Aspire 3610 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire 3610 service guide. Date II Chapter Updates 2005/07/21 Chapter 1 Revise information on “Hardware Specification and Configurations”. 2005/10/24 Chapter 1 Revise battery vendor and specification on page 24.
Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Chpater 4 Troubleshooting 55 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Memory check . . . . . . . . . .
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Platform and memroy T Intel® Pentium® M 725A Processor (2 MB L2 cache, 1.6GHz, 400MHz FSB) T Intel® Celeron M 360/370/380 Processor (1 MB L2 cache, 1.40/1.50/1.60GHz, 400MHz FSB) T Intel® 910GML+ICH6M T Two DIMM slots support 128MB to 2GB system memory T Thim-Film Transistor (TFT) displaying at : Display t15.0” XGA (1024 x 768) t15.4” WXGA (1280 x 800) t15.
T T WLAN (manufacturing option): integrated Acer InviLinkTM 802.11b/g WI-Fi® CERTIFIEDTM solution; Acer SignalUp technology support WPAN (manufacturing option): integrated Bluetooth® Human-centric design and ergonomics T Rugged, yet extremely portable design T Stylish appearance T Full-size keyboard with four programmable launch keys T Ergonomically-centered touchpad pointing device T Internet 4-way scroll button T Four USB 2.
System Block Diagram A B C D E AS3610/TM2410 Block Diagram CLK GEN. Mobile CPU IDT CV125 Dothan 4 3 400 MHz 400MHz 11,12 DDR II 400 MHz RGB LVDS 13 INPUTS 3D3V_S3 37 DDR_VREF 5V_S5 PCI BUS ENE CB1410 PWR SW CP2211 24,25 PCMCIA 25 802.11 B/G LAN 10/100 ISL6255 25 RJ4523 23 22, 23 38 ONE SLOT INPUTS OUTPUTS DCBATOUT BT+ 16.
Board Layout Top View 4 1 LCD1 LCD Cable Connector 7 BAT1 Battery Pack Connector 2 MIC1 Microphone Cable Connector 8 U14 ENE KB3910SF C1 3 LID1 Lid Switch Cable Connector 9 U20 RTL8100CL 4 BLUE1 Bluetooth Cable Connector 10 RTC1 RTC Battery Connector 5 KB1 Keyboard Connector 11 PCH1 PC Card Slot 6 TPAD1 Touchpad FFC Connector 12 SPK1 Speaker Set Connector Chapter 1
Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.
7 U35 CPU Socket 18 8 DM2 DIMM Slot1 19 LIN1 Microphone/Line-in Jack 9 DM1 DIMM Slot2 20 LOUT1 Headphones/Speakers/Line-Out Jack U53 BIOS ROM 10 U45 North Bridge (Intel 910GML) 21 11 HDD HDD Connector 22 U59 ENE CB-1410QF Jumper Settings PIN 6 Description Pin1-Pin8 Clear Password Pin2-Pin7 No Function Pin3-Pin6 No Function Pin4-Pin5 No Function Chapter 1
An Aspire tour Just for Starters... After knowing your computer features, let us show you around your new TravelMate computer. Front View # # Chapter 1 Item Description Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button Turns the computer on and off. 3 Microphone Internal microphone for sound recording. 4 Keyboard For entering data into your computer.
"Launch keys" on page 10 Closed Front View # 8 # Icon Icon Item Item Description Description 1 Speakers Left and right speakers deliver stereo audio output. 2 Bluetooth® communication button/ indicator Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetoothcommunications (manufacturing option). 3 Wireless communication button/ indicator Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications.
Left View # Icon Item Description 1 3 USB 2.0 Ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 PC Card slot Accepts Type II PC Card. 3 PC Card slot eject button Ejects the PC Card for the slot Right View # Chapter 1 Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 Optical drive eject button Ejects the optical drive tray from the drive.
Rear Panel # 1 10 Icon Item Description Security Keylock Connects to a Kensington-compatible computer security lock. 2 Power jack Connects to an AC adaptor. 3 Ethernet (RJ-45) port Connects to a Fast Ethernet network. 4 Modem (RJ-11) port Connects to a phone line. 5 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 6 External display (VGA) port Connects a display device (e.g., external monitor, LCD projector).
Bottom Panel # Item Description 1 Memory bay Houses the computer’s main memory. 2 Battery lock Locks the battery in place. 3 Battery release latch Releases the battery for removal. 4 Battery bay Houses the computer’s battery pack. 5 Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 6 Wireless LAN and hard disk bay Houses the computer’s WLAN and hard disk (secured with three screws).
The power, battery and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated. Media Activity Indicates when the hard disc or optical drive is active. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of wireless LAN communication. Battery Lights up when the battery is being charged.
Launch key Default application Mail Email application (user-programmable) Web browser Internet browser (user-programmable) Acer eManager (user-programmable) P User-programmable Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. T Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock + When Num Lock is on, the embedded keypad is in numeric mode.
Key Icon Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Find: All Files dialog box. + Opens the Run dialog box. + M Minimizes all windows. + action.
Hot Key Icon Function Description Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return. Fn-F7 Touchpad toggle Turns the internal touchpad on and off. Fn-F8 Speaker toggle Turns the speakers on and off. Fn-w Volume up Increases the speaker volume.
The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the symbol at the bottom-right of the keyboard, or hold and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the key at the bottom-right of the keyboard, or hold and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version.
Hardware Specifications and Configurations Processor Item CPU type Specification ® Intel Pentium FSB) ® M 725A Processor (2 MB L2 cache, 1.6GHz, 400MHz Intel® Celeron M 360/370/380 Processor (1 MB L2 cache, 1.40/1.50/ 1.60GHz, 400MHz FSB) Core logic Intel® 910GML+ICH6M CPU package Intel socketable 478pin Micro-BGA CPU core voltage 1.34 (highest frequency mode) to 0.988V (low frequency mode) 0.
Memory Combinations Slot 1 Slot 2 Total Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB NOTE: Above
Bluetooth Interface Item Specification Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 1.1 Connector type Mini-USB Wireless Module 802.11b/g (optional device) Item Specification Chipset Atheros/Broadcom Data throughput 11~54 Mbps Protocol 802.
Combo Drive Interface Item Specification Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec Buffer Memory 2MB Interface Enhanced IDE(ATAPI) compatible Applicable disc format DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW, DVD-RAM (2.6GB, 4.
Audio Interface Item Specification Compatibility AC97 Mixed sound source Line-in, CD Voice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface) Internal microphone Yes Internal speaker / Quantity Yes/2 Video Interface Item Specification Chipset Built-in Intel® 910GML Package 35.
System Board Major Chips Item Controller VGA Built in Intel 910GML LAN RealTek 8110CL USB 2.0 Built in ICH6-M Super I/O controller This model does not employ Super I/O controller since it does not have FIR, IEEE 1394 function ® MODEM Built-in ICH6-M Bluetooth Broadcom Wireless 802.
LCD 15 inch Item Specification 2 Typical White Luminance (cd/m ) also called Brightness Luminance Uniformity 180 (5 point average) 160 150 N/A 70 150 (5 point average) N/A Contrast Ratio 300 300 250 Response Time (Optical Rise Time/Fall Time)msec 24/11 8/17 10/25 Nominal Input Voltage VDD +3.3V Typ. +3.3V 3.3V Typical Power Consumption (watt) 5.6/5.7 3.96 N/A 15/35 Weight 550 570 600 Physical Size(mm) 317.3x242.0x6.0 317.3x242.0x5.9 317.3x242.0x6.
LCD 15 inch and 15.4 inch Item Support Color Specification 262K 262K 262K colors (RGB 6-bit data driver) Horizontal: Right/Left 45/45 45/45 45/45 Vertial: Upper/Lower 15/35 15/35 15/35 0 to +50 0 to +50 0 to +50 -20 to +60 -20 to +60 -20 to +60 Viewing Angle (degree) Temperature Range( ° C) Operating Storage (shipping) LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~21 Input current (mA) 2.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Information PhoenixBIOS Setup Utility Main Information Security Boot Exit Intel (R) Pentium (R) M processor 1.86GHz CPU Type : 1866MHz CPU Speed : IDE1 Model Name : TOSHIBA MK8025GAS - (PM) IDE1 Serial Number : None PIONEER DVD-RW DVR-K15RA - (PS) IDE2 Model Name : IDE2 Serial Number : None System BIOS Ver: V0.06A 1277 VGA BIOS Ver 07.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Main Security Boot Exit Item Specific Help System Time: [09:25:48] System Date: [07/08/2005] System Memory: 640 KB , , or selects field.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main PhoenixBIOS Setup Utility Security Boot Exit Item Specific Help 34 User Password is : Supervisor Password is : Clear Clear Set User Password Set Supervisor Password [Enter] [Enter] Primary HardDisk Security [Disabled] Password on Boot [Disabled] Supervisor Password controls accesses of the whole setup utility.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access.
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Changing a Password 1.
If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Information Main Security Boot Exit Item Specific Help +Hard Drive Floppy Devices CD-ROM/DVD Drive Network Boot 38 Keys used to view or configure devices: to expands or collapses devices with a + or and moves the device up or down.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Security Exit Boot Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 42 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module 4 screw caps J*4 for 15" J*8 for 15.4" LCD Bezel I*2 I*2 LCD Inverter LCD Panel LCD Assembly G*8 LCD LCD Wire Cable LCD Brackets Screw List Item 44 Description Part Number A SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 B SCREW MACH WAFER M2*L4 NI 86.00059.220 (PC Card slot x4) C CPU SCREW M2.5*4.3L (2.3 KG) 86.00D01.230 D CPU SCREW M2.5*4.3L (1.55 KG) 86.00D02.230 E SCREW M2.5-6 86.9A323.6R0 F SCRW M2.5*L8(NON NYLOK) 86.9A323.
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery.
Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Remove the three screws fastening the HDD cover. 2. Detach the HDD cover carefully. 3. Disconnect the wireless antenna. 4. Pop out the wireless LAN card then remove it. (Note: This engineering sample does not have wireless LAN card. Therefore, the image does not show wireless LAN antenna/wireless LAN card.
3. Pop out the memory. 4. Remove the memory from the DIMM socket. Removing the ODD Module 1. Remove the screws fastening the ODD module as shown. 2. Use a flat headed screwdriver to push the ODD module outwards then remove it. Removing the LCD Module 1. Open the notebook as the impage shows. 2. Detach the middle cover carefully as shown. 3. Remove the screw holding the keyboard. 4. Turn over the keyboard as shown. 5. Disconnect the keyboard cable then remove the keyboard. .
. 6. Pull out the wireless LAN antenna from the main unit as shown. 7. Take out the LCD cable from the main unit then disconnect the cable. 8. Remove two screws fastening the LCD module. 9. Remove another two screws on the bottom as shown. 10. Then detach the entire LCD module cautiously. .
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad cable from the main board. 2. Disconnect the microphone cable then remove the microphone. 3. Remove one screw holding the upper case and the lower case assembly. 4. Then remove 13 screws on the bottom as shown. NOTE: Screw type for red circle is M2.5x8; and screw type for yellow circle is M2.5x6. 5. Open the upper case assembly as shown. 6.
3. Detach the touchpad bracket carefully. 4. Then detach the touchpad from the touchpad bracket. Disassembling the Lower Case Assembly 50 1. Disconnect the bluetooth cable then remove the bluetooth module. 2. Disconnect the speaker set cable from the main board. 3. Remove two screws fastening the main board to the lower case. 4. Remove two hex screws holding the main board on the rear side. 5. Then take out the main board from the lower case carefully. 6. Disconnect the fan cable. 7.
8. Disconnect the modem board cable from the main board. 9. Remove the two screws holding the modem board then detach the modem board. 10. Disconnect the modem cable from the modem board. 11. Remove the three screws holding the CPU heatsink then remove it. 12. Use a flat headed screwdriver to release the CPU socket lock (see two pictures below). 13. Remove the CPU from the socket carefully. 14. Remove the two screws fastening north bridge plate then remove it.
15. Remove the three screws fastening the speaker set. 16. Tear off the tape holding the speaker set. 17. Take out the speaker set from the lower case. This completes main unit disassembly.
Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter. 5. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. 6. Disconnect the inverter cable and remove the inverter. 7. Remove two screws fastening the LCD assembly. 8.
Disassembling the External Modules Disassembling the HDD Module 54 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding the HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 72. T If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 57.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 57..
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 59. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 57.): 72 1.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3610. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire 3610 Exploded Diagram 2 3 4 5 6 7 8 9 : !33! !3! C !8! !2! !2:! !21! !26! D !25! !5! E !22! !29! !24! !28! 21 OP 2 3 4 5 6 7 8 9 : 21 22 23 24 25 26 27 28 29 2: 31 32 33 34 B 22 QBSU!OP 51/5D619/112 71/5D618/113 71/5F214/112 44/5F213/112 71/5F216/112 71/5F217/112 76/5F219/112 76/5D642/112 76`IEE`BTN 76`PEE`BTN 97/:B434/9S1 97/:B463/5S1 97/11D91/341 97/:B464/7S1 97/:B464/9S1 97/:B663/5S1 97/:B664/4S1 97/11D8:/341 CP/TFOB./FZ2 CP/TFOB`/C`2 Cpmtfob`/BU2 T8/.
Aspire 3610 FRU List N/A WIRELESS LAN BOARD 802.11BG FOXCONN ATHEROS EU 54.0309C.011 WIRELESS LAN BOARD 802.11BG FOXCONNBCM4318 MURA 54.0309D.002 BLUETOOTH BOARD WNC BC92035 56.25004.041 BLUETOOTH BOARD FOXCONN BCM2045 56.25020.001 N/A TOUCHPAD BOARD SYNPATICT M61PUF1G372 56.17004.071 N/A MODEM BOARD FOXCONN T60M845.01 54.09011.641 N/A TOUCHPAD CABLE 50.4E102.001 N/A POWER CORD 10A 125V US 27.01518.521 N/A COVER SWITCH CABLE 50.4C506.001 N/A MODEM CABLE 50.4C504.
Aspire 3610 FRU List 7 UPPER CASE W/COVER SWITCH CABLE 60.4E101.001 N/A PCMCIA DUMMY CARD 42.4C518.001 N/A TOUCHPAD BRACKET 60.4C510.002 5 DIMM COVER 60.4E105.001 N/A HINGE PACK 15.4" LEFT/RIGHT 6K.4C5CS.001 10 COMBO MODULE 24X 65.4E104.001 N/A OPTICAL BRACKET 33.4C511.002 N/A ODD BEZEL 60.4E108.
Aspire 3610 FRU List N/A CDRW/DVD COMBO MODULE 24X PHILIPS SCB5265 W/O BEZEL KO.02403.007 CDRW/DVD COMBO MODULE 24X TOSHIBA TS-L462C W/O BEZEL KO.02404.005 CDRW/DVD COMBO MODULE 24X LITEON SOSC-2483K W/O BEZEL KO.02409.006 CDRW/DVD COMBO MODULE 24X HLDS GCC-4244N W/O BEZEL KO.0240A.004 COMMUNICATION MODULE N/A WIRELESS ANTENNA 25.90225.001 N/A BLUETOOTH ANTENNA 50.4C505.001 N/A CPU CEL-M370 1.5G MHZ INTEL KC.NC001.370 N/A CPU DOTHAN725A 1.6GMHZ INTEL KC.NA001.725 N/A CPU CEL-M360 1.
Aspire 3610 FRU List FAN 4 FAN 23.10122.001 9 HDD MODULE 40G 65.4E102.001 N/A HDD BRACKET 60.4E107.001 N/A HDD 40G 4200PRM SEAGATE ST94019A KH.04001.010 HDD 40G TOSHIBA MK4025GAS KH.04004.005 HDD 40G HITACHI HTS424040M9AT00 KH.04007.012 HDD 40G WD WD400UE-00HCT0 KH.04008.020 HDD 40G SAMSUNG MP0402H KH.0400B.002 HDD MODULE 60G 65.4E101.001 HDD BRACKET 60.4E107.001 HDD 60G SEAGATE ST960821A KH.06001.002 HDD 60G TOSHIBA MK6025GAS KH.06004.004 HDD 60G HITACHI C25N060ATMR04 KH.06007.
Aspire 3610 FRU List 8 LCD MODULE 15" XGA 65.4E106.001 N/A INVERTER BOARD 15.4" DARFON 19.21066.002 N/A LCD BRACKET 15" RIGHT 33.4C503.001 Note: The image displays LCD bracket right and left. N/A LCD BRACKET 15" LEFT 33.4C504.001 Note: The image displays LCD bracket right and left. Chapter 6 N/A LCD CABLE 15" XGA FVC 50.4C510.001 N/A LCD BEZEL 15.4" W/LOGO 60.4C503.004 N/A LCD PANEL 15" W/HINGE&LOGO 60.4C519.
Aspire 3610 FRU List N/A LCD 15" XGA LG LP150X08-TLA2 LK.15008.019 LCD 15" XGA QDI QD150XL06-L3 LK.15009.008 8 LCD MODULE 15.4" WXGA 65.4E107.011 N/A INVERTER BOARD 15.4" DARFON 19.21066.002 N/A LCD BRACKET 15.4" RIGHT 33.4C501.002 N/A LCD BRACKET 15.4" LEFT 33.4C502.002 N/A LCD CABLE 15.4" TFT WXGA 50.4C509.001 N/A LCD BEZEL 15.4" W/LOGO 60.4C502.004 N/A LCD PANEL 15.4" W/HINGE&LOGO 60.4C518.004 N/A LCD 15.4" WXGA LG B154EW01 V.8 LK.15405.005 N/A LCD 15.
Aspire 3610 FRU List N/A SDIMM 512M NANYA NT512T64UH8A0FN-37B KN.51203.018 N/A SDIMM 512M MICRON MT8HTF6464HDY-53EB3 KN.51204.019 N/A SDIMM 512M SAMSUNG M470T6554BZ0-CD5 KN.5120B.008 N/A SDIMM 512M HYNIX HYMP564S64P6-C4 KN.5120G.005 N/A SDIMM 256M MICRON MT8HTF3264HDY-40EB3 KN.25604.022 N/A SDIMM 512M MICRON MT8HTF6464HDY-40EB3 KN.51204.020 N/A SDIMM 256M MICRON MT4HTF3264HY-40EB3 KN.25604.028 N/A MICROPHONE 23.42068.001 19 KEYBOARD 88KEY DARFON NSKH3M1D UI 99.N5982.
Aspire 3610 FRU List AS1680/AS1410 KEYBOARD DARFON ARABIC TBD KEYBOARD 89KEY DARFON NSKH3M1A BE 99.N5982.M1A KEYBOARD 89KEY DARFON NSKH3M0W SD 99.N5982.M0W AS1680/AS1410 KEYBOARD DARFON CZECH TBD KEYBOARD 89KEY DARFON NSKH3M0Q HG 99.N5982.M0Q KEYBOARD 89KEY DARFON NSKH3M0N NW 99.N5982.M0N KEYBOARD 89KEY DARFON NSKH3M0D DM 99.N5982.
Aspire 3610 FRU List Chapter 6 N/A SCREW 86.00D02.230 N/A SCREW 86.9A323.6R0 11 SCREW 86.9A323.8R0 N/A SCREW 86.9A352.3R0 12 SCREW 86.9A352.4R0 N/A SCREW 86.9A353.4R0 14 SCREW 86.9A353.6R0 15 SCREW 86.9A353.8R0 N/A SCREW 86.9A523.3R0 N/A SCREW 86.9A524.4R0 N/A SCREW 86.9A552.3R0 16 SCREW 86.9A552.4R0 17 SCREW 86.9A553.
84 Chapter 6
Index A Battery Pack 49 Procedure Flowchart 48 AC Adapter 28 Display 2 AFLASH Utility 43 display Audio 20 hotkeys 16 Display Standby Mode 29 B DVD-ROM Interface 23, 24 Battery 27 E BIOS 20 package 20 ROM size 20 ROM type 20 vendor 20 Version 20 Environmental Requirements 29 Error Symptom-to-Spare Part Index 71 External CD-ROM Drive Check 67 BIOS Supports protocol 20 F Features 1 BIOS Utility 32 Flash Utility 43 Navigating 33 Onboard Device Configuration 38 Startup Configuration 37 System Sec
Troubleshooting 66 Mechanical Specification 30 media access on indicator 12 U Memory Check 68 Undetermined Problems 83 Model Definition 101 USB 26 Modem 22 utility BIOS 32 N Notebook Manager hotkey 16 num lock on indicator 12 V Video 25 Resolutions 26 Video controller 20 O Online Support Information 110 P Panel Bottom 11 right 10 PC Card 12, 26 PCMCIA 26 Power Management 29 Power System Check 68 Battery Pack 70 Power Adapter 69 R Removing the Battery Pack 50 S Second Level Cache 20 speakers ho
Index 87