Acer Altos G540 M2 Series User’s Guide
Copyright © 2009 Acer Incorporated All Rights Reserved. Acer Altos G540 M2 Series User’s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
iii Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement. Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules.
iv Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus meets all requirements of the Canadian interference-Causing Equipment Regulations. Laser compliance statement The CD-ROM drive in this server is a laser product.
v Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
vi 11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power cord or plug is damaged or frayed. b If liquid has been spilled on the product. c If the product has been exposed to rain or water. d If the product does not operate normally when the operating instructions are followed.
System specifications Performance Mechanical Environmental Hardware options External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard Backplane board System LED indicators Front panel LED indicators Hot-plug HDD LED indicator Gigabit LAN port LED indicators 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Turning on the system Power-on problems Configuring the system OS Rack mount configuration Turning off the sys
viii Installing an additional hard drive Configuring a 5-25 inch storage device Upgrading the processor Upgrading the system memory Installing an expansion card Installing the TPM module Installing the System Fan module Installing a redundant power supply module 55 64 70 78 88 91 92 94 4 System BIOS 97 BIOS overview Entering BIOS setup BIOS setup primary menus BIOS setup navigation keys Main menu Advanced menu Processor Configuration Advanced Memory Configuration Advanced Chipset Control PCI Configurati
ix Verifying the condition of the storage devices Confirming loading of the operating system Specific problems and corrective actions Appendix A: Server management tools 141 141 142 147 Server management overview 149 RAID configuration utilities 150 Onboard SATA RAID Configuration Utility 150 LSI MegaRAID SAS 8708EM2 RAID Configuration Utility153 LSI MegaRAID SAS 8204ELP RAID Configuration Utility154 Appendix B: Rack mount configuration Rack installation information Rack installation precautions System
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1 System tour
The Acer Altos G540 M2 server is a fully modular dual-processor system featuring the latest in computing technology. It host a range of powerful and flexible features designed to meet the needs of various network environments. From simple networking functions to computing intensive applications, the Altos G540 M2 delivers.
3 System specifications This section lists down the impressive computing features of the Altos G540 M2 system. Performance Processor • • One or two Intel® Xeon™ processor 5500 series • Up to 2.93 GHz • 4.80/5.86/6.40 GT/s QPI • 4/8 MB shared cache • 800/1066/1333 DDR3 memory Support for the following Intel® technologies:1 • Turbo Boost Technology • Hyper-Threading (HT) Technology • Virtualization Technology • QuickPath Technology up to 6.
4 1 System tour PCI interface • Five PCI Express® and PCI expansion slots • • One PCI Express® 2.0 x16 slot Two PCI Express® 2.0 x8 slots (with eight PCI Express® 2.0 lanes) • One PCI Express® x8 slot (with four PCI Express® lanes) • One PCI (32-bit / 3.
5 I/O ports • Two PS/2 ports • Six USB 2.
6 1 System tour • Microsoft® Windows® Server 2003 Standard and Enterprise Edition (x86) • Microsoft® Windows® Server 2003 Standard and Enterprise Edition (EM64T) • Red Hat® Enterprise Linux 5.0 (x86) • Red Hat® Enterprise Linux 5.0 (EM64T) • Novell® SuSE® Linux Enterprise Server 10 (x86) • Novell® SuSE® Linux Enterprise Server 10 (EM64T) • VMware ESX4i and VMware ESX4.0 • Novell® NetWare® 6.
7 Hardware options Note: To purchase the any of the following hardware options, contact your local Acer representative. • • • • Intel® Xeon® processor 5500 series: • 2.66 – 2.93 GHz with 8 MB shared cache, 6.40 GT/s QPI • 2.26 – 2.53 GHz with 8 MB shared cache, 5.86 GT/s QPI • 1.86 – 2.13 GHz with 4 MB shared cache, 4.80 GT/s QPI • 1.86 GHz with 4 MB shared cache, 4.80 GT/s QPI Memory • Registered DDR3 1333 MHz ECC DIMMs: 1/2/4/8 GB • Unbuffered DDR3 1333 MHz ECC DIMMs: 1/2/4 GB HDD: • 2.
8 • 1 System tour • Quantum GoVault Tabletop Dock USB drive • Quantum GoVault Tabletop Dock external USB drive • Acer DAT160 80/160 GB USB tape drive • Acer DAT72 36/72 GB USB tape drive • Acer LTO-3 SAS tape drive • DVD-RW or DVD Writer Hot-swappable, redundant power supply module • 610 W redundant power supply module • 600 W redundant power supply module (85% power efficiency) • Altos rack mount kit • Redundant fan module
9 External and internal structure Front bezel No. Component 1 Security keylock This lock secures the bezel door to protect the server unit from unauthorized access. 2 LED indicator panel For more information on the LED indicators description, go to page 24.
10 1 System tour Front panel No. Icon Component Description 1 DVD-ROM drive Eject button Press this button to open the DVD drive tray. 2 DVD-ROM drive mechanical eject hole When the DVD drive tray get stucked, insert a paperclip to this hole to manually eject the tray. 3 DVD-ROM drive Disk drive for reading CD, VCD, and DVD contents. 4 DVD-ROM drive activity indicator When the LED indicator is lit, there is an ongoing DVD drive activity. 5 5.
11 No. Icon Component Description 6 Power indicator Indicates the system power status (green). 7 HDD activity indicator Indicates the status of a system hard drive (green/amber). 8 Status/fault indicator Indicates the status of the system operations (green/amber). 9 LAN port 1 status indicators Indicate the system network 1 connection status. 10 LAN port 2 status indicators Indicate the system network 2 connection status.
12 No. 1 System tour Icon Component Description 20 NMI switch If the system crashes or stops normal operation, press the NMI switch to mechanically force the server to issue a non-maskable interrupt. This will perform a memory dump-writing the contents of the server's CPU registers and RAM to a network server or to diskettes. This memory dump can later be analyzed to determine the cause of the problem.
13 Rear panel No. Icon Component Description 1 Power supply module release latch Push down the latch to disengage the module from the chassis. 2 Power supply module cord socket Connect the system power cord here. 3 Power supply module fault indicator Indicates the occurrence of a fault condition in the power supply module. (green/amber) 4 Power supply module status indicator Indicates the status of the power supply module.
14 No. 1 System tour Icon Component Description 6 PS/2 mouse port Connects to a PS/2 mouse. 7 PS/2 keyboard port Connects to a PS/2 keyboard. 8 Monitor port Connects to monitors. 9 Serial port Connects to serial devices. 10 USB 2.0 ports Connects to USB devices. 11 Unit identification (UID) switch/ indicator Press to mark a particular server unit within a server group (when rack-mounted) for purpose of identification during servicing or maintenance procedures.
15 Internal components No. Component 1 Redundant power supply module bay 2 Air duct 3 Heat sink fan (HSF) assemblies 4 Sliders for the 5.25-inch devices 5 Release sliders for the HDD cages 6 Mainboard 7 PCI slot lock 8 System fan Users have the option to purchase a redundant system fan unit.
16 1 System tour System boards Mainboard No.
17 No.
18 1 System tour No.
19 No. Code Description 40 SATA5 SATA connector 5 for SATA ODD 41 F_PANEL Front panel connector 42 J1 BMC firmware upgrade connector 43 IPMB1 3-pin IPMB connector 44 BAT CMOS Battery 45 IPMB2 4-pin IPMB connector 46 USB2 USB connector for front USB ports 47 CASE_OPEN Chassis Intrusion connector 48 COMB COM B serial port connector 49 PCI5 PCI slot 5 (32bit/33MHz/3.3V) 50 BIOS_RVCR BIOS Recovery Jumper 1-2 close: Normal operation.
20 1 System tour No.
21 Backplane board The backplane board attached to rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model. 3.5” Backplane Board No.
22 1 System tour No. Code Description 6 J1 SMBUS connector to RAID card 7 SAS/CON SAS 8484 32-pin connector 8 J17 Close 1-2: default Close 2-3: backward support 9 CN1/X1 Power connector (4-pin) 10 CN1/X2 Power connector (4-pin) 2.5” Backplane Board No.
23 No.
24 1 System tour System LED indicators This section discusses the different LED indicators located on the: • Front panel • Hot-plug HDD carrier • LAN port Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting. Front panel LED indicators The six LED indicators mounted on the front bezel. These indicators remain visible even when the bezel door is closed.
25 System Status LAN Activity (LAN1 and LAN2) System ID Green ON System Ready / No Alarm Green Blink (1Hz with at 50% duty cycle) System Ready but degraded some CPU fault, DIMM killed Amber ON Critical Alarm (Critical power modules, Voltage Power supply, critical temperature and voltage … etc. failure) Amber Blink (1Hz with at 50% duty cycle) Non-critical Alarm (Noncritical temperature and voltage) N/A OFF System not ready (Post error/NMI event/CPU or terminator missing, … etc.
26 1 System tour Hot-plug HDD LED indicator A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states.
27 Gigabit LAN port LED indicators LED Indicator Network speed (left) Network connection (right) LED # LED Color LED State 1, 3, 5 Amber On 1000 Mbps link network access Green On 100 Mbps link network access Off 10 Mbps link network access Green On Active network link Green Blinking Transmit/Receive activity 2, 4, 6 NIC State
28 1 System tour
2 System setup
This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.
31 Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency.
32 2 System setup Connecting peripherals The color-coded I/O port panel on the system rear accepts a variety of compatible peripherals. Refer to the figure below for specific connection instructions for each port. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will walked on or pinched by items placed against it. The server is designed to be electrically grounded (earthed).
33 Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. 1 Unlock and open the bezel door.
34 2 2 System setup Press the power button. The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appears. The POST messages indicate if the system is running well or not. Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the boot failure.
35 properly connected to the power outlet and to the power cord socket. • No power comes from the grounded power outlet. Have an electrician check your power outlet. • Loose or improperly connected internal power cables. Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you. Warning! Make sure all power cords are disconnected from the electrical outlet before performing this task.
36 2 System setup Configuring the system OS The Altos G540 M2 comes with Acer EasyBUILD that allows users to conveniently install the preferred operating system. To start using EasyBUILD, follow the steps below. 1 Locate the EasyBUILD DVD included in the system package. 2 With the system turned on, press the DVD-ROM drive Eject button. 3 When the disc tray slides open, insert the EasyBUILD DVD with the label side of the disc facing upward.
37 Rack mount configuration The Altos G540 M2 server is a dual-platform system that can be set up in both tower and rack-mount configurations. A rack mount kit is available for customers who prefer to mount the server in a system rack. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G540 M2 server in a rack-mount position.
38 2 System setup Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other NOS shutdown procedures, refer to the related user documentation. To turn off the system via software: 1 Press Ctrl+Alt+Delete on the attached keyboard or click the Start on the Windows taskbar. 2 Select Shut Down. 3 Select Shut down from the drop-down menu, then click OK.
3 System upgrade
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.
41 Installation precautions Before you install any server component, it is recommended that you read the following sections first. These sections contain important ESD precautions along with pre-installation and post-installation procedures. ESD precautions Electrostatic discharge (ESD) can damage static-sensitive hardware components, such as the processor, disk drives, and the system boards.
42 3 System upgrade Pre-installation instructions Perform the steps below before you open the server or before your remove or replace any component. Warning! Failure to properly turn off the server before you start perform any hardware configuration may cause serious damage and bodily harm. Do not attempt the procedures described in the following sections unless you are a qualified service technician. 1 Turn off the server and all connected peripherals. 2 Unplug all power cables from their outlets.
43 Opening the server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-installation instructions” section on page 42. You need to open the server before you can install upgrade components. The front bezel and (left) side panel are removable to allow access to the server’s internal components. Refer to the following sections for instructions.
44 3 System upgrade Removing the front bezel 1 Remove the side panel. Refer to the previous section for instructions. 2 Remove the front bezel. (1) Release the bezel door retention tabs from the chassis interior. (2) Firmly bump the bezel as shown to loosen it. (3) Pull the bezel away from the chassis.
45 Configuring the hard drive The two HDD cage bays of the Altos G540 M2 accommodates both hot-plug and easy-swap HDD cage models. The main difference between these two cage models is the presence of a backplane board on the rear side of the hot-plug HDD cage. Both cage models support up to four SATA2 or SAS hard disk drives. The system ships out with only a single HDD cage occupying the top cage bay.
46 3 System upgrade 2 Remove the plastic cover by releasing it from the latches. 3 Remove the HDD cage bay metal cover from the front chassis. (1) Remove the screws securing the cover. (2) Detach the cover from chassis. Store this cover for future reinstallation.
47 4 Install the HDD cage. (1) Slide the cage into the lower bay with the HDD carriers facing front. Then lock the cage by sliding the locker down as shown. If you have installed a hot-plug HDD cage, proceed to next step for related drive cable connections. Drive cable connections for an easy-swap HDD can be found on page page 58. (2) Connect the following cables to the hot-plug HDD cage backplane board. (1) Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board.
48 3 System upgrade (2) Connect the SAS/SATA2 cable to the SAS/CON connector of the backplane board. 5 Observe the post-installation instructions described on page 42. For instructions on how to install a hard drive in an easy-swap HDD cage, go to page 57. For instructions on how to install a hard drive in a hot-plug HDD cage, go to page 55. Removing a HDD cage 1 Perform the pre-installation instructions described on page 41. 2 Prepare the HDD cage for removal.
49 (2) Remove the cage from the HDD bay. 4 Observe the post-installation instructions described on page 42.
50 3 System upgrade Installing a 2.5“HDD cage 1 Perform the pre-installation instructions described on page 41. 2 Remove the 2 plastic covers by releasing it from the latches.
51 3 Place the top plastic cover as shown. 4 Remove the HDD cage bay metal cover from the front chassis. (1) Remove the screws securing the cover. (2) Detach the cover from chassis. Store this cover for future reinstallation. 5 Install the HDD cage.
52 3 System upgrade (1) Slide the cage into the lower bay with the HDD carriers facing front. Then lock the cage by sliding the locker down as shown. If you have installed a hot-plug HDD cage, proceed to next step for related drive cable connections. Drive cable connections for an easy-swap HDD can be found on page page 58. (2) Connect the following cables to the hot-plug HDD cage backplane board. (1) Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board.
53 (2) Connect the SAS/SATA2 cable to the SAS/CON connector of the backplane board. 6 Observe the post-installation instructions described on page 42. For instructions on how to install a hard drive in an easy-swap HDD cage, go to page 57. For instructions on how to install a hard drive in a hot-plug HDD cage, go to page 55. Removing a HDD cage 1 Perform the pre-installation instructions described on page 41. 2 Prepare the HDD cage for removal.
54 3 System upgrade (2) Remove the cage from the HDD bay. 4 Observe the post-installation instructions described on page 42.
55 Installing an additional hard drive The Altos G540 M2 HDD cage models supports both SATA2 and SAS hard drives in different capacities. Note: You cannot mix the 3.5” HDD with the 2.5” HDD on the system. To install 3.5” a hot-plug hard drive: 1 If necessary, unlock the front bezel, then pull it open. 2 Remove the HDD dummy cover from the cage. 3 Prepare the blank HDD carrier for installation. (1) Remove the four screws that secures the blank frame.
56 3 System upgrade (2) Detach the plastic frame from the HDD carrier. 4 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1. 5 Install the new hard drive into the cage.
57 (1) Slide the drive into the cage with the carrier handle still extended. (2) Make sure that the drive is properly inserted before pushing the handle back until it clicks into place. 6 Set up the new hard drive’s RAID configuration. For related instructions, go to the “RAID configuration utilities” section on page 150. To install 2.5” a hot-plug hard drive: 1 If necessary, unlock the front bezel, then pull it open.
58 3 System upgrade 2 Remove the HDD dummy cover from the cage. 3 Prepare the blank HDD carrier for installation. (1) Remove the four screws that secures the blank frame. You will use these screws to secure the hard disk later.
59 (2) Detach the plastic frame from the HDD carrier.
60 3 System upgrade 4 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1. 5 Install the new hard drive into the cage. (1) Slide the drive into the cage with the carrier handle still extended.
61 (2) Make sure that the drive is properly inserted before pushing the handle back until it clicks into place. 6 Set up the new hard drive’s RAID configuration. For related instructions, go to the “RAID configuration utilities” section on page 150.
62 3 System upgrade Configuring a 5-25 inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage capacity and scalability. Go to page 4 for a list of supported storage devices. By default, the system ships with a DVD-ROM drive installed on the topmost device bay. You can choose to replace these default drives, or you can install a new storage device on the second device bay.
63 Note: There is an extra bracing lock on the side of the 5.25-in drive cage for installing another 5.25-inch device. 4 Install the bracing lock tab as shown. (1) Slowly slide the drive into the drive bay.
64 3 System upgrade (2) Connect the power and SATA cables to the new 5.25-inch drive. 5 Observe the post-installation instructions described on page 42. To remove a defective storage device: 1 Perform the pre-installation instructions described on page 41.
65 2 Remove the cables as shown (1 and 2). Press on both side of the bracing lock tab (3) and pull out the drive from the drive bay (4). 3 Remove the bracing lock tab from the old DVD drive.
66 4 3 System upgrade Install the bracing lock tab on the new DVD device as shown. (1) Slowly slide the drive into the drive bay.
67 (2) Connect the power and SATA cables to the new 5.25-inch drive.
68 3 System upgrade Upgrading the processor This section explains the procedures for removing and installing the processor and heat sink fan (HSF) assembly. Processor configuration guidelines The mainboard supports up to two Intel® Xeon™ processor 5500 series. You have the option to upgrade the default processor or install a second one for a dual-processor configuration. Observe the following guidelines when replacing or installing a processor. • The CPU 1 socket must always be populated.
69 3 Remove the screws securing the HSF air duct assembly. Carefully remove the HSF air duct assembly. Remember to keep the screws in a safe place for later reassembly. 4 Disconnect the processor 1 HSF cable from its mainboard connector and remove the HSF assembly. (1) Use a long-nosed screwdriver to loosen the four HSF mounting pins.
70 3 System upgrade (2) Once you have loosened all four mounting pins, lift the HSF away from the mainboard. (3) Lay down the HSF in an upright position—with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Use an alcohol pad to wipe off the thermal grease from both the HSF assembly and the processor socket retention plate. 5 Remove the default processor. Warning! The processor becomes very hot when the system is on. Allow it to cool off first before handling.
71 (3) Grasp the processor by its edges and lift it out of its socket. 6 Store the old processor inside an anti-static bag. 7 Remove the new processor from its protective packaging. 8 Install the new processor. (1) Hold the processor by its edges, then insert it in the socket. Make sure that the alignment tabs on the socket fit the two notch located on the edge of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins.
72 3 System upgrade (3) Engage the load lever back into place. 9 Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate. (2) Apply a thin layer of an Acer-approved thermal interface material before installing the HSF. Make sure that only a very thin layer is applied so that both contact surfaces are still visible. 10 Reinstall the HSF assembly.
73 (2) Use a long-nosed screwdriver to tighten the four HSF mounting pins to secure the assembly. Reconnect the HSF cable to its mainboard connector.
74 3 System upgrade the HSF connectors. 11 Replace the HSF air duct assembly. Make sure to seat the HSF air duct assembly properly before replacing the screws in place. 12 Observe the post-installation instructions described on page 42. To install a second processor: 1 Perform steps 1 through 4 of the previous section. 2 Prepare the processor socket 2 for installation. Refer to steps 5-1 and 5-2 of the previous section. 3 Install the new processor. Refer to steps 7 and 8 of the previous section.
75 (2) Use a long-nosed screwdriver to tighten the four HSF mounting pins to secure the assembly. 5 Observe the post-installation instructions described on page 42.
76 3 System upgrade Upgrading the system memory This section explains the procedures for removing and installing a fully-buffered memory module. Memory Configuration Guideline Altos G540 M2 has twelve DIMM slots. Each CPU controls six DIMM slots. The DIMM slots support three channel DDR3-1333 registered/ unbuffered ECC memory modules. For CPU1, it will be channel A, B &C. For CPU2, it will be channel D,E &F. Each channel has 2 sockets.
77 (2) The DIMM D1 to DIMM F2 slots are enabled when a second CPU is installed on the mainboard. For the system to function, DIMM modules must be installed following the slot sequence listed below. DIMM module of the same type, size and manufacturer must be installed in the same colored DIMM slots. • CPU 1 - Populate DIMM slots A1 first, followed by slots B1, C1, A2, B2, and C2. • CPU 2 - Populate DIMM slots D1 first, followed by slots E1, F1, D2, E2, and F2.
78 3 System upgrade Total Capacity DIMM A2 DIMM A1 DIMM B2 DIMM B1 4GB 4GB 8GB 4GB 4GB 12GB 4GB 4GB 16GB 4GB 4GB 4GB 4GB 24GB 4GB 4GB 4GB 4GB 8GB* 8GB 16GB* 8GB 8GB 24GB* 8GB 8GB 32GB* 8GB 8GB 8GB 8GB 48GB* 8GB 8GB 8GB 8GB DIMM C2 DIMM C1 4GB 4GB 4GB 8GB 8GB 8GB Note: *Support depends on 8GB DIMM available Dual processor configuration Observe the population sequence illustrated in the table below when installing a memory module.
79 Total Capacity DIMM A1 A2 B1 B2 C1 C2 D1 18GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 24GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 8GB 4 GB 12GB 4 GB 4 GB 16GB 4 GB 4 GB 24GB 4 GB 4 GB 32GB 4 GB D2 E1 E2 2 GB 2 GB 2 GB F1 F2 2 GB 2 GB 2 GB 2 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 36GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 48GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 16GB* 8 GB 24GB* 8 GB 8 GB 32GB* 8 GB 8 GB 48GB* 8 GB 8
80 3 System upgrade Single Processor Configuration Total Capacity DIMM A2 2GB 4GB 1GB 2GB 1GB 2GB 4GB 4GB 2GB 8GB 1GB 2GB 4GB 4GB 8GB 8GB DIMM C2 2GB 4GB 16GB* 32GB* 1GB DIMM B1 1GB 2GB 8GB 16GB DIMM B2 1GB 4GB 8GB DIMM A1 4GB 8GB 8GB 8GB Note: *Support depends on 8GB DIMM available DIMM C1
81 Dual Processor Configuration DIMM Total Capacity A2 A1 B2 B1 C2 C1 D2 D1 E2 E1 2GB 1GB 1GB 4GB 1GB 1GB 1GB 1GB 1GB 1GB 6GB 1GB 1GB 1GB 1GB 8GB 1GB 1GB 1GB 1GB 1GB 1GB 1GB 2GB 2GB 8GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 16GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 8GB 4GB 4GB 16GB 4GB 4GB 4GB 4GB 4GB 4GB 24GB 4GB 4GB 4GB 4GB 32GB 4GB 4GB 4GB 4GB 4GB 4GB 4GB 4GB 16GB* 8GB 8GB 32GB* 8GB 8GB 8GB 8GB 8GB 8GB 48GB* 8GB 8GB
82 3 System upgrade 1 Perform the pre-installation instructions described on page 41. 2 Lay the server on its side (components showing). 3 Remove the HSF air duct assembly to access to the DDR3 Registered/Unbufferred DIMM slots. 4 Remove the DDR3 Registered/Unbufferred DIMM. (1) Press the holding clips on both sides of the socket outward to release the DIMM.
83 (2) Gently pull the DIMM upward to remove it from the socket. 5 If you intend to install a new DDR3 Registered/Unbufferred DIMM, proceed to the next section for related procedure, otherwise reinstall the air duct, then observe the post-installation instructions described on page 42. To install an DDR3 Registered/Unbufferred DIMM: 1 Perform steps 1 through 3 of the previous section. 2 Select an empty DDR3 Registered/Unbufferred DIMM slot.
84 3 System upgrade (2) Firmly press the holding clips inward to lock the DDR3 Registered/Unbufferred DIMM in place. If the holding clips do not close, the DDR3 Registered/ Unbufferred DIMM is not properly inserted. 6 Reinstall the air duct.
85 7 Observe the post-installation instructions described on page 42. The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total system memory and make a note of it.
86 3 System upgrade Installing an expansion card This section explains how to install an expansion card. I/O interface Altos G540 M2 has five PCI Express® and PCI expansion slots, namely: • One PCI Express® 2.0 x16 slot • Two PCI Express® 2.0 x8 slots (with eight PCI Express® 2.0 lanes) • One PCI Express® x8 slot (with four PCI Express® lanes) • One PCI (32-bit / 3.3 V) slot To install an expansion card: 1 Perform the pre-installation instructions described on page 41.
87 (1) Remove the screw securing the slot cover of the selected expansion slot. Set aside the screw as it will be used to secure the expansion card later on. (2) Pull out the slot cover and store it for reassembly later. Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. Remove the expansion card from its protective packaging, handling it by the edges.
88 3 System upgrade (3) Insert the card into the selected slot. Make sure that the card is properly seated. Replace the screw to secure the card in place. (4) Connect the necessary cables to the expansion card as required. 5 Observe the post-installation instructions described on page 42. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to Plug-and-Play expansion cards).
89 Installing the TPM module The optional TPM module allows system administrators to enhance the security of Altos G540 M2 system. To install the TPM module: 1 Perform the pre-installation instructions described on page 30. 2 Locate the TPM module connector. If necessary, remove any boards or cables that prevent access to it. 3 Remove the TPM module from its protective packaging, handling it by the edges. 4 Install the TPM module. (1) Insert the TPM module into the TPM module connector.
90 3 System upgrade Installing the System Fan module The optional System Fan module enhances the stability of Altos G540 M2 system by cooling it in a humid area. To install the System Fan module: 1 Perform the pre-installation instructions described on page 30. 2 Remove the new System Fan module from its protective packaging. 3 Install the new System Fan module by sliding it into an empty slot as shown. 4 Observe the post-installation instructions described on page 42.
91 2 Grip the top and bottom tabs on the module and slowly pull out the defective System Fan module. 3 Remove the new System Fan module from its protective packaging. 4 Install the new System Fan module by sliding it into an empty slot as shown.
92 3 System upgrade Installing a redundant power supply module The Altos G540 M2 supports two 610-watts hot-swap power supply modules. The system ships out with only one power supply module installed. You have the option to install a second module to provide the system with a redundant power source. A redundant power configuration enables a fully-configured system to continue running even if one of the power supply module fails.
93 To install a hot-swap power supply module: 1 Detach the cover from the chassis. Keep the cover for future reassembly.
94 3 System upgrade 2 Slide the module into the empty bay until you feel resistance, and it locks into place. 3 Verify that the power status indicators on the main power supply and on the newly installed redundant power supply are illuminated green.
4 System BIOS
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
99 BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
100 4 System BIOS Entering BIOS setup 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2 During POST, press F2. If you fail to press F2 before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar.
101 BIOS setup navigation keys Use the following keys to move around the Setup utility. • Left and Right arrow keys – Move between selections on the menu bar. • Up and Down arrow keys – Move the cursor to the field you want. • PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu. • Home – Move the cursor to the first page of a multiple page menu. • End – Move the cursor to the last page of a multiple page menu.
102 4 System BIOS Main menu Parameter Description System Time Sets the system time following the hour-minute-second format. System Date Sets the date following the weekday-month-day-year format.
103 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen.
104 Processor Configuration 4 System BIOS
105 Parameter Description Option Processor 1 Information Displays the processor 1 information. Processor 2 Information Displays the processor 2 information. CPU Speed The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second.
106 4 System BIOS Parameter Description Option Multiprocessor Specifications Sets the multiprocessor specifications. 1.1 1.4 Intel Virtualization Technology Select whether to enable the Intel Virtualization Technology function. VT allows a single platform to run multiple operating systems in independent partitions. Enabled Execute Disable Bit Enables/Disables Execute Disable Bit Enabled Disabled Hardware Prefetcher Features that reduces the latency associated with memory reads.
107 Parameter Description Option ACPI SRAT Report Enables or Disables the Advanced Configuration and Power Interface (ACPI) Static Resource Affinity Table (SRAT) Enabled Disabled Active Processor Cores Sets the number of active processor cores Max. Cores One Cores Two Cores Hyperthreading Technology Select whether to enable the Intel Hyper-Threading (HT) Technology function. HT enables the host operating system to view a single physical processor to appear as two logical processors.
108 4 System BIOS Processor Power Management Parameter Description Option EIST (GV3) & C State Enables or Disables the EIST (GV3) & C State. Enabled Disabled EIST (GV3) Enables or Disables the EIST (GV3). Enabled Disabled EIST PSD Function Sets the EIST PSD Function. SW_ALL SW_ANY HW_ALL Turbo Mode Enables or Disables the Turbo Mode. Enabled Disabled T-State Enables or Disables the T-State. Enabled Disabled CPU C State Enables or Disables the CPU C State.
109 Parameter Description Option CPU C1E Enables or Disables the CPU C1E. Enabled Disabled OS ACPI C3 Report Sets the OS ACPI C3 report. Disable C2 C3 CPU C6 Report Enables or Disables the CPU C6 report. Enabled Disabled CPU C7 Report Enables or Disables the CPU C7 report. Enabled Disabled Package C State Limit Sets the Package C State Limit. C0 C1 C3 C6 C7 No Limit ACPI MWAIT Extensions Enables or Disables the ACPI MWAIT extensions.
110 4 System BIOS Advanced Memory Configuration Parameter Description Option System Memory Total size of system memory detected during POST
111 Parameter Description Option Extended Memory Total size of extended memory detected during POST DIMM Group A1-A2 to F1 to F2 Status The size of memory installed on each of the DDR3 Registered/Unbufferred DIMM slots. Memory Retest Select whether to delete the historical memory data log. System memory will be retested on the next boot-up. Yes Memory Control Settings Sets the memory control settings. Auto Memory RAS Mode Sets the memory RAS mode.
112 4 System BIOS Advanced Chipset Control Parameter Description Option Intel VT for Directed I/O (VTd) Press “Enter” to see the options available. See“Intel VT for Directed I/O (VT-d)” on page 114 for more information. Course Grain Clocking Gating Enable or Disables the Course Grain Clocking Gating. Enabled Disabled Intel (R) I/OAT Enables or Disables the Intel I/OAT. Enabled Disabled IOH IOxAPIC Enables or Disables the IOH IOxAPIC.
113 Parameter Description Option QPI Link Fast Mode Enables or Disables the QPI Link Fast Mode. Enabled Disabled QPI Frequency Selection Sets the QPI Frequency Selection. Auto QPI IsochSupport Enables or Disables the QPI IsochSupport. Enabled QPI DCA Support Enables or Disables the QPI DCA Support. Enabled QPI Scramble Selection Enables or Disables the QPI Scramble Selection. Enabled Disabled QPI Error Report Enables or Disables the QPI Error Report. Enabled Memory ECC Error Log 4.
114 Intel VT for Directed I/O (VT-d) 4 System BIOS
115 Parameter Description Option Intel VT for Directed I/O (VTd) Enables or Disables the Intel VT for Directed I/O (VT-d). Enabled Disabled Interrupt Remapping Enables or Disables the Interrupt Remapping. Enabled Disabled Coherency Support Enables or Disables the Coherency Support. Enabled Disabled ATS Enables or Disables the ATS. Enabled Disabled PassThrough DMA Enables or Disables the PassThrough DMA. Enabled Disabled VT-d for Port 1 Enables or Disables the VT-d for Port 1.
116 4 System BIOS Parameter Description Option VT-d for Port 10 Enables or Disables the VT-d for Port 10. Enabled Disabled PCI Configuration Parameter Description Option PCI Slot 1 - 5 Option ROM When enabled, this setting will initialize the device expansion ROM for the related PCI slot. Enabled Disabled Onboard VGA Controller Enables or Disables the Onboard VGA Controller. Enabled Onboard LAN iSCSI Boot ROM Enables or Disables the Onboard LAN iSCSI Boot ROM.
117 Parameter Description Option LAN1 Option ROM Enables or Disables the LAN1 Option ROM. Enabled Disabled Onboard LAN2 Controller Enables or Disables the Onboard LAN2 Controller. Enabled LAN2 Option ROM Enables or Disables the LAN2 Option ROM. Enabled Disabled Legacy USB Support Enables or Disables the Legacy USB Support.
118 4 System BIOS SATA Configuration Parameter Description Option Serial ATA Enables or Disables the Serial ATA. Enabled Disabled Native Mode Operation Sets the Native Mode Operation. Auto Serial ATA SATA Controller Mode Operation Sets the SATA Controller Mode Operation. Compatible SATA RAID Enable Enables or Disables the SATA RAID Enable. Enabled SATA AHCI Enable Enables or Disables the SATA AHCI Enable.
119 I/O Device Configuration Parameter Description Option Serial Port A Enables or Disables the Serial Port A. Enabled Disabled Base I/O address Base I/O address and IRQ setting for the selected serial port 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Serial Port B Enables or Disables the Serial Port B.
120 4 System BIOS Boot Configuration Parameter Description Option Boot-time Diagnostic Screen Choose whether to display the boottime diagnostic screen during POST. Enabled POST Error Pause Select whether to pause POST when a boot-up error is detected. All Errors No Errors Select the NumLock behavior during boot-up.
121 Thermal and Acoustic Configuration Parameter Description Option Open-loop Thermal Throttle Enables or Disables open-loop thermal throttle control function when the projected memory temperature exceeds a predefined limit. Enabled Disabled Temperature Chassis inlet Temperature detected at the chassis inlet. 35 Temperature Rise Sets the temperature rise parameter of a memory module to improve memory power management. 10 Air Speed to the DIMMs Sets the speed of air flow to the memory modules.
122 4 System BIOS Parameter Description Option Close-loop Thermal Throttle Enables or disables close-loop thermal throttle control function when the projected memory temperature exceeds a predefined limit. Enabled Disabled Temperature Hysteresis Sets the temperature hysteresis. 1 Temperature Guardband Sets the temperature guardband. 3 Temperature Chassis inlet Temperature detected at the chassis inlet.
123 Power Parameter Description Option Power On by RTC Alarm Enables or disables real time clock (RTC) to generate a wake event. Off RTC Alarm control select Sets the RTC alarm control. Auto Manual Time (hh:mm:ss) Sets the time of the day. 0-23:0-59:0-59 Power On by PCI & PCIE Devices Enables or disables a PCI or PCIE devices to generate a wake event. Enabled Power On by Modem Ring Enables or disables the modem ring to wake the system from a power saving mode.
124 4 System BIOS Parameter Description Option Wake Up by USB KB/Mouse Enables or disables BIOS to wake up the system using a USB keyboard or mouse. Enabled Disabled After Power Failure Defines the power state to resume to after a system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. Stay Off Last State When set to Stay Off, the system remains off after power shutdown.
125 Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are three types of passwords that you can set: • Supervisor password Entering this password will allow the user to access and change all settings in the Setup Utility. • User password Entering this password will restrict a user’s access to the Setup menus. To enable or disable this field, a supervisor password must first be set.
126 4 System BIOS Parameter Description Option Supervisor Password Is This parameter indicates whether a supervisor password has been assigned. Clear Enabled User Password Is This parameter indicates whether a user password has been assigned. Clear Enabled Set Supervisor Password Press Enter to configure the supervisor password. Set User Password Press Enter to configure the user password. Password On Boot Select Enabled to activate security check during POST.
127 Changing a system password 1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. 2 Type the original password then press Enter. 3 Type a new password then press Enter. 4 Retype the password to verify the first entry then press Enter again. 5 Press F10. 6 Select Yes to save the modified password and close the Setup Utility.
128 4 System BIOS Server menu Parameter Description System Management Displays basic system ID information, as well as BIOS and BMC firmware versions. Press Enter to access the related submenu. Console Redirection Displays console redirection-related settings. Press Enter to access the related submenu. Event Log Configuration Displays DMI event log-related settings. Press Enter to access the related submenu.
129 System Management The System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmware versions. Items on this window are non-configurable.
130 4 System BIOS Console Redirection Parameter Description Option Console Redirection Select whether to enable console redirection. Onboard COM A Onboard COM B Console redirection enables users to manage the system from a remote location. Disabled Assign control for the console redirection flow. None Flow Control XON/OFF CTS/RTS Baud Rate Select the baud rate for console redirection. 300 1200 2400 9600 19.2K 38.4K 57.6K 115.
131 Parameter Description Option Terminal Type Select a terminal type to be used for console redirection. VT100, VT100 8bit PC-ANSI 7bit VT100+ VT-UTF8 Continue CR After POST Select whether to enable console redirection after POST. On Off Event Log Configuration Parameter Description Option Assert NMI on SERR Enables or disables the PCI bus system error (SERR) support.
132 4 System BIOS Parameter Description Option Assert NMI on PERR Enables or disables the PCI bus PERR (parity error) support. Note: This parameter is disabled when assert non-maskable interrupt (NMI) on SERR is set to disabled. Enabled Disabled Clear All Event Logs Press Enter then select whether to clear all entries in the system event log. Log POST System Event Select whether to enable the BIOS event log to be integrated in the system event log.
133 Boot menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable.
134 4 System BIOS Exit menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Description Exit Saving Changes Saves changes made and close the BIOS setup. Exit Discarding Changes Discards changes made and close the BIOS setup. Load Setup Defaults Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption.
5 System troubleshooting
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
137 Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Purpose To do this Soft boot reset To clear the system memory and reload the operating system. Press Ctrl+Alt+Del Cold boot reset To clear the system memory, restart POST, and reload the operating system. This will halt power to all peripherals. Press the system power button off and then on.
138 5 System troubleshooting Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the “There is problem with the software program” section on page 144.
139 Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you’re encountering.
140 5 System troubleshooting Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device. 1 Turn off the system and all external peripheral devices.
141 Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, floppy drive, and any other 5.25-inch device you may have installed.
142 5 System troubleshooting Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. • Make sure the power cord is connected correctly. • Make sure that the wall outlet has power. Test it by plugging another device. • Make sure the power indicator on the front panel is lit up green.
143 HDD activity indicator does not light. Do the following: • Make sure the data and power cables are connected correctly. • Check that relevant switches and jumpers on the hard drive and on the backplane board (for hot-plugs HDD) are set correctly. DVD drive activity indicator does not light. Do the following: • Make sure the IDE and power cables are properly connected. • Check that relevant switches and jumpers on the drive are set correctly. • Check that the drive is properly configured.
144 5 System troubleshooting Network connection indicators do not light. Do the following: • Check the cabling and network equipment to make sure that there are in proper condition. • Reinstall the network drivers. • Try another port or hub on the switch. Network activity indicators do not light. Do the following: • Make sure the correct network drivers are loaded on the system. • Network might be idle. Peripheral device connected to a USB port does not work.
145 No characters appear on the display monitor. Check the following: • Is the keyboard functioning? Test it by turning the Num Lock function on and off to check if the Num Lock indicator lights up.
146 5 System troubleshooting
Appendix A: Server management tools
This appendix gives an overview of the different server management tools supported by your server.
149 Server management overview The server management tools supported by the Altos G540 M2 system is listed in the table below. Tool Function PhoenixBIOS Setup Utility Use this tool to configure the different hardware components and system functions (memory, processor, and security settings). Go to the BIOS setup chapter on page 97 for details.
150 Appendix A: Server management tools RAID configuration utilities RAID option for the Altos G540 M2 system is provided through either the onboard SATA controller or through a controller board option (LSI MegaRAID SAS RAID controller). Caution: Creating a RAID volume erases all data previously saved in the hard drives. Make sure that you back up important files before starting a RAID configuration process.
151 Loading the onboard LSI SATA RAID default setting 1 In the onboard LSI RAID Configuration Utility, select Objects from the Management menu. 2 Select Adapter from the Objects list. The available adapter options will be displayed. 3 Press Enter in the adapter list. The adapter settings will be displayed. 4 Select Factory Default, then YES to load the default settings. 5 Close the configuration utility. 6 Press Ctrl+Alt+Del to reboot the system.
152 Appendix A: Server management tools Initializing the RAID volume 1 Press Esc to return to the Management menu. 2 Select Initialize from the Management menu. All logical drives should be listed under Logical Drives. 3 Press the space bar to select the drives for initialization. The selected drive will be shown in yellow. 4 Press F10, then select YES to start the initialization process. 5 Once initialization is complete, press any key to continue. 6 Press Esc to return to the Management menu.
153 LSI MegaRAID SAS 8708EM2 RAID Configuration Utility This section briefly shows how to create RAID with LSI MegaRAID SAS 8708EM2. To initialize the LSI MegaRAID SAS RAID Configuration Utility: 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2 During POST, press Ctrl-H on the RAID BIOS prompt. After POST completion, the Adapter Selection window will appear. 3 Click Start to launch the Configuration menu.
154 Appendix A: Server management tools Accept, then Yes to save the configuration. 10 Click Yes to initialize the new logical drives. All the created logical drives will be listed. 11 Click on Home to revert to the Configuration menu. 12 Select Exit, then Yes. 13 Press Ctrl+Alt+Del to reboot the system. Proceed to the installation of the operating system. Refer to the user documentation that came with your OS for related instructions. To assign a hot spare disk: 1 Access the Configuration menu.
155 3 Press Enter on the adapter and the adapter setting will be shown on the screen. You can change the setting from this menu. 4 Select Factory Default and Yes to load the default settings. 5 Exit the configuration utility and press + + to reboot the server. Creating a RAID volume 1 Select Configuration from Management Menu. 2 Select New Configuration from the Configuration Menu. An array selection window displays the devices connected to the current controller.
156 Appendix A: Server management tools Assigning a Hot Spare Disk 1 Select Objects from Management Menu. 2 Select Physical Drive from Objects. All of the HDDs will be listed. 3 Select a drive marked as READY and press Enter. 4 Select Make Hot Spare and press Enter. 5 Select Yes then you will see the HDD is changed from READY to HOTSP. 6 Press ESC to return to the Management Menu.
Appendix B: Rack mount configuration
This appendix shows you how to set up the Altos G540 M2 server in a rack mount configuration.
159 Rack installation information Important! Observe the electrostatic discharge (ESD) precautions indicated on page 41 when performing the following procedures. Do not attempt the procedures described in the following sections unless you are a qualified technician. The Altos G540 M2 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design.
160 Appendix B: Rack mount configuration have its own separate earth ground. We recommend you consult your local approved electrician. • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature.
161 System rack installation The Altos G540 M2 server system should be mounted into a rack cabinet. A rack rail and CMA (cable management arm) kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
162 Appendix B: Rack mount configuration Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below. The system occupies 5U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm).
163 Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack: 1 Remove the inner rails from the mounting rails. (1) Extend the inner rail from the mounting rail until the rail release latch clicks. (2) Depress the release latch (1) and slip the inner rail out (2).
164 Appendix B: Rack mount configuration (3) Do the same thing to the other mounting rail. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. 2 Attach the inner rails to both sides of the server. Please use screws that came with the rack-mount kit when attaching the inner rails to both sides of the server. If your system already has screws attached, please remove them.
165 3 Install the mounting rails to the rack posts. (1) Determine the vertical position in the rack. Refer to “Vertical mounting hole pattern” on page 162 for more information. (2) Align and insert the mounting rail into the rack posts’ mounting holes. (3) Make certain the proper mounting holes on the rack post are selected. (4) Use two metal screws to secure the front and rear mounting rail to the rack. (5) Do the same thing to the other mounting rail.
166 Appendix B: Rack mount configuration (6) Fully extend the mounting rails on the rack.
167 4 Install the server into the rack. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. (1) Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack. (2) Press the release latch on both sides of the server. (3) Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound.
168 5 Appendix B: Rack mount configuration Attach the CMA (cable management arm) to the rear of the server. The cable arm option allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable arm collapses and extends, keeping the cables untangled and attached to the system. (1) Insert the smaller CMA extension into the rear of the left inner rail. (2) Insert the larger CMA extension into the rear of the left mounting rail.
169 (7) Route all cables through the cable clips.
170 Appendix B: Rack mount configuration
Appendix C: Altos eXpress Console
This appendix familiarize you to a standard web browser with a nice graphical user interface.
173 Using Your Altos eXpress Console The Altos eXpress Console has a user-friendly Graphics User Interface (GUI) - a standard Internet browser. This article will make you become familiar with the Altos eXpress Console. Each function will be described clearly. Altos eXpress Console provides lots of benefits to users: System monitoring Altos eXpress Console provides detail information through Web UI, including system information reading, system health overview, sensors reading, System Event Log reading.
174 Appendix C: Altos eXpress Console Security Altos eXpress Console offers SSL (Secured Socket Layer) and auto session time out. Users can add higher security to use Web UI through HTTPS. In using KVM and media redirection, users also can encrypt the communication. Account management Altos eXpress Console implements role-based management. User accounts are separated into 3 levels, no access, operator and administrator. Altos eXpress Console also provides LDAP Client Support.
175 Software Installation Prerequisites on remote management PC Before installing Java tool and UPnP tool, make sure your system have the following configuration requirements: • Supported environments: Microsoft Windows Vista, XP, Windows 2000, 2003, 2008 Server. • JAVA Recommended Version 6 Update 12 (file size: ~ 7 MB) Note: Because the default IP address setting of BMC is DHCP, users need an UPnP tool to remotely discover the BMC IP address at the first.
176 9 Appendix C: Altos eXpress Console Close all applications including the browser. 10 Double-click on the saved file icon to start the installation process. Installing the UPnP tool Follow the instructions below to get Intel Device Spy for UPnP Technologies tool: 1 Download Device Spy for UPnP Technologies from the Intel website: http://www.intel.com/.
177 Using the UPnP tool to search for an Altos server Follow the instructions to search Altos server by using UPnP tool: 1 Download and install the Intel Device Spy for UPnP Technologies program onto your remote client system. Refer to previous section for more information. 2 Run the Intel Device Spy for UPnP Technologies program. The name Acer Altos eXpress Console Device displays on the left pane, under the UPnP Devices tree.
178 Appendix C: Altos eXpress Console 4 Click on the IP address located in the Presentation URL field to connect to your Altos server. 5 System will prompt a window for the user name and password. 6 Enter the default user name and password. • Username: root • Password: superuser Note: The default user name is root and the default password is superuser. Both user name and password are case sensitive and should be entered in lower case each time.
179 Altos eXpress Console Accessing the Altos eXpress Console There are two ways to access the Altos eXpress Console. One way is to use the UPnP tool, or the other option is to use the Internet Explorer Web browser. To access the Altos eXpress Console using the UPnP tool: 1 Run the Intel Device Spy for UPnP Technologies program. See previous section. 2 Click on the server. 3 Click Presentation URL when the server is found. The system will prompt you to enter the user name and password.
180 Appendix C: Altos eXpress Console To access the Altos eXpress Console using the Web browser: 1 Open the Internet Explorer Web browser. 2 Enter the IP address. You can use UPnP tool to get the IP address. The system will prompt you to enter the user name and password. 3 Enter the root user name and password when the login screen appears. • Username: root • Password: superuser Note: The default user name is root and the default password is superuser.
181 Altos eXpress Console User Interface After you have successfully logged on to the console, the Altos eXpress Console page displays. The Altos eXpress Console user interface provides a central location for managing Altos servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information, and an online help.
182 Appendix C: Altos eXpress Console System Status System Status Indicator, located on the upper left corner of the Altos eXpress Console page, monitors and displays health and stability of the Altos system. The sensors on the system allows you to monitor the Altos system’s hardware parameters, such as fan performance, temperature sensors, voltages, and power status. The following are the different system health statuses that may be displayed on the console.
183 System Information The System Information menu includes options that allows you to view general system information and the system FRU (field replaceable unit). Selecting the System Information menu displays the System Information and FRU Readings options on the left pane.
184 Appendix C: Altos eXpress Console FRU Readings The FRU Readings option provides information about major system components, including chassis, mainboard, and product information.
185 Server Health The Server Health menu displays data related to the server’s health, such as the sensor reading and the event log. This menu include two options: Sensor Readings and Event Log. Sensor Readings The Sensor Readings option allows you to monitor status of the voltages of the power supply, the fan speed, and the processor and system temperature sensors.
186 Appendix C: Altos eXpress Console Sensor Color Display On the Sensor Readings page, the health condition of the system processor, fan, temperature, and voltage is indicated by the color of the box displayed before each sensor category. • Green - Indicates the system is in good health and no alerts were detected on the sensors. • Amber - Indicates at least one sensor has a warning alert. • Red - Indicates at least on sensor has a critical alert.
187 Configuration The Configuration menu allows you to designate email recipients for notification of system alerts, configure the LDAP (Lightweight Directory Access Protocol) settings, configure the mouse mode settings, configure the network settings, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate, manage users, and initiate actions for a sensor alert.
188 Appendix C: Altos eXpress Console Alerts The Alerts option allows you to designate email recipients for notification of system alerts. You can designate up to fifteen email address recipients. When alerts occur, the system will send an E-mail or a SNMP (Simple Network Management Protocol) traps containing the event detail to the designated recipients. The Alerts page allows you to do the following: • Modify - Change the email address or the destination server.
189 Setting up alerts You can set up notifications to be sent via SNMP traps or via email. To set up SNMP traps: 1 On the Alerts page, click Modify. 2 From the Alert Type menu, select Snmp Trap. 3 Specify the event severity, such as Critical or Warning. 4 Enter the recipient’s email address. 5 Enter a subject and message. 6 Click Save. To set up email notifications: 1 On the Alerts page, click Modify. 2 From the Alert Type menu, select e-mail.
190 Appendix C: Altos eXpress Console LDAP The LDAP option allows you to download user account list and the authentication from the LDAP server and create Altos eXpress Console user account from this list. To configure the LDAP settings: 1 On the LDAP Settings page, click the Enable LDAP Authentication check box. 2 Enter the required information to access the LDAP server. 3 Click Save.
191 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. To set the mouse mode: 1 2 On the Mouse Mode Setting page, select a mouse mode. • Absolute - Select this setting when using a Microsoft Windows operating system. • Relative - Select this setting when using a Linux operating system. Click Save.
192 Appendix C: Altos eXpress Console Network The Network option allows you to configure and change the management network parameters. You can configure the network settings by using DHCP (Dynamic Host Configuration Protocol) or manually. To configure the network settings: 1 On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. 2 Click Save.
193 Remote Session The Remote Session option allow you to enable or disable encryption on KVM (Keyboard, Video Mouse) or Media data during a redirection session. To configure the Remote Session settings: 1 On the Remote Session page, select whether to enable KVM or Media Encryption. 2 Select a Virtual Media Attach Mode. 3 Click Save.
194 Appendix C: Altos eXpress Console SMTP The SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. To configure the SMTP settings: 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the user name and password. 4 Enter the email address for sending email notifications. 5 Enter the machine name. 6 Click Save.
195 SSL Certificate The SSL Certificate option allows you to upload a SSL certificate manually. To upload an SSL certificate: 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload.
196 Appendix C: Altos eXpress Console Users The Users option allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in the User List page, you can select from the following command buttons: • Delete User - Removes the user from the list. • Modify User - Edits the user profile. • Add User - Creates a new user account.
197 User Privileges The User List page includes a privilege setting for determining the maximum privilege a user can have to the system. Users can be configured to have certain access permissions, such as administrator privilege, operator privilege, no access. The BMC (Baseboard Management Controller) maintains a local database of remote access users and their privileges. When the user logs in to the console, BMC determines the user’s privileges and executes commands according to the privilege level.
198 Appendix C: Altos eXpress Console To modify a user account: 1 On the Users page, click Modify User. 2 Enter the user name. 3 Enter the password. 4 Re-enter the password. 5 On the Network Privileges drop-down menu, select a privilege level. 6 Click Modify.
199 Event Action The Event Action option allows you to initiate actions on a sensor alert. Listed below are the main functions in Event Action. You can set system power off, power reset or power cycle when an event occurred. Action Description Global PEF Configuration The Global PEF (Platform Event Filter) configuration enables or disables the power off, power reset, power cycle action. Add PEF Entry Adds a PEF entry. You can select the type of sensor you want to filter.
200 Appendix C: Altos eXpress Console Remote Control The Remote Control menu allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control.
201 KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse, keyboard as if you are connected directly to the server. To launch the KVM Remote Console utility: On the KVM Remote Console Redirection page, click Launch Console. The web browser downloads and automatically launches the remote console application. The KVM Remote Console screen appears.
202 Appendix C: Altos eXpress Console Server Power Control The Server Power Control option allows you to perform a remote power on, power off, power cycle, and reset of your Altos server. To perform a remote power control operation: On the Server Power Control page, select an option, then click Perform Action.
203 Maintenance The Maintenance allows you to perform a upgrade task of the BMC firmware(including Altos eXpress Console and FRU information).
204 Appendix C: Altos eXpress Console To upgrade firmware: 1 On the Maintenance page, click Enter Update Mode. The Firmware Upload page appears. Note: You will not be able to perform any tasks until the upgrade is completed and the device is rebooted. 2 Click Browse to locate the firmware image file. 3 Click Upload to upload the image file to the server.
205 KVM Remote Console Utility You can launch the KVM Remote Console utility from the Altos eXpress Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, video and mouse.
206 Appendix C: Altos eXpress Console Screen Resolution Color Quality Refresh Rate 1600 x 1400 16bit 60Hz / 65Hz / 70Hz
207 Menu bar The KVM Remote Console screen includes of a menu bar with the following selections. Video menu The Video menu includes the following command options: • Pause Redirection - Temporarily pauses the console redirection. • Resume Redirection - Resumes console redirection. • Refresh Video - Reloads the console redirection screen. • Compression - Select a video compression type.
208 Appendix C: Altos eXpress Console Keyboard menu The Keyboard menu includes the following command options: • Hold Right Ctrl Key - Select this option before typing keys you want to combine with the right key. • Hold Right Alt Key - Select this option before typing keys you want to combine with the right key • Hold Left Ctrl Key - Select this option before typing keys you want to combine with the left key.
209 Mouse menu The Mouse menu includes the Sync Cursor command that enables you to synchronize the client’s mouse cursor to be redirected to the mouse on the server. Option menu The Option menu includes the following command options: • Bandwidth - Select auto-detect or manually select a bandwidth. Options include: 256Kbps, 512 Kbps, 1 Mbps, 10 Mbps, and 100Mbps. • Keyboard/Mouse Encryption - Select to enable or disable keyboard/mouse encryption.
210 Appendix C: Altos eXpress Console Help menu The Help menu displays the KVM Remote Console Utility version and copyright information.
211 Index Numerics 2.5" hard drive install, easy-swap 63 install, hot-plug 58 3.5" hard drive install, easy-swap 58 install, hot-plug 55 5.
212 bay location 11 install 45, 50 remove 48, 53 heat sink fan install 74 remove 71 thermal grease 74 hot-plug HDD activity indicator, location 11 activity indicator, status 26 cable connections 47, 52 install 55, 58 I I/O port connections 32 L LAN ports location 14 network connection indicator 27 network speed indicator 27 troubleshooting 144 LED indicators front panel 24 HDD carrier 26 LAN port 27 M mechanical specifications chassis 6 media storage specification 4 memory install 85 population order 79
213 serial port location 14 server management tools 149 side panel remove 43 specification chipset 3 environmental 6 hardware monitoring 5 I/O ports 5 mechanical 6 media storage 4 memory 3 networking 4 operating system 5 PCI interface 4 power supply 5 processor 3 server management 5 system fan 5 video controller 4 status/fault indicator location 11 supervisor password 125 system boards backplane board 21 mainboard 16 system fan location 15 system passwords change 127 power-on password 125 remove 127 set 126
