Acer Aspire 9420/ 9410/ 7110 TravelMate 5620/ 5610/ 5110 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http:// csd.acer.com.
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Revision History Please refer to the table below for the updates of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110 service guide.
Copyright Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed “as is”.
Conventions The following conventions are used in this manual: VI SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents Chapter One System Specification 1 Specification . . . . . . . . . . . . . . . . . . . . . . . 1 Operating System . . . . . . . . . . . . . . . . . . . . . . Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Memory . . . . . . . . . . . . . . . . . . . . . . . Display and Graphics . . . . . . . . . . . . . . . . . . . Storage Subsystem . . . . . . . . . . . . . . . . . . . . . Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . Audio . . . . . . . . .
Rotating the Acer Orbicam . . . . . . . . . . . . . 28 Launching the Acer OrbiCam (for 1.3 megapixel camera models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Changing the Acer OrbiCam Settings . . . . . 29 Capturing Photos or Videos . . . . . . . . . . . . . 31 Using the Acer OrbiCam as Webcam . . . . . . 31 Enabling the Acer VisageON (for 1.3 megapixel camera models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter Four Troubleshooting 72 System Check Procedures . . . . . . . . . . . . 73 External Diskette Drive Check . . . . . . . . . . . External CD-ROM Drive Check . . . . . . . . . . . Keyboard or Auxiliary Input Device Check . Memory Check . . . . . . . . . . . . . . . . . . . . . . . Power System Check . . . . . . . . . . . . . . . . . . . Check the Power Adaptor . . . . . . . . . . . . . . Check the Battery Pack . . . . . . . . . . . . . . . . . Touchpad Check . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specification Specification Operating System Aspire Series • Genuine Windows® XP Home Edition (SP2) • Genuine Windows® XP Professional (SP2) • Genuine Windows® XP Media Center Edition 2005 (Rollup 2) • Genuine Windows® XP Professional x64 Edition (for Aspire 9420 series) TravelMate Series • Windows® VistaTM Capable • Genuine Windows® XP Home Edition (SP2) • Genuine Windows® XP Professional (SP2) • Genuine Windows® XP Professional x64 Edition (for TravelMate 5620 series) Not
System Memory • Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dualchannel support) (for Aspire 9420/ 9410 & TravelMate 5620/ 5610 series) • Up to 1GB of DDR2 533MHz memory, upgradeable to 2GB using two soDIMM modules (dual-channel support) (for Aspire 7110 & TravelMate 5110 series) Display and Graphics • 17.
• Built-in microphone Communication • Acer Video Conference featuring Voice and Video over internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth® VoIP phone • Acer OrbiCamTM integrated 1.3 megapixel or 310,000 pixel CMOS camera (for selected models), featuring: • 225 degree ergonomic rotation • Acer VisageONTM technology (for 1.3 megapixel camera models only) • Acer PrimaLiteTM technology • Modem: 56K ITU V.
• 3.66 kg (8.06 lbs.
Block Diagram Chapter 1 5
Outlook Tour Just for Starters... "Launch keys" on page 10 Front View Aspire 9420/ 9410/ 7110 Series # Item Just for Starters... TravelMate 5620/ 5610/ 5110 Series Description "Launch keys" on page 10 # Icon # Icon Item 6 Icon Item Item Description Description # Icon Description Item 1 N/A Built-in camera 1.
# # Item # Description Item Description #9 # Icon N/A Item 10 N/A Keyboard 11 N/A Power button 12 N/A Item # Item Palmrest Description Comfortable support area for your hands when you use the Description computer. For entering data into your computer. "Launch on 10 Turns thekeys" computer on and page off. Easy launch buttons Buttons for launching frequently used programs.
# Icon Item Description Left View Aspire 9420/ 9410/ 7110 Series # Icon Item TravelMate 5620/ 5610/ 5110 Series Description # Icon Item 1 Kensington lock slot # 2 Icon Item # Icon Item # Icon Item Description Description Description Connects to a Kensington-compatible computers security lock. Description N/A Optical disk drive Item Description 3 N/A Optical disk access indicator Lights up when the optical disk drive is active.
Note: Rear View Aspire 9420/ 9410/ 7110 Series Icon Item # ## # 1 # Icon Icon Description Item Icon Item Icon Icon 2 # 2 TravelMate 5620/ 5610/ 5110 Series Item Description Description Description Item # USB 2.0 ports Item Item Description Item Description Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Description S-video/TV-out (NTSC/ PAL) port Icon Icon Connects to a television or display device with S-video input.
Base View Upper: Aspire 9420/ 9410/ 7110 Series Lower: TravelMate 5620/ 5610 /5110 Series # Item Description Note # Icon 1 N/A Item 2 N/A Cooling fan 3 N/A Mini PCI card bay Houses the computer’s Mini PCI card. 4 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use. 5 N/A Memory compartment Houses the computer’s main memory. 6 N/A PCI Express Mini Card bay Houses the computer’s PCI Express Mini card.
Windows keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Key Description Icon Description Description Press alone. This key has the same effect as clicking on the Windows Key Start button. It launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab: Activates the next Taskbar button. < + : +> E: Opens the My Computer window. < + : +> F1: Opens Help and Support.
+ + ++ ++ Hot Key Icon + F7 ++ +Fn + + + Fn + F8 ++ ++<< >> Function Description Touchpad toggle Turns the internal touchpad on and off. Speaker toggle Turns the speakers on and off. Volume up Increases the sound volume. Volume down Decreases the sound volume. Brightness up Increases the screen brightness.
Indicators # Item Description The computer provides an array of three indicators located above the keyboard, in addition to four indicators on the front cover. These indicators show the status of the computer and its components. # # Item Description Item Description "Launch keys" on page 10 "Launch keys" on page 10 "Launch keys" on page 10 # Item Description "Launch keys" on page 10 The front panel indicators are visible even when the computer cover is closed up.
2. Fully charged: Easy-launch Buttons There are several conveniently located easy-launch buttons. They are one user-programmable button, web " browser button, mail button, and Acer Empowering Key . Press to run the Acer Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Internet programs, they can be redefined by users. To set the web browser, mail and programmable buttons, run the Acer Launch Manager.
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: (2) (2) • Move your the cursor.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy to have access to the frequently used functions and manage the notebook. It features the following handy utilities: • Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms. • Acer eLock Management limits access to external storage media. • Acer ePerformance Management improves system performance by optimizing disk space, memory and registry setting.
Acer eDataSecurity Management Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption and decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. There are two passwords that can be used to encrypt and decrypt a file: the supervisor password and the filespecific password.
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Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides you with the following options to enhance overall system performance: 20 • Memory optimization: releases unused memory and checks memory usage. • Disk optimization: removes unneeded items and files. • Speed optimization: improves the usability and performance of the Windows XP system.
Acer eRecovery Management Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. User-created backups are stored on D:\ drive.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. 22 • Provides a simple graphical user interface for navigating through the program effortlessly. • Displays general system status and advanced monitoring for power users.
Acer eNet Management Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on the notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up the PC.
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Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double click the Acer ePower Management icon in the task tray. AC mode The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on or off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and Wired LAN.
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Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolution: XGA and SVGA.
Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant messenger service. 1 # 23 Item No.
Changing the Acer OrbiCam Settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Note: Setting the camera resolution to 640 x 480 or larger does not change the capture window size. Options Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window size, preview settings, and the folder for captured photos or videos.
Options Window, Preview Folder Camera Settings • Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/Face tracking options from this window. Camera Settings Video, Audio Video, Audio • Camera Settings Zoom/Face tracking Zoom/Face tracking Capture settings: From the Camera Settings window, click the Driver Settings button.
• Zoom/Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off. Capturing Photos or Videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip. Note: By default, all photos and videos are saved in the My Pictures and My Videos folder.
To Use the Face Tracking Feature 1. Click the left icon down arrow button, then select Single User or Multiple the pop-up menu. For SingleUsers User from Multiple Users multiple users, the face tracking feature automatically centers all the users’ face in the capture window, otherwise the utility centers the face of the user closest to the camera. 2. Click the right icon to zoom in/out or reset the current view. VisageON 3.
Note: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. Note: You may use video effects when using the camera for IM chat/video sessions or call conferences.
Note: Using the System Utilities Note: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) Note: This feature is only available on certain models. Start Control Panel Display To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Settings (2) Start, Control Panel, Display and click on Settings.
Note: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager Launch Manager allows you"Easy-launch to set the four buttons" easy-launch above the keyboard. You can access the onbuttons page located 24 Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: Norton AntiVirus 1. Start Norton Antivirus: Double click on the Norton AntiVirus Icon on the desktop or click on the Start menu in Start Programs the Windows task bar, highlight Programs, and select Norton Antivirus.
Hardware Specification and Configuration Processor Item T7600 T7400 T7200 T5600 T5500 CPU speed (GHz) 2.33 2.16 2 1.83 1.66 Bus speed (MHz) 667 667 667 667 667 Bus/Core Ratio 14 13 12 11 10 L2 cache size (MB) 4 4 4 2 2 L2 cache speed (GHz) 2.33 2.16 2 1.83 1.
VGA Interface Item UMA Discrete Chip 945GM/940GML Nvidia G72MV VRAM up to 128MB up to 256MB Card Reader Item Description PCMCIA controller TI7412 Card type support Type II Number of slot One Feature Five-in-one Card Reader: Memory Stick (MS), Memory Stick Pro (MS PRO), MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture Card (xD).
Modem Item Description Controller ICH7M Data modem data baud rate (bps) 56K Modem/bluetooth protocol supported • • • Connector type RJ-11 V.90/V.92 AC-Link modem with PTT approval Wake-on-Ring ready CISPR22 application Keyboard Item Description Controller ENE KB3910 Model name New Acer Ergo Keyboard Feature • • • • • • • • • 105 / 106 keys standard keyboard Touch pad with 4-way integrated scroll button Windows keys and application keys support Standard pitch, 2.
LCD Panel Item Specification Model name AUO B170PW03 V3 B170PW03 V4 QDI QD17TL02-06 SAMSUNG LTN170WX-L05-1 LTN170WX-L05-H LG LP171WP4-TL02 Screen Diagonal (mm) 17.1” WXGA 17.1” WXGA 17.1” WXGA 17.1” WXGA Active Area (mm) 367.20 (W) x 229.50 (H) 367.20 (W) x 229.50(H) 367.20 (W) x 229.50(H) 367.20 (W) x 232.90 (H) Display resolution (pixels) 1440 x 3(RGB) x 900 1440 x 3 (RGB) x 900 1440 x 3 (RGB) x 900 1440 x 3 (RGB) x 900 Pixel Pitch (mm) 0.255 x 0.255 0.255 x 0.255 0.255 x 0.
AC Adaptor Item Specification Model name LiteOn PA-1900-04AW Delta 90W ADP-90SB BBAA for 100Vac or 240Vac input AC voltage for 100Vac or 240Vac input AC voltage Input feature Rated voltage Input voltage range from 90Vac to 264Vac from 90Vac to 265Vac Rated frequency for 50Hz or 60Hz for 50Hz or 60Hz Frequency range from 47Hz to 63Hz from 47Hz to 63Hz Steady AC current less than 1.5A rms at 100Vac input and maximum load less than 1.
Seagate 42 Average seek, write (msec. typical) 14.5 Cache buffer 8 Mbytes Interface Serial ATA Startup current (typical, peak) +5V: 1.1 amps Ambient temperature 5 to 55oC (operating), -40 to 70oC (nonoperating) Temperature gradient (oC per hour max.) 20oC (operating), 30oC (nonoperating) Relative humidity 5% to 90% (operating), 5% to 95% (nonoperating) Relative humidity gradient 30% per hour max. Drive acoustics, sound power (bels) idle 2.4 (typical), 2.6 (max) Shock, operating (Gs max.
24X Combo Drive Interface Item Model Specification PHILIPS SCB5265 LITEON SSC-2485K Transfer rate (KB/sec.) Sustained: • DVD: Max 10.56Mbytes/sec. • CD: 3600Kbytes/sec. Sustained: • DVD: Min 10.15Mbytes/sec. • CD: 3500 Kbytes/sec. Access Time (Typical) • • • • • • • • Buffer Memory 2MB 2MB Interface Compliant to ATA/ATAPI-5 ATA/ATAPI-6, MMC-3 and SFF8090 Ver5, Revision 1.2.
8X DVD Dual Interface Item Vendor and model name Specification PHILIPS SDVD8441 Performance specification Transfer rate (KB/sec.) Access time (typical) Sustained: • DVD:10.9Mbytes/sec. (Typ) • CD: 3650Kbytes/sec. (Typ) • • • • DVD: Random Access: 130 ms CD: Random Access:130ms CD: Full Stroke:240ms Buffer memory 2MB Interface ATA/ATAPI-5 Applicable disc format • • • • 44 DVD: Full Stroke: 240ms DVD (read): DVD-ROM 5,9,10,18, DVD-VIDEO, DVD-AUDIO, DVD-R, DVD-R 3.
8X Super Multi (DL) Item Vendor and model name Specification Liteon SSM 8515S Pioneer DVR-K06RS Philip SDVD-8821 Transfer rate read (KB/sec.) Sustained: • DVD: 10.00Mbytes/ sec. • CD: 3500kbytes/sec. Sustained: • DVD: 10.80Mbytes/ sec. • CD: 3600kbytes/sec. Sustained: • DVD: 10.90Mbytes/ sec. • CD: 3650kbytes/sec.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Otherwise, you can also refer to Chapter 4 Troubleshooting when problem arises.
Information 47 • CPU type: This item will show the CPU information of the system. • CPU speed: This item will show the COU clock speed. • IDE1 model name: This item will show the model name of HDD installed on primary IDE master. The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, “None” should be shown on this field. • IDE1 serial number: This item will show the serial number of HDD installed on Primary IDE master.
Main • System Time and System Date: The hours are displayed with 24-hour format. The changes in these two items take effect immediately. • System Memory: This item reports the memory size of system base memory. The size is fixed to 640KB. • Extended Memory: It reports the memory size of the extended memory in the system. The extended memory size is equal to total memory size (one MB). • Video Memory: It indicates the video memory size.
device sequence will be the same as the one defined in the BIOS setup (Boot option). • 49 D2D Recovery: It allows the users to enable or disable the disk-to-disk recovery.
Security The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password. All the passwords are stored in a non-volatile storage device (EEPROM). • Password Policy: All the passwords will obey the following rules: • All the passwords can be set or cleared in BIOS Setup Security screen. • The password entry consists of eight alphanumeric characters. At least one character must be assigned.
Symbol Character 51 Symbol Name / slash \ back slash • The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press for entering BIOS Setup Utility.
Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the CD-ROM/DVD drive in module bay and onboard LAN device.
Exit 53 • Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. • Exit Discarding Changes: The users can exit the Setup not to save changes. • Load Setup Defaults: It allows the users to load default values in CMOS Setup. • Discard Changes: The users can discard previous changes in CMOS Setup. • Save Changes: The users can save current changes in CMOS Setup.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge • Small Philips screw driver • Flat head screw driver • Hexagonal driver • Tweezers Note: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: 1. The system and all peripherals are powered off. 2. The AC adaptor and all power and signal cables from the system are unplugged. 3. The battery pack is removed. Note: There are several types of screws used to secure the main unit. The screws vary in length. Please refer to the screws table after the flowchart. Group the same type of screws together during service disassembling.
Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. No. Description Part No. a SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 b SCREW MACH WAFER M2*L4 NI 86.T39V1.002 c SCRW M2.5*6 ~ L-CASE + U-CASE 86.00D28.330 d SCRW M2*L3 86.00D29.620 e SCRW M2.5*5 WAFER B-ZN ROHS 86.00D47.630 f SCREW M2*L3 NYLOK CR 3+ 86.00E25.723 g SCREW M2*L3 NON-NYLOK CR3+ 86.00E31.
No. 57 Description Part No. i SCREW M2.5*L8 NYLOK CR3+ 86.00E34.738 j SCREW M2*L8 NI NON-NYLOK 86.00E35.228 k SCREW M3x4(86.9A524.4R0) 86.9A524.4R0 l SCRW M2*4 WAFER NI 86.9A552.4R0 m SCREW NI M2*6L 86.9A552.6R0 n SCRW M2.5*L3(NON NYLOK) 86.9A523.
Disassembly Procedure Removing the Battery Pack 1. Unlock the battery pack. 2. Slide the battery latch, hold it then remove the battery. Removing the HDD Module 1. Release the three screws fastening the HDD module cover. 2. Detach the HDD module cover. 3. Release the two screws holding the HDD module then pull the HDD module as arrow indicates and remove the HDD module.
Removing the MiniPCI Card and the Memory 1. Release the two screws securing the miniPCI cover. 2. Remove the miniPCI cover. 3. Disconnect the wireless antenna then remove the wireless LAN card. 4. Release the two screws securing the RAM cover and remove the RAM cover. 5. Press the left and right latches to pop up the memory. Removing the Keyboard 1. Open the notebook as shown. 2. Remove the middle cover. 3. There are four latches securing the keyboard. 4.
5. Remove the keyboard and reverse it. 6. Carefully pull the keyboard FFC lock, then disconnect the keyboard FFC.
Separating the LCD Module and Main Unit 1. Pull carefully and disconnect the LCD cable. 2. Tear off the tape securing the wireless antenna and pull out the wireless antenna. 3. Release the two screws securing the LCD hinges on the bottom side. 4. Release the two screws fastening the LCD hinges on the rear side. 5. Release the two screws holding the LCD hinges as shown. 6. Then separate the LCD module from the main unit.
Disassembling the Main Unit Separating the Upper Case and the Lower Case 1. Release the connector lock and disconnect the touch pad FFC. 2. Release the connector lock and disconnect the function keyboard FFC. 3. Release the three screws securing the upper case. 4. Release the 27 screws holding the lower case. 5. Lift the upper case carefully and disconnect the lid switch cable. 6. Then separate the upper and the lower case.
Removing the Function Keyboard 1. Release the FFC lock and disconnect the function keyboard FFC. 2. Release the four screws holding the function keyboard bracket. 3. Then remove the function keyboard bracket. 4. Carefully disconnect the microphone cable and remove the function keyboard.
Removing the Touch Pad Board 1. Carefully release the FFC lock and disconnect the touch pad board FFC. 2. There are 13 latches holding the touch pad bracket. 3. Unlock those latches with a screw driver as shown then detach the touch pad bracket. 4. Detach the touch pad board.
Removing the ODD Module and Dummy Card 1. Slightly pull the ODD module and remove it. 2. Pull the dummy card from the slot and remove it. Removing the Main Board 1. Disconnect the fan cable. 2. Disconnect the speaker cable and Bluetooth module cable. 3. Remove the four screws securing the main board. 4. Then detach the main board from the lower case.
Removing the System Fan 1. Release the two screws holding the heatsink. 2. Remove the heatsink. Removing the Bluetooth Module 1. Detach the bluetooth module from the lower case. 2. Carefully disconnect the bluetooth module cable. Removing the Speakers 1. Release the four screws securing the left and right speakers. 2. Remove the speakers from the lower case.
Removing the MDC Module 1. Carefully disconnect the MDC cable. 2. Release the two screws securing the MDC board then detach the MDC board. 3. Disconnect the MDC board cable. Remove the Heatsink Module 1. Release the five screws securing the heatsink. 2. Remove the heatsink module.
Removing the CPU 1. Release the screw counter clockwise with a flat screw driver. 2. Detach the CPU from the CPU socket. LCD Disassembly 1. Remove the eight rubber caps on the LCD bezel and release the eight screws securing the LCD bezel. 2. Detach the LCD bezel from the LCD module as shown. 3. Release the screw holding the inverter board. 4. Disconnect the inverter board cables as shown and remove the inverter board.
5. Release the four screws securing the LCD panel. 6. Detach the LCD panel carefully and reverse it as shown. 7. Tear off the tapes holding the LCD panel cable carefully then disconnect the LCD panel. 8. Remove the antenna from the LCD cover.
9. Release the four screws securing the left LCD bracket then remove the left LCD bracket. 10. Repeat the anterior step to remove the right LCD bracket.
11. Release the screw holding the CCD module and carefully pull the CCD module cable and LCD cable through the latch bar and LCD cover. 12. Remove the CCD module cap. 13. Remove the CCD module ring. 14. Push the CCD module upper case a little bit. 15. Then Separate the lower case from the upper case. 16. Release the two screws holding the CCD module board the detach the CCD module board.
Chapter 4 Troubleshooting Please use the following procedures as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possible. 2. Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation. 3. Disassemble and assemble the unit without any power sources. 4.
System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. Note: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. See if FDD test is passed as the programs run the FDD test. 3.
2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. Note: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause errors. Power System Check To verify the symptoms, power on the computer by using the following power sources separately. 1. Remove the battery pack. 2. Connect the power adaptor and check the power supply. 3.
If the charge indicator does not light up, replace the battery pack. If the charge indicator still does not light up, replace the AC/DC charger board. Touchpad Check If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not replace a nondefective FRU. 1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. 2. Run utility with the PS/2 mouse function and check if the mouse is working. 3.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. Note: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions.
Index of Error Messages Error Message List Error Messages 77 FRU/Action in Sequence Struck Key See “Keyboard or Auxiliary Input Device Check“. System CMOS checksum bad Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used “Load Default Settings” in BIOS Setup Utility.
Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 07h Disable shadow and execute code from the ROM.
Code Beeps 3Ah Autosize cache 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 41h Initialize extended memory for RomPilot.
Code Beeps POST Routine Description 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I/O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure non-MCD IDE controllers 84h Detect and install external parallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-initialize onboard I/O ports 87h Configure Motherboard Configurable Devices (optional) 88h Initialize BIOS Data Ar
Code Beeps POST Routine Description B1h Inform RomPilot about the end of POST.
Code Beeps POST Routine Description E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep F5h Clear Huge Segment F6h Boot to Mini DOS F7h Boot to Full DOS Chapter 4 82
Index of Symptom-to-FRU Error Message Symptom/Error Action in Sequence LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key do not work).
Symptom/Error Action in Sequence System cannot detect the PC Card (PCMCIA). PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Symptom/Error Action in Sequence In Windows, multimedia programs, no sound comes from the computer.
Symptom/Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. Press Fn + F5, LCD/CRT/Both display switching System board USB does not work correctly. System board Print problems Ensure the “Parallel Port” in the “Onboard Devices Configuration” of BIOS Setup Utility is set to Enabled.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a short circuit happens, or whether the system is inoperative. Note: Verify if all devices attached are supported by the computer. Note: Verify if the power supply used at the time of failure is operating correctly. You can refer to “Power System Check”. Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU. 1. Power off the computer. 2.
Chapter 5 Jumper and Connector Location Top View No. Chapter 5 Description No.
No. 89 Description No.
Bottom View Item Chapter 5 Description Item Description 1 Keyboard controller 2 Keyboard connector 3 Lid switch connector 4 System fan connector 5 PCMCIA card reader 6 Function key board connector 7 Touch pad board connector 8 Speaker connector 9 Bluetooth module connector 10 LCD cable connector 90
Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in global configuration of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). Please note that when ordering FRU parts, you should check the most up-to-date information available on your regional web or channel.
Exploded Diagram 92 Chapter 6
Parts Aspire 9410 UMA CATEGORY PART NAME DESCRIPTION ACER PART NO. ADAPTER N/A ADAPTER 90W LITEON PA1900-04WR ADT 90W LITEON PA1900-04WR AP.09003.005 ADAPTER 90W DELTA ADP90SB BBAAF ADT 90W DELTA ADP90SB BBAAF AP.09001.004 RTC BATTERY BTY RTC MITSUBISHI ROHS 23.TCBV1.003 BATTERY PACK LI+ 8CELL 2.4MAH SANYO BTY PACK LI+ 8C 2.4AH SANYO BT.00803.018 BATTERY PACK LI+ 8CELL 2.4MAH SONY BTY PACK LI+ 8C 2.4AH SONY BT.00807.010 BATTERY PACK LI+ 6CELL 2.0MAH SONY BTY PACK LI+ 6C 2.0AH SONY BT.
CATEGORY PART NAME DESCRIPTION ACER PART NO. WIRELESS LAN BOARD 802.11ABG INTEL 3945 RW WLAN 802.11ABG INTEL 3945 RW KI.GLN01.003 WIRELESS LAN BOARD 802.11ABG INTEL 3945 MW2 WLAN 802.11ABG INTEL 3945 MW2 KI.GLN01.002 WIRELESS LAN BOARD 802.11ABG INTEL 3945 MW1 WLAN 802.11ABG INTEL 3945 MW1 KI.GLN01.001 WIRELESS LAN BOARD 802.11BG FOXCONN BCM4318 MURA WLAN 802.11BG FOX BCM4318 MURA 54.A74V1.002 MODEM BOARD FOXCONN T60M893.03 MODEM MDC1.5 FOXCONNT60M893.0 3 54.TCBV1.
CATEGORY N/A PART NAME DESCRIPTION ACER PART NO. POWER CORD 10A 250V 3PIN ITALY CORD 10A 250V 3P ITALY BK 27.01518.711? POWER CORD 10A 250V 3PIN ITALY CORD ITALY 10A 250V 3P BK 27.01518.611 POWER CORD 10A 250V SWISS CODE 10A 250V 3P SWISS BK 27.01518.691 POWER CORD 10A 250V SWISS CODE SWISS POWER 10A 250V BK 27.01518.581 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA CODE 16A 250V SOUTH AFRICA BK 27.01518.681 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA CODE SOUTH AFRICA 10A 250V BK 27.01518.
CATEGORY N/A 96 PART NAME DESCRIPTION ACER PART NO. MIDDLE COVER ASSY MIDDLE COVER--AS MYALL 60.ACKV1.003 MINI PCI COVER ASSY MINIPCI COVER MYALL 42.TCBV1.003 MINI CARD COVER ASSY MINICARD COVER MYALL 42.TCBV1.004 HDD COVER ASSY HDD COVER MYALL 42.ACKV1.001 DIMM COVER ASSY DIMM COVER MYALL 42.TCBV1.002 LED BOARD SUPPORT BRACKET U-CASE SUP. BKT L MYALL 33.TCBV1.001 OPTICAL BRACKET ODD BRKT MYALL 33.TCBV1.002 UPPER CASE W/COVER SWITCH CABLE ASSY U_CASE--AS SLIDE MYALL2 60.ADFV1.
CATEGORY N/A PART NAME DESCRIPTION ACER PART NO. DVD DUAL BEZEL ASSY DVD_DUAL ODD BEZEL 42.TCBV1.012 DVD SUPER MULIA BEZEL ASSY S_MULTI ODD BEZEL GBASE 42.TCBV1.013 DVD SUPER MULIA BEZEL ASSY ODD SLOT-IN BEZEL 42.TCBV1.014 HDD CHASSIS ASSY HDD CHASSIS MYALL 33.TCBV1.003 "LCD PANEL 17.1"" W/LOGO" "ASSY LCD 17.1"" PANEL-AS MYALL " 60.ACKV1.005 "LCD BEZEL 17.1"" W/LOGO" "ASSY LCD BEZEL 17.1"" MYALL " 60.TCBV1.004 HINGE PACK LEFT/RIGHT "HINGE PACK 17"" LEFT/RIGHT" 6K.TCBV1.
CATEGORY PART NAME DESCRIPTION ACER PART NO. COMBO MODULE 24X ASSY ODD COMBO MYALL2 6M.ADFV1.001 CDRW/DVD COMBO DRIVE 24X PHILIPS SCB5265 W/O BEZEL COMBO PHI/SCB5265 MYALL NOBZL KO.02408.010 CDRW/DVD COMBO DRIVE 24X LITEON SOSC-2485K W/O BEZEL COMBO LIT/SOSC2485K NO BZL KO.02409.022 DVD-RW DRIVE 8X DUAL ASSY ODD DUAL MYALL2 6M.ADFV1.002 DVD-RW DRIVE 8X DUAL TS-L532U W/O BEZEL DUAL TOS/TS-L532U W/BOLSENA BZ KU.00801.
CATEGORY PART NAME DESCRIPTION ACER PART NO. CPU DC YONAH T2300 1.66GMHZ INTEL IC CPU DC YONAH T2300 1.66G PGA KC.23001.DTP CPU DC YONAH T2600 2.17GMHZ INTEL IC CPU DC YONAH T2600 2.17G PGA KC.26001.DTP CPU DC YONAH T2500 2GMHZ INTEL IC CPU DC YONAH T2500 2G PGA KC.25001.DTP CPU DC YONAH T2400 1.83GMHZ INTEL IC CPU DC YONAH T2400 1.83G PGA KC.24001.DTP CPU DC YONAH T2300 1.66GMHZ INTEL IC CPU DC YONAH T2300 1.66 PGA KC.23E01.DTP CPU YONAH CEL-M 430 1.73GNHZ INTEL IC CPU YONAH CELM 430 1.
CATEGORY N/A 100 PART NAME DESCRIPTION ACER PART NO. HDD 60G 4200RPM SEAGATE ST960812A HDD 60GB SEAGATE ST960812A KH.06001.006 HDD 60G HITACHI HTS421260H9AT00 HDD 60GB HGST HTS421260H9AT00 KH.06007.009 HDD 60G 4200RPM TOSHIBA MK6025GAS HDD 60GB TOSHIBA MK6025GAS KH.06004.004 HDD 60G 5400RPM SEAGATE ST96812A HDD 60GB SEAGATE ST96812A KH.06001.007 HDD 60G 5400RPM TOSHIBA HDD 60GB TOSHIBA 5400RPM KH.06004.007 HDD 60G 5400RPM HITACHI HTS541260H9AT00 HDD 60GB HGST HTS541260H9AT00 KH.06007.
CATEGORY N/A ACER PART NO. PART NAME DESCRIPTION HDD 120G 4200RPM HITACHI 0A26308 HDD 120GB HGST 0A26308 ROHS KH.12007.006 HDD 120G 5400RPM SEAGATE ST9120821A HDD 120GB SEAGATE ST9120821A KH.12001.024 HDD 120G 5400RPM TOSHIBA HDD 120GB TOSHIBA 5400RPM KH.12004.002 HDD 160G 5400RPM SEAGATE ST9160821A HDD 160GB SEAGATE ST9160821A KH.12001.024 CPU HEATSINK ASSY CPU HSINK CCI UMA MYALL 34.TBHV1.001 AS9400/7100 KEYBOARD DARFON US INTERNATIONAL AS9400/7100 KEYBOARD DARFON US INTERNATIONAL KB.
CATEGORY PART NAME DESCRIPTION ACER PART NO. AS9400/7100 KEYBOARD DARFON SWISS/G AS9400/7100 KEYBOARD DARFON SWISS/G KB.ACF07.011 AS9400/7100 KEYBOARD DARFON PORTUGUESE AS9400/7100 KEYBOARD DARFON PORTUGUESE KB.ACF07.012 AS9400/7100 KEYBOARD DARFON ARABIC AS9400/7100 KEYBOARD DARFON ARABIC KB.ACF07.013 AS9400/7100 KEYBOARD DARFON BELGIUM AS9400/7100 KEYBOARD DARFON BELGIUM KB.ACF07.014 AS9400/7100 KEYBOARD DARFON SWEDEN AS9400/7100 KEYBOARD DARFON SWEDEN KB.ACF07.
CATEGORY PART NAME ACER PART NO. DESCRIPTION N/A "LCD 17"" WXGA+ LG LP171WP4-TL02 GLARE" "LCD 17""W LP171WP4-TL02 GLARE" LK.17008.015 N/A "LCD 17.1"" WXGA+ QDI QD17TL02-05 NONE GLARE " "LCD 17""W QDI QD17TL02-05" LK.17109.001 N/A "LCD 17""WXGA+ QDI QD17TL02-06 GLARE" "LCD 17"" QD17TL0206 GLARE" LK.17109.002 N/A "LCD 17.1"" WXGA+ SAMSUNG LTN170WX-L05 NONE GLARE " "LCD 17""W LTN170WX-L05 N/A "LCD 17"" WXGA+ SAMSUNG LTN170WX-L05-H GLARE" "LCD 17""W LTN170WX-L05-H GLARE" LK.17106.
CATEGORY N/A PART NAME DESCRIPTION ACER PART NO. PCMCIA SLOT 4PIN CONN CARDBUS 4P 59330-00L0C 22.T28V1.001 SDIMM 256M SAMSUNG 470T3354CZ3-CD5 SODIMM 256M M470T3354CZ3-CD5 KN.2560B.017 SDIMM 256M MICRON MT4HTF3264HY-53EB4 SODIMM 256M MT4HTF3264HY53EB4 KN.25604.030 SDIMM 256M HYNIX HYMP532S64BP6-C4 SODIMM 256M HYMP532S64BP6-C4 KN.2560G.012 DIMM 256M NANYA NT256T64UH4A1FN-37B DIMM 256M NT256T64UH4A1FN37B KN.25603.029 SDIMM 256M INFINEON HYS64T32000HDL-3.7-A SODIMM256MHYS64 T32000HDL-3.
CATEGORY PART NAME DESCRIPTION ACER PART NO. N/A SCREW SCREW MACH WAFER M2*L4 NI 86.T39V1.002 N/A SCREW SCRW M2.5*6 ~ LCASE + U-CASE 86.00D28.330 N/A SCREW SCRW M2*L3 86.00D29.620 N/A SCREW SCRW M2.5*5 WAFER B-ZN ROHS 86.00D47.630 N/A SCREW SCREW M2*L3 NYLOK CR 3+ 86.00E25.723 N/A SCREW SCREW M2*L3 NONNYLOK CR3+ 86.00E31.723 N/A SCREW SCREW M2.5*L6 NYLOK CR3+ 86.00E33.736 N/A SCREW SCREW M2.5*L8 NYLOK CR3+ 86.00E34.738 N/A SCREW SCREW M2*L8 NI NON-NYLOK 86.00E35.