiali
Code POST Routine Description 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs.
Code Beeps C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM s
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work).
Symptom / Error Action in Sequence The system doesn’t power-off. Power source (battery pack and power adapter). See “Power System Check” on page 61. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged See “Check the Battery Pack” on page 61. Battery pack System board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged.
Symptom / Error Chapter 4 Action in Sequence The system doesn’t enter standby mode after closing the LCD See “Save to Disk (S4)” on page 29. LCD cover switch System board The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 29. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Save to Disk (S4)” on page 29. LCD cover switch System board Battery fuel gauge in Windows doesn’t go higher than 90%.
Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching System board USB does not work correctly System board Print problems.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 61): 1.
Chapter 5 Jumper and Connector Locations Top View Aspire3810T/3810TZ M/B layout and connector location TOP view No.
Bottom View Bottom view No.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3810T/ 3810TZ. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire 3810T/3810TZ Exploded Diagram 80 Chapter 6
Chapter 6 81
82 Chapter 6
Aspire 3810T/3810TZ FRU List Accessory Category Part Name and Description Acer Part No. WIRELESS ANTENNA LEFT 50.PCR0N.013 WIRELESS ANTENNA RIGHT 50.PCR0N.014 WIRELESS&3G COMBO ANTENNA LEFT 50.PCS0N.001 WIRELESS&3G COMBO ANTENNA RIGHT 50.PCS0N.002 Part Name and Description Acer Part No. ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW ADP-65JH DB A, LV5 LED LF AP.06501.026 ADAPTER LITE-ON 65W 19V 1.7X5.5X11 YELLOW PA-1650-22AC LV5 LED LF AP.06503.024 ADAPTER HIPRO 65W 19V 1.7X5.
Battery Category Part Name and Description Acer Part No. BATTERY PANASONIC LI-ION 3S2P PANASONIC 6 CELL 5800MAH MAIN COMMON W/ HALOGEN FREE BT.00605.038 BATTERY SANYO AS-2009D LI-ION 3S2P SANYO 6 CELL 5600MAH MAIN COMMON W/ HALOGEN FREE BT.00603.080 BATTERY SIMPLO AS-2009D LI-ION 3S2P SAMSUNG 6 CELL 5600MAH MAIN COMMON ID : AS09D70 W/ HALOGEN FREE BT.00607.082 BATTERY SANYO AS-2009D LI-ION 3S2P SANYO 6 CELL 5200MAH MAIN COMMON W/ HALOGEN FREE BT.00603.
Category Chapter 6 Part Name and Description Acer Part No. OPTION 3G MODULE GTM382EL LC.21300.007 QUALCOMM 3G MODULE GOBI2000 LC.21300.011 SSD TRANSFER BOARD 55.PCR0N.005 CARD READER BOARD 55.PCR0N.003 AUDIO BOARD 55.PCR0N.006 D-SUB&DC-IN BOARD 55.PCR0N.007 USB BOARD 55.PCR0N.004 TOUCHPAD BUTTON BOARD 55.PCR0N.002 LED BOARD 55.PCR0N.
Cable Category 86 Part Name and Description Acer Part No. POWER CORD 3PIN EUR 27.AAMVN.002 POWER CORD 3PIN SOUTH AFRICA 27.AAMVN.008 POWER CORD 3PIN DENMARK 27.AAMVN.010 POWER CORD ISRAEL 27.AAMVN.011 POER CORD 3PIN ITALIAN 27.AAMVN.009 POWER CORD 3PIN UK 27.AAMVN.004 POWER CORD 3PIN SWISS 27.AAMVN.006 POWER CORD AUSTRALIA W/LABEL 27.AAMVN.003 POWER CORD 3PIN CHINA 27.AAMVN.005 POWER CORD SOUTH AFRICA (AIL) 27.AAMVN.007 POWER CORD 3PIN USA 27.AAMVN.001 DC-IN CABLE 65W 50.PCR0N.
Category Part Name and Description Acer Part No. TOUCHPAD CABLE 50.PCR0N.009 LED BOARD CABLE 50.PCR0N.001 CCD CABLE 50.PCR0N.012 LED LCD CABLE 50.PCR0N.011 Part Name and Description Acer Part No. CCD 1.0M SUYIN CN1014-S36D-OV05-R LAVENDER_G 57.PCR0N.001 Camra Category CASE/COVER/BRACKET ASSEMBLY Category Chapter 6 Part Name and Description Acer Part No. HDD COVER 42.PCR0N.001 DIMM COVER 42.PCR0N.002 TOUCHPAD BUTTON BOARD BRACKET 33.PCR0N.001 UPPER CASE 60.PCR0N.
Category Part Name and Description Acer Part No. HDD CONNECTOR 20.PCR0N.001 HDD BRACKET 33.PCR0N.002 LCD COVER 13.3" SILVER 60.PCR0N.006 LCD BEZEL 13.3" W/CCD HOLE 60.PCR0N.005 LCD SECURING PLATE 33.PCR0N.005 HINGE RIGHT 33.PCR0N.004 HINGE LEFT 33.PCR0N.003 Part Name and Description Acer Part No. FAN 23.PCR0N.
HDD/HARD DISK DRIVER Category Chapter 6 Part Name and Description Acer Part No. HDD SEAGATE 2.5" 5400RPM 160GB ST9160310AS CROCKETT SATA LF F/ W:0303 KH.16001.034 HDD TOSHIBA 2.5" 5400RPM 160GB MK1655GSX LIBRA SATA LF F/W: FG011J KH.16004.006 HDD HGST 2.5" 5400RPM 160GB HTS545016B9A300 PANTHER B SATA LF F/W:C60F KH.16007.024 HDD WD 2.5" 5400RPM 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/ W:11.01A11 KH.16008.022 HDD SEAGATE 2.5" 5400RPM 250GB ST9250315AS WYATT SATA LF F/ W:0001SDM1 KH.25001.
HEATSINK Category Part Name and Description Acer Part No. THERMAL PIPE 60.PCR0N.004 HEATSINK 60.PCR0N.003 KEYBOARD Category 90 Part Name and Description Acer Part No. KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK US W/ CANADIAN FRENCH GLOSSY KB.I140A.087 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK TURKISH GLOSSY KB.I140A.083 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SWISS/G GLOSSY KB.I140A.
Category Part Name and Description Acer Part No. KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SPANISH GLOSSY KB.I140A.079 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 86KS BLACK RUSSIAN GLOSSY KB.I140A.077 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK PORTUGUESE GLOSSY KB.I140A.076 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK NORDIC GLOSSY KB.I140A.074 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 91KS BLACK JAPANESE GLOSSY KB.I140A.
MIAN BOARD Category Part Name and Description Acer Part No. MAINBOARD JM31_MS INTEL LF GS45 UMA SU9400 MB.PCR0B.001 MAINBOARD JM31_MS INTEL LF GS45 UMA SU2700 MB.PE60B.001 MAINBOARD JM31_MS INTEL LF GS45 UMA SU3500 MB.PCR0B.002 MAINBOARD JM31_MS INTEL LF GS45 UMA CM723 MB.PEC0B.001 Part Name and Description Acer Part No. MEMORY MICRON SO-DIMM DDRIII 1066 1GB MT8JSF12864HY-1G1D1 LF 64*16 0.07UM KN.1GB04.003 MEMORY ELPIDA SO-DIMM DDRIII 1066 1GB EBJ11UE6BAU0-AE-E LF 64*16 0.07UM KN.1GB09.
MISCELLANEOUS Category Part Name and Description Acer Part No. LCD CUSHION 47.PCR0N.002 LCD BUMPER 47.PCR0N.001 DUMMY CARD 42.PCR0N.003 RUBBER FOOT FRONT-MIDDLE 47.PCR0N.004 RUBBER FOOT FRONT-RIGHT 47.PCR0N.005 RUBBER FOOT FRONT-LEFT 47.PCR0N.003 RUBBER FOOT MIDDLE-RIGHT 47.PCR0N.006 NAME PLATE AS3810T 40.PCR0N.001 NAME PLATE AS3810TG 40.PE70N.001 NAME PLATE AS3810TZ 40.PE60N.001 Part Name and Description Acer Part No. SCREW Category Chapter 6 SCREW M2.5*3.0 MACH CROSS BROWN 86.
SPEAKER Category 94 Part Name and Description Acer Part No. SPEAKER 23.PCR0N.