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aa r500.book Page ii Thursday, September 20, 2001 11:06 AM Copyright © 2001 Acer Incorporated All Rights Reserved. Acer Altos R500 User’s guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
aa r500.book Page iii Thursday, September 20, 2001 11:06 AM iii Notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
aa r500.book Page iv Thursday, September 20, 2001 11:06 AM iv Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
aa r500.book Page v Thursday, September 20, 2001 11:06 AM v 7 Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 8 If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
aa r500.book Page vi Thursday, September 20, 2001 11:06 AM vi 14 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters). Laser compliance statement The CD-ROM drive in this computer is a laser product. The CD-ROM drive’s classification label (shown below) is located on the drive.
Notices FCC notice Important safety instructions Laser compliance statement iii iii iv vi 1 System overview 1 Overview Processors Memory System chipsets Expansion slot Hardware management support Features summary Weight Power consumption Thermal dissipation 3 3 4 4 6 6 7 8 8 9 2 System tour 11 External and internal structure Front panel Rear panel Internal components Disk drives Hard disk drive 3.
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Chipset Settings Load Default Settings Abort Settings Change Exit Setup 93 93 94 95 96 Appendix A: ASM Pro quick installation guide 97 Installing ASM Pro System requirements System setup Installing ASM Pro Console Installing ASM Pro Server Agent Installing RDM System requirements Connecting communication peripherals RDM Console setup Installing AWM and Microsoft Internet Information Service (IIS) System requirements Installing AWM Setting up Microsoft IIS Running AWM 99 99 99 100 100 107 107 108 111 A
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aa r500.book Page 2 Thursday, September 20, 2001 11:06 AM The Acer Altos R500 is a 1U, high-density, rackmountable dual-processor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for local or wide area networks and multiuser server environments.
aa r500.book Page 3 Thursday, September 20, 2001 11:06 AM 3 Overview The Acer Altos R500 system is a PCI bus based dual processor system built on an extended ATX baseboard. It comes with two socket 370 processor slots utilizing two Intel® Coppermine-T or Tualatin® processors integrated with the Server Works RCC chipset. The dualchannel SCSI architecture supports Ultra 160/m SCSI with bandwidth of up to 160 MB/s for each channel.
aa r500.book Page 4 Thursday, September 20, 2001 11:06 AM 4 1 System overview Memory The four DIMM sockets on board accept using 64-, 72-, 128-, 144-, 512-MB and 1-GB SDRAM (synchronous DRAM) DIMMs for a maximum memory upgrade capacity of up to 4 GB. For data integrity, the default setting of the ECC (error-correcting code) function of the memory system in BIOS is enabled. See “Memory/Cache Options” on page 87 for more on this BIOS setting. Note: The SDRAM should work under 3.
aa r500.book Page 5 Thursday, September 20, 2001 11:06 AM 5 SCSI subsystem The dual-channel AIC-7899 single-chip host adapter delivers Ultra 160/m SCSI data transfer rates which double the Ultra-2 SCSI data transfer rate of up to 160 MByte/s. With two channels, it delivers a total of 320 MByte/s bandwidth. In addition, the AIC-7899 features a 66 MHz, 64-bit PCI interface that supports zero wait-state memory which also operates on 33 MHz, 32-bit PCI buses.
aa r500.book Page 6 Thursday, September 20, 2001 11:06 AM 6 1 System overview Expansion slot PCI bus The mainboard has two 64-bit/66 MHz PCI bus slot with a riser card. Hardware management support The mainboard supports a power management function that conforms to the power saving standards of the U.S. Environmental Protection Agency (EPA) Energy Star program. It also offers Plug-and-Play feature which helps save users from configuration problems, thus making the system more user-friendly.
aa r500.book Page 7 Thursday, September 20, 2001 11:06 AM 7 Features summary The system has the following major components: • FC-PGA (Flip-Chip Pin Grid Array) 370 processor socket that supports Intel Coppermine DO Stepping or Tualatin processors processor running at 1/133 to 1.
aa r500.book Page 8 Thursday, September 20, 2001 11:06 AM 8 1 System overview Weight The table below lists the weight of individual components used in deployment of this system in third-party racks. Item Weight in Kg Weight in lbs Fully configured system 13 Kg 28.6 lbs Rack mount kit 3.1 Kg 6.82 lbs CPU and fan sink 0.35 Kg 0.77 lbs Hard disk drive 1Kg 2.2 lbs Power supply module 1.3 Kg 2.86 lbs Floppy disk drive 0.16 Kg 0.35 lbs CD-ROM drive 0.3 Kg 0.66 lbs PCI card 0.04 ~ 0.
aa r500.book Page 9 Thursday, September 20, 2001 11:06 AM 9 Thermal dissipation The server has the following cooling systems: • Two 9-cm CPU fan blowers • One rear chassis fan A fully configured Altos R500 server under maximum workload can produce approximately 1047 BTU/hr. Air temperature measurements around the server may vary as much as 25°C (45°F) from front to back. Deployment of multiple ultra-dense servers will produce a significant amount of heat.
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aa r500.book Page 12 Thursday, September 20, 2001 11:06 AM This chapter discusses the features and components of your computer.
aa r500.book Page 13 Thursday, September 20, 2001 11:06 AM 13 External and internal structure Front panel No.
aa r500.book Page 14 Thursday, September 20, 2001 11:06 AM 14 No.
aa r500.book Page 15 Thursday, September 20, 2001 11:06 AM 15 Rear panel No.
aa r500.book Page 16 Thursday, September 20, 2001 11:06 AM 16 No. 2 System tour Icon Color 14 Description Ventilation Internal components No.
aa r500.book Page 17 Thursday, September 20, 2001 11:06 AM 17 Disk drives Your system comes with the following disk drives: Hard disk drive Your system provides three hot-swappable SCSI hard disk drive trays with SCSI connector card. 3.5-inch floppy disk drive Your system’s 3.5-inch slim-type floppy disk drive can handle 1.44- and 2.88-MB capacity diskettes. Floppy diskettes are compact, lightweight, and easy to carry around.
aa r500.book Page 18 Thursday, September 20, 2001 11:06 AM 18 • 2 System tour When you put a label on a 3.5-inch diskette, make sure that the label is properly attached (flat on the surface) and within the labeling area (area with a slight surface depression) on the diskette. An improperly attached label may cause a diskette to get stuck in the floppy drive when you are inserting or removing it. CD-ROM drive Your system comes with a slim-type CD-ROM drive.
aa r500.book Page 19 Thursday, September 20, 2001 11:06 AM 19 To take care of your CDs: • Keep your discs in a disk case when not in use to avoid scratches or other damage. Any kind of dirt or damage can affect the data on the disc, impair the disc lens reader on the CD-ROM drive, or stop the system from successfully reading the disc. • When handling discs, always hold them by the edges to avoid smudges or fingerprints.
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aa r500.book Page 22 Thursday, September 20, 2001 11:06 AM This chapter contains step-by-step instructions on how to set up your system.
aa r500.book Page 23 Thursday, September 20, 2001 11:06 AM 23 Preinstallation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency.
aa r500.book Page 24 Thursday, September 20, 2001 11:06 AM 24 3 Setting up your system Basic connections The system unit, PS/2 keyboard, PS/2 mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these peripherals first to test if the system is running properly. Connecting the PS/2 keyboard Plug the PS/2 keyboard cable into the PS/2 keyboard port port) located on the rear panel of your system.
aa r500.book Page 25 Thursday, September 20, 2001 11:06 AM 25 Connecting the PS/2 mouse Plug the PS/2 mouse cable into the PS/2 mouse port located on the rear panel of your system (green port) Note: If you are using a USB mouse, plug the mouse cable into either USB ports located on the front panel of your system.
aa r500.book Page 26 Thursday, September 20, 2001 11:06 AM 26 3 Setting up your system Connecting the VGA monitor To connect the VGA monitor, simply plug the monitor cable into the monitor/VGA port system.
aa r500.book Page 27 Thursday, September 20, 2001 11:06 AM 27 Connecting to the network You can connect your computer to a Local Area Network (LAN) using a network cable. To do so, simply plug the network cable into any of the four network ports system. (black port) located on the rear panel of your Note: Consult your operating system manual for information on how to configure your network setup.
aa r500.book Page 28 Thursday, September 20, 2001 11:06 AM 28 3 Setting up your system Connecting the power cable Plug the power cable into the power cable socket located on the rear panel of your system. Then plug the other end of the power cable into a power outlet. The figure below shows a complete connection of the whole system.
aa r500.book Page 29 Thursday, September 20, 2001 11:06 AM 29 Connecting option USB devices Universal Serial Bus (USB) is a new serial bus design that is capable of cascading low-/medium-speed peripherals (less than 12 Mbps) such as a keyboard, mouse, joystick, scanner, printer and modem. With USB, complex cable connections can be eliminated. Your system comes with two USB ports located on the front panel.
aa r500.book Page 30 Thursday, September 20, 2001 11:06 AM 30 3 Setting up your system Turning on your system After making sure that you have set up the system properly and connected all the required cables, you can now power on your system. To power on the system, press the power button on the front panel. The system starts up and displays a welcome message. After that, a series of power-on self-test (POST) messages appears. The POST messages indicate if the system is running well or not.
aa r500.book Page 31 Thursday, September 20, 2001 11:06 AM 31 • Loose or improperly connected internal power cables. Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you. Warning! Make sure all power cords are disconnected from the electrical outlet before performing this task. Note: If you have gone through the preceding actions and the system still fails to boot, ask your dealer or a qualified technician for assistance.
aa r500.book Page 32 Thursday, September 20, 2001 11:06 AM 32 3 Setting up your system Turning off your system To turn off your computer, on the Windows taskbar click on the Start button, point to Shut Down..., select Shut down from the dropdown window then click on OK. You can then turn off all peripherals connected to your computer. If you cannot shut down your computer, press the power button for at least four seconds. Quickly pressing the button may put the computer in a Suspend mode only.
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aa r500.book Page 34 Thursday, September 20, 2001 11:06 AM This chapter contains basic information about your system boards that you will find helpful when performing the instructions of the upgrade process which are also discussed in this chapter.
aa r500.book Page 35 Thursday, September 20, 2001 11:06 AM 35 Installation precautions Before you install any system component, we recommend that you read the following sections. These sections contain important ESD precautions along with preinstallation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components.
aa r500.book Page 36 Thursday, September 20, 2001 11:06 AM 36 4 Upgrading your system Warning! Failure to properly turn off the computer before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service technician. Post-installation instructions Observe the following after installing a computer component: 1 See to it that all components are installed according to the described step-by-step instructions.
aa r500.book Page 37 Thursday, September 20, 2001 11:06 AM 37 Opening your system Caution: Before you proceed, make sure that you have turned off your system and all peripherals connected to it. Read the “Preinstallation instructions” on page 35. Warning! DO NOT attempt the procedures in the following sections unless you are confident of your capability to perform them. Otherwise, ask a service technician for assistance.
aa r500.book Page 38 Thursday, September 20, 2001 11:06 AM 38 4 4 Upgrading your system Hold the cover with both hands and gently pull back the cover to detach it from the housing. Replacing the system cover 1 Align the cover to the housing frame and then push it back in to slide it back into place. 2 Turn the thumbscrew clockwise to secure the cover.
aa r500.book Page 39 Thursday, September 20, 2001 11:06 AM 39 System boards Mainboard layout The mainboard becomes accessible once you open the system. It should look like the figure shown below.
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aa r500.book Page 43 Thursday, September 20, 2001 11:06 AM 43 The daughter card enables RAID (redundant array of independent disks) through PCI interfacing via a 144-pin SO-DIMM connector. Warning! The ZCR daughter card is designed for use in a 3.3-volt signaling platform. Do not apply 5-volt signals to any signal pins of the daughter card.
aa r500.book Page 44 Thursday, September 20, 2001 11:06 AM 44 4 Upgrading your system Installing an expansion card To install an expansion card: 1 Remove the system cover. See “Removing the system cover” on page 37 for more information. 2 Remove the metal bracket from the housing by removing the two screws. Save the screws for later use.
aa r500.book Page 45 Thursday, September 20, 2001 11:06 AM 45 3 Gently pull out the metal bracket with the riser card from the mainboard. 4 Remove the expansion card bracket. Save the screw for later use. 5 Align then insert the expansion card into the riser card.
aa r500.book Page 46 Thursday, September 20, 2001 11:06 AM 46 4 Upgrading your system 6 Secure the expansion card to the metal bracket with a screw. 7 Reinstall the metal bracket with the riser card into the mainboard system and secure it with the two screws you have previously removed. 8 Replace the system cover.
aa r500.book Page 47 Thursday, September 20, 2001 11:06 AM 47 Hot-swapping a SCSI SCA hard disk drive You can hot-swap (remove and replace) a SCSI hard disk drive any time when it fails to operate (indicated by a red LED). Warning! NEVER attempt to remove a hard disk drive when it is active. Doing so may result to data loss, system crash and damage to both the hard disk drive and to the server system. Follow these steps to install a hot-swappable SCSI hard disk: 1 Unlock the drive tray with a hex key.
aa r500.book Page 48 Thursday, September 20, 2001 11:06 AM 48 4 Upgrading your system 3 Remove the four tray screws to open the drive tray. Keep the screws for later use. 4 When applicable, pull out any previously installed hard disk. 5 Install a hard disk on the drive tray. 6 Secure the hard disk to the drive tray with the four tray screws you have removed earlier.
aa r500.book Page 49 Thursday, September 20, 2001 11:06 AM 49 7 Insert the tray into the hot-swap cage with the lever still extended. Make sure that the drive is properly inserted before closing the lever. 8 Push the lever back until it clicks into place and then lock the drive tray using the hex key.
aa r500.book Page 50 Thursday, September 20, 2001 11:06 AM 50 4 Upgrading your system Removing and installing the CPU The Intel Tualatin processor comes in a FC-PGA (Flip-Chip Pin Grid Array) 370-pin package. The FC-PGA package is designed for the new breed of sleek, high performance, small form factor PCs. The mainboard supports an Intel Tualatin processor running at 1/133 to 1.26/133 MHz, and future generations of Pentium CPUs.
aa r500.book Page 51 Thursday, September 20, 2001 11:06 AM 51 Installing the CPU Before you proceed make sure that there is no CPU installed in the CPU socket. Follow the steps below to install a CPU: 1 Locate the CPU socket on your mainboard. 2 Raise the socket lever up to a 90° angle. 3 Remove the processor from its protective packaging. 4 Insert the new CPU into the CPU socket (1 and 2). Make sure that pin 1 (indicated by a notched corner) of the CPU connects to hole 1 of the socket.
aa r500.book Page 52 Thursday, September 20, 2001 11:06 AM 52 4 Upgrading your system Note: You need to install a terminator board into the CPU 2 socket if you only install one CPU (must be installed in the CPU 1 socket). 6 Connect the 3-pin and 2-pin heatsink cables to the mainboard. Caution: The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal or with your hands.
aa r500.book Page 53 Thursday, September 20, 2001 11:06 AM 53 Removing and installing memory modules The four DIMM sockets on board accept 64-, 72-, 128-, 144-, 256-, and 512-MB SDRAM (synchronous DRAM) DIMMs for a maximum memory upgrade capacity of up to 4 GB. For the system to function properly, you have to install at least two DIMMs of 1.3 or 2.4 ___. Install it in either DIMM slot ____ or _______. The SDRAM DIMMs should work under 3.3 volts only; 5-volt memory devices are not supported.
aa r500.book Page 54 Thursday, September 20, 2001 11:06 AM 54 3 4 Upgrading your system Press the holding clips on both sides of the socket outward to release the DIMM. Note: Place your forefingers on the top of the DIMM before pressing the holding clips to gently disengage the DIMM from the socket. Installing a DIMM Before you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. 1 Locate the DIMM socket on the mainboard.
aa r500.book Page 55 Thursday, September 20, 2001 11:06 AM 55 Note: The DIMM socket is slotted to ensure proper installation. If you slip in a DIMM but it does not completely fit, you may have inserted it the wrong way. Reverse the orientation of the DIMM. Reconfiguring the system memory The system automatically detects the amount of memory installed. Run Setup to view the new value for total system memory and make a note of it.
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aa r500.book Page 58 Thursday, September 20, 2001 11:06 AM This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
aa r500.book Page 59 Thursday, September 20, 2001 11:06 AM 59 BIOS Setup utility The BIOS Setup utility is a hardware configuration program built into your computer's Basic Input/Output System (BIOS). Since most computers are already properly configured and optimized, there is no need to run this utility. However, if you encounter configuration problems and get the "Run Setup" message, you will need to run this utility.
aa r500.book Page 60 Thursday, September 20, 2001 11:06 AM 60 5 Setup utility Entering Setup Power on the computer to start the system POST (Power On Self Test) process. While booting, press the key combination Ctrl+Alt+Esc simultaneously. The Basic Setup Utility main menu will appear. Note: You must press Ctrl+Alt+Esc while the system is booting. This key combination does not work during any other time. The system supports two Setup Utility levels: Basic and Advanced.
aa r500.book Page 61 Thursday, September 20, 2001 11:06 AM 61 Basic Setup Utility main menu Advanced Setup Utility main menu The parameters on the screens shown in this User’s guide display default system values. These values may not be the same as those in your computer. The grayed-out items on the screens have fixed settings and are not user-configurable. In the descriptive table following each of the main menu option screens, the settings in boldface are the default and suggested parameter settings.
aa r500.book Page 62 Thursday, September 20, 2001 11:06 AM 62 5 Setup utility System Information The following screen appears if you select System Information from the main menu: Parameter Description Processor Type of processor currently installed in your system Processor Speed Clock speed of the processor currently installed in your system Level 1 Cache Total amount of first-level or the internal fast accessed memory size (i.e.
aa r500.book Page 63 Thursday, September 20, 2001 11:06 AM 63 Parameter Description Total Memory Total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 1st Bank 2nd Bank 3rd Bank Type and size of DIMM installed in DIMM sockets 1, 2, 3 and, 4 respectively. The None setting indicates that there is no DIMM installed.
aa r500.book Page 64 Thursday, September 20, 2001 11:06 AM 64 5 Setup utility Product Information Product Information displays general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting and may be required when asking for technical support. These entries are for your reference only and cannot be changed.
aa r500.book Page 65 Thursday, September 20, 2001 11:06 AM 65 Disk Drives Select Disk Drives to input configuration values for the system disk drives. The following shows the Disk Drives screen: Parameter Description Option Diskette Drive A Indicates the floppy disk drive type 1.44 MB, 3.5-inch None 360 KB, 5.25-inch 1.2 MB, 5.25-inch 720 KB, 3.5-inch 2.88 MB, 3.
aa r500.book Page 66 Thursday, September 20, 2001 11:06 AM 66 5 Setup utility IDE Channel Type The following screens appear if you select any of the the IDE drive parameters from the Disk Drives screen: Parameter Description Option Device Detection Mode Lets you specify the type of hard disk installed in your system. If you want BIOS to automatically configure your hard disk, select Auto. If you know your hard disk type, you can enter the setting manually.
aa r500.book Page 67 Thursday, September 20, 2001 11:06 AM 67 Parameter Description Option Specifies the size of your hard disk, in MB User Input Hard Disk LBA Mode When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function. If supported, it allows you to use a hard disk with a capacity of more than 528 MB. This is made possible through the Logical Block Address (LBA) mode translation. However, this enhanced IDE feature works only under DOS, Windows 3.
aa r500.book Page 68 Thursday, September 20, 2001 11:06 AM 68 5 Setup utility Parameter Description Option DMA Transfer Mode The Ultra DMA and Multi-DMA modes enhance hard disk performance by increasing the transfer rate. However, besides enabling these features in the BIOS Setup, both the Ultra DMA and Multi-DMA modes require the DMA driver to be loaded.
aa r500.book Page 69 Thursday, September 20, 2001 11:06 AM 69 Onboard Peripherals Onboard Peripherals allows you to configure the onboard communication ports and the onboard devices.
aa r500.book Page 70 Thursday, September 20, 2001 11:06 AM 70 5 Setup utility Parameter Description Option USB Legacy Mode Activates or deactivates the USB keyboard connected to your system. When activated, the USB keyboard functions in a DOS environment.
aa r500.book Page 71 Thursday, September 20, 2001 11:06 AM 71 Power Management The Power Management menu allows you to configure the system’s power management feature. The following screen shows the parameters on the Power Management screen: Parameter Description Option Power Management Mode Allows you to reduce power consumption. When this parameter is set to Enabled, you can configure the IDE hard disk and system timers.
aa r500.book Page 72 Thursday, September 20, 2001 11:06 AM 72 5 Setup utility Parameter System Sleep Timer Sleep Mode Description Option This parameter sets the system to the lowest power-saving mode after a specified period of inactivity. Any keyboard or mouse action or any activity detected from the IRQ channels resumes system operation. Off Lets you specify the power-saving mode that the system will enter after a specified period of inactivity.
aa r500.book Page 73 Thursday, September 20, 2001 11:06 AM 73 Parameter Description Option Restart on AC Power Failure When power failure occurs and this setting is enabled, the system will be turned on, when the power comes back, if the system was on. When power failure occurs and this setting is disabled, the system remains off when the power comes back, even if the system was on before the power failure occurs.
aa r500.book Page 74 Thursday, September 20, 2001 11:06 AM 74 5 Setup utility Boot Options This option allows you to specify your preferred settings for boot up. The following screen appears if you select Boot Options from the main menu: Parameter Description Boot Sequence This parameter allows you to specify the boot search sequence during POST. Option 1st. The system checks this drive first. 2nd. The system then checks this drive if it can not boot from the 1st specified drive. 3rd.
aa r500.book Page 75 Thursday, September 20, 2001 11:06 AM 75 Parameter Description Option Silent Boot Enables or disables the Silent Boot function. When set to Enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting. After booting the screen displays the operating system prompt (such as DOS) or logo (such as Windows 95). If any error occurs while booting, the system automatically switches to text mode.
aa r500.book Page 76 Thursday, September 20, 2001 11:06 AM 76 5 Setup utility Date and Time The real-time clock keeps the system date and time. After setting the date and time, you do not need to enter them every time you turn on the system. As long as the internal battery remains good (approximately seven years) and connected, the clock continues to keep the date and time accurately even when the power is off. Parameter Description Date Set the date following the weekday-month-day-year format.
aa r500.book Page 77 Thursday, September 20, 2001 11:06 AM 77 System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: Parameter Description Option Supervisor Password Prevents unauthorized access to the BIOS Setup utility. The Present setting allows you to set a Supervisor password.
aa r500.book Page 78 Thursday, September 20, 2001 11:06 AM 78 5 Setup utility Parameter Description Option Floppy Drive Sets the control level of the floppy drive Normal Write Protect All Sectors Write Protect Boot Sectors Disabled Processor Serial Number The Pentium III processor incorporates an individual serial number in each chip that can identify individual CPUs. When enabled, CPUs can be identified by processor serial number. Disable this parameter to deactivate this feature.
aa r500.book Page 79 Thursday, September 20, 2001 11:06 AM 79 Setting and changing the password To set or change a Supervisor/User password: 1 Enable the Supervisor Password or User Password parameter in the System Security menu by pressing the Up or Down arrow key to select Present. The corresponding password window appears: Supervisor Password window User Password window 2 Type a password then press Enter. The password may consist of up to seven alphanumeric characters.
aa r500.book Page 80 Thursday, September 20, 2001 11:06 AM 80 5 Setup utility Removing a password To remove your Supervisor/User password: 1 Disable the Supervisor Password or User Password parameter in the System Security menu by pressing the up or down arrow key to select None. 2 Press Esc to return to the System Security menu. 3 Press Esc to exit Setup. The Exit Setup screen appears: 4 Choose Yes to save your settings and exit Setup. Your previous password will be removed from CMOS.
aa r500.book Page 81 Thursday, September 20, 2001 11:06 AM 81 IPMI Configuration Intelligent Platform Management Interface The system event log enables you to record and monitor events that occur in your system like system temperature changes, fan stops, and others. This feature also allows you to specify the appropriate settings for your system’s event handling. The following table describes the parameters in the IPMI configuration screen.
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aa r500.book Page 83 Thursday, September 20, 2001 11:06 AM 83 Parameter Description Option AC Power Lost/Recovery BMC will log AC power lost and recovery event. Enabled Disabled Hardware Watchdog If system hardware reset fails, BMC will power off system for 10 seconds, then power on again. It will try twice. If system still fails to power on, BMC will perform CPU reduction or power off the system. Enabled BIOS POST Watchdog BIOS will have a watchdog for POST.
aa r500.book Page 84 Thursday, September 20, 2001 11:06 AM 84 5 Setup utility RDM Configuration Parameter Description RDM 4.3 BIOS Version Shows the version number of the RDM BIOS Console Redirection This parameter lets you enable or disable the connection to the RDM manager station. If enabled and conditions are met, the RDM-enabled server automatically dials the RDM manager station using the phone number specified in the Remote Console Phone No. parameter when the server reboots.
aa r500.book Page 85 Thursday, September 20, 2001 11:06 AM 85 Parameter Description Option Hidden Partition If you want the hidden partition to become accessible, set this parameter to Enabled. When enabled, the server boots to the hidden partition. Disabled Communication Protocol This parameter specifies the parity, stop bits, and data length for the COM port to use for RDM connection. This is fixed at N (none), 8, 1 setting and is non-configurable.
aa r500.book Page 86 Thursday, September 20, 2001 11:06 AM 86 5 Setup utility Parameter Description Option Dial Out Retry Times This parameter lets you specify the maximum number of times the RDM server must retry to connect to the RDM manager station once the server fails and RDM is activated. If the server has completed the specified number of tries and the connection still fails, the server bypasses RDM and goes into normal mode. 2 Some modems require specific commands for initialization.
aa r500.book Page 87 Thursday, September 20, 2001 11:06 AM 87 Advanced Options Note: To avoid damaging the system, do not change any settings in the Advanced Options submenu if you are not a qualified technician . The following screen shows the Advanced Options parameters: Memory/Cache Options Memory/Cache Options allows you to configure the advanced system memory functions.
aa r500.book Page 88 Thursday, September 20, 2001 11:06 AM 88 5 Setup utility Parameter Description Option Level 2 Cache Enables or disables the second-level cache memory which is incorporated in the CPU module.
aa r500.book Page 89 Thursday, September 20, 2001 11:06 AM 89 PnP/PCI Options PnP/PCI Options allows you to specify the settings for your PCI devices. Selecting this option displays the following screen: Parameter Description Option PCI IRQ Setting Select Auto to let BIOS automatically configure the plug-and-play (PnP) devices installed on your system; Otherwise, select Manual. Auto Manual Note: Refer to the documentation that came with your PCI card for more technical information.
aa r500.book Page 90 Thursday, September 20, 2001 11:06 AM 90 5 Setup utility Parameter Description Option Onboard LAN 1 Onboard LAN 2 When you set the PCI IRQ Setting parameter to Auto, this parameter specifies the auto-assigned interrupt for the onboard LAN controlers installed in your system. When you set the PCI IRQ Setting parameter to Manual, you need to specify the interrupt that you want to assign for the onboard LAN controllers installed in your system.
aa r500.book Page 91 Thursday, September 20, 2001 11:06 AM 91 Parameter Description Option VGA Palette Snoop This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system. The VGA palette snoop function allows the control palette register (CPR) to manage and update the VGA RAMDAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system.
aa r500.book Page 92 Thursday, September 20, 2001 11:06 AM 92 5 Setup utility CPU Frequency This parameter displays your CPU’s speed and bus frequency. Selecting this option displays the following screen: Parameter Description Bus Frequency The bus frequency refers to the speed by which data is transferred between internal computer components and the CPU or the main memory of the CPU. A fast bus allows data to be transferred faster, which makes applications run faster.
aa r500.book Page 93 Thursday, September 20, 2001 11:06 AM 93 Parameter Description MP Table Version Version number of the MP table Option Chipset Settings Chipset Settings allows you to .
aa r500.book Page 94 Thursday, September 20, 2001 11:06 AM 94 5 Setup utility Load Default Settings Use this option to load the default settings for optimized system configuration. When you load the default settings, some of the parameters are grayed-out with their fixed settings. These grayed parameters are not user-configurable. The following dialog box appears when you select Load Default Settings from the main menu: Select Yes to load the default settings.
aa r500.book Page 95 Thursday, September 20, 2001 11:06 AM 95 Abort Settings Change Use this option to disregard the changes you have made to BIOS and reload your previous settings. The following dialog box appears when you select Abort Settings Change from the main menu: Select Yes to disregard your changes and reload your previous settings. After reload, the main menu appears on the screen. Select No to ignore the message and return to the BIOS Setup utility main menu. (*) Indicates default selection.
aa r500.book Page 96 Thursday, September 20, 2001 11:06 AM 96 5 Setup utility Exit Setup Examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in a safe place. In the future, if the battery loses power or the CMOS chip is damaged, you will know what values to enter when you rerun Setup. Press the Esc key to leave Setup. The following dialog box appears: Use the arrow keys to select your response. Press the Enter key.
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aa r500.book Page 98 Thursday, September 20, 2001 11:06 AM This appendix shows you how to set up ASM Pro and its agent software.
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aa r500.book Page 100 Thursday, September 20, 2001 11:06 AM 100 Appendix A: ASM Pro quick installation guide Installing ASM Pro Console To install ASM Pro Console: 1 Insert the Management CD into your system’s CD-ROM drive. 2 Click the Applications button. 3 In the Applications list, select Advanced System Manager (ASM) Pro Console V4.5. 4 Click the Setup button. 5 Follow the Installation Wizard. 6 Click Finish to complete the installation.
aa r500.book Page 101 Thursday, September 20, 2001 11:06 AM 101 ASM Pro Server Agent requires SNMP.NLM running with Control Community set to 'public' to allow ASM Pro Console to communicate with ASM Pro Server Agent. ASMAGENT.NCF is the script file that loads all related modules of ASM Pro Server Agent. To load the SNMP use the following command: load snmp control=public If you load SNMP.NLM before ASM Pro Server Agent, make sure that the Control Community has been set up properly.
aa r500.book Page 102 Thursday, September 20, 2001 11:06 AM 102 7 Appendix A: ASM Pro quick installation guide The Password option is highlighted. Set up a password, and exit the utility. Note: A password is required when using the ASM Pro Console to remotely change or set any values for the agent, such as threshold values and any trap handling method. If the password is disabled, there is no security protection for the agent when the Console tries to change or set these values.
aa r500.book Page 103 Thursday, September 20, 2001 11:06 AM 103 Note: If the SCO Server Agent has been installed, the program asks if you want to preserve the existing config file. Choose Reinstall to overwrite the previously installed SCO Server Agent, or choose Upgrade if you know the existing password. 7 A password is required for a new installation. The system prompts you to enter a new password, and after you have entered it once, prompts you to reenter it.
aa r500.book Page 104 Thursday, September 20, 2001 11:06 AM 104 Appendix A: ASM Pro quick installation guide 2 Mount the CD-ROM drive. For example, mount the CD-ROM to / mnt. 3 Insert an empty 1.44-MB diskette into your floppy drive and execute the command: # dd if={PATH}/asmuw.dd of=/dev/rdsk/f03ht Here, {PATH} denotes the directory where asmuw.dd is located. For example, /mnt/UnixWare.
aa r500.book Page 105 Thursday, September 20, 2001 11:06 AM 105 To install Microsoft Windows NT V4.0 Server or Windows 2000 Server/ Advanced Server Agent : 1 Insert the Management CD into your system’s CD-ROM drive. 2 Click the Applications button. 3 In the Applications list, select "Advanced System Manager (ASM) Pro Agent V4.50". 4 Click the Setup button. 5 Follow the onscreen installation steps to complete the installation.
aa r500.book Page 106 Thursday, September 20, 2001 11:06 AM 106 Appendix A: ASM Pro quick installation guide 10 Enter a password and click OK. A password is required when using the ASM Pro Console to remotely change or set any value for the NT Agent. If the password is disabled, there is no security protection for the agent when the ASM Pro Console tries to change or set these values. 11 Enter the IP address of the ASM Pro Console system, then click ADD to add trap destinations.
aa r500.book Page 107 Thursday, September 20, 2001 11:06 AM 107 Installing RDM This section gives step-by-step instructions on how to install the RDM function in the agent and console side of the ASM Pro software. System requirements Before you begin the installation, make sure that you have the following: RDM server requirements Hardware • External modem • Pager Software • Novell NetWare v4.1 or later, and/or • SCO OpenServer 5.0 or later, and/or • Microsoft Windows NT 4.
aa r500.book Page 108 Thursday, September 20, 2001 11:06 AM 108 Appendix A: ASM Pro quick installation guide Software • Microsoft Windows 98, Microsoft NT Workstation 4.0, or Windows 2000 • ASM Pro 4.5 Console Connecting communication peripherals Modem The Server and the RDM Console communicate via modem protocol. Therefore, you need to connect an external modem with a baud rate of not less than 9600 baud to both systems.
aa r500.book Page 109 Thursday, September 20, 2001 11:06 AM 109 • Turn on the system and the peripherals connected to it. Installing RDM Utilities You must do the following to ensure successful installation of the RDM Utilities: 1 If you have created a RDM hidden partition through EasyBuild System CD, skip step 2. 2 Create a RDM hidden partition.
aa r500.book Page 110 Thursday, September 20, 2001 11:06 AM 110 Appendix A: ASM Pro quick installation guide for the other operating systems when you create the RDM hidden partition. Note: When you boot the system to the hidden partition, you cannot use other utilities (e.g., FDISK.EXE) to change the hidden partition settings. Deleting the hidden partition Important: You cannot recreate the RDM hidden partition once you delete it.
aa r500.book Page 111 Thursday, September 20, 2001 11:06 AM 111 Note: Before you proceed, make sure that you have installed the necessary components and peripherals, for both the RDM server and RDM Console. The ASM Pro Server Agent driver or the server driver is contained in the Advanced System Manager Pro (ASM Pro) software package. Therefore, to install the ASM Pro Server Agent driver, you need to install the ASM Pro agent software.
aa r500.book Page 112 Thursday, September 20, 2001 11:06 AM 112 5 Appendix A: ASM Pro quick installation guide Continue to finish the installation of ASM Pro Console. Uninstalling the RDM Console software RDM Console software can only be uninstalled within ASM Pro Console package.
aa r500.book Page 113 Thursday, September 20, 2001 11:06 AM 113 Installing AWM and Microsoft Internet Information Service (IIS) Note: You have to install Microsoft IIS before installing AWM. If your system already have Microsoft IIS installed then AWM automatically configures IIS. Skip the “Setting up Microsoft IIS” section if this is the case. System requirements • Intel 486 or higher processor • 64 MB of RAM • 10 MB free hard disk space • Windows NT Server 4.
aa r500.book Page 114 Thursday, September 20, 2001 11:06 AM 114 6 Appendix A: ASM Pro quick installation guide Click Finish to complete the installation. Note: For Windows NT 4.0, AWM will automatically install WbEM core or WbEM SNMP Provider if not installed. For Windows 2000, the WbEM core is built-in. AWM will only install the WbEM SNMP Provider if it is not yet installed. After installing either of these components, reboot your system.
aa r500.book Page 115 Thursday, September 20, 2001 11:06 AM 115 3 After adding the virtual directory, click OK to save changes and exit. Running AWM Type this address in your browser: http://{IPADDRESS}/AWM The password window appears prompting for authentication as shown below. To access AWM, enter your user name, password and domain, then click OK. AWM confirms the user name, password and domain, then displays the main page.
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aa r500.book Page 118 Thursday, September 20, 2001 11:06 AM 118 Appendix B: System rack installation guide ESD precautions Always observe the following electrostatic discharge (ESD) precautions before installing a system component: 1 Do not remove a component from its antistatic packaging until you are ready to install it. 2 Wear a wrist grounding strap before handling electronic components. Wrist grounding straps are available at most electronic component stores.
aa r500.book Page 119 Thursday, September 20, 2001 11:06 AM 119 Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 1U in the rack. Count the U positions and hole numbers from the bottom up. Note: The unit of measurement used in this document is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the height of the rack.
aa r500.book Page 120 Thursday, September 20, 2001 11:06 AM 120 Appendix B: System rack installation guide Screw types used The following screws are used in the assembly of the Acer Altos R500 system and bundled rack-mountable components: Screw type and part number M3 x L6 86.5A524.6R0 M4 x L5 86.6A536.8R0 M6 x L10 86.6A52A.100 Figure Usage Securing the front panel to the system Securing the component rails to the system 1. Securing the cable carrier and the mounting brackets to the rack 2.
aa r500.book Page 121 Thursday, September 20, 2001 11:06 AM 121 Screw type and part number Figure Locating ring for Rittal rack 34.94814.001 Usage Supports the M6 metal screws for securing system components to the Rittal rack Installing cage nuts Cage nuts are use to secure systems and other components to the vertical rails in the rack. To install cage nuts: 1 Insert the lower lip of the cage nut over the bottom of the opening at the back of a rail.
aa r500.book Page 122 Thursday, September 20, 2001 11:06 AM 122 Appendix B: System rack installation guide Installing the system into the rack Follow steps 1 to 4 below to install the mounting rails to the rackmount. The mounting rails allow the system to slide in and out of the rackmount for maintenance purposes. 1 Extend the component rail (a) from the mounting rail (b) until the component rail release latch clicks. Hold down the latch and slip the component rail out of the mounting rail.
aa r500.book Page 123 Thursday, September 20, 2001 11:06 AM 123 Note: Look for an imprint that says “front” or “rear” on the mounting bracket. Install the mounting bracket on the appropriate side; otherwise, it will not fit correctly into the rack. g Secure it with three M4xL8 screws with nut and washer as shown below. Slide and adjust the inner piece of the mounting rail to gain access to the screw holes. The position of the mounting bracket on this end is fixed.
aa r500.book Page 124 Thursday, September 20, 2001 11:06 AM 124 4 Appendix B: System rack installation guide Attach the mounting brackets and the cable carrier to the rack with nine M6xL10 screws. Note: You need to insert the locating ring into the rack mount hole first before securing the mounting bracket with the screws. Refer to the next figure. a Install the left mounting bracket first using four M6xL10 screws with four locating rings. Note: The system occupies 1U location.
aa r500.book Page 125 Thursday, September 20, 2001 11:06 AM 125 mounting bracket and the vertical rail of the rack as shown below. Note: The cable carrier allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable carrier collapses and extends, keeping the cables untangled and attached to the system. Follow steps 5 to 11 below to install the system to the rack: 5 Secure the front panel to the system with three M3xL6 screws.
aa r500.book Page 126 Thursday, September 20, 2001 11:06 AM 126 Appendix B: System rack installation guide 6 Attach the component rails to the system with eight M4xL5 screws. 7 Extend the inner sliding piece of the mounting bracket.
aa r500.book Page 127 Thursday, September 20, 2001 11:06 AM 127 8 Slide the system into the rack. 9 Attach the cable carrier bracket to the rear of the system using two #6-32x1/4” screws. Attach the cable carrier to the cable carrier bracket using three #632x1/4” screws.
aa r500.book Page 128 Thursday, September 20, 2001 11:06 AM 128 Appendix B: System rack installation guide 10 Pull out the system to extend the cable carrier. Bundle all cables to the cable carrier with the cable straps. Route all cables from the cable carrier to the cable management bracket located on the rear of the rack. 11 Install two cage nuts (see page 121) and secure the system to the rack using two M6xL10 screws.
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