Acer ARMC/2 User’s Guide MAN-840 07/09/04
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Table of Contents Revision History ............................................................................................................................ii Table of Contents......................................................................................................................... iii Disclaimer ....................................................................................................................................vi Optional Components .........................................
Quick Launch Icons................................................................................................................ 41 Session Information................................................................................................................ 41 Manage Group ........................................................................................................................... 42 Remote Console ........................................................................................
Network Configuration Tab................................................................................................... 118 Advanced Tab ...................................................................................................................... 119 WinCuri .................................................................................................................................... 120 WinCuri.exe Help File.................................................................................
Technical Support Please contact your local Acer Authorized Reseller for technical support. Disclaimer This manual describes the operation of the Acer ARMC/2 card.
Optional Components The following component does not come with your ARMC/2 card. You must order this component separately. • Power cable FCC Class B Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Chapter 1 Introduction Features Feature Key Feature Soft Processor Remote Client Processor System On Chip (SOC) Memory Flash Ethernet LAN I2C Controller Hardware Monitor (OEM version feature) Power Supply Form Factor Environmental Specifications Monitoring Description • 100% out-of-band • 100% operating system independent • provides out-of-band connectivity • plugs into a mission critical server • half-sized PCI form factor plugs into any PCI slot • industry standard Internet browser (any JavaScript
Features, Continued Feature Communication USB Device Controller for Mouse/Keyboard USB Device Controller for CD-ROM USB Device Controller for FDD USB Hub Serial Port X 3 Debug Support Alert Notification Console Redirection Security Virtual Boot Description • 10/100 megabit Ethernet LAN • TCP/IP • DHCP enabled • SNMP • web-based interface • USB 1.1 device controller • USB 2.0 device controller • USB 1.1 device controller • • • • • • • • • • • • • • USB 2.
Important NOTES: There are some NOTES for ARMC/2. NOTE1. This note applies to the Altos G520/G710/R710/R510 with Redhat Enterprise Linux 3.0 and Altos G520/R510 with Redhat 9.0. Because these server can not detect the virtual device (keyboard/mouse/CDROM/Floppy) in Redhat Enterpeise Linux 3.0 and Redhat Linux 9.0. These some methods can solve this issue. Method 1. . Disable the USB 2.0 controller in BIOS (only for G520, R510 and R710) Method 2. . Connect a external USB 1.
Chapter 2 Installing Your ARMC/2 Card Before You Start Avoid Electro-Static Discharge (ESD) Electro-Static Discharge (ESD) can damage the ARMC/2 card and other system components. Keep your ARMC/2 card in its anti-static bag until it is to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module. Handle these components by the mounting bracket. Perform all unpacking and installation procedures on a ground-connected anti-static mat.
Step 1 Unpack the ARMC/2 Card (and check jumper settings) ARMC/2 Card Layout ARMC/2 MAC Address Your ARMC/2 card has a unique MAC address. The MAC address is the only way to distinguish one ARMC/2 card from another when you run programs such as Remote Recovery Application (RRA) and ARMC2RMseek Locator. You can write down your ARMC/2 card’s MAC address in the table below or in Appendix H, MAC Address Map. See the first line for an example.
Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued Check the following jumpers: Jumper JP4 JP5 JP6 JP7 JP8 JP11 JP12 JP13 Setting Confirm that pins one and two are open. Confirm that pins one and two are open. Confirm that pins one and two are open. Confirm that pins one and two are open. Confirm that pins one and two are open. Confirm that pins one and two are shorted. Confirm that pins one, two and three are open.
Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued JP12 Diagnostic and Recovery Mode Jumper This jumper is primarily used to recover a failed flash attempt. By shorting pins one and two, you can place your ARMC/2 card into Diagnostics Mode. By shorting pins two and three, you can place your ARMC/2 card into Recovery Mode. See Appendix C, Remote Recovery Application (RRA) for more information on how to recover your ARMC/2 card. By default, pins one, two and three are open.
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J5 IPMB (Intelligent Platform Management Bus) If your motherboard has an IPMB connector, you can connect a cable from J5 on the ARMC/2 card to the IPMB connector on your motherboard.
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J9 ARMC/2 Feature Connector This feature connector is primarily used for operating the host system’s motherboard power and reset switch. It can also be used to gather I2C bus information from the motherboard.
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued JP4 and JP5 Chassis/Motherboard Power Switch JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power off, and power cycle the motherboard. Connect a two pin cable from the motherboard’s Power (Soft On/Off) header to JP4 on your ARMC/2 card. Connect the chassis power switch to JP5 on your ARMC/2 card.
Step 4 Confirm the Motherboard’s BIOS Settings Power on the motherboard and enter the BIOS. Using the following table, confirm that your motherboard’s BIOS settings are correct. BIOS Section Boot Options> Removable Devices Boot Options> ATAPI CDROM Advanced> PCIPnP> Configuration> Legacy USB Support Setting Virtual Floppy or USB Boot Device Virtual CDROM or USB Boot Device Enable Save the BIOS settings and restart the computer.
Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems Microsoft® Windows 2000/2003 operating systems need an .INF for the AMI Virtual Floppy device exposed by the ARMC/2 card. Note: Step 1 This installation procedure needs to be done one time only on the host system. Once the Virtual Floppy is properly loaded, you can perform floppy redirection without going through any extra steps.
Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued Step 2 Action The Hardware Update Wizard begins to search for the drives on the ARMC/2 CD. Note: 3 Do NOT use the default file that the Microsoft® Windows operating system presents when it is searching for the Virtual Floppy driver. Instead, select the Specify a Location option and select the .INF file located in the ARMC/2 CD called amivirtfl.
Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued Step 4 Action Once this file is loaded and recognized by the Microsoft® Windows operating system, left click the Finish button. The Microsoft® Windows operating system may require a reboot of the host system after the installation of the Virtual Floppy driver. 5 Congratulations! You have successfully installed the Virtual Floppy driver.
Step 6 Install the Acer ARMC/2 Windows Software Components Acer ARMC/2 Windows Software Components is a collection of ARMC/2 host-side and remote access components. These programs are briefly explained in the following table: Program ARMC2ConfigAp p WinCuri HostHeartbeat Floppy Image Creator Remote Recovery Application (RRA) Description The ARMC2ConfigApp program allows you to configure the ARMC/2 card from the host system or from a client system.
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Follow the steps outlined in the following table to install the Acer ARMC/2 Windows Software Components: Step 1 Description Insert your ARMC/2 CD into the host system. The host system is the system that has the ARMC/2 card installed into it. Browse to the following folder and file: CDROM\ServerTools\Win32\Setup.exe 2 Double left click the Setup.exe icon to begin the installation of the Acer ARMC/2 Windows Host Component.
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step 3 Description The Acer ARMC/2 Windows Host Component setup window opens. Left click the Next button. 4 Skip this step unless the Customer Information window opens. Enter your name and your organization’s name in the appropriate fields. Select the option for Install this application for and left click the Next button. The Setup Type window opens. Select the Complete setup option. Left click the Next button.
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step 6 Description The Install Program window opens. Left click the Install button. 7 The Installation Progress window opens.
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step 8 Description The installation is complete. Left click the Finish button. 9 Repeat steps 1 through 8 on a local network computer that you want to use to access the host system. Step 7 Setup Your Client Internet Browser You must first setup your Internet browser on the client system before you can redirect the host system’s console or view the Crash screen.
Step 7 Setup Your Client Internet Browser, Continued Step 3 4 Description The Settings window opens. Left click the Every visit to the page button or Automatically button. Left click the OK button to apply the change and to go back to the Internet Options window. Note: Other settings can cause old data to be displayed when performing operations on the ARMC/2. Next, you must setup Internet Explorer to allow the downloading of Signed ActiveX controls and also allow it to run Signed ActiveX controls.
Step 7 Setup Your Client Internet Browser, Continued Step 5 Description The Security Settings window opens. Left click the Enable button under the Download signed ActiveX controls section. 6 Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section. Left click the OK button.
Step 7 Setup Your Client Internet Browser, Continued Step 7 Description You are prompted with a Warning window. Left click the Yes button to accept the changes to the Internet zone and to go back to the Internet Options window. 8 Left click the Apply button and then the OK button to make the changes. 22 Note: You must restart Internet Explorer before the changes take effect. Note: Remote Console cannot run with any other security settings in Internet Explorer.
Step 8 Connect to the ARMC/2 from a Client System In order to connect to the ARMC/2 card, you must access the ARMC/2 from another system on the same network. This document refers to this other system as the client system. To do this, you must know the ARMC/2 card’s IP address. If you have installed the ARMC/2 on a network that uses DHCP, you can search the network for the ARMC/2 card. To locate and find out its IP address, you must run ARMC2RMseek Locator.
Step 8 Connect to the ARMC/2 from a Client System, Continued Step 3 Description Type in your Network Name. In this example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished. 4 The name and IP range of the ARMC/2 will display in the right field. Place a check in the box next to the range of IP addresses.
Step 8 Connect to the ARMC/2 from a Client System, Continued Step 5 Description The name and IP range of the ARMC/2 will display in the Selected IP Range window. Left click on the Next button. 6 If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list all ARMC/2 cards it has discovered. Note: If more than one ARMC/2 card is found, you can distinguish them by the ARMC/2 card’s name.
Step 8 Connect to the ARMC/2 from a Client System, Continued Step 7 Description In this example, the ARMC/2 card’s IP address is 172.16.2.243. Double left click on the IP address to start managing the ARMC/2 card and write down its IP address. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards. 8 When prompted for the user name and password, enter the following: Field User Name Password Default root superuser Left click the OK button.
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model The following table is a pictorial description of how to load an SDR and Soft Processor (SP) File: Step 1 Description The menu bar on the top bar of the GUI has a series of section buttons. Left click on the Configure dropdown menu and then left click the PMCP File Upload menu item. 2 The Host Health Monitoring Files dialog box opens. Left click the Browse button.
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step 3 Description Insert the ARMC/2 and browse to it. Select the SDR>G520> directory. . Note: You can create your own SDR and Soft Processor (SP) Files using the Platform Management Configuration Program (PMCP) tool. Note: 4 The Choose File browse window differs from operating system to operating system. However, the procedure is similar.
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step 5 Description Left click the Upload button. 6 Once the SDR and Soft Processor (SP) File is uploaded, you are prompted with verification that the SDR and Soft Processor (SP) File uploaded. 7 Select the Soft Processor (SP) file with the BIN file extension and left click the Open button.
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model Continued Step 8 Description Left click the Upload button. 9 Once the Soft Processor (SP) file is uploaded, you are prompted with verification that the Soft Processor (SP) file uploaded. You can close the Host Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box.
Chapter 3 Locating Your ARMC/2 Card Overview The Acer ARMC family of server and system remote management cards can be accessed from anywhere on your Intranet through an Internet browser. This is a great way to maintain your critical server when you are nowhere near it. This chapter explains how to locate your ARMC/2 card on your local network. Locating Your ARMC/2 Card In order to connect to the ARMC/2 card, you must access the ARMC/2 from another system on the same network.
Locating Your ARMC/2 Card, Continued Step 2 Description Left click on the Next button when you see this screen. 3 Type in your Network Name. In this example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished.
Locating Your ARMC/2 Card, Continued Step 4 Description The name and IP range of the ARMC/2 will display in the right field. Place a check in the box next to the range of IP addresses. Left click on the Next button. 5 The name and IP range of the ARMC/2 will display in the Selected IP Range window. Left click on the Next button.
Locating Your ARMC/2 Card, Continued Step 6 Description If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list all ARMC/2 cards it has discovered. Note: 7 If more than one ARMC/2 card is found, you can distinguish them by the ARMC/2 card’s name. The ARMC/2 card’s name consists of the words ARMC2 and the IP address of the ARMC/2 card’s NIC. In this example, the ARMC/2 card’s IP address is 192.168.0.36.
IP Address Range Type in a unique name for this IP range in the Network Name field. In this example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished.
IP Address Range, Continued Note: The Start and End IP addresses can be the same if you only wish to scan for one ARMC/2 card with that specific IP address. When you have finished entering all the IP address ranges to be scanned, make sure that they appear correctly in the list box. Confirm that the checkbox next to the IP range you want to search is checked. At this point, you have two options. You can choose to run the scan immediately by left clicking on the Next button.
IP Address Range, Continued If the IP range is correct, ARMC2RMseek Locator locates all ARMC/2 cards. It lists all ARMC/2 cards it has discovered. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards. Usage Once the program has been installed and setup, you can access it any time by double left clicking on its icon on the task bar. The screen that was last viewed will appear.
Note: 38 To close the ARMC2RMseek Locator utility you must right click on the ARMC2RMseek Locator icon from the task bar and left click the Exit menu option.
Chapter 4 Using Your ARMC/2 ARMC/2 GUI Overview The ARMC/2 has a user-friendly Graphics User Interface (GUI) called the ARMC/2 GUI. It is designed to be easy to use. It has a low learning curve because it uses a standard Internet browser. You can expect to be up and running in less than five minutes. This chapter allows you to become familiar with the ARMC/2 GUI’s various functions. Each function is described in detail.
ARMC/2 GUI Explained After you successfully log into your ARMC/2, you are greeted with the ARMC/2 GUI. Menu Bar Quick Launch Icons Session Information Menu Bar There is a menu bar located at the top of the ARMC/2 GUI. It lists the following groups: • • • Manage Group Configure Group View Group You can navigate the menu bar by left clicking on one of the menu items. A drop down menu will appear for each Group.
ARMC/2 GUI Explained, Continued Quick Launch Icons There is a quick launch icon section located on the upper area of the ARMC/2 GUI. It lists the following icons: • • • • Remote Console General Information User Management Power Control You can navigate these icons with your mouse (or other pointing device) and select them by left clicking on one of the icons. Session Information This section of the ARMC/2 GUI allows you to view your user name and permission level.
Manage Group You can left click on the Manage menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section. Function Remote Console Remote Power Control Upgrade Firmware Reset ARMC/2 42 ARMC/2 User’s Guide Description This menu item allows you to start a Remote Console session with the host system. This menu item allows you to power on, power off, power cycle, and reset the host system.
Remote Console Remote Console is a subsection of the Manage group. The following table describes the information listed in this subsection in detail: Item High Color Quality (16-bit) for fast/LAN Connection Low Color Quality (8-bit) for fast/LAN Connection Low Color Quality (8-bit) for slow/WAN/DSL Connection Description This option allows the ARMC/2 to send 16 bits per pixel color. This setting is recommended for faster connection speeds or over a LAN connection.
Redirection The most powerful feature of your ARMC/2 is the ability to redirect the host system’s console. To redirect the host system’s console is the ability to manage your host system as if it were physically in front of you, but not. Setting up Internet Explorer You must first setup your Internet browser before you can redirect the host system’s console. Step 1 Description Open Internet Options. To get there, open your Internet Explorer browser, left click Tools and then Internet Options.
Redirection, Continued Setting up Internet Explorer, Continued Step 3 4 Description The Settings window opens. Left click the Every visit to the page button or Automatically button. Left click the OK button to apply the change and to go back to the Internet Options window. Note: Other settings can cause old data to be displayed when performing operations on the ARMC/2.
Redirection, Continued Setting up Internet Explorer, Continued Step 5 Description The Security Settings window opens. Left click the Enable button under the Download signed ActiveX controls section. 6 Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section. Left click the OK button.
Redirection, Continued Setting up Internet Explorer, Continued Step 7 Description You are prompted with a Warning window. Left click the Yes button to accept the changes to the Internet zone and to go back to the Internet Options window. 8 Left click the Apply button and then the OK button to make the changes. Note: You must restart Internet Explorer before the changes take effect. Note: Remote Console cannot run with any other security settings in Internet Explorer.
Redirection, Continued Staring Redirection Follow the steps in the table below to begin Console Redirection: Step 1 Description Left click the Manage menu item from the ARMC/2 menu bar. Left click the Remote Console menu item from the drop down menu. Left click the Remote Console mode that you want to use. 2 The ARMC/2 Console Redirection status window opens.
Redirection, Continued Staring Redirection, Continued Step 3 Description The Authentication window opens. Type your Username and Password and click the Login button. 4 The Console Redirection window opens.
Redirection, Continued Remote Console Shortcut Key Combinations The most powerful feature of your ARMC/2 is the ability to redirect the host system’s console. To redirect the host system’s console is the ability to manage your host system as if it were physically in front of you, but not.
Redirection, Continued Console Redirection Window Dropdown Menu Item Console Redirection Description This dropdown menu contains the following dropdown menu items: Start Console Redirection This menu item can be used to begin Console Redirection. Stop Console Redirection This menu item can be used to halt Console Redirection. Restart This menu item can be used to stop Console Redirection and then start Console Redirection again.
Redirection, Continued Console Redirection Window, Continued Dropdown Menu Item Keyboard Description This dropdown menu contains the following dropdown menu items: Hold Right CTRL Key This menu item can be used to act as the right-side key when in Console Redirection. Hold Right ALT Key This menu item can be used to act as the right-side key when in Console Redirection. Hold Left CTRL Key This menu item can be used to act as the left-side key when in Console Redirection.
Redirection, Continued Console Redirection Window, Continued Dropdown Menu Item View Description This dropdown menu item contains the Toolbar menu item that allows you to start the Console Redirection toolbar. The following window is a screen capture of the Console Redirection toolbar. Macros This dropdown menu item contains the Record New Macro menu item that allows you to record a set of keystrokes. A good example is when using the ARMC/2 in conjunction with a KVM.
Redirection, Continued Console Redirection Toolbar The Console Redirection toolbar allows you to use Console Redirection more easily in full screen mode. The Console Redirection toolbar is a great GUI to use especially if you are not familiar with the shortcut key combinations. Follow the steps in the table below to begin the Console Redirection toolbar: Step 1 Description Left click the View dropdown menu. The dropdown menu will open. Left click on the Toolbar menu item.
Redirection, Continued Console Redirection Toolbar Toggle Buttons Icon Description When you see this icon, it means that the Console Redirection is on. You can left click this icon to stop Console Redirection. When you see this icon, it means that Console Redirection is stopped. You can left click this icon to start Console Redirection. Left click to start mouse synchronization or press the keys. Left click to stop mouse synchronization or press the keys.
Redirection, Continued Start CD-ROM Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM drive and Floppy drive redirection. There are a number of ways to start CD-ROM Drive Redirection. See the following table: Method 1 2 3 Description Use the keyboard shortcut keys, + , to open the CD-ROM Drive Redirection Dialog Box. Use the Console Redirection toolbar to open the CD-ROM Drive Redirection Dialog Box.
Redirection, Continued Start CD-ROM Drive Redirection, Continued Note: For information on how to create a bootable CD, visit nero.com or roxio.com. You can do a search on how to create a bootable CD using their products. You can also consult your CD writer's documentation. Once you open the CD-ROM Drive Redirection Dialog Box, follow the steps below: Step 1 Description Select whether you want to redirect the CD-ROM drive or a CD image file. Left click the OK button.
Redirection, Continued Start CD-ROM Drive Redirection, Continued Step 3 Description If you used the Console Redirection toolbar to start the CD-ROM Drive Redirection, you will see the following: Notice that the CDROM Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the CDROM Redirection menu item.
Redirection, Continued Stop CD-ROM Drive Redirection There are a number of ways to stop CD-ROM Drive Redirection. See the following table: Method 1 2 Description Use the keyboard shortcut keys, + , to stop CD-ROM Drive Redirection. Use the Console Redirection toolbar. Simply left click the CD-ROM Drive Redirection icon. 3 Use the Console Redirection dropdown menu. Left click the Console Redirection dropdown menu. You will notice a check next to the CDROM Redirection menu item.
Redirection, Continued Stop CD-ROM Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection.
Redirection, Continued Start Floppy Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM drive and Floppy drive redirection. There are a number of ways to start Floppy Redirection. See the following table: Method 1 2 Description Use the keyboard shortcut keys, + . Use the Console Redirection toolbar. 3 Use the Floppy Redirection dropdown menu.
Redirection, Continued Start Floppy Drive Redirection, Continued Once you open the Floppy Redirection Dialog Box, follow the steps below: Step 1 Description Select whether you want to redirect the floppy drive or a floppy image file. Left click the OK button. 2 Select the Floppy Drive you want to redirect. Left click the OK button. Floppy Drive Redirection will begin immediately.
Redirection, Continued Start Floppy Drive Redirection, Continued Step 3 Description If you used the Console Redirection toolbar to start the Floppy Drive Redirection, you will see the following: Notice that the Floppy Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the Floppy Redirection menu item.
Redirection, Continued Stop Floppy Drive Redirection There are a number of ways to stop Floppy Redirection. See the following table: Method 1 2 Description Use the keyboard shortcut keys, + , to stop Floppy Redirection. Use the Console Redirection toolbar. Simply left click the Floppy Redirection icon. 3 Use the Console Redirection dropdown menu. Left click the Console Redirection dropdown menu. You will notice a check next to the Floppy Redirection menu item.
Redirection, Continued Stop Floppy Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection.
Redirection, Continued ARMC2 Floppy Image Creator Creating a Floppy Image Follow the steps in the table below to create a floppy image to use during device redirection. Using an image file is desirable because it is faster than redirecting from the actual floppy disk. It is also more convenient to have a series of floppy images stored on a CD or on a local or networked hard disk drive. Step 1 Description Open the Floppy Image Creator program.
Redirection, Continued Creating a Floppy Image, Continued Step 3 Description Select the floppy drive that you want to create the floppy image from. Select a location where you want the image to be stored and give it a file name. In this example, the file name is SampleImage.dat. Left click the Start button to begin the floppy image creation. 4 A progress dialog box opens displaying the status of the image creation.
Redirection, Continued Creating a Floppy Image, Continued Step 5 Description Once the floppy image is created, a confirmation dialog box opens. Left click the OK button. 6 Congratulations! You have successfully created a floppy image to use to during device redirection. Left click the Exit button to close the Floppy Image Creator program.
Redirection, Continued Transferring a Floppy Image to a Floppy Disk Follow the steps in the table below to transfer a floppy image to a floppy disk. Step 1 Description Open the Floppy Image Creator program. 2 Select Transfer an Image file from a file to a Floppy Media and left click the Next button.
Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step 3 Description Left click the Browse button to locate the floppy image file that you want to copy to the floppy disk. 4 In this example, the file name is SampleImage.dat. Left click the image file to select it and left click the Open button.
Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step 5 Description Left click the Start button to begin the image transfer to the floppy disk. 6 A progress dialog box opens displaying the status of the image transfer.
Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step 7 Description Once the floppy image is transferred, a confirmation dialog box opens. Left click the OK button. 8 Congratulations! You have successfully transferred a floppy image to a floppy disk. Left click the Exit button to close the Floppy Image Creator program.
Redirection, Continued Follow the steps in the table below to stop Console Redirection: Step 1 Description Left click the Console Redirection dropdown menu item from the toolbar. The dropdown menu will appear. Left click Stop Console Redirection. Note: You can press the key and the key to stop Console Redirection. Note: You can left click on the Stop Redirection icon on the toolbar to stop Console Redirection. 2 The following Console Redirection message box will appear.
Remote Power Control The Control Host Power dialog box is a subsection of the Manage group. The Control Host Power allows you to reset, power off, power on, and power cycle the host system remotely. Name Reset Icon Power Off Power On Power Cycle Current System State 74 ARMC/2 User’s Guide none Description Left click this button to reset the host system. Left click this button to power down the host system. Left click this button to power up the host system.
Upgrade Firmware The Upgrade Firmware Wizard dialog box is a subsection of the Manage group. The Upgrade Firmware Wizard will help you upgrade your ARMC/2’s firmware. • Warning DO NOT CLOSE THE WINDOW USING THE CLOSE BUTTON (X) ON THE TITLE BAR WHEN THE ARMC/2 IS IN UPGRADE MODE. USE THE CANCEL BUTTON ONLY! Note: The firmware upgrade process is a crucial operation. Make sure that the chances of a power or connectivity loss are minimal when performing this operation.
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware Follow the steps in the table below to update your ARMC/2’s firmware: Step 1 Description Left click the Enter Upgrade Mode button. 2 The following dialog appears: Preparing to upgrade firmware.
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step 3 Description Left click the Browse button to locate the firmware (*.IMA) update file. 4 Locate the firmware file and select it. Left click the Open button.
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step 5 Description Left click the Upload button to go to the next step. 6 The ARMC/2 firmware wizard will begin to check the existing firmware against the firmware file you are trying to load.
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step 7 Description Once it verifies the image, the following dialog box appears: 8 Left click the OK button. If the dialog box prompted that an update is necessary, left click the Flash button. If the wizard determined that no flash is necessary, you can left click the Cancel button. Note: Even if you choose to cancel the firmware flash operation, the ARMC/2 must be reset.
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step 10 Description When you see this screen, it means that the firmware image is being upgraded. Once the upgrade’s progress reaches 100%, it is complete. The ARMC/2 will reset itself. You must close the browser and reconnect to the ARMC/2 once this process is complete. 11 After the Firmware Upgrade Wizard has been completed successfully, the ARMC/2 will automatically reset itself.
Reset ARMC/2 The Reset ARMC/2 menu item is a subsection of the Manage group. The Reset ARMC/2 is used to reset your ARMC/2 card. Follow the steps in the table below to reset your ARMC/2 card: Step 1 Description Left click the Manage menu item and then the Reset ARMC/2 menu item. 2 A confirmation dialog box opens. Left click the OK button to verify that you want to reset the ARMC/2 card.
Reset ARMC/2, Continued Step 3 82 Description The ARMC/2 card resets itself. You are prompted to close Internet Explorer and log back into the ARMC/2 card. Left click the Close button.
Configure Group You can left click on the Configure menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section. Function Users Network Firewall Alert Notification Date & Time Serial Port SSL Certificate PMCP File Upload IPMI Configuration Server OS Monitoring & Recovery Description This menu item allows you to administer users that can access the ARMC/2 and host system.
Users The Users screen is a subsection of the Configure group. This page allows you to configure the administrators who have access to the ARMC/2. The following table describes the information listed in this subsection in detail: Item Username Description This field displays a list of all users who are able to access this ARMC/2. Note: Description Add Button Remove Button Properties Button Close Button The default administrator is root. It is prudent for you to change the root password.
Users, Continued Adding Users Follow the steps in the table below to add an account: Step 1 Description Left click the Add button. 2 Enter a user name in the Username field. Your user name must be at least four characters long and no more than 32 characters long. User names are case-sensitive and must start with an alphabetical character. You can also enter a short description of the account in the Description field. Enter a password in the Password field.
Users, Continued Removing Users Follow the steps in the table below to remove an account: Step 1 Description Left click an account from the Username field. Once the account that you want to remove is highlighted, left click the Remove button. 2 A confirmation dialog box opens. Left click the OK button to confirm deletion or left click the Cancel button to cancel.
Users, Continued Viewing and Editing Users Follow the steps in the table below to view and edit an account’s access rights and properties: Step 1 Description Left click an account from the Username field. Once the account you want to view and edit is highlighted, left click the Properties button. 2 Here you can change the password, description, permissions, and access rights. After you have viewed and edited the account information, left click the OK button.
Network Left click the Network menu item to configure the Network parameters of the ARMC/2. The Network Settings dialog box opens: The following table describes the information listed in this subsection in detail: Item MAC Address Configuration Method Description This field displays the ARMC/2’s MAC address. This field allows you to configure the ARMC/2’s IP address statically or dynamically.
Network, Continued Item IP Address Subnet Mask Gateway Apply Button Note: Description Use the following IP address This option allows you to configure the ARMC/2’s IP address with a static IP. The IP Address, Subnet Mask, and Gateway fields will become editable when this option is selected. This field allows you to set the ARMC/2’s IP address. This field allows you to set the Subnet Mask The ARMC/2 resides on. This field allows you to set the ARMC/2’s Gateway access address.
Firewall Left click the Firewall menu item to configure the IP access parameters of the ARMC/2. The Firewall Settings dialog box opens. Here you can enter IP addresses to block or allow. You can also specify which ports to block or allow. Left click the Blocked Sites tab to enter a range of IP addresses that you want to block. Left click the Trusted Sites tab to enter a range of IP addresses that you want to always allow.
Firewall, Continued Once you left click the Add button on either the Blocked Sites or Trusted Sites, the following dialog box opens. Item Start IP Address Subnet Mask Protocol All Ports Ports Range Starting Port Ending Port OK button Cancel button Note: Description This field allows you to enter the start address of the subnet you want to either block or always allow. This field allows you to enter the specific subnet of the IP address range that you want to use.
Alert Notification Left click the Alert Notification menu item to configure how alerts are sent from the ARMC/2 card. The Alert Notification dialog box opens. Here you can set SNMP destinations and email destinations.
Date & Time Left click the Date & Time menu item to configure the date and time on your ARMC/2 card. The Set Date & Time dialog box opens. Here you can set the current date and time on your ARMC/2 card. You can also have it synchronized with a Network Time Protocol (NTP) server.
Serial Port Left click the Serial Port menu item to configure the serial port on your ARMC/2 card. The Serial Port Settings dialog box opens. Here you can set the baud rate, data bit, parity, stop bits, flow control settings.
SSL Certificate Left click the SSL Certificate menu item to configure the security parameters of the ARMC/2. The Upload SSL Certificate dialog box opens. Here you can upload an SSL Certificate and SSL Private Key to use when accessing your ARMC/2. Use the Browse button to search for your SSL Certificate or Private Key. Both types of files have a PEM file extension. Note: The ARMC/2 does not support pass-phrase encrypted certificates.
SSL Certificate, Continued Once you upload the certificates, left click the OK button to reset your ARMC/2. You can now access your ARMC/2 securely using the following format in your IP Address field from your Internet browser: https:// For example, if your ARMC/2’s IP address is 192.168.0.30, enter the following: https://192.168.0.30 Notice the after . Note: 96 You must accept the certificate before you are able to access your ARMC/2 again.
PMCP File Upload Left click the PCMP File Upload menu item to upload a PMCP file to your ARMC/2 card. The following table is a pictorial description of how to load an SDR and Soft Processor (SP) File: Note: Step 1 Server Health is an OEM version feature. Description The menu bar on the top bar of the GUI has a series of section buttons. Left click on the Configure dropdown menu and then left click the PMCP File Upload menu item.
Step 2 Description The Host Health Monitoring Files dialog box opens. Left click the Browse button.
PMCP File Upload, Continued Step 3 Description Insert the ARMC/2 CD and browse to it. Select the SDR>G520> directory. Note: You can create your own SDR and Soft Processor (SP) Files using the Platform Management Configuration Program (PMCP) tool. Note: 4 The Choose File browse window differs from operating system to operating system. However, the procedure is similar. Select the SDR File with the BIN file extension and left click the Open button.
PMCP File Upload, Continued Step 5 Description Left click the Upload button. 6 Once the SDR File is uploaded, you are prompted with verification that the SDR and Soft Processor (SP) File uploaded. 7 Select the Soft Processor (SP) file with the BIN file extension and left click the Open button.
PMCP File Upload, Continued Step 8 Description Left click the Upload button. 9 Once the Soft Processor (SP) file is uploaded, you are prompted with verification that the Soft Processor (SP) file uploaded. You can close the Host Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box.
IPMI Configuration Left click the IPMI Configuration menu item to configure the ARMC/2 card to read data from an onboard baseboard management controller (BMC) on the motherboard/ server board.
Server OS Monitoring & Recovery Left click the Server OS Monitoring & Recovery menu item to configure operating system monitoring and recovery methods.
View Group You can left click on the View menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section. Function Card Health Event Log Server Health General Information Last Saved Crash Screen 104 ARMC/2 User’s Guide Description This menu item allows you to view the health information of the ARMC/2 card. This menu item allows you to view and clear the event logs.
ARMC/2 Card Health Left click the Card Health menu item to view the health information of the ARMC/2 card.
Event Log Left click the Event Log menu item to view and clear the event logs. Notes: 1. Size of event log is 512 events. 2. When amount of event log arrives at 50% and 75%, ARMC/2 will send the alert event log. 3. When the event log gets full, it will overwrite the old event and continue to record new event log.
Server Health Left click the Server Health menu item to view the host system’s health information based on the sensor readings and platform management configuration information.
General Information General Information : Version Parameter Firmware Version Firmware Build Date Description This field gives the ARMC/2’s firmware version number. This field gives the ARMC/2’s build date. It is in the following format: Firmware Build Time This field gives the ARMC/2’s build time. It is in the following format: MONTH DAY YEAR HOUR:MIN:SEC Firmware Description Floppy Firmware Version This field displays a short description of the firmware.
General Information, Continued General Information : Features Parameter Virtual Floppy Virtual CDROM Virtual Keyboard/Mouse KVM over IP Support Description This field displays whether or not floppy redirection is available. This field displays whether or not CD-ROM redirection is available. This field displays the type of emulation is used for the keyboard and mouse. This field displays whether or not KVM over IP is supported.
Last Saved Crash Screen This menu item allows you to view the last text-based screen in the event that the host system locks up or freezes during a blue screen. This is useful because it allows you to troubleshoot the host system. You will be prompted to login. Note: The maximum size that the Crash Screen image can be is 50 Kb. Because of this, only one Crash Screen image can be saved. Also, only text-based crashes can be captured.
Appendix A ARMC/2 Universal Cable ARMC/2 Universal Cable Layout Note: If you do not use the chassis power on switch or chassis reset switch pins, you should place a plastic cap on them so that they do not short your motherboard. Do not use a standard jumper. It will short the connection.
Appendix B ARMC2ConfigApp Overview The ARMC/2 card is normally configured through the Internet browser-based Remote Access Companion for ARMC/2. You can also configure your ARMC/2 card through the ARMC2ConfigApp utility. The ARMC2ConfigApp utility is a GUI-based program that runs in Microsoft Windows. ARMC2ConfigApp Step 1 Description The ARMC2ConfigApp program allows you to configure the ARMC/2 card. You can run the ARMC2ConfigApp program from the host system or from a client system.
ARMC2ConfigApp, Continued Step 3 Description If you are running the ARMC2ConfigApp program from a remote system, select the second radial button labeled ‘I want to connect to a ARMC2 on the network’. Type in the ARMC/2 card’s IP address in the field to the right of Card IP. Type in your user name and password in the appropriate fields and left click on the Ok button. You must know the ARMC/2 card’s IP address before running the ARMC2ConfigApp program from a remote system.
ARMC2ConfigApp, Continued User Manager Tab The User Manager tab allows you to manage the ARMC/2 card’s users. Here you can add, delete, and modify users. Field/ Button Add Button Remove Button Properties Button Exit Button Description The Add button allows you to add a new administrator to the ARMC/2 card’s user list. The user name must be no more than eight characters long. The Remove button allows you to delete an existing administrator from the user list.
ARMC2ConfigApp, Continued Adding a User The Add User fields are explained below: Field/ Button User Name Description Password Description You can enter the name of this account in this field. You can enter a short description for this account. You can use this field to enter the account password. Note: Confirm Password Permissions The password must be a minimum of eight characters and a maximum of 32 characters. Use a mixture of alphanumeric and special characters for better security.
ARMC2ConfigApp, Continued User Properties Field/ Button User Name Description Change Password New Password Description The selected ARMC/2 card user is displayed in this field. It cannot be changed. You can view and modify the short description for this account. Left click this box if you want to change the user’s password. After you check the Change Password box, you can use this field to enter the new password.
ARMC2ConfigApp, Continued Network Configuration Tab The Network Configuration tab allows you to change the way the ARMC/2 card connects to the network. By default, the ARMC/2 card obtains an IP address dynamically via DHCP. You can change this by specifying the IP address, network mask, and gateway.
ARMC2ConfigApp, Continued Advanced Tab The Advanced tab allows you to force your ARMC/2 card’s on-board NIC to a specific MAC address. The Advanced fields are explained below: Field/ Button Current MAC Address New MAC Address Apply Button Reset the card now Button Exit Button Description The Current MAC Address field displays your current ARMC/2 card’s MAC address. The New MAC Address field allows you to specify a new MAC address.
WinCuri The WinCuri program is a command prompt-based program that you can use to configure the ARMC/2 card. It allows you all the functionality of both the Internet browser-based Remote Access Companion for ARMC/2 and the ARMC2ConfigApp program. To run the WinCuri program, double left click the WinCuri.exe icon. WinCuri.exe Help File _______________________ WinCuri version 1.5.11.0 _______________________ Usage ----- : wincuri.exe -[nw IP username] [cd] Example : wincuri.exe -nw 10.10.1.
WinCuri, Continued WinCuri.exe Help File, Continued Script mode Commands: ----------------------------Script file format is any of the other argument formats mentioned below For e.g : WinCuri -script myscr.scr -script ScriptFile myscr.
WinCuri, Continued WinCuri.exe Help File, Continued Host HeartBeat commands -----------------------HB -GetHB -HB -SetHB - General purpose commands -----------------------------Gen -Reset -SaveConfig|-NoConfig (Reset ARMC card) -SaveConfig (Save Configuration) -NoConfig (Don't save Configuration) -Gen -fwInfo (Get Firmware Info) SDK commands -----------------------SDK -uploadSDK
LinCuri, Continued LinCuri Help File _______________________ LinCuri version 1.5.7.0 _______________________ Usage: ./LinCuri -[nw IP username] [cd] ------Example: ./LinCuri -nw 10.10.1.10 username -sel -listall to connect on network ./LinCuri -cd -sel -listall to connect via host interface ------Logging in ----------------------------Host '-cd' based access does not require you to login Network access '-nw' requires a login. Password cannot be specified on the command line.
LinCuri, Continued Platform Event Filtering (PEF) commands -----------------------------pef -ARInfoSet index name mailId SNMPDest PPPID NotifyMethod NotifyMedium PPPPass AlertType NotifyMethod can be "Mail" or "SNMP" and NotifyMedium can be "Lan" or "PPP" AlertType can be All,Disable or Critical -pef -ARInfoGet index Firmware flasher commands -----------------------------flash -read filename -flash -update [-boot] filename -flash -saveconfig -flash -saveSDK -flash -getconfig filename -flash -putconfig filen
Appendix C ARMC/2 Remote Recovery Application (RRA) ARMC/2 Card Remote Recovery Application (RRA) The Remote Recovery Application (RRA) is a recovery tool that can be executed from a remote client system located on the same network as the ARMC/2 card. You can use it to recover a failed flash attempt. To run the ARMC/2 Remote Recovery Application (RRA), double left click on the RRA.exe icon. Note: You must physically set the ARMC/2 card you want to recover into Recovery Mode.
ARMC/2 Card Remote Recovery Application (RRA), Continued Step 1 Description The Active Cards in Recovery Mode screen appears and starts to search for ARMC/2 cards in Recovery Mode. Left click the ARMC/2 card’s MAC address that you want to configure. The Active Cards in Recovery Mode buttons are explained in the table below: Button Stop Refresh Select Cancel Description The Stop button allows you to stop searching the network for active cards in Recovery Mode.
ARMC/2 Card Remote Recovery Application (RRA), Continued Step 2 Description The Card Settings screen appears. The Card Setting fields are explained in the table below: Field/ Button Select Card Number dropdown box MAC Address Description The ARMC/2 Remote Recovery Application (RRA) automatically assigns a card number to the ARMC/2 card that it locates in Recovery Mode. This is helpful when you are trying to flash more than one ARMC/2 card.
ARMC/2 Card Remote Recovery Application (RRA), Continued Step 3 Description The Firmware Flash screen appears. The Flash Related Operation buttons are explained in the table below: Button Browse Button Complete Flash Flash Button Close Description Left click the Browse button to get flash firmware. Left click the Complete Flash selection to flash firmware completely. Left click the Flash button to flash firmware.
ARMC/2 Card Remote Recovery Application (RRA), Continued Step 4 Description When you left click the Browse button, the open firmware file (.ima) screen appears. Left click the Open button to select the image. Step 5 Description Complete Flash Left click the Complete Flash selection to flash firmware completely.
Step 6 Description Left click the Flash button to flash firmware. 7 Left click the Flash button to flash firmware.
Step 8 Description Diagnostics function The diagnostics function is a debugging tool for engineer of manufacturer. Please don't use this function.
Appendix D Troubleshooting Screen Distortion Problem The screen on the host system is blurry when using screen resolutions lower than 1024x768. This happens when you use both console redirection and the physical terminal on the host system. Clarity Image Normal Blurry Symptom The ARMC/2 card's VGA chip has both a digital and analog signal. See the picture below. The digital signal is the FPD. The analog signal is the Monitor.
Screen Distortion, Continued Symptom, Continued When the analog signal is set lower than 1024x768 (for example: 800x600), the ARMC/2 card’s video controller will use ratio metric expansion to bring the screen to 1024x768. Because of this, the screen will become blurry. Solution To correct this, set the screen resolution on the host system to 1024x768.
BMC Not Responding Problem The BMC does not respond. Symptom You cannot power off, power on, or power cycle the host system. You cannot obtain Host System health information. Solution Make sure that in IPMI configuration "Use server's onboard BMC to access health information" is checked. Confirm that the BMC I2C address needs to be set to 0X20. When the BMC is in locked state the user cannot get the sensor information. In order to make the BMC come out of that state the system needs to be rebooted.
Cannot Power On the Host System Remotely Problem Cannot remotely power on, power off, or power cycle the host system. Symptom When connected to the ARMC/2 remotely (using the GUI), power on, power off, and power cycle does not work properly. Solution The user should make sure that the feature cable is connected properly from the ARMC2 card and the host system’s main board and chassis. The wall AC adapter must be connected to the ARMC/2 card in order for power control options to operate properly.
Appendix E Serial Over LAN Hardware Setup You can use an external serial port connector and null modem cable to setup the ARMC/2 to perform Serial over LAN operations. To do this, you must have an external 9-pin serial port connector and cable plugged into the ARMC/2 card’s serial port connector at JP2.
Hardware Setup, Continued BIOS After you have established a physical connection from your host system’s serial port to you ARMC/2 card, you must enable Remote Access in your BIOS. Step 1 2 3 4 5 6 7 8 138 ARMC/2 User’s Guide Description From the host system’s terminal, enter the BIOS setup. Confirm that your Onboard Serial Port you are using is enabled. Enter the Remote Access Configurations menu. Set the Remote Access setting to [Serial].
Appendix F Port Usage Port Usage Table Port 5121 Protocol TCP Purpose Remote Keyboard and Mouse data (iUSB HID) 5120 TCP CD Redirection (iUSB – CD) 5123 7578 TCP TCP Floppy Redirection (iUSB- Floppy) Video Redirection 6577 TCP (& SSL) CURI (API) (Same is used for SSL) 161 UDP SNMP V3 Access 3072 UDP Trap out port 80 HTTP over TCP Web Server 443 HTTPS over TCP Web Server Direction Bi-directional.
Appendix G MAC Address 00-40-D9-02-9B-3C MAC Address Map Location Server Room, Rack 2, 5 Description Windows 2003 Advanced Server, Mail Server Index 141
Appendix H Tree Structure and Description of CD Contents ARMC/2 CD ARMC/2 CD Image CD Contents The ARMC/2 CD contains many files that help you use the ARMC/2 card. The main ones you need to be aware of are as follows: File Location Readme.txt CDROM\ acer-fw-X.X.X-XXXX.ima CDROM\Firmware lincuri-1.2-1.i386.rpm CDROM\ServerTools\Linux CDROM\RemoteTools\Linux hostapps-1.31.i386.rmp CDROM\ServerTools\Linux HostHeartbeat.exe CDROM\ServerTools\Win32 ARMC2ConfigApp.
Cont’d ARMC/2 CD, Continued File Location ARMC2RMseek.exe CDROM\RemoteTools\Win32 G520-sdr.bin G520-SP.bin CDROM\SDR\G520 amivirtfl.inf CDROM\inf ARMC2 User Guide.pdf CDROM\Documentation ARMC2 QI Guide.pdf CDROM\Documentation FloppyImageCreator.exe CDROM\MiscTools\win32 GPL.TXT CDROM\Licenses LICENSE.README CDROM\Licenses ARMC2MIB.
Appendix I GtkRConsoleARMC2 for Linux Installation If you are using a Linux client system to connect to the ARMC/2 card, you can run the gtkRConsoleARMC2 utility to remotely control the ARMC/2 card and redirect the host system’s keyboard, video, and mouse. Note: The gtkRConsoleARMC2 utility must be installed on the remote client system, not the host system. Use the following command to run gtkRConsoleARMC2: rpm -Uvh gtkRConsole-ARMC2-2.6-1.
Notes Index 145
