Aspire V5-122P User’s Manual
© 2013 All Rights Reserved. Aspire V5-122P User’s Manual This revision: 04/2013 AcerCloud frees you to enjoy your digital life anytime, anywhere! This computer comes with AcerCloud pre-installed. AcerCloud is a personal cloud service that allows you to access your files over the Internet and make sure your most important files are always up to date. With your personal cloud, all your connected devices (PC, tablet, phone) can access files on your main Cloud PC.
T ABLE Safety and comfort First things first O F CONTENTS 5 17 Your guides ...................................................... 17 Basic care and tips for using your computer .......................................................... 17 Turning your computer on and off............. 17 Taking care of your computer ................... 18 Taking care of your AC adapter ................ 19 Cleaning and servicing.............................. 19 Returning your system to its factory condition................
Securing your computer Troubleshooting tips................................. 69 Error messages........................................ Using a computer security lock ........................ 69 Using passwords.............................................. 69 Tips and hints for using Windows 8................. Three concepts you might want to Entering passwords .................................. 70 keep in mind............................................. Wireless networks 71 How do I access the charms? ...
S AFETY AND COMFORT SAFETY INSTRUCTIONS Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
- If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. - Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating.
- Do not increase the volume to block out noisy surroundings. - Decrease the volume if you can't hear people speaking near you. Bundled dummy cards - Note: Information in this section may not apply to your computer. Your computer shipped with plastic dummies installed in the card slots. Dummies protect unused slots from dust, metal objects or other particles. Save the dummies for use when no cards are in the slots. General - Do not use this product near water.
- Your device and its enhancements may contain small parts. Keep them out of the reach of small children. Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: - The power cord or plug is damaged, cut or frayed. - Liquid was spilled into the product.
For safety reasons, and to prolong the lifetime of the battery, charging will not occur at temperatures below 0° C (32° F) or above 40° C (104° F). The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operation time becomes noticeably shorter than normal, refer to qualified service personnel.
position the device the above-stated distance from your body. To successfully transmit data files or messages, this device requires a good quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure that the above separation distance instructions are followed until the transmission is completed. Parts of the device are magnetic.
VEHICLES RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems, electronic anti-skid (anti-lock) braking systems, electronic speed control systems, and air bag systems. For more information, check with the manufacturer, or its representative, of your vehicle or any equipment that has been added. Only qualified personnel should service the device, or install the device in a vehicle.
EMERGENCY CALLS - Warning! You cannot make emergency calls through this device. To make an emergency call you shall dial out through your mobile phone or other telephone call system. DISPOSAL INSTRUCTIONS Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.
- wake from "Sleep" mode if the keyboard is pressed or mouse is moved. - save more than 80% energy when in "Sleep" mode. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. TIPS AND INFORMATION FOR COMFORTABLE USE Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer.
- Avoid tensing your muscles or shrugging your shoulders. - Install the external display, keyboard and mouse properly and within comfortable reach. - If you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain. Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes.
- Avoid adjusting your display to an awkward viewing angle. - Avoid looking at bright light sources for extended periods of time. Developing good work habits The following work habits make computer use more relaxing and productive: - Take short breaks regularly and often. - Perform some stretching exercises. - Breathe fresh air as often as possible. - Exercise regularly and maintain a healthy body. - Warning! We do not recommend using the computer on a couch or bed.
CAUTION FOR OPTICAL DRIVE DEVICE - Note: Information in this section may not apply to your computer. CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." In case of any trouble with this device, please contact your nearest AUTHORIZED service station. To prevent direct exposure to the laser beam, do not try to open the enclosure. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.
F IRST THINGS F I R S T We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual.
If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it into Hibernate by pressing the power button. You can also put the computer in sleep mode by pressing the sleep hotkey + . Note: If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
• Never place the computer on uneven surfaces. Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device. • Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic. • When unplugging the power cord, do not pull on the cord itself but pull on the plug.
Y OU R A CER N OT E B O OK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer.
Screen view 1 2 # Icon Item 1 Webcam 2 Touchscreen Description Web camera for video communication. A light next to the webcam indicates that the webcam is active. Displays computer output. Supports multi-touch input.
Keyboard view 1 4 2 3 # Icon Item Description Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. Charging: The light is amber when the battery is charging. Fully charged: The light is blue when plugged in.
# Icon Item 2 Keyboard 3 Touchpad 4 Microphone Description For entering data into your computer. See "Using the keyboard" on page 29. Caution: Do not use a keyboard protector or similar cover as the keyboard includes ventilation intakes for cooling. Touch-sensitive pointing device which functions like a computer mouse. The touchpad and selection buttons form a single surface. Press down firmly on the touchpad surface to perform a left click.
Left view 1 # Icon 2 3 Item 4 5 2 Ventilation and cooling fan Description Connects to a Kensington-compatible computer security lock. Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Keyless models are also available. Allows the computer to stay cool. Do not cover or obstruct the openings. 3 USB port Connects to USB devices.
# Icon Item 4 Acer Converter Port 5 SD card reader Description Connects to the Acer Converter cable, allowing for easy connection to a LAN, an external display or an additional USB device. Note: There are different cables available. Please check with your retailer to see which are compatible with your computer. Accepts one Secure Digital (SD or SDHC) card. Note: To remove the card, simply pull it from the slot. Information on USB 3.0 • USB 3.0 compatible ports are blue. • Compatible with USB 3.
Right view 1 2 # Icon 3 4 Item Description 1 Power button Turns the computer on and off. 2 Headset/speaker jack Connects to audio devices (e.g., speakers, headphones) or a headset with microphone. 3 USB port Connects to USB devices. 4 DC-in jack Connects to an AC adapter.
Base view 1 5 2 4 3 # 1 2 3 Icon Item Screw holes Ventilation and cooling fan Speakers Description Screw holes for attaching the optional second battery. Allows the computer to stay cool. Do not cover or obstruct the openings. Deliver stereo audio output.
# Icon Item 4 Battery reset pinhole 5 Second battery connector 28 - Your Acer notebook tour Description Insert a paperclip into the hole and press for four seconds to reset the computer (simulates removing and reinstalling the battery). Connects to the second battery to provide power and charge the second battery.
U SING TH E KEYBOARD The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad Note: Information in this section may not apply to your computer. The keyboard has three lock keys which you can toggle on and off. Lock key Description When Caps Lock is on, all alphabetic characters typed Caps Lock are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode.
keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Num Lock on Type numbers in a normal manner. Num Lock off Hold while using cursor-control keys. Hold while using cursor-control keys. Hold while typing Main keyboard keys letters on embedded keypad. Type the letters in a normal manner.
Hotkey Icon Function Description Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the built-in touchpad on and off. + Display toggle + Display off + Touchpad toggle + Speaker toggle Turns the speakers on and off.
Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Pressed alone it returns to the Start screen. Windows key It can also be used with other keys for special functions, please check Windows Help. This key has the same effect as clicking the right Application mouse button; it opens the application's context key menu.
T OUCHPAD Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Note: The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean. The cursor is controlled by some basic gestures: • Single-finger slide: Slide a finger across the touchpad to move the cursor.
touchpad to select all items in an area. Touchpad gestures Windows 8 and many applications support touchpad gestures that use one or more fingers. Note: Support for touchpad gestures depends on the active application. This allows you to control applications with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right, top or left. • Swipe in from right edge: Toggle the charms. • Swipe in from top edge: Toggle the app commands.
R ECOVERY If you are having trouble with your computer, and the frequently asked questions (see page 83) do not help, you can 'recover' your computer - i.e. return it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.
Note: Make sure you have a USB drive with a capacity of at least 16 GB. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup.
opens. Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3. Plug in the USB drive then click Next.
• Make sure your USB drive has enough capacity before continuing. The recovery backup requires at least 16 GB of storage 4. You will be shown the backup progress on the screen. 5. Follow the process until it completes. 6. After creating the recovery backup, you can choose to delete the recovery information on your computer. If you delete this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer.
7. Unplug the USB drive and label it clearly. Important: Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' Management in the list of apps. and then click Acer Recovery 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next.
• If you are using a USB drive, make sure your USB drive has enough capacity before continuing. • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on the screen. 4. Follow the process until it completes: • If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it with a permanent marker. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly.
solved by returning your system to a previous state when everything was working correctly. For instructions, see "Returning to an earlier system snapshot" on page 46. 3. Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see "Returning your system to its factory condition" on page 47. 4. Reset your system to its factory condition.
If you are reinstalling using Windows and the recovery information stored on your computer: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. • Click Reinstall Drivers or Applications.
• You should see the Contents section of the Acer Resource Center. • Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall. If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive: 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Acer Resource Center to start.
2. You should see the Contents section of the Acer Resource Center. 3. Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall. Returning to an earlier system snapshot Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points.
apps. Type 'Windows system restore' in the Search Help box, then press Enter. Returning to a restore point 1. From Start, type 'Control Panel' and then click Control Panel in the list of apps. 2. Click System and Security > Action Center, then click Recovery at the bottom of the window. 3. Click Open System Restore, then Next. 4. Click the latest restore point (at a time when your system worked correctly), click Next, then Finish. 5. A confirmation window appears; click Yes.
Recovering from Windows Start Acer Recovery Management: • From Start, type 'Recovery' Management in the list of apps. and then click Acer Recovery Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.
Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings. Caution: 'Restore Factory Settings' will erase all files on your hard drive. 2. The Reset your PC window opens. Images for reference only. 3.
a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4. Click Reset. 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6.
Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes.
Recovering from a recovery backup To recover from a recovery backup on a USB drive: 1. Find your recovery backup. 2. If your computer does not have a built-in keyboard, make sure a keyboard is attached to your computer. 3. Plug in the USB drive and turn on your computer. 4. If it is not already enabled, you must enable the F12 Boot Menu: a. Press when starting your computer. b. Use the left or right arrow keys to select the Main menu. c.
7. Select Troubleshoot and then choose the type of recovery to use: a. Click Advanced then System Restore to start Microsoft System Restore: Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. b.
Reset your PC from the recovery backup Caution: Reset your PC will erase all files on your hard drive. 1. The Reset your PC window opens. Images for reference only. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Choose to keep any changes to the hard drive: a. If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes, select No. b.
drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 6. Click Reset. 7. After the recovery has finished, you can start using your computer by repeating the first-start process. Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Click Refresh. 5.
P OWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
start over a network (Wake on LAN). 1. Open the Desktop. 2. Click Power Options in the Notification area. 3. Select More Power Options. 4. Select Choose what the power buttons do. 5. To access Shutdown Settings, select Change settings that are currently unavailable.
6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
B ATTERY PACK The computer uses an embedded battery pack that gives you long use between charges. Battery pack characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off results in a significantly faster charge time.
1. Connect the AC adapter and fully charge the battery. 2. Disconnect the AC adapter. 3. Turn on the computer and operate using battery power. 4. Fully deplete the battery until the battery-low warning appears. 5. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time.
• Frequent use; the more you use the battery, the faster it will reach the end of its effective life. A standard computer battery has a life span of about 300 charges. Optimizing battery life Optimizing battery life helps you get the most out of battery operation, prolonging the charge/recharge cycle and improving recharging efficiency. You are advised to follow the suggestions set out below: • Use AC power whenever possible, reserving battery for mobile use.
Warning! Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down. When the battery-low warning appears, the recommended course of action depends on your situation: Situation Recommended Action 1. Plug the AC adapter into the computer, and then connect to the main power supply. The AC adapter 2. Save all necessary files. and a power outlet 3. Resume work. are available.
T RAVELING W I T H YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Remove discs from optical drive(s). 3. Shut down the computer. 4. Close the display cover. 5. Disconnect the cord from the AC adapter. 6. Disconnect the keyboard, pointing device, printer, external monitor and other external devices. 7.
Preparing the computer Before moving the computer, close and latch the display cover to place it in Sleep mode. You can now safely take the computer anywhere you go within the building. To bring the computer out of Sleep mode, open the display; then press and release the power button.
close the display cover whenever you are not actively using the computer. Taking the computer home When you are moving from your office to your home or vice versa. Preparing the computer After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home: • Check that you have removed all media and compact discs from the drive(s). Failure to remove the media can damage the drive head.
Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. • Changes in temperature and humidity can cause condensation.
Traveling with the computer When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area.
Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for the country to which you are traveling. • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport.
S ECURING Y O U R COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock The computer comes with a Kensington-compatible security slot for a security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer.
• Password on Boot secures your computer against unauthorized use. Combine the use of this password with password checkpoints on bootup and resume from Hibernation (if available) for maximum security. Important: Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen.
W IRELESS N E TW ORK S Connecting to the Internet Your computer's wireless connection is turned on by default. Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. To turn your computer's wireless connections on or off, press Fn+F3. Otherwise, open Internet Explorer and follow the instructions. Please refer to your ISP or router documentation.
Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings. Components of a wireless LAN To set up your Wireless network at home you need to have the following: Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network.
USING A B LUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetoothenabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both devices. 2. Your devices are "paired" (or connected). Enabling and disabling Bluetooth The Bluetooth adapter must be enabled on both devices.
Enabling Bluetooth from Windows 8 Bluetooth on your computer is disabled by default. To enable your computer’s Bluetooth adapter, do the following: 1. Open the Charms and select Settings > Change PC Settings > Wireless, or press the Windows key + and then type ’Wireless’; in the results, click on Wireless. 2. Click the toggle next to Bluetooth to enable/disable it. 3. Then, from the Desktop notification area, click the Bluetooth icon, and select Open Settings.
4. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Adding a Bluetooth device Every new device must first be "paired" with your computer’s Bluetooth adapter. This means it must first be authenticated for security purposes. You only need to pair once. After that, simply turning on the Bluetooth adapter of both devices will connect them.
From the notification area, click the Bluetooth icon, and select Add a Bluetooth Device. Click on the device you want to add.
A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note: Some devices using older versions of the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device’s user manual for more information.
devices and printers. Right click on your device and select Advanced Operations > Connect to operation window.
The operation window enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings.
A C E R C ONVERTER P OR T Note: There are different cables available. Please check with your retailer to see which are compatible with your computer. The Acer Converter Port is a proprietary port that allows you to extend the connectivity options of your computer using a single cable. The Acer Converter Port supports one or more of the following through a dedicated cable: A LAN connection, an external display (VGA) port and an additional USB port.
U N I V E R S A L S E R I A L B US (USB) The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources.
BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press during the POST while the computer logo is being displayed.
F REQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up Look at the power indicator: • If it is not lit, no power is being supplied to the computer. Check the following: • If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.
• The brightness level might be too low. Press + < > (increase) to adjust the brightness level. • The display device might be set to an external monitor. Press the display toggle hotkey + to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power button to resume. No audio is heard from the computer Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar.
The printer does not work Check the following: • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.
Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.
Error messages Corrective action Insert a system (bootable) disk, then press Disk boot failure to reboot. Press (during POST) to enter the BIOS Equipment utility, then press Exit in the BIOS utility to configuration error reboot. Contact your dealer or an authorized service Hard disk 0 error center. Hard disk 0 extended Contact your dealer or an authorized service type error center. Contact your dealer or an authorized service I/O parity error center.
Tips and hints for using Windows 8 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Three concepts you might want to keep in mind 1. Start The Start button is no longer available; you can launch apps from the Start screen. 2. Tiles Live tiles are similar to thumbnails of the apps. 3. Charms Charms allow you to perform useful functions, such as sharing content, turning off your PC or changing settings.
How do I jump between apps? Swipe the left-hand edge of the screen inwards to cycle through apps that are currently running. How do I turn off my computer? Swipe the right-hand edge of the screen inwards, tap Settings > Power and select the action you'd like to take. Alternatively, from Desktop, tap Acer Power Button and select the action you'd like to take. Why is there a new interface? The new interface for Windows 8 is designed to work well with touch input.
Tap and hold the preview icon to see the characters you've entered to ensure the password is correct. How do I personalize my computer? You can personalize Start with a different background image or by arranging the tiles to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Personalize. Tap Start screen at the top of the page and select a color and image.
So, how do I close an app? Swipe the window downwards from the top to the bottom of the screen. Can I change the screen resolution? Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results; tap Control Panel > Adjust screen resolution. I want to use Windows in the way that I'm used to - give me my desktop back! From Start tap the Desktop tile to see a traditional desktop.
How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start, tap and drag the app downwards and release it. Tap Pin to Start from the menu that appears at the bottom of the screen. How do I remove a tile from Start? Tap and drag the app downwards and release it. Tap Unpin from Start from the menu that appears at the bottom of the screen.
What is a Microsoft ID (account)? A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC with a Microsoft account, you'll connect your PC to the people, files, and devices you care about.
How do I check for Windows updates? Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Windows Updates. Tap Check for updates now. Where can I get more information? For more information please visit the following pages: • Windows 8 tutorials: www.acer.com/windows8-tutorial • Support FAQs: www.acer.
R EGULATIONS AND SAFETY N OT IC E S FCC STATEMENT This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer. NOTICE FOR CANADA This Class B digital apparatus complies with Canadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
Declaration of Conformity for EU countries Hereby, Acer, declares that this computer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Wireless operation channels for different domains N. America 2.412-2.462 GHz Ch01 through Ch11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France: Restricted wireless frequency bands Some areas of France have a restricted frequency band.
Departments in which the use of the 2400 - 2483.
List of national codes This equipment may be operated in the following countries: Country ISO 3166 Country 2 letter code ISO 3166 2 letter code Austria AT Malta MT Belgium BE Netherlands NT Cyprus CY Poland PL Czech Republic CZ Portugal PT Denmark DK Slovakia SK Estonia EE Slovenia SL Finland FI Spain ES France FR Sweden SE Germany DE United Kingdom GB Greece GR Iceland IS Hungary HU Liechtenstein LI Ireland IE Norway NO Italy IT Switzerland CH Latvia L
This device complies with RSS210 of Industry Canada. This Class B digital apparatus complies with Canadian ICES-003, Issue 4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing." Cet appareil numérique de la classe B est conforme à la norme NMB-003, No.
The FCC RF safety requirement The radiated output power of the wireless LAN Mini PCI Card and Bluetooth card is far below the FCC radio frequency exposure limits. Nevertheless, the computer shall be used in such a manner that the potential for human contact during normal operation is minimized as follows: 1. Users are requested to follow the RF safety instructions on wireless option devices that are included in the user's manual of each RF option device.
3. An improper installation or unauthorized use may cause harmful interference to radio communications. Also any tampering of the internal antenna will void the FCC certification and your warranty.
